Ratings based on 779 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
96% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Tyler

Quick getaway

Posted Mar 17, 2015
Pros: Everything.
Cons: Nothing
Location: We like North park Mall. Hotel was within easy reach of the mall and restaurants.
The hotel is very nice! I loved the indoor fountain and the visibility of the upper and downstairs floors from the hallways. The rooms were very spacious and comfortable. The front desk was very helpful and courteous. They had forgotten to put soap and shampoo in our room, and the front desk accommodated us with more than we needed to ensure we had plenty of supplies!
4 out of 5
Recommended
for Families
by A verified travelerfrom tulsa, ok

Nice hotel close to the galleria

Posted Mar 17, 2015
Pros: Location and friendly staff
Cons: Room service and timely ness of response.
Location: Galleria.
Nice hotel and close to the galleria which was the purpose of our visit. It was crowded on Saturday night in the small indoor pool ( another reason for staying here). It got crowded quickly and there was no seating available. The door to the out side pool was smacking loudly every time someone passed. No towels in there until I asked someone at the front desk to remedy ( which they did). Resturant closed early and ther was not many Orion's other that prom service and pizza. One great thing was that the bartenders were great and let us take drinks to the room. Room services was very slow. Had to call after an hour wait to check on it. Otherwise, it's a good place to stay. The front desk staff seemed to get overwhelmed when too many folks showed up heeding something. No de cafe tea in the rooms or hotel for that matter.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Chicago, IL

Good location, central to the burbs and the city.

Posted Mar 16, 2015
7 minutes to the Gallerie Dallas, 15 minutes to Uptown, 20 minutes to Downtown. Nice hotel, only downside is no microwaves. Free parking, free in room wifi, indoor/outdoor pool. Bar, store, restaurant etc. everything you need is available. Rooms are large and seperate living area for the suite. Large bathrooms and lots of light and wet bar. Overall would stay again.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Norman, OK

Nice hotel

Posted Mar 16, 2015
Pros: large room
Location: Shopping
Great location and nice amenities. I'd stay there again. Friendly staff.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom west texas

The hotel was very nice.

Posted Mar 15, 2015
Pros: very nice
Cons: staff friendliness
Location: didn't feel very safe in the surrounding area, but there was an In and Out Burger place within walking distance. The hotel itself seemed very safe.
Hotel was nice, staff was okay, restaurant food was good, room service seemed high for what I received, but the restaurant closed early and that was my choice.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Pearland, TX

Great Location

Posted Mar 9, 2015
Pros: Location, comfort, cleanliness and well maintained.
Cons: Service for late check-in perhaps additional staff or two.
Location: Galleria, Addison, DownTown Dallas and proximity to North Dallas - Plano and Allen
Well maintaned and clean. Comfortable suites contemporary designed. Can easily stay for a week or longer and be happy with your choice of hotel.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom park central dallas tx

nice hotel

Posted Mar 9, 2015
Pros: the room and swimming pool
Cons: nothing really
Location: by the galleria went ice skating and shopping in and out burger was ok first time there not to impressed with it
i stayed here before had a room on the 7th floor didnt really like having a room this time on the 2nd floor kids and people were to loud on the first level had to call the front desk to tell them to please quite them down could'nt sleep other that that is was good.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom no

Great Hotal

Posted Mar 9, 2015
Wonderful place to stay like a home away from home type of place
5 out of 5
Recommended
for Everyone
by A verified traveler

Great lace to stay in a very convenient location

Posted Mar 5, 2015
Beautiful hotel, great location with easy access to I-75, and the LBJ, close to the Galleria and Tollway. Spacious rooms with a very comfortable bed, and all the facilities you need - a health club with good exercise machines as well as a heated indoor/outdoor pool. Good staff attitude and service. What more could you ask for?
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Saudi Arabia

Business & Vacation

Posted Mar 3, 2015
They have a good business center and the location its Good and also close to 2 malls.