Ratings based on 1,026 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
93% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Dallas, TX

Posted Dec 20, 2014
Good time - nice comfortable hotel. Wish I had been able to use roof top gym/pool area. Next time!
1 out of 5
by A verified travelerfrom Denver, Co

Double charged for room

Posted Dec 17, 2014
Double charged, thankfully I looked at my bank statement, not happy with the incompetence nor the financial inconvenience. This is unacceptable of a hotel of this caliber. Now I have to take time out of my schedule to be reimbursed.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom waco tx

Posted Dec 16, 2014
Great visit accommodations were great very comfortable beds
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 15, 2014
Short night but very comfortable. Airport shuttle was on time.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom miami, fl

Posted Dec 11, 2014
Convenient location for overnighting at DFW. However, the shuttle service is not a convenient option for getting to and from DFW since it makes too many stops over terminals and it can take up to 40 minutes to get to your terminal if yours is the last stop. This was very inconvenient
Comment from Hotel Management
Dec 12, 2014 by General Managar, Hotel Management
Thank you for letting us know about your recent stay at our hotel. I'm glad you find our location convenient but I apologize for the many stops our airport shuttle had to make. We'll review this issue and will try to avoid this problem in the future. Thank you again and we look forward to see you when your travels bring you back to the DFW area. Jeremy Berlin General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Hotel agusto cerca del aeropuerto

Posted Dec 6, 2014
Muy comodo el hotel por la distancia pero mucho ruido del aeropuerto
Comment from Hotel Management
Dec 9, 2014 by General Managar, Hotel Management
Gracias por hacernos saber acerca de su reciente visita a nuestro hotel. Me complace saber que encontro nuestra ubicacion conveniente, pero me disculpo por el ruido del aeropuerto. Tomaremos nota de esto y haremos lo posible para que no se vuelva a repetir. Gracias nuevamente y esperamos volver a verlo cuando sus viajes lo vuelvan a traer al area del DFW. Jeremy Berlin Gerente General
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Sydney Australia

A good spot close to the airport

Posted Dec 6, 2014
Pros: The in house dining facilities are reasonably priced and offer a wide variety. Seems to have some buzz about the place too.
Location: There is not a lot near by but this isn't somewhere to stay if you want to see the sights. It is handy if you need to kill time between flights...
We needed a room close to the airport for a 30hr layover between domestic and long haul flights. A shuttle collected us from the terminal and the hotel facilities were perfect for our needs.
Comment from Hotel Management
Dec 10, 2014 by General Managar, Hotel Management
Thank you for letting us know about your recent stay at our hotel. I'm happy to know we met all your expectations. Thank you again and we look forward to see you when your travels bring you back to the DFW area. Jeremy Berlin General Manager
4 out of 5
Recommended
for Everyone
by A verified travelerfrom NY

Nice hotel ... Close to airport

Posted Nov 30, 2014
Pros: Rooftop pool
Cons: More amenities
Location: Shopping nearby. Not much to do for kids
Nice hotel clean and friendly staff. Close to airport and AT&T stadium
Comment from Hotel Management
Dec 12, 2014 by General Managar, Hotel Management
Thank you for your comments. I'm glad to hear you enjoyed your stay at our hotel. Thank you again and we look forward to see you when your travels bring you back to the DFW area. Jeremy Berlin General Manager
5 out of 5
Recommended
for Everyone
by A verified travelerfrom kansas

Stop over in Dallas

Posted Nov 24, 2014
Excellent check in very friendly and helpful, ate in Bar/ Restaurant , had prime rib wife had fillet both were excellent. Drinks were fantastic. Wait staff and bartender were great!!!! Room was great very comfortable, bed was great, maybe only slight negative would be bathroom size but not that big of a deal. Check out again like check in was great very friendly. We will stay here again and recommend.
Comment from Hotel Management
Dec 2, 2014 by General Managar, Hotel Management
Thank you for letting us know about your recent stay at our hotel. I'm pleased to know you were able to enjoy our friendly and professional staff as well as the food and drinks in our restaurant. Thank you again and we look forward to see you when your travels bring you back to the DFW area. Jeremy Berlin General Manager
4 out of 5
Recommended
for Business Travelers
by A verified travelerfrom CA

Good for business travelers

Posted Nov 18, 2014
Cons: Clean it up, upgrade a little (elevator buttons broken, dirty, fingerprints everywhere)
Location: It isn't really near much, but close enough to other locations for business. Very close to DFW. Gas station right across the street.
A little dirty in the room: hair on the floor, toenail clippings on the carpet. But the beds are comfortable, good pillows, great linens, good towels. I reserved two beds, got one, had to switch out my room the next day. The food in the restaurant is fine, not fabulous, but fine. The staff was friendly. Adrian in the restaurant was exceptionally helpful, friendly, and funny. Overall a good stay. Feels a little old (vents from heater a little smelly).
Comment from Hotel Management
Dec 13, 2014 by General Managar, Hotel Management
Thank you for letting us know about you stay at our hotel. All your comments have been noted and we will make some adjustments to make sure these inconveniences don't happen again. I will also make sure to let Adrian in the restaurant know he's been noticed. Thank you again and we look forward to see you when your travels bring you back to the DFW area. Jeremy Berlin General Manager