Ratings based on 440 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
96% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveler from AZ

Needs to be re-done!

Posted Jul 20, 2014
Pros: convenient to the mall
Cons: new beds, new carpet, new tv's, more charging outlets next to the bed, a coffee maker
The bed is old and uncomfortable, the tv is also old and has poor viewing quality. There are no outlets next to the bed, poor lighting, the carpet was disgusting. The shower/bath tub faucets had problems.
4 out of 5
Recommended
for Everyone
by A verified traveler

Really enjoyed it.

Posted Jul 14, 2014
Everything was most satisfactory. Really a comfortable stay. Would recommend to anyone.
5 out of 5
Recommended
for Everyone
by A verified traveler from Bedford, Tx

In town stay cation

Posted Jul 13, 2014
The hotel was beautiful and the staff exceptional! The concierge even sent us complimentary champagne and chocolate covered strawberries to help us celebrate!
5 out of 5
Recommended
for Everyone
by Craig from Colleyville, TX

Posted Jun 16, 2014
This hotel has a great location for travel throughout the DFW area as well as being part of the Galleria Mall enabling you not to have to drive for entertainment or dining options
4 out of 5
Recommended
for Everyone
by ok fireman from r oklahoma

Nice and close to shopping

Posted Jun 2, 2014
Very nice accommodations, a little pricey, but worth it, when one is able to shop in one's own back yard. Room was up graded, for signing up for value points enabling us to have a corner view on the 18th floor, very nice.
4 out of 5
Recommended
for Everyone
by Martin

Beautiful hotel in North Dallas

Posted Jun 2, 2014
Pros: Location, staff, pool,
Great location with shopping attached. The salt water pool was perfect for a hot summer day. The room was clean and staff couldn't have been better.
4 out of 5
Recommended
for Families
by A verified traveler

Close to my son's apartment

Posted May 27, 2014
Pros: Convenient location
Cons: Change shampoo supplier-doesn't lather-even on second time
Location: Convenient to shopping and eating out
On our second night, dogs could be heard barking somewhere in a neighboring room and what would make the 6 o'clock news was a domestic dispute that went on for several hours in the room next to ours-screaming kids and yelling adults.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 5, 2014
Staying at this hotel was a great experience, a value-add is Galleria shopping mall. Walk out of your hotel room down the elevator into the lobby and your in the mall -amazing.
5 out of 5
Recommended
for Everyone
by Eddie from Killeen Texas

Nice hotel

Posted Apr 21, 2014
Only issue was the free parking which was very limited. Only room to have robe in room which adverised one. Enjoyed our stay.
5 out of 5
Recommended
for Everyone
by Mary

Posted Apr 19, 2014
Nice to be in the mall, ate at Grand Luxe around the corner from hotel.