Ratings based on 93 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
89% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Couples
by WM94 from Frisco, TX

Great place to stay in Downtown Dallas

Posted Apr 9, 2014
Pros: Very comfortable accommodation and the staff are great. Also good location to get around Dallas. Hotel provides a car if you choose not to walk.
Cons: There was again some confusion with the 'preferred' program that we are members of. After explaining at checkout, was taken care of promptly though.
Location: Good location for downtown, the west end and uptown. Warren Park is just a couple of blocks away and everything is close enough to walk in our opinion
We stayed at the Joule for the first time in November and had no hesitation in booking again for our brief stay in March. The hotel has been through and extensive refurbishment and it looks great. The location is also very good, particularly if you enjoy walking. Dallas has improved dramatically in the last 5 or so years and we enjoyed the parks and uptown area.
5 out of 5
Recommended
for Everyone
by louise from texas

Great location with wonderful staff & amenities.

Posted Mar 10, 2014
Pros: Everything.
Cons: Nothing.
Location: Great location in downtown Dallas, walking distance to good bars & restaurants & museums.
Beautiful hotel, rooms spacious, clean & wonderfully appointed. Staff went out of their way to accommodate all requests, the valet staff remembered our names & the house car service was a fantastic addition which really enhanced the experience. Nothing negative to say about this hotel & look forward to staying again.
3 out of 5
Recommended
for Everyone
by A verified traveler

Convenient downtown hotel

Posted Mar 4, 2014
Pros: Staff - friendly, competent and caring
Cons: Room was very small, lighting in room could also be improved
Two night stay, would conditionally recommend to friends except for room comfort. Not as room that you would like to spend a lot of time in. Too small.
5 out of 5
Recommended
for Everyone
by A Smith from East Texas

Great location. Friendly, helpful staff.

Posted Jan 27, 2014
Wonderful experience. Luxurious stay. Perfect staff. We couldn't have asked for more!
5 out of 5
Recommended
by Tony from Sydney Australia

Great hotel

Posted Jan 12, 2014 on Hotels.com
State of the art room, excellent service and a free upgrade made for a great stay - I will definitely stay there again.
5 out of 5
Recommended
for Business Travelers
by Jason from Lubbock

This traveler left a rating score only Posted Jan 9, 2014 on Hotels.com
5 out of 5
Recommended
for Business Travelers
by A verified traveler

goodntime was had by all

Posted Jan 5, 2014 on Hotels.com
5 out of 5
Recommended
by Monty from Fort Worth

Great Service

Posted Jan 5, 2014 on Hotels.com
All of the staff were so helpful and friendly.
5 out of 5
Recommended
for Everyone
by Scott from Los Angeles

Posted Dec 11, 2013
Pros: Wonderful service, a very good restaurant, clean and well-apponted rooms and common areas.
Location: Dealey Plaza is within a short walk, as is the historic West End with a number of museums, restaurants and shops.
Beautiful hotel next door to the original Neiman Marcus store. Downtown was a bit sleepy during our stay, but the hotel was fantastic in every respect. My girlfriend and I have only great things to say about our experience.
5 out of 5
Recommended
for Everyone
by A verified traveler

This traveler left a rating score only Posted Dec 6, 2013