Ratings based on 147 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
99% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Birmingham, AL

Excellent Staff

Posted Mar 12, 2015
The entire staff was extremely friendly and social during my stay.
Comment from Hotel Management
Mar 16, 2015 by Ron, Hotel Management
Thanks for letting us know about your stay. It was great having you here and we look forward to seeing you again in the future. We are glad you enjoyed your stay and the friendly service while you were here. Take advantage of our unique location and ask about a bay side room. These rooms overlook the bay with a view of the wildlife and the Mobile city skyline. Ask an Associate for more details the next time you check in. They will be happy to provide more details and suggestions.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Texas

Great hotel near Mobile Bay

Posted Mar 8, 2015
Pros: Nice and clean.
Nice clean hotel with friendly staff. Good breakfast. Convenient to Mobile and other activities near by.
Comment from Hotel Management
Mar 11, 2015 by Ron, Hotel Management
Thanks for sharing your experience with us. We were delighted to have you here and we look forward to seeing you again in the future. We are glad you enjoyed the friendly service and the convenient location while you were here. In addition to being close to activities nearby, we are also located near some great local restaurants. Ask an Associate to recommend a few during your stay. They will be happy to assist you with suggestions and directions.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great night

Posted Mar 3, 2015
Best and most extensive breakfast I've ever had in the motel.
Comment from Hotel Management
Mar 11, 2015 by Ron, Hotel Management
We appreciate you taking the time to share your experience with us. It was great having you here and we look forward to seeing you again in the future. We are glad you enjoyed our hot, on the house breakfast and we invite you to join us for our complimentary evening reception. Featuring light appetizers and beverages it is a great way to relax after a day of sight seeing, meeting clients or driving. Ask an Associate for more details the next time you check in.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice place, but loud construction problems

Posted Feb 10, 2015
Pros: Everything except the noise.
Cons: Not sure what can be done about construction noise.
When they are not doing construction, I'm sure this is a very comfortable place. My wife and I arrived ready to crash, but loud noises coming from the construction on the floors below prevented us from sleeping well. I would recommend it if it wasn't for that.
Comment from Hotel Management
Mar 6, 2015 by Ron, Hotel Management
Thank you for taking the time to write a review of your stay with us. We apologize for the noise during your stay. We are in the process of updating our bathrooms throughout the hotel and unfortunately it makes quite a bit of noise throughout the day. If you are staying with us and have an issue or request we ask that you contact an Associate so that we can work toward resolving the issue. We hope that you will stay with us again in the future when we have completed our work and you can experience the quiet, comfort of our guest rooms.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 15, 2014
I stayed here for graduation along with several others and the staff were so accommodating! They were able to get us all on the same floor! We had a fantastic stay!
Comment from Hotel Management
Dec 22, 2014 by Ron, Hotel Management
We appreciate you taking the time to write a review of your stay with us. We loved having you and your friends here and we look forward to seeing you again in the future. We are glad you enjoyed the service and the amenities while you were here. The next time you are staying with us ask an Associate to recommend some great group venues like beaches, museums and local restaurants. Any Associate will be happy to help.
5 out of 5
Recommended
for Couples
by Lindafrom Dallas

Times 2

Posted Nov 13, 2014 on Hotels.com
Good location, great, great staff, lovely room, ample bathroom space on sink (!) and one of the best hot breakfasts and breakfast spaces I've seen in years! Positively POSH. We liked it (and the rate) so much we stayed both going and returning from our 3,160 mile round trip. The woman who runs the breakfast area is top-notch and I think has been there for some time: she has many repeat clients!
Comment from Hotel Management
Jan 24, 2015 by Ron, Hotel Management
Thank you for sharing your experience with us. We were delighted to have you here and we look forward to you becoming one of our repeat clients. We are glad you enjoyed the room, breakfast and service while you were here. We invite you to spend a few days with us and explore the Mobile Bay area. There are numerous attractions for families and kids of all ages located near the hotel. Ask an Associate about beaches, parks, museums, historic ships and forts, just to name a few. They will be happy to assist you with details and suggestions for what to see and do while you are here.
4 out of 5
Recommended
for Everyone
by A verified traveler

nice amenities

Posted Oct 29, 2014
hotel is located on Mobile Bay and has a sunset reception Monday through Saturday. Very nice touch. Nice location--30 miles from Gulf Shores, across the bay from Mobile and just 10 miles to Fairhope. Appeals to families and older couples as well.
Comment from Hotel Management
Nov 3, 2014 by Ron, Hotel Management
We appreciate you taking the time to write a review of your stay with us. We loved having you here and we look forward to your next visit. We are glad to hear that you enjoyed our reception and the convenient location while you were here. Be sure to stop back by the dining area in the morning for our complimentary, hot breakfast which is served daily. If you have any questions just ask any Associate. They will be happy to help.
5 out of 5
Recommended
for Personal Event
by A verified traveler

This traveler left a rating score only Posted Oct 27, 2014 on Hotels.com
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice but dated, great stopover

Posted Oct 9, 2014
Hotel was extremely dated for other Hampton's we have stayed at. Room was comfortable, staff was great, but just felt dirty in the bathroom and bedroom.
Comment from Hotel Management
Oct 20, 2014 by Ron, Hotel Management
Thanks for rating your stay with us. It was great having you here and we look forward to seeing you again soon. We are delighted to hear that you enjoyed the room and the service while you were here. We apologize for not meeting your expectations for cleanliness during your stay. We will pass your comments on to our staff as part of our commitment to continually improve our guests' experience. We invite to stay with us again in the future to see the improvements for your self.
5 out of 5
Recommended
by A verified traveler

This traveler left a rating score only Posted Sep 16, 2014 on Hotels.com