Ratings based on 293 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
96% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveler from Texas

Local Hotel for us -

Posted Jul 27, 2015
Pros: Local for us. Clean - nice beds.
Cons: The nickel and dime add-ons for everything. Just increase the room rate - if need be - and upgrade the phone system.
Location: If interested - the Stonebriar shopping Mall.
Disappointed with the phone system. Every thing is extra - local phone calls and 800 numbers. Dining costs are out of line. OK I guess if your company is paying for it - but for a non business - retired person - not rich - outrageous. Since my stay was out of necessity - not for pleasure - I won't be staying at this Hotel any more - nor will I recommend it to any of my visiting friends or relatives coming to town for a visit.
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent

Posted Jun 5, 2015
A very enjoyable experience. Excellent service and staff
5 out of 5
Recommended
for Business Travelers
by Laura

This traveler left a rating score only Posted Mar 27, 2015 on Hotels
5 out of 5
Recommended
for Couples
by jennifer from Dallas

Awesome hotel

Posted Mar 13, 2015 on Hotels
It was an amazing stay for the price . Wish we could have stayed longer
5 out of 5
Recommended
for Getaway With Friends
by Lee from Mckinney tx

Awesome

Posted Mar 9, 2015 on Hotels
Awesome place!
4 out of 5
Recommended
for Couples
by James from Dallas

Gret couple getaway, but some attention needed

Posted Mar 3, 2015 on Hotels
Westin Stonebriar is an excellent hotel and great friendly staff. We always enjoy the stay. The bed and linens were definitely not up to par on this visit. On par for a 3 star maybe, but not the 4 star Westin Stonebriar is.
Comment from Hotel Management
May 16, 2015 by Renee, Hotel Management
Dear James, thank you for your recent stay with us and for taking the time to share your feedback. We appreciate your business and look forward to your return. All the best
5 out of 5
Recommended
for Business Travelers
by Justin from Salt Lake City

Westin Stonebriar to the Rescue

Posted Mar 2, 2015 on Hotels
I stayed at this hotel because my flight was cancelled. I loved my short stay! There were lots of cancelled flights and the hotel was able to accommodate. I was offered water first thing when I walked in the door. They made arrangements for my travel back to the airport in the morning. They negotiated a share rate for the taxi which was awesome. I had dinner at the bar and the food was wonderful. The bed in the room was as fluffy as a cloud and I slept like a dream. Even though this hotel was 20 miles from the airport it was worth it. This hotel will take care of you.
Comment from Hotel Management
May 16, 2015 by Renee, Hotel Management
Dear Justin, thank you for staying with us at The Westin Stonebriar Hotel & Golf Club and for taking the time to share your memorable experience. We appreciate your positive feedback about our staff, wonderful food, and guest room. We appreciate your business and look forward to your return. All the best.
Comment from Hotel Management
Mar 10, 2015 by Renee, Hotel Management
Dear Justin, thank you for staying with us at The Westin Stonebriar Hotel & Golf Club and for taking the time to share your memorable experience. We appreciate your positive feedback about our staff, wonderful food, and guest room. We appreciate your business and look forward to your return. All the best.
5 out of 5
Recommended
for Couples
by KATHARINE from Plano

Staycation

Posted Feb 25, 2015 on Hotels
We booked the hotel for a Valentine's weekend getaway. From the moment we arrived, the service was impeccable. The staff was friendly and knowledgeable about the property. We enjoyed our stay and will definitely return.
Comment from Hotel Management
Mar 10, 2015 by Renee, Hotel Management
Thank you for spending your special day with us at The Westin Stonebriar Hotel & Golf Club. We appreciate your great comments about our impeccable service and our friendly and knowledgeable staff. We are excited that you will be returning. Be well
4 out of 5
Recommended
for Families
by Eve from Lubbock (originally)

Nice enough.

Posted Feb 24, 2015 on Hotels
The staff was very helpful and professional and was the best part of the hotel. The rooms are decently appointed but not luxurious. We stayed here for the location and it was a nice enough hotel, but we did not love it. Secondly, I am from Texas and cherish my Western heritage, but every single painting on the wall does not need to be cowboys and horses- it does not fit with the high end image they are trying for.
5 out of 5
Recommended
for Everyone
by A verified traveler

It was close our destination

Posted Feb 23, 2015
Loved the beds. Quiet rooms and the staff was very attentive.
Comment from Hotel Management
Mar 10, 2015 by Renee, Hotel Management
Thank you for staying with us at The Westin Stonebriar Hotel & Golf Club. We are thrilled that you enjoyed your stay. Please keep us in mind for your next trip to Frisco, Texas. All the best.