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Reviews of Super 8 by Wyndham Farmers Branch/North Dallas

2 out of 5
Super 8 by Wyndham Farmers Branch/North Dallas
14040 N Stemmons Fwy, Farmers Branch, TX

Reviews

6.4
Rating 10 - Excellent. 104 out of 503 reviews" "
Rating 8 - Good. 132 out of 503 reviews" "
Rating 6 - Okay. 94 out of 503 reviews" "
Rating 4 - Poor. 76 out of 503 reviews" "
Rating 2 - Terrible. 97 out of 503 reviews" "

6.2/10

Cleanliness

7.0/10

Staff & service

5.2/10

Amenities

6.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Jai

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
very rude and disrespectful staff
Stayed 1 night in Mar 2024
Response from Guest Service on Mar 30, 2024
We would like to apologize for the inconvenience that you encountered by not providing an appropriate hospitality experience for you during your recent stay. Your comments have been forwarded to our operations team so that we may make necessary improvements to better the experience of each of our guests. If given the opportunity, we would love to have you back with us again in the future to prove that we are capable of so much better.

10/10 Excellent

Candelaria, Nevada

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Guest Service on Mar 20, 2024
Thank you for your 5-star review. Thank you for staying with us.

10/10 Excellent

Candelaria, Nevada

Stayed 1 night in Feb 2024
Response from Guest Service on Feb 22, 2024
Thank you for your 5-star review. Thank you for staying with us.

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, property conditions & facilities
Great service
Stayed 2 nights in Oct 2023
Response from Guest Service on Oct 11, 2023
Thank you for your 5-star review. Thank you for staying with us.

10/10 Excellent

Mohd

Liked: Cleanliness, staff & service, property conditions & facilities
They helped me in early check-in.
Stayed 2 nights in Oct 2023
Response from Guest Service on Oct 9, 2023
Thank you for your 5-star review. Thank you for staying with us.

10/10 Excellent

Angelica

Stayed 1 night in Sep 2023
Response from Guest Service on Oct 6, 2023
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Farmers Branch/North Dallas. It is always a pleasure to receive positive feedback. We are pleased to hear that your recent stay with us was enjoyable, I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Candence

Liked: Cleanliness, staff & service, property conditions & facilities
STAYED ANOTHER DAY
Stayed 1 night in Sep 2023
Response from Guest Service on Sep 29, 2023
Thank you for your 5-star review. We are so glad you enjoyed the comforts of our guest room and amenities. We look forward to welcoming you back next time your travels take you through DFW. Thank you for staying with us.

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was well third time and i loved it.
Stayed 1 night in Aug 2023
Response from Guest Service on Sep 8, 2023
Thank you for your 5-star review and welcome back! We are so glad you had another nice stay and enjoyed the comforts of our guest room. We look forward to welcoming you back.

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Guest Service on Aug 15, 2023
Thank you for taking time to review our property. Your feedback is important to us, and we value your opinion and your business. We are pleased to hear that your recent stay with us was enjoyable. Thank you for staying with us.

2/10 Terrible

Chris

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Guest Service on Jul 29, 2023
Thank you for your feedback regarding your recent stay with us. Although you did not find our property satisfactory to your needs, we will forward your comments to our operations team so we may determine any necessary improvements. If given the opportunity, we would love to have you back with us again in the future. Thank you.

10/10 Excellent

Matthew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not as great as it used be
This is my second time time staying here. The first was before COVID. The property seems rundown on the outside. The inside and rooms seem fairly well maintained. It does show small signs of being an older building. The breakfast was a lot better here before COVID. I guess it's to be expected because of inflation, that the breakfast would be small. At least the coffee fresh and hot. Overall it was a good stay.
Stayed 2 nights in Apr 2023
Response from Guest Service on Apr 17, 2023
Thank you for taking time to review our property. Your feedback is important to us and we value your opinion and your business. We are pleased to hear that your recent stay with us was enjoyable. Thank you for staying with us. We look forward to seeing you again in the future.

10/10 Excellent

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing and dweet
Stayed 1 night in Mar 2023
Response from Guest Service on Apr 4, 2023
Thank you For staying with us.

8/10 Good

James

Liked: Cleanliness, staff & service
Friendly
Stayed 2 nights in Mar 2023
Response from Guest Service on Mar 27, 2023
Thank you

8/10 Good

Sylvia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sylvial- 1 nite stay
Courteous clerk. A/C was not on at arrival but cooled quickly. Updated carpet and comfortable bed. 1-nite stay. Did not hear the Rapid Transit train across the street. But, dumpster flies we're annoying parking down close to the side entrance. So use the main entrance! However, No electric doors made it hard to get the trolley in & out with luggage. Whew! Over all a good stay for the $$.
Stayed 2 nights in Oct 2022

6/10 Okay

Emma

Liked: Staff & service, room comfort
Not a good stay
Everything seem ok until I went to get ice and there was one of those crazy roaches running on the ice maker. They have up graded the room locks. I travel with clorox wipes and lysol to clean and disinfect surface etcetera; more now with monkey pox and covid-19. The room seemed cleaned but as I went over with my wipes it was not cleaned. The ice tray had cigarettes ashes and was not cleaned. The bathroom floor had a lot of urine drops on the floor. Overall this was not a good stay.
Stayed 2 nights in Sep 2022

6/10 Okay

aretha

Disliked: Property conditions & facilities
Stayed 1 night in Sep 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

10/10 Excellent

Toby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

6/10 Okay

Ashley

Traveled with family
Disliked: Amenities
If you just need a place to sleep for the night then this is the place. A towel in our room had some questionable remains. I can see the front desk person who checked us in was pretty nice and he fixed our tv within 2 minutes.
Stayed 1 night in Jul 2022

10/10 Excellent

Isaias

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Room was very clean, staff was friendly
Stayed 2 nights in Jul 2022

8/10 Good

Erik

Traveled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2022

10/10 Excellent

Dale Dupre

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

4/10 Poor

Don

Business traveler
Disliked: Staff & service, amenities, property conditions & facilities
Management needs to do a lot of maintenance. Facilities run down.
Stayed 5 nights in Jun 2022
Response from Guest Service on Jun 22, 2022
We would like to apologize for the inconvenience that you encountered by not providing an appropriate hospitality experience for you during your recent stay. Your comments have been forwarded to our operations team so that we may make necessary improvements to better the experience of each of our guests. If given the opportunity, we would love to have you back with us again in the future to prove that we are capable of so much better

8/10 Good

Ana

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 1 night in Jun 2022
Response from Guest Service on Jun 22, 2022
Thank you for staying with us. We are happy that you enjoyed your stay with us. We love to treat all our guests with great hospitality and enjoyed having you here with us. We look forward to seeing you soon.

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2022
Response from Guest Service on Jun 22, 2022
Thank you for taking time to review our property. Your feedback is important to us and we value your opinion and your business. We are pleased to hear that your recent stay with us was enjoyable. Thank you for staying with us.

10/10 Excellent

Shimar

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Support good people thats working.
Stayed 2 nights in Apr 2022
Response from Guest Service on May 6, 2022
Thank you for taking time to review our property. Your feedback is important to us and we value your opinion and your business. We are pleased to hear that your recent stay with us was enjoyable . Thank you for staying with us.

10/10 Excellent

Shimar

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2022
Response from Guest Service on Apr 27, 2022
Thank you for staying with us.

2/10 Terrible

Tosha

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
There was a weird mold smell in the whole hotel Bathroom had mold on the floor and the tub
Stayed 3 nights in Apr 2022
Response from Guest Service on May 6, 2022
We would like to apologize for the inconvenience that you encountered by not providing an appropriate hospitality experience for you during your recent stay. Your comments have been forwarded to our operations team so that we may make necessary improvements to better the experience of each of our guests. If given the opportunity, we would love to have you back with us again in the future to prove that we are capable of so much better.

8/10 Good

Jennifer

Stayed 3 nights in Apr 2022
Response from Guest Service on Apr 27, 2022
Thank you for staying with us.

4/10 Poor

Dean

Business traveler
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Apr 2022
Response from Guest Service on Apr 13, 2022
Thank you for taking the time to review our property. Thank you for staying with us.

10/10 Excellent

Kendra

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022
Response from Guest Service on Apr 3, 2022
Thank you for review and staying with us.

8/10 Good

Faith

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Feb 2022
Response from Guest Service on Apr 3, 2022
Thank you for review and staying with us.

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022
Response from Guest Service on Apr 3, 2022
Thank you for review and staying with us.

8/10 Good

Dallas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It is what it is
Mostly clean. Our toilet was not secured to the ground and the door to the bathroom hit the toilet and moved it every time we closed the door. The pillows were the worst and the walls are super thin. We woke up to 15 screaming elementary school kids on a field trip at 7am on Sunday. Not the hotels fault and not reflected in my ratings. The desk staff was friendly and check in was easy. It’s super close to the Carrollton square area, which makes it totally worth it.
Stayed 1 night in Feb 2022
Response from Guest Service on Apr 3, 2022
Thank you for review and staying with us.

10/10 Excellent

James

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022
Response from Guest Service on Apr 3, 2022
Thank you for review and staying with us.

6/10 Okay

Michelle

Business traveler
The entire property smelled like cigarettes
Stayed 5 nights in Jan 2022
Response from Guest Service on Apr 3, 2022
Thank you for taking the time to review our property. Thank you for staying with us.

8/10 Good

Mary Dawn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
From the parking lot to inside the building was as clean as it could possibly make it, for an older building. The one major complaint is that are commode in room 115 would not flush properly, so we had to use the more public one by the vending machines and that one also would not flush
Stayed 1 night in Jan 2022
Response from Guest Service on Apr 3, 2022
Thank you for taking the time to review our property. Thank you for staying with us.

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022
Response from Guest Service on Apr 3, 2022
Thank you for taking the time to review our property. Thank you for staying with us.

4/10 Poor

Anna

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022
Response from Guest Service on Apr 3, 2022
Thank you for your feedback regarding your recent stay with us. Although you did not find our property satisfactory to your needs, we will forward your comments to our operations team so we may determine any necessary improvements. If given the opportunity, we would love to have you back with us again in the future. Thank you

6/10 Okay

Verified traveler

Business traveler
Disliked: Property conditions & facilities, room comfort
Room smelled of smoke, even though I requested non smoking. Mattress was uncomfortable.
Stayed 1 night in Jan 2022
Response from Guest Service on Apr 3, 2022
Thank you for your feedback regarding your recent stay with us. Although you did not find our property satisfactory to your needs, we will forward your comments to our operations team so we may determine any necessary improvements. If given the opportunity, we would love to have you back with us again in the future. Thank you

8/10 Good

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021
Response from Guest Service on Apr 3, 2022
Thank you for taking the time to review our property. Thank you for staying with us.

6/10 Okay

Frank

Traveled with family and small children
Disliked: Property conditions & facilities
Stay was ok, it smelled liked cigarettes all through the hallway even though it stated no smoking. Would not stay more than one night.
Stayed 1 night in Dec 2021
Response from Guest Service on Apr 3, 2022
Thank you for your feedback regarding your recent stay with us. Although you did not find our property satisfactory to your needs, we will forward your comments to our operations team so we may determine any necessary improvements. If given the opportunity, we would love to have you back with us again in the future. Thank you

8/10 Good

Gavin

Business traveler
Liked: Staff & service
My stay was ok. I had cigarette burned blankets and no elevator.
Stayed 1 night in Dec 2021
Response from Guest Service on Apr 3, 2022
Thank you for letting us know about your stay with us at Super 8 Farmers Branch. We appreciate you letting us know potential areas for improvement as we are trying every day to make our guests' experience better. In most cases we are hearing great things, but we know that there is always something we can do to improve. Thank you and we look forward to seeing you again.

10/10 Excellent

Ketara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021
Response from Guest Service on Apr 3, 2022
Thank you for taking time to review our property. Your feedback is important to us and we value your opinion and your business. We are pleased to hear that your recent stay with us was enjoyable. Thank you for staying with us.

8/10 Good

Connie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
100 percent
It's amazing thanks appreciate it alot
Stayed 1 night in Dec 2021
Response from Guest Service on Apr 3, 2022
Thank you for staying with us. We are happy that you enjoyed your stay with us. We love to treat all our guests with great hospitality and enjoyed having you here with us. We look forward to seeing you soon.

8/10 Good

Ysabel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay at Rowlett was wonderful, service desk attendantsofferedGREATService
Stayed 1 night in Nov 2021
Response from Guest Service on Apr 3, 2022
Thank you for staying with us. We are happy that you enjoyed your stay with us. We love to treat all our guests with great hospitality and enjoyed having you here with us. We look forward to seeing you soon.

6/10 Okay

Billy

Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The property was run down and online it said they offered a full breakfast although when we checked in the desk clerk told me that they were offering a very limited breakfast because of the Covid situation.......
Stayed 1 night in Nov 2021
Response from Guest Service on Apr 3, 2022
Thank you for your feedback regarding your recent stay with us. Although you did not find our property satisfactory to your needs, we will forward your comments to our operations team so we may determine any necessary improvements. If given the opportunity, we would love to have you back with us again in the future. Thank you

4/10 Poor

Cynthia

Disliked: Cleanliness, property conditions & facilities
Stinky room
They need to clean the carpet
Stayed 1 night in Oct 2021
Response from Guest Service on Apr 3, 2022
Thank you for your feedback regarding your recent stay with us. Although you did not find our property satisfactory to your needs, we will forward your comments to our operations team so we may determine any necessary improvements. If given the opportunity, we would love to have you back with us again in the future. Thank you

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021
Response from Guest Service on Apr 3, 2022
Thank you for your 5-star review. Thank you for staying with us.

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great check in. Nice clean room
Stayed 2 nights in Oct 2021
Response from Guest Service on Apr 3, 2022
Thank you for taking time to review our property. Your feedback is important to us and we value your opinion and your business. We are pleased to hear that your recent stay with us was enjoyable. Thank you for staying with us.