Ratings based on 8 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
88% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
by suegeefrom new zealand

fanatastic retreat

Posted Sep 11, 2014 on Hotels.com
4 friends have had a fabulous great weekend here for 2 nights. A piece of tranquility in a most beautiful magical town. The bonus was seeing the grand mountain. .. But our stay here was also a highlight. Highly recommend.
5 out of 5
Recommended
by Gregfrom Canada

Excellent stay at a heritage property

Posted Mar 13, 2014 on Hotels.com
This hotel is really a heritage property, which means there are some stairs involved; however, the quality of service and the comfort of the rooms is incredible. The restaurant is OK, but not spectacular, in terms of food quality, but the rest of the hotel service is above reproach.
5 out of 5
Recommended
for Everyone
by Arunfrom New York, NY, USA

Great Hotel

Posted Apr 14, 2013
Pros: location ,cleanliness, food.
Cons: wi fi
Location: great
Great Location in Crowded Darjeeling , great staff very attentive, Clean rooms . Food is great, go for the American plan, Well maintained gardens, Would go again.I highly reccomend this hotel.
5 out of 5
Recommended
for Getaway With Friends
by A verified traveler

The perfect luxury treat in an amazing town

Posted Mar 5, 2013 on Hotels.com
The Elgin Hotel is a wonderful oasis providing a chance to experience luxury and exceptional service. I would recommend this hotel to anyone who wants to treat themselves. Darjeeling is a wonderful town and our stay at The Elgin enhanced our experience of this amazing place. The hotel has furniture and surroundings that give you an insight to how the 'Raj' was lived. The rooms are all fabulous with a great Hot Water Bottle service when cold and the fire in your room can be light should you want it! Oh the beds are so comfortable we didn't want to get up in the morning!
4 out of 5
Recommended
for Families
by suryafrom 日本, 山口市

イギリス風ホテル

Posted Mar 5, 2013
Pros: ヨーロッパ調の家具や建物
Cons: 部屋からの眺望
Location: 駅からは少し歩きますが、中心地にも近いです。街中だと車の音がうるさそうですが、ここは静かでした。
ホテルの建物は古いヨーロッパ風の建物です。私たちは5階の部屋でしたが、エレベーターがなく階段で上り下りしていました。荷物はボーイさんが運んでくれます。部屋は広く、ヨーロッパ調の家具で暖炉もあり、湯たんぽも毎晩置いてくれた(2月末だったので寒い時期でした)ので寒くはなかったのですが、景色は良くありません。景色の良い部屋もありますが、暖炉はなく、広さも狭かったです。 ベッド周りのシーツなどは清潔でしたが、備品のヘアドライアーはいったいいつの?というくらい古く、汚かったです。お風呂は一人がお湯を浴びると次の人はお湯が溜まるまでしばらく待たないといけません。(30分以上)ダージリンはあまりお湯事情が良くないようです。 食事は朝、昼、晩と3食ついています。朝はバイキングでインド料理と洋風。オムレツは各自に作ってくれます。お昼は中華料理のバイキングで自分で取りに行くのではなく、お皿にサーブしてくれます。味はいまいちだったので、お昼は外でチベット料理などを食べに行ってもよいかも・・。デザートのケーキは美味しかったです。夕食はインド料理でした。 サービスはタクシーの手配をしてくれたり、まあまあ良いですが、チェックインの時に食事について何も言われなかったので夕食を外に食べに行ってしまいました。 場所も街から近く、ダージリンのホテルの中では快適に過ごせるホテルで、ヨーロッパ調の建物が好きな方には良いと思います。
4 out of 5
Recommended
for Families
by Tim

Relaxed and elegant

Posted Jan 7, 2013 on Hotels.com
Stayed 9 nights over Christmas and New Year 2012/13. Hotel is old style, but very comfortable. Weather was cold, so fan heaters in rooms are not great and they dry the air too much. Food, included in the room rate, was excellent. Waiting and cleaning staff are very friendly and good. Hotel was in great condition, old world and very relaxed. Grounds are well kept and staff are extremely helpful. The hotel owner and manager were gracious in their assistance and advice. Wi-fi free in the lounge areas; no internet in the rooms.
5 out of 5
Recommended
by Gora

A Wrinkle in Time

Posted Nov 19, 2012 on Hotels.com
Absolutely lovely stay. Service was excellent and the meals were fantastic. The room was perfect.
1 out of 5
by A verified travelerfrom Hilliard,Ohio USA

Not truthful about full board, no heat in hotel, mildew and moldy smell

Posted Feb 24, 2011
Hotel is not heated. No hot water 3 of 5 days, 2-3 extended power outages per day. Elgin NEVER served a meal in the freezing dining room. Tea time doesn't exist. Rooms freezing because of holes in window frames you could put a finger through(I have pics). Broken windows fixed with duct tape.Tiny Kleenex box heater only worked when power was on. ALL stores closed due to civil unrest. Management no help. Dogs jump on you and ruin clothes. Smells of mold mildew and just plain old. All towels and linens old and stained. Staff friendly except front desk. Had to beg for Kleenex and face towel. Be ready to tip for no service. Horrible stay. Bride crying in freezing room....another power outage. Neighborhood not safe. Feces all over grounds. Don't waste you money.