Ratings based on 734 Verified Reviews

They paid and stayed. We double-checked.
3.1 out of 5
79% of guests recommend
3.5 Room cleanliness
3.2 Service & staff
3.4 Room comfort
2.9 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler

Posted Apr 22, 2015
Very wet carpet by the bed, bad smells, not comfortable at all expecially with a toddler.
2 out of 5
by A verified traveler

Posted Apr 13, 2015
I only stayed for 1 night but they had roaches and the room I had at first smelled horrible.
2 out of 5
by A verified traveler

Posted Apr 12, 2015
You can tell that they were trying. Room was nice and clean, breakfast was good and fresh. But common areas were in very poor condition, none of the ice machines worked (on any floor), broken window (not just a crack but a gaping hole feet in dimensions) in eating area, and hotel located in bad area. Fearful of vehicle being broken into. But they were trying so I hate to be too hard on them.
2 out of 5
by A verified traveler

It's a good thing the night air was cool

Posted Apr 5, 2015
Very clean hotel. But when I got to my room, the air conditioner thermostat was hanging off the wall. hmmm. guess this doesn't work. Opened window which made stay tolerable. I could have called front desk but when I am tired and just want to sleep, why bother? Won't stay there again
2 out of 5
by A verified traveler

disappointing

Posted Apr 1, 2015
Pros: Manni is very nice and needs to find a better place to work
Cons: a complete make over
hotel staff is very rude, except for manni. was not allowed to bring food to our room!! Ceiling tile in shower was stained and falling, shower head could not move, tv only worked when it wanted to!! Hotel has a "jungle" section where the not so "good" clients stay??? Window in the restaurant is broken and wide open, not even a board covering it
1 out of 5
by A verified travelerfrom Tyler,TX

DO NOT STAY HERE!

Posted Mar 30, 2015
Pros: NOTHING! Not worth the discount price
Cons: Remove management
Location: Located near LBJ Freeway exit in a bad neighborhood. Leave the area to find thing to do.
Expedia should remove this hotel from available hotels. Absolutely the worst hotel I've ever stayed at. The security of the guest is questionable. The doors at the rear of the hotel are broken and unable to close and lock. Room phone did not work, Toilet was broken and would not fix even after repeated requests. Did not clean room or replenish towels by the end of the day. I check out and did not stay a second night. DO NOT STAY HERE!
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 29, 2015
Nice hotel. Room was great other than the temperpedic bed didn't work. The entrance wasn't to easy to see but once I found it everything was fine.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom c

Posted Mar 29, 2015
Rooms were OK. Had sitting water in tub. Maintenance never came to correct problem. Breakfast was good! Staff was good!
2 out of 5
by A verified traveler

Hotel was very disappointing

Posted Mar 26, 2015
Pros: The bed
Cons: The parking lot needs repair and the glass for the doors need to be replaced. The phones need to be fixed and the elevators need to be fixed.
Location: The location was in a not very good area. I did not leave the hotel so I do not know what there was to do near by.
The parking lot had poor lighting and it is very discouraging to see cops driving through the parking lot. The parking lot needs repairs. The door leading to the section that had my room did not have any glass so it was just a frame. The elevators did not work. The phones did not work. The shower worked well with the exception it did not drain well so I was in ankle deep water by the time I finished my shower. I am not sure the fire alarms even worked because I found cigarette buds in the stair well. The bed was comfortable and the room seemed clean overall.
2 out of 5
by A verified travelerfrom austin, tx

Okay hotel, nice lobby

Posted Mar 18, 2015
When you walk in it looks nice but you head to your room the hallway walls look dirty. Our toilet wouldn't fill up all the way so we had to keep plugging it in after flushing, room phone didn't work. One night there was no long hot water so we waited till morning to shower. The lobby made it look misleading, thought it'd match the look of the rest of the hotel but no. It was okay, wouldn't be my preference of a hotel though.