Ratings based on 1,393 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
93% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified travelerfrom G.

Not impressed

Posted May 21, 2015
The hotel is old, the staff is rude, and the drinks in the bar are over-priced. There was a leak on our floor, the elevator was broken, the room is tiny so you can barely walk around the bed. Not impressed. Won't be back.
3 out of 5
by A verified traveler

Noisy

Posted May 18, 2015
Very convenient location to the Medieval Night, about two minutes walking there. But the room is too noisy, because of the freeway outside and the air conditioner inside. By the way, the pillows are very comfortable.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 18, 2015
Great hotel close to family attractions like the zoo and aquarium.
2 out of 5
by A verified travelerfrom Evansville, Indiana

Poor for a Sheraton

Posted May 17, 2015
Pros: Convenient to the Children's Hospital, and other points in the Dallas area. Refrigerator worked well. Counter tops were newer and decent.
Cons: Rooms need a total renovation, other than counter tops. Dirty, ratty carpet. Old sofa bed. Old, ugly wallpaper in bathroom. Bathroom grout dirty.
Room was ratty. Carpet filthy. Bathroom grout dirty. Needs a renovation. Linens were clean though and counter tops were newer and decent. Refrigerator worked well.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom east Texas

Nice

Posted May 1, 2015
Clean hotel. Indoor pool was comfortable temperature. Beds were comfortable.
3 out of 5
by A verified traveler

Close to down town hotel that needs some updating

Posted Apr 28, 2015
Staff did not tell us about happy hour or breakfast. Handed us the keys and that was it. Not very friendly first impression. Needed the pull out bed we reserved. When we pulled it out it was completely broken and unsleepable. Had to change rooms at 9:50 pm. Defeated the purpose of a hotel stay to get to sleep early. It's an ok hotel for a quick night stay only.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom L

Nice hotel downtown area not too crowded

Posted Apr 28, 2015
Overall good experience. The room is nice. They didn't fill up the refrigerator with their for sale products. No parking fee, free AT&T wifi (yes there are still hotels that charge you for basic wifi access)
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Memphis TN

Nice hotel!!

Posted Apr 13, 2015
Great staff and wonderful location near downtown/uptown Dallas and close to JFK museum..located in the Medical district.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Pittsburgh, PA

Cozy Stay in Dallas, Texas.

Posted Mar 30, 2015
It was a nice experience. The room was cozy. The staff were friendly and went all out for me. The food was superb! Overall it was elegant and were treated like royalty!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 26, 2015
Every one was so friendly and I will most likely be staying here again