Ratings based on 104 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
97% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified travelerfrom Maine

Poorly designed. Economics, not comfort in mind

Posted Dec 13, 2014
Heater was too powerful and made the room uncomfortable and dry and way too hot. Could hear neighbors in their rooms around you loudly all night. Drafts near entrances. Side sliding door was left unlocked by staff and was open/unlocked beyond my knowledge most of night. Bed was uncomfortable and had hard time sleeping. Appliances and dinnerware was a plus though, and the facilities LOOKED nice. I wouldn't go back though.
Comment from Hotel Management
Dec 16, 2014 by Grace, Hotel Management
Thank you for your comment , your feediback is very important to us and it will be shared with the appropriate departments. I apoligize for the issues you expereinced during your stay and I hope you will try us again in the future Thank you.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom CT

great weekend

Posted Dec 1, 2014
Pros: location, plenty of parking, free breakfast, great staff
Cons: nothing
Rented for a weekend get away to celebrate our anniversary. The room was perfect. We loved having the fireplace
5 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful Room

Posted Nov 10, 2014
We stayed one night and the room was spacious, clean, and updated. Everything was perfect.
4 out of 5
Recommended
for Everyone
by A verified traveler

CHARMING ENVIRONMENT

Posted Oct 15, 2014
Pros: CHARM AND ROOM
Cons: BREAKFAST AREA TOO CROWDED - EGGS WERE HORRIBLE
Location: PASSING THROUGH TO SALEM
COMFORTABLE ROOM AND EXPERIENCE ENJOYED THE FIREPLACE. ENTRANCE A LITTLE TRICKY
5 out of 5
Recommended
for Personal Event
by A verified traveler

This traveler left a rating score only Posted Sep 2, 2014 on Hotels.com
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Long Island, New York

Great hotel! Clean rooms & friendly staff!!

Posted Jul 30, 2014
My husband & I stayed here because it was not far from two different places we were going to, Salem & Gloucester. The rooms are very clean and the staff was very accommodating! The free breakfast was really great with so much variety! You won't be disappointed with your stay!!
2 out of 5
Recommended
for Business Travelers
by Linda Sfrom Middletown CT

As Simply Said

Posted Jul 23, 2014 on Hotels.com
At the front desk, upon checking in/Greeting we were greeted promptly and with a friendly attitude. Our room was not cleaned in accordance with the hotel standards. We needed to call the front desk and have housekeeping come revisit our room, still we found hair in the bathroom after it had been cleaned a second time & one of the coffee cups was dirty. laundry, free WI-Fi, free parking, Bistro (restaurant), fitness center, pool center. We found them to be spacious and comfortable. They contained the following: a chair, flat screen TV, fridge and microwave, the room that was given to us was a small suite. Which had a sofa and a kitchenette. The bed was way too soft with a dent as though the bed had been used a lot. The bathroom needed to be recleaned (shower area, floor as well as the toilet) it was a separate area from the sink. The sink area was also fitted with necessary amenities, that may be needed such as a hair dryer, soap, shampoo. A small bistro was available in the hotel, and provided full buffet breakfast daily and dinner till midnight. The area was well organized, and could seat about 30 people at a time, coffee & hot water were available all day. 24 hour Business center is available. The hotel contained a pool, & tennis court. We found that these were kept clean. There were warning signs that no lifeguard was on duty, the pool was open 9am to 9pm daily. The pool area was kept locked and only accessed by the room key.
Comment from Hotel Management
Oct 4, 2014 by Maryellen, Hotel Management
I am sorry that the cleanliness standards were not up to Marriott standards. Our goal is for all of our guest to enjoy a perfect stay. Your comments will be shared with our team to improve the level of service . Thank you for your great comments about your check in experience. Our staff is noted for great service.
5 out of 5
Recommended
for Business Travelers
by A verified traveler

I was here an entire week!

Posted Jul 21, 2014 on Hotels.com
The room was large with appliances. The room was clean. I would stay here again!
5 out of 5
Recommended
for Business Travelers
by EY

Very clean and afforable hotel close to Boston

Posted May 20, 2014 on Hotels.com
Stayed here 3 nights, 4 days for a conference in Danvers. The staff was very friendly and helpful. I found the room to be very clean and spacious. This was my first time staying at a Residence Inn so I appreciated the kitchenette (AM coffee, PM snacks while watching TV). I found the breakfast (included with room) to be good and offering a decent variety of food (eggs, meat, yogurt, bread, waffles, juice, etc.). Did not use the pool but did find the exercise room to be useful (3 treadmills, 1 elliptical, and some weights). Distance from Boston was probably around 20-30 minutes with traffic (I was bused in). Would definitely stay here again.
5 out of 5
Recommended
for Everyone
by Paulfrom Vermont

enjoyable stay

Posted May 12, 2014
Pros: Good location
Cons: NA
Location: Tourist locations and restaurants were near by.
We stayed one evening and arrived early. Our room was ready so that we could easily enjoy the rest of the day and evening without worry of check in. The staff was very friendly and the breakfast was great.
Comment from Hotel Management
Nov 15, 2014 by Maryellen, Hotel Management
Thank you for your great comments. It was a pleasure to have you as our guest.