Ratings based on 104 Verified Reviews
They paid and stayed. We double-checked.
4.4 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.2 Hotel condition
They paid and stayed.
for Couplesby davidfrom NY
Excellent StaffPosted Nov 3, 2014 on Hotels.com
The staff is very friendly and helpful. The location was close to everything. The only weakness is the wi-fi signal in the rooms.
for Business Travelersby Tired Travelerfrom Plano, TX
Decent Hotel for PlanoPosted Oct 8, 2014 on Hotels.com
I recently started traveling to Plano for work regularly and the hotel brands I stay at in other cities that are acceptable for a night or two in Plano were terrible - run down, bad service, etc. so I tried TownePlace and was pleasantly surprised. It's closer to my Plano office than the others, was in good condition, and clean. I'm a woman and I typically work late, this hotel is in a good area and I felt safe. This is my new regular place to stay when in Plano.
for Couplesby Jefffrom Douglass
Stay was okPosted Oct 1, 2014 on Hotels.com
First room smelled terrible but front desk did a great job in moving us to a nicer room. Hotel was supposed to br non smoking but saw a few patrons smoking in hotel. Rooms were clean but small
for Everyoneby A verified travelerfrom Inland Empire, CA
Nice stayPosted Sep 22, 2014
Pros: Kitchen, pool, quiet
This is a decent place for the price. It's obviously not a five star resort, but I did not have any issues with room cleanliness, the staff or anything else. It was a rather quiet stay, which was good. They had continental breakfast each morning. Having a kitchen in the room made it nice as well. I would recommend.
Comment from Hotel Management
Oct 3, 2014 by General Manager, Hotel Management
Dear Mr. Larry, Thank you for taking the time and provide us with your comments. We are delighted that your stay with the TownePlace Suites Dallas Plano was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future. Sincerely, The Staff from the TownePlace Suites by Marriott Dallas Plano
for Overnight Stay Before Destinationby Sandrafrom Texas
Fits 4 adults comfortablyPosted Sep 3, 2014 on Hotels.com
Very nice, small property. Well maintained. Adequate breakfast. Room is big for 2 people, comfortable for 4. Full kitchen in room is a big plus!
Recommendedby A verified traveler
A great stay.Posted Jul 22, 2014 on Hotels.com
I had a pleasant stay. Overall the hotel was very clean with good amenities. My room was clean and spacious. The only hot food served at breakfast were waffles and oatmeal, but still a good selection. They served hole fruit, 4 or 5 cold cereals, milk, juices, coffee, hot chocolate, tea, nuts, pastries, yogurt, boiled eggs, and waffles. The dining room was very clean and the attendant kept the bar well stocked. Not a bad breakfast for anyone on a budget. Upon check-in the clerk asked me how many keys I would like. He did not assume two keys would be enough. I appreciate him asking. This was a pleasant stay.
for Business Travelersby A verified traveler
Posted Jun 29, 2014 on Hotels.com
Recommendedby Jeff H.from Plano
Nice, Convenient PlacePosted Jun 8, 2014 on Hotels.com
Overall, a great stay for the day. Will stay again if in the area.
Recommendedby juanfrom waco
Posted May 20, 2014 on Hotels.com
Great experience with the people. Hotel was nice and located in a nice neighborhood. Very family friendly.
for Business Travelersby Danefrom Utah
Great service, a little old.Posted May 10, 2014 on Hotels.com
Service was absolutely amazing. Couldn't ask to have better people there to help with minor issues that came up with the reservation. Amenities were only ok. Some of the carpet was a bit old and gave the appearance of a place that needed some updating. But everything was clean. Would definitely stay here again cause I know I would be taken care of if I needed anything.