Ratings based on 222 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
95% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by JULIE from Oklahoma

Wonderful stay

Posted Mar 17, 2014
Pros: Everything
Cons: They are doing some remodeling, and they did inform me of this. The hammer pounding started at 9AM on a Sunday morning, that was disappointing.
Location: Great spot!!!
It was wonderful, everyone was very charming and helpful. The furnishings and the décor were beautiful.
Comment from
Jan 18, 2014
Dear Julie, thank you for staying with us at The Westin Stonebriar and for sharing your valuable feedback. I am so excited that your stay was wonderful. We appreciate your comments about our beautiful hotel and our charming and helpful staff. I trust we will have the pleasure in welcoming you back soon. All the best
5 out of 5
Recommended
for Everyone
by A verified traveler

Incredible

Posted Mar 3, 2014
I want to come back in summersnd use the pool!! Wow!! Everything you could want at this hotel and more.
Comment from
Jan 7, 2014
Thank you for staying with us at The Westin Stonebriar. We are thrilled that you enjoyed your stay and will be returning this summer. All the best
5 out of 5
Recommended
for Everyone
by A verified traveler

nice hotel in nice area of town

Posted Feb 10, 2014
Pros: very comfortable beds, friendly accommodating staff
Location: directly across the road is a shopping and restaurant area
this hotel is very nice, clean, comfortable, and close to some very good restaurants. no complaints whatsoever.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel

Posted Jan 13, 2014
Pros: The pleasant staff
Cons: The toilets seem to stop up easily. It takes a long time for the hot water to heat up.
Location: GreT location with great shopping clods by. Close to DFW Airport
Always great to stay at the westin stonebriar.
5 out of 5
Recommended
for Business Travelers
by Ferdinand Posas from Little Elm TX

Awesome stay

Posted Dec 31, 2013 on Hotels.com
Although, we only stayed one night on christmas eve. We had awesome stay. Everything was excellent from front desk service to room service. I would like to thank John for friendly service. Looking forward to staying here again in the future.
Comment from
Jan 22, 2014
Dear Ferdinand, Thank you for spending your Christmas Eve with us at The Westin Stonebriar. We appreciate your great feedback about our room service and staff. We strive to exceed our guest’s expectations and I am thrilled that you were able to experience it first-hand. We are so excited that you will be returning. Be Well
Comment from
Jan 22, 2014
Thank you for spending your Christmas Eve with us at The Westin Stonebriar. We appreciate your great feedback about our room service and staff. We strive to exceed our guest’s expectations and I am thrilled that you were able to experience it first-hand. We are so excited that you will be returning. Be Well
Comment from
Jan 22, 2014
Ferdinand, Thank you for spending your Christmas Eve with us at The Westin Stonebriar. We appreciate your great feedback about our room service and staff. We strive to exceed our guest’s expectations and I am thrilled that you were able to experience it first-hand. We are so excited that you will be returning. Be Well
5 out of 5
Recommended
by Brian from Dallas

Exceptionally Friendly

Posted Dec 29, 2013 on Hotels.com
The staff was exceptionally friendly and the gym and hot tub was surprisingly nice.
Comment from
Jan 22, 2014
Brian, thank you for staying with us at The Westin Stonebriar and for your positive feedback about our hotel and exceptional friendly staff. We value your business and look forward to your return visit. All the best
5 out of 5
Recommended
by STEVE WILSON from AUSTIN

Close to toll way.

Posted Dec 27, 2013 on Hotels.com
Always satisfied. Very convienent. Very friendly staff and the Manager is always around. 1st class people.
Comment from
Jan 22, 2014
Dear Steve, thank you for your continued patronage to The Westin Stonebriar. We value and appreciate your business. Thank you for your positive feedback about our friendly 1st class staff. I trust we will have the pleasure in welcoming you back soon. All the best
Comment from
Jan 22, 2014
Dear Steve, thank you for your continued patronage to The Westin Stonebriar. We value and appreciate your business. Thank you for your positive feedback about our friendly 1st class staff. I trust we will have the pleasure in welcoming you back soon. All the best
1 out of 5
Recommended
for Business Travelers
by Erik from Frisco

Surprised

Posted Dec 16, 2013 on Hotels.com
Staff was incredibly nice when I arrived. Hotel room wasn't very clean and walls were thin so I heard people all night. Terrible beds didn't help. I didn't get much sleep. The cost is too high for such a poor condition and low quality room. I got a deluxe and it was more like a beaten up motel.
Comment from
Jan 22, 2014
Dear Erik, thank you for staying with us at The Westin Stonebriar and for taking the time to share your valuable feedback. I would like to apologize for the inconveniences you experienced. Please accept my apology and we welcome your return visit. Be well
Comment from
Jan 22, 2014
Dear Erik, thank you for staying with us at The Westin Stonebriar and for taking the time to share your valuable feedback. I would like to apologize for the inconveniences you experienced. Please accept my apology and we welcome your return visit. All the best
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice staff.

Posted Dec 5, 2013
5 out of 5
Recommended
for Personal Event
by Robbi

Posted Dec 2, 2013 on Hotels.com
Loved our stay...staff was exceptional and very friendly.
Comment from
Jan 7, 2014
Thank you for staying with us at The Westin Stonebriar. We appreciate you taking the time to share your valuable feedback. We appreciate your business and look forward to your return visit. All the best