Ratings based on 134 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
92% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified travelerfrom NY

You get what you pay for

Posted Nov 9, 2014
Pros: Nothing
Cons: Change the windows, the bed mattress and scrub the carpets to get rid of the smell.
Location: No much todo around there
At check in they charged a "refundable" $40 to my credit card just in case I damage the room or violate the hotel rules, "it helps to keep the wrong people away" he said. The room was clean but smelled funky, bed was hard and extremely uncorfontable, the cheap windows allowed all the traffic noise into the room making it impossible to sleep. I would not stay there again even free of charge.
Comment from Hotel Management
Dec 15, 2014 by Deven, Hotel Management
I apologize for your poor experience. We are very sorry to hear that you will not be staying with us again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Small and cozy

Posted Sep 24, 2014
For the price and location the stay was good. The room was clean and the staff was nice and helpful.
Comment from Hotel Management
Dec 15, 2014 by Deven, Hotel Management
thank you for your feedback and the compliments. we hope to see you next time.
2 out of 5
Recommended
for Personal Event
by A verified traveler

Posted Sep 9, 2014 on Hotels.com
Comment from Hotel Management
Dec 15, 2014 by Deven, Hotel Management
Thank you for the feedback
Comment from Hotel Management
Dec 15, 2014 by Deven, Hotel Management
thank you for your feedback. we hope to see you next time.
5 out of 5
Recommended
for Getaway With Friends
by Ericfrom Mansfield

Great Owners

Posted Sep 9, 2014 on Hotels.com
I checked in before 2:00 and they had a room ready. That was very nice to have. Most hotels make you wait. Seven was a gracious host.
Comment from Hotel Management
Dec 15, 2014 by Deven, Hotel Management
Thank you for the compliment, and I am glad you enjoyed your stay.
3 out of 5
Recommended
for Business Travelers
by A verified traveler

Convienant in a Pinch

Posted Sep 9, 2014
Pros: Price.
Cons: Staff communication
Location: Not much
Lobby doors locked at arrival (11:50 p.m.) and had to be "buzzed" in. Gave a feeling of security issues. Parking major issue. Not really easy access off/on interstate.
Comment from Hotel Management
Dec 15, 2014 by Deven, Hotel Management
thank you for your feedback. we hope to see you next time.
4 out of 5
Recommended
for Personal Event
by Gloverfrom Sulphur Springs

Not quite what we were expecting

Posted Aug 9, 2014 on Hotels.com
I really do not have any complaints about this hotel other than the price is a little steep for what it was. I would stay here again if I needed to as it was not a bad experience just would prefer a lower room rate. Room was very clean and that is all that is important to me for my family.
Comment from Hotel Management
Oct 18, 2014 by Deven, Hotel Management
Hello Glover, Thank you for the review. We appreciate the feedback that our customer's give us and the online community. Our goal is to always improve in our service and quality at the Smoke Free Super 8 Garland/Rowlett.
4 out of 5
Recommended
by crystalfrom texas

Posted Aug 4, 2014 on Hotels.com
It was very clean, staff was friendly. The only things I didn't like was the 1 driveway I s small and easy to miss and there is very little parking. Other than that my stay was great
Comment from Hotel Management
Oct 18, 2014 by Deven, Hotel Management
Hello Crystal. Thank you for posting your review and helping other travelers choose a very good hotel.
1 out of 5
by A verified travelerfrom Seattle

Don't do it.

Posted Jul 28, 2014
Pros: Leaving
Cons: Just about everything.
Comment from Hotel Management
Aug 16, 2014 by Deven, Hotel Management
We are sorry that we did not meet your expectations.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Australia

Easy access to I-30.

Posted Jul 21, 2014
Pros: See above
Cons: A breakfast time before 7:00am would have been appreciated, but I guess 7:00 is the norm.
Location: We were not interested in things near by as we were visiting people.
Access to I-30 made travel to restaurants and other destinations very easy. The included breakfast was adequate and a great saving of both time and money. The motel was a convenient base station for our say in the Dallas area.
Comment from Hotel Management
Aug 17, 2014 by Deven, Hotel Management
Thank you for comments on our property.
4 out of 5
Recommended
by Krisfrom Austin

Right place for the right price.

Posted Jul 4, 2014 on Hotels.com
Clean rooms, nice beds, and a great price for a family on a budget. Breakfast has few choices but the coffee is good!
Comment from Hotel Management
Sep 13, 2014 by Deven, Hotel Management
Thank you for your feedback, we hope to see you next time..