Ratings based on 277 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
85% of guests recommend
3.9 Room cleanliness
3.8 Service & staff
3.9 Room comfort
3.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Dallas

Nice hotel

Posted May 27, 2015
Outside area is dark...would suggest more lighting so guest would feel more comfortable in the parking lot. Overall, great experience; staff and price was awesome!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Arkansas

Close to Downtown Dallas and Dallas Galleria.

Posted May 26, 2015
Pros: The furniture
Cons: The outside a bit nicer
Location: Galleria is about 10 minutes away. Close to fast food and walmart. About a 15-20 min drive to downtown.
We didn't really have to interact with staff other than check in/out. They have a van that takes people around the town. i.e. Dallas galleria. Didn't notice it until when we were checking out, but very Convenient. Hotel from the outside and hallways are a bit outdate, but everything else is remodeled and nice.
4 out of 5
by A verified travelerfrom Orlando, FL

Weekend crash

Posted May 26, 2015
This hotel is located far away from the main restaurant zones in Addison. Constructions made a little difficult to arrive. However cleanness and comfort of the room is awesome. The beds are orthopedic, very soft. The hotel has pool surrounded by a nice seating area.
3 out of 5
by A verified traveler

Out dated and a little nasty

Posted May 26, 2015
Wasn't too clean. Was very out dated. I was glad to leave.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 19, 2015
It was a really great hotel. It was very clean and staff was very friendly and helpful.
2 out of 5
by A verified travelerfrom texas

Dark outdated

Posted May 18, 2015
The hotel was dark and outdated. The bed was so hard that both my wife and I had a very hard time sleeping. The staff were fine and pleasant. I would not stay here again.
3 out of 5
by A verified traveler

Very dark environment

Posted May 9, 2015
Pros: Great room a/c. Quite, omelettes made to order with fresh fruit.
The staff was eager to please. The breakfast buffet/grill was good, disappointed it was not available on weekends, however, the front desk associate was able to steer me in the right direction. The dark gray decor was a bit much for me along with the low ceilings giving a cave like feeling.
2 out of 5
by A verified traveler

Posted Apr 27, 2015
Was told this was a 4 star hotel. Couldn't have been further from the truth.
1 out of 5
by A verified traveler

Noisy hotel

Posted Apr 20, 2015
Heard everything the guys next doors said and did. Plus there was a pool party of some sort going on outside and we could hear it all. Bathroom was dirty, had no dryhair , too dark in the bedroom, carpet was dirty. Overall was just a bad experience. Stay at a hilton or holiday Inn nearby for the same price.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Houston

Good location

Posted Apr 13, 2015
Pros: clean rooms comfortable beds.
Cons: Condition of the back entrance door seemed Ghetto giving the hotel a completely different vibe, almost scary.
Location: Good restaurants and parks near by.
Staff was curteous- except the restaurant cooks that took long in putting out the breakfast and didn't seem to care. Even complained in front of me to the person in charge of the restaurant about who had requested too much gravy because there would be leftovers. The oatmeal was cold and the other food was cold and stale. It was free but next time I'll pass!