Ratings based on 48 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
96% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Oceanside, CA

Great atmosphere, amenities and food.

Posted Jul 22, 2014
Pros: Price was not too low and not too high for our budget. Meals were sensational. Loved the decor and the cleanliness of the hotel.
Cons: Bathroom door kept hitting the toilet when opening and closing. Heard other guests clearly through vents and bedroom walls.
Location: Location seemed like a nice well kept business area. Not very near restaurants. Seemed to be close enough to sports arenas and amusement parks.
Room was comfy, cozy and clean. Somewhat thin walls, hear the neighbors quite clearly through vents and walls. If more than 2 people sharing the one king/queen suite, your extra guest has to go through bedroom to use bathroom. Location was perfect for our needs and had no worries leaving the car in the parking lot overnight; just felt secure. Amenities like the pool, business center, and laundry were used during our visit and we enjoyed their use. We even get our own laundry basket, very thoughtful. They don't even pinch you for every dollar at their mini store for laundry detergent, toiletries, medicine, candies, etc. Breakfast was outstanding here, always plenty and always yummy. Meet & Greet night was fun and food was delicious too! I cannot say bad things about this place, other than the walls, everything else was delightful. Enjoyed the experience very much and would do it again and again. Wonder if they are hiring...?! lol :)
Comment from Hotel Management
Jul 25, 2014 by Guest Services, Hotel Management
JR, Thank you so much for taking the time to leave a wonderful review. First off, we sincerely apologize for the disruption to your stay in being able to overhear other guests and also the bathroom issue. We will definitely look into resolving these issues as soon as possible. Aside from those inconveniences we are so glad you enjoyed your stay with us and were able to take advantage of so many of our wonderful amenities. We hope to see you back again in the future!!
3 out of 5
by A verified traveler from irving, tx

NOT GOOD FOR FAMILY

Posted Jul 8, 2014
We stayed in this hotel during 4 July long weekend. The couch was torn and cleaning supplies in the kitchen were missing. In the bathroom I could hear people from the other room. Dishwasher was very loud. Overall, the stay was fun.
Comment from Hotel Management
Jul 11, 2014 by Guest Services, Hotel Management
Chinmay, Thank you very much for taking the time to leave your thoughts about our hotel. We are very sorry that noise was an issue for you during your stay with us, but we do appreciate the feedback so that we can improve our hotel to be the best. We do apologize that you weren't completely satisfied with your stay here and hope that if you stay with us in the future, you will find that our location exceeds your standards of comfort. We are glad you did have fun with us and hope to see you again soon!
5 out of 5
Recommended
for Couples
by Krista from Stillwater, OK

Perfect for our anniversary getaway to Dallas!

Posted May 28, 2014 on Hotels.com
We had a wonderful time. The front desk staff was very courteous and helpful. Very good location, central to Dallas, Lewisville and Arlington within 15-20 minute drive. We did not use the pool area, but we could see it outside and it looked very nice. The hot breakfast buffet was very good, even considering that our first morning, we didn't get down there until after 10 and the buffet closed at 10:30! The room was clean and tidy when we returned from our day trips. Perfect for a quick getaway. Would be a good place for business trips, too, as it had a desk and small kitchen. Our room was updated and modern. We had a queen size bed and the room also had a pull-out couch with a full-size mattress, so I think it would be a good room for families, as well.
Comment from Hotel Management
Aug 2, 2014 by Guest Services, Hotel Management
Krista, Happy (belated) Anniversary! We are so very happy you had such a nice time here! I'm sure we enjoyed having you here as much as your enjoyed your stay here. Also, thank you for taking time out to leave a comment about your stay with us.
5 out of 5
Recommended
for Everyone
by family of 5 from texas

Great stay! Felt like apartment living

Posted May 26, 2014
Room was clean and roomy! Staff was so nice and accommodating for all of our needs. Breakfast was great and went until 1030 for the late sleepers :) grills and pool area were perfect to relax and save some money on dining out. Very clean grounds and lots of towels provided in pool area. Gas grills and they even provide grilling utensils in the front :) our car did get robbed, quick smash and grab of glove box and console. Reccomend parking in front not back by pool like we did out of sight. Nice area, that can happen anywhere just be cautious, lock doors and take everything up with you at night. Hotel staff did provide local police numbers to file report. We will stay at staybridge suites from now on when we travel!!
Comment from Hotel Management
Jul 11, 2014 by Guest Services, Hotel Management
We thank you for the time you have taken to offer recommendations and your thoughtful details that will surely help other readers. We appreciate your understanding of situation regarding parking and your automobile and thank you sincerely for your suggestions to future travelers. Its unfortunate that any hotel would encounter this situation, but eventually, every hotel has a point that they wish did not happen. Again, thank you for your kind words, great suggestions, total understanding and your time, we sincerely appreciate them all.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Good

Posted May 26, 2014 on Hotels.com
Good overall. Some staff were not really kind.
5 out of 5
Recommended
by Rosa

This traveler left a rating score only Posted May 20, 2014 on Hotels.com
5 out of 5
Recommended
by A verified traveler

This traveler left a rating score only Posted May 16, 2014 on Hotels.com
4 out of 5
Recommended
for Couples
by L from Dallas, TX

Getting Away From It All

Posted May 15, 2014 on Hotels.com
Overall, I truly enjoyed my stay. The staff was very courteous, the room was comfortable and clean and the continental breakfast was wonderful. I am sure I will be returning again soon!
Comment from Hotel Management
Jul 26, 2014 by Guest Services, Hotel Management
L, Thank you so much for your feedback! We are so thrilled you enjoyed your time with us here and definitely look forward to seeing you again soon.
5 out of 5
Recommended
by Val LaCour from Los Calinas

Home Away From Home

Posted May 13, 2014 on Hotels.com
Very very nice . People were very very friendly and very helpful .
Comment from Hotel Management
Jul 19, 2014 by Guest Services, Hotel Management
Thank you very much for your kind words. We enjoyed having you stay with us and look forward to seeing you again in the future!
5 out of 5
Recommended
for Couples
by A verified traveler

Pleasant surprise

Posted May 8, 2014 on Hotels.com
Busy but pleasant staff. Nice surroundings with nice rooms. Only had one day but would like to have stayed for a week. Had everything I needed, including a simple but nice breakfast. Only odd thing was the elevator was a bit hard to spot as it is behind you when you walk down the hall; however, that may be nitpicking. Plan to return for a long romantic weekend.
Comment from Hotel Management
Jul 19, 2014 by Guest Services, Hotel Management
Hello! We are so happy you enjoyed your stay with us and we look forward to having you come back with us in the future - hopefully you can stay as long as you like! Thank you for your comments about the elevator, in the future we will be more clear about its location!