Ratings based on 5 Verified Reviews
They paid and stayed. We double-checked.
4.2 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.0 Hotel condition
They paid and stayed.
for Everyoneby Arun from New York, NY, USA
Great HotelPosted Apr 14, 2013
Pros: location ,cleanliness, food.
Cons: wi fi
Great Location in Crowded Darjeeling , great staff very attentive, Clean rooms . Food is great, go for the American plan, Well maintained gardens, Would go again.I highly reccomend this hotel.
for Getaway With Friendsby A verified traveler
The perfect luxury treat in an amazing townPosted Mar 5, 2013 on Hotels.com
The Elgin Hotel is a wonderful oasis providing a chance to experience luxury and exceptional service. I would recommend this hotel to anyone who wants to treat themselves. Darjeeling is a wonderful town and our stay at The Elgin enhanced our experience of this amazing place. The hotel has furniture and surroundings that give you an insight to how the 'Raj' was lived. The rooms are all fabulous with a great Hot Water Bottle service when cold and the fire in your room can be light should you want it! Oh the beds are so comfortable we didn't want to get up in the morning!
for Familiesby Tim
Relaxed and elegantPosted Jan 7, 2013 on Hotels.com
Stayed 9 nights over Christmas and New Year 2012/13. Hotel is old style, but very comfortable. Weather was cold, so fan heaters in rooms are not great and they dry the air too much. Food, included in the room rate, was excellent. Waiting and cleaning staff are very friendly and good. Hotel was in great condition, old world and very relaxed. Grounds are well kept and staff are extremely helpful. The hotel owner and manager were gracious in their assistance and advice. Wi-fi free in the lounge areas; no internet in the rooms.
A Wrinkle in TimePosted Nov 19, 2012 on Hotels.com
Absolutely lovely stay. Service was excellent and the meals were fantastic. The room was perfect.
for Couplesby A verified traveler from Hilliard,Ohio USA
Not truthful about full board, no heat in hotel, mildew and moldy smellPosted Feb 24, 2011
Hotel is not heated. No hot water 3 of 5 days, 2-3 extended power outages per day. Elgin NEVER served a meal in the freezing dining room. Tea time doesn't exist. Rooms freezing because of holes in window frames you could put a finger through(I have pics). Broken windows fixed with duct tape.Tiny Kleenex box heater only worked when power was on. ALL stores closed due to civil unrest. Management no help. Dogs jump on you and ruin clothes. Smells of mold mildew and just plain old. All towels and linens old and stained. Staff friendly except front desk. Had to beg for Kleenex and face towel. Be ready to tip for no service. Horrible stay. Bride crying in freezing room....another power outage. Neighborhood not safe. Feces all over grounds. Don't waste you money.