Ratings based on 59 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
97% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom 日本千葉

喧騒とした都会で、ちょっと一時落ち着ける空間

Posted Jan 31, 2015
Pros: 先に記載の通りです。
Cons: 今のところ特になしです。
Location: 旧市街地の活気あふれるカリヤコー、漁港・魚市場、歴史遺跡、ポスタ、何といっても新しい街並み・観光名所のムササニ半島がダルエスサラーム近辺では良かった。ただ、多少挨拶程度のスワヒリ語の会話ができれば尚良かったが・・・。
ホテルの入り口、エントランス、またロビーとセキュリティが万全で、また従業員の皆さんの心づかいが非常に行き届いており安心して滞在することができた(四泊)。特に、食事、ベッドメイクがとても気持ちよくできていたこと、早朝のチェックアウトでの対応、朝食のサービスにはただただ感謝した次第です。従業員教育がよくできていますね。
5 out of 5
Recommended
for Everyone
by A verified travelerfrom HAMOOD

It was nice I enjoy my stay but had to check arly

Posted Jan 20, 2015
Had small problem with front desk manager witch was not solve in a professional way that's why I checked out
2 out of 5
by A verified traveler

エアコンの効きが悪い!

Posted Dec 20, 2014
Pros: バスタブ。お湯は十分に出る。 セキュリティはかなり厳重。
Cons: エアコンを強力にして欲しい。タンザニアは冬でも暑い。
Location: 街の中心地。近所にはスーパーもある。治安は良いエリアだが、目の前のバークレー銀行のATM前で邦人拉致の 事件もあったので、注意が必要。
コンベンションで利用し、ホテルにも3泊。ダルを代表するホテルだが、老朽化が進んでいる。 部屋は清潔だが、エアコンの効きが悪い。コンファレンスルームも暑く、対価に見合わない。 少し部屋は狭いが、ホリディインの方が良かった。バスタブがあるのはgoodだが。
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 9, 2014
Cons: Aircons
Staff very pleasant. Aircon not the greatest. Checkin and out very slow. I'm not sure I got the room I booked on the Internet as I wanted a sea view.
4 out of 5
Recommended
for Business Travelers
by A verified travelerfrom Nairobi

Excellent hotel, nice staff

Posted Dec 7, 2014
Great hotel and friendly staff, perfect for a business trip as its location in the heart of Dar is perfect. My only criticism was room service (for a sandwich) took over an hour. Apart from that, no gripes.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Mu

nice Hotel in the city centre

Posted Nov 1, 2014
on my first day I was given a room with air conditioning not working properly. I had to call reception three times and finally got moved around midnight. The staff are very slow. Basically you have to have the patience with everything from porters to reception staff. The airport security system at the main Entrance is a bit annoying too.
3 out of 5
Recommended
for Business Travelers
by 출장객from 한국

다르에스살람 시내와 가까운 호텔

Posted Oct 2, 2014 on Hotels.com
직원의 아침 저녁으로 지나친 Room 방문으로 불편했었고,장기 체류시,매일 비슷한 조식으로 식상했다, 또한 부대시설이 별로 없어서 숙박시 불편함.
2 out of 5
Recommended
for Business Travelers
by Kkfrom 한국

절대 숙박하지 마세요~!

Posted Oct 1, 2014 on Hotels.com
불친절한 직원, 쓸데없는 직원들의 룸 출입, 매일 똑 같은 조식, 권하고싶 않은 호텔입니다,
5 out of 5
Recommended
for Business Travelers
by Zubaidafrom New York

Great for Business and personal comfort.

Posted Oct 1, 2014 on Hotels.com
Serena Hotel is really convenient for Business meetings and entertainment as well as relaxing in a safe, clean and secure environment after a hard day of work. The restaurants are really wonderful and I enjoyed a couple of wonderful massages after a working a full day. Due to its convenient location, many business people love it to come visit you instead of you having to chase down everyone in a foreign place. The Guest services can work out a 1-2 night safari trip in case you have time over a weekend and you can arrange this after yo arrive so no prior commitments. I highly recommend it.
3 out of 5
Recommended
for Business Travelers
by kkfrom korea

이동하기 편한 위치

Posted Sep 30, 2014 on Hotels.com
출장 비즈니스에는 좋은 위치 신와 5분거리에 있어서,,한국대사관 코트라, 근접, 편안한 수면,단, 밤 늦게 직원의 room 체크 방문(과잉 친절 의미??)