Ratings based on 96 Verified Reviews

They paid and stayed. We double-checked.
2.2 out of 5
47% of guests recommend
2.4 Room cleanliness
2.5 Service & staff
2.4 Room comfort
2.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
for Personal Event
by Debbie from Fairview Heights, IL

Improvements are great, however....

Posted Dec 3, 2013 on Hotels.com
This hotel also has permanent residents and were told upon check-in that refrigerator / microwave could not be guaranteed for guests that were not long-term residents. This is a new policy as this is the 7th time we have stayed here for this event. It is crucial for us to have those items and will not be staying here when we return to Dallas if this policy is still followed, no matter how convenient the location. Property shows many signs of aging, but after asking, had everything we needed, room was comfortable and the staff was very willing to assist.
2 out of 5
by john

Dont be fooled by the pics of the reception area

Posted Oct 21, 2013 on Hotels.com
You get what you pay for ... I got fooled with the pictures of the reception area which is nice in fact. My excitement only lasted till I reached the 8th floor and exited the elevator. It smelt of low maintenance right as the elevator doors opened. The carpet in the walkway pretty much prepared me on what to expect. Shabby room overall. The bathroom state was ok. The TV was a joke, max 10 channels in which may be 5 work with some clarity! The remote battery was dead. Pillows display their age and abuse. Yuck!
2 out of 5
by Monica from San Anotonio, TX

Hard to believe

Posted Oct 20, 2013
I understand that these was not a 5 star hotel, but there some no negotiable minimum expectations at any hotel. First of all the room did not had light, there was a light in the bathroom and on top of the sink, but that was it. For TV I was not expecting a 19" tube TV with 10 channels but 5 of them fading constantly. The carpet was dirty, but I mean dirty not stained. It seem like there was some drywall job done recently and the dust and drywall pieces were still on the carpet. Also there was a weird damp smell in the room. The last thing, but pretty bad too, was that the AC unit could no be adjusted so it could only work full blast. Which made the room super cold.
2 out of 5
for Personal Event
by Padre Joe from OK

Close to downtown

Posted Oct 14, 2013 on Hotels.com
The hotel is clean, but very, very run-down. That being said, the outside/pool area was very nice. I hope that it is renovated soon.
2 out of 5
by Stephanie from Lawton ok

football game

Posted Oct 13, 2013
Cons: clean
Location: ok
toilet would not stop running, found hair in the tub
1 out of 5
for Business Travelers
by Victoria from las vegaS, nv

it's so old!!

Posted Oct 9, 2013 on Hotels.com
So my boyfriend and I came out here for a football game when we landed we found out that our reservation has been cancelled at holiday inn so we were searching desperately fire a hotel that wasn't booked. We found this one and I didn't see any pictures or anything first but it was $155 for 2 nights, I figured it had to be a decent hotel.. when we arrived it seemed good, the lobby was nice the front desk agents weren't professional though but they were nice. We went up to the room old, like a motel 6 the small tvs were fuzzy we had circuits go out in the bathroom and there was no shower curtain, when I called for more towels they wanted me to go get them.. but It was clean there were no bugs and a roof over our Head . I probably won't be staying here again willingly but if I was stranded and this was the only place open I would.
5 out of 5
for Overnight Stay Before Destination
by Sherron from Dallas

Groc. store inside hotel! shuttle serv 2 luv fld.

Posted Aug 25, 2013 on Hotels.com
It was very pleasant; staff as well. Frig & micro so I could have the nice frozen meal I bought at the CONVENIENCE STORE INSIDE THE HOTEL! I bought ice cream for dessert at that same store. It is the hotel I will return to when I fly out again.
3 out of 5
for Everyone
by A verified traveler

Okay for the money

Posted Aug 11, 2013
The phone didn't work in the room. I missed a flight. There was a dirty wash rag in the shower curtain, but other than that, it was fine. I should have just asked to switch rooms to a phone that worked.
1 out of 5
by A verified traveler

stinky, dirty room

Posted Aug 10, 2013
Pros: close to medevil times, that is it
Cons: need to do something about the stench. need more than one person availble at the desk. need to clean rooms better.
Location: close to medevil times, but not in the best part of town. i am pretty sure a guy was selling drungs on the street by the hotel
not good. the hotel smells like it was hosting a cigertte convention. We reserved a 2 bed room and receicved a single bed, and the room smelled horrible. after another 10 minute wait at the desk we got another room, which smelled bed, and was not very clean. the ice maker didnt work, and it looked like some bad things had happened in the room across from us.
2 out of 5
by Steven from OKC


Posted Aug 5, 2013
Pros: Good area close to Downtown.
Cons: Upgrade the room to the 21 century
Location: Close to downtown. Good bars and restaurants.
The tv was ancient with crappy signal. There were no towels. The sheets had cigarrette burns even though it was a no smoking room.