Ratings based on 299 Verified Reviews
They paid and stayed. We double-checked.
4.8 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.6 Hotel condition
They paid and stayed.
for Everyoneby A verified travelerfrom Corpus Christi
Great location in GrapevinePosted Dec 30, 2014
This hotel is within walking distance to Grapevine Mills mall, a short drive to the Gaylord Texan, and all necessary stops are nearby as well. The room was updated and in great condition. The breakfast was decent, typical continental breakfast. I was told it would be served 7-10, but found out Monday morning at 9:35 that was only on weekends. Serving time stops at 9 or 9:30 on weekdays. We had a king suite, the bed was big enough, but didn't feel like a king. My two children under 10 slept well in the pull out sofa. Well worth the cost. I only give 5 stars to over the top service and this was not, but no complaints either.
for Everyoneby A verified traveler
Hotel close to mallPosted Dec 23, 2014
We always stay at this hotel, we feel safe we like to shop at Grapevine Mall
for Everyoneby A verified travelerfrom strawn texas
Close to the mallPosted Dec 21, 2014
Clean and comfortable stay, easy access to downtown and surrounding locations. Breakfast could be a little better but was ok non the less.
for Everyoneby A verified travelerfrom Oklahoma
Decent hotel close to what I needed/Posted Dec 7, 2014
Pros: Very quie
Cons: signs pointing to ice and other areas
Location: Outlet mall and restaraunts
Rooms were very spacious and bed was comfortable. Did not hear noisy guests, breakfast was good.
for Everyoneby A verified travelerfrom OKC.
Very convenient to shopping,dining, and family.Posted Oct 22, 2014
Location: ALL MENTIONED ABOVE
Loved the calmness and quiteness, no outside airport noise. Staff was kind and very helpful. I have no need to check out any of the surrounding hotels, because this hotel,was the cleannest and most comfy , I 've stayed in a long time, and when I come to the Grapevine area , THIS IS MY HOTEL
for Familiesby A verified traveler
Posted Oct 21, 2014 on Hotels.com
for Familiesby Johnfrom Riverside, CA
SpringHill is greatPosted Oct 20, 2014 on Hotels.com
We'd stayed at a SpringHill Suites in Atlanta, GA when meeting family, and were very impressed, so we thought we'd try the one in Dallas as well. No surprise, it was an overall excellent experience. Hotel staff was very friendly & accommodating, rooms were well decorated, clean and nicely appointed. Rooms had a fridge & microwave along with in-room coffee. Lobby area was nice & we enjoyed the hot full breakfast in the morning. I'd stay there again.
for Business Travelersby Simonbfrom London
Run of the mill hotelPosted Oct 16, 2014 on Hotels.com
This hotel is conveniently located for the grapevine mills mall. It doesn't have much in the way of food and drink outside of the happy hour freebies, overall just an average sort of hotel- nothing special
Comment from Hotel Management
Jan 3, 2015 by General Manager, Hotel Management
Thank you for taking the time to complete our guest satisfaction survey; we appreciate your feedback. We are happy to hear you enjoyed the location of our property. As a Modern Essential hotel, our on site Market Center is open 24 hours a day for your convenience; we provide two complimentary meals, including a hot breakfast and a light dinner with free beer and wine. Additionally, our complimentary shuttle service can transport guests to over 100 restaurants in our five mile radius. Our friendly front desk staff is happy to assist with these additional needs.
for Everyoneby A verified traveler
Buen servicio y atencionPosted Oct 14, 2014
Pros: Su atención, servicio y ubicación.
Cons: Tener mayor cuidado con sus campañas de fumigación y control de bichos.
Location: El Moll esta muy cerca a pie 5 minutos.
En general tuvimos una buena estancia el personal es muy amable en todas sus areas, nos transportaron con oportunidad al Apto de ida y vuelta y nos llevaron a lugares a menos de 5 millas a la redonda. Lo recomiendo ampliamente. Solo un pequeño detalle que no mencionamos al personal, encontramos un grillo (al menos eso parecia) en la habitación, cuidar el tema de bichos seria mi recomendación.
for Overnight Stay Before Destinationby YoyoMarjofrom france
très bienPosted Oct 13, 2014 on Hotels.com
chambre spacieuse, personnel agréable et serviable. chambre propre, proche aéroport mais pas de bruit des avions, proche Mall pour shopping. navette gratuite pour A/R à l'aéroport.