Exterior

Reviews

9.0

Wonderful

Rating 10 - Excellent. 293 out of 527 reviews" "
Rating 8 - Good. 198 out of 527 reviews" "
Rating 6 - Okay. 22 out of 527 reviews" "
Rating 4 - Poor. 8 out of 527 reviews" "
Rating 2 - Terrible. 6 out of 527 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Connie

Stayed 1 night in Mar 2024
Response from Ambassador Motor Inn on Apr 10, 2024
Thank you Connie for taking the time to review your stay with us. We hope to see you again soon when next visiting Toowoomba

8/10 Good

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Warm Regards, Ambassador Team on Mar 19, 2024
Thank you Jacqueline for taking the time to review your stay with us. We hope to see you again soon when next visiting Toowoomba.

6/10 Okay

Dianne

Traveled with partner
Disliked: Amenities, property conditions & facilities
Our room was extremely dark, needed to have lights on during the day, the pool and pool arra was out of service
Stayed 3 nights in Mar 2024
Response from Ambassador Motor Inn on Mar 19, 2024
Thank you for your lovely review & feedback. We hope to see you again soon!

8/10 Good

Jean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Warm Regards, Ambassador Team on Mar 19, 2024
Thank you for completing the survey regarding your recent stay at our property. We hope to see you again soon.

8/10 Good

Joanne

Stayed 4 nights in Dec 2023
Response from Ambassador Motor Inn Team on Feb 6, 2024
Thank you Joanne for your lovely review. We are so glad that you enjoyed your stay with us and we hope to see you again soon! Warm Regards, Management

8/10 Good

Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was nicely presented generally and the location was convenient to the CBD without being too close.
Stayed 2 nights in Dec 2023
Response from Management on Dec 19, 2023
Thank you Paul for your lovely review. We are so glad that you enjoyed your stay with us and we hope to see you again soon! Warm Regards,

8/10 Good

olivia

Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was good, room and bed was comfortable. Breakfast was yummy!
Stayed 1 night in Dec 2023
Response from Management on Dec 19, 2023
Thank you Olivia! We are so pleased you enjoyed breakfast with us and thank you for your review! We are constantly upgrading and changing to make improvements to our establishment and we appreciate your feedback. We hope to see you again when next visiting Toowoomba!

8/10 Good

john

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and tidy, nice motor inn
Stayed 1 night in Nov 2023
Response from Ambassador Team on Nov 29, 2023
Thank you for your lovely review & feedback. We hope to see you again soon!

10/10 Excellent

Gerard

Traveled with partner
Easy to find. Pleasant quick check in! Great room and parking to the door. Nice breakfast.Option to have room serviced or not! Great stay.
Stayed 3 nights in Nov 2023
Response from Ambassador Team on Nov 29, 2023
Thank you Gerard for your wonderful review and feedback. We hope to see you again soon when next visiting Toowoomba

10/10 Excellent

Ivan

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely place to stay and friendly staff.
Stayed 1 night in Nov 2023
Response from Ambassador Team on Nov 29, 2023
Thank you for your lovely review & feedback. We hope to see you again soon!

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay for the night, easy to find, close to everything. Nice and clean room and bathroom.
Stayed 1 night in Oct 2023
Response from Ambassador Team on Nov 9, 2023
Thank you Helen for your 5/5 star review & lovely words. We really appreciate you taking the time to provide us with your valuable feedback & we hope to see you again soon when next visiting Toowoomba.

10/10 Excellent

Emma

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable room. Shower was AMAZING!
Stayed 1 night in Oct 2023
Response from Ambassador Team on Nov 9, 2023
Thank you Emma for your wonderful review. We really appreciate you taking the time to provide us with your valuable feedback. We hope to see you again soon when next visiting Toowoomba. Warm Regards, Ambassador Team

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant spot to stay
Stayed 1 night in Oct 2023
Response from Ambassador Team on Nov 9, 2023
Thank you Robert for taking the time to review your stay with us and we hope to see you again soon when next visiting Toowoomba. Warm Regards, Ambassador Team

8/10 Good

PRISCILLA

Great stay.
Stayed 2 nights in Oct 2023
Response from Ambassador Team on Nov 9, 2023
Thank you Priscilla for taking the time to review your stay with us. We hope to see you again soon when next visiting Toowoomba. Warm Regards, Ambassador Team

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities
AMBASSDOR - Great location , very quiet, Restaurant on site was very good and staff attentive. Will stay there again
Stayed 1 night in Sep 2023
Response from Ambassador Team on Oct 18, 2023
Thank you Sally for your wonderful review. We are so pleased that you enjoyed your stay and dining experience with us & we look forward to welcoming you back when next visiting Toowoomba. Warm Regards, Ambassador Team

8/10 Good

Jessica

Liked: Staff & service
The street was loud but other then that it was nice
Stayed 1 night in Oct 2023
Response from Ambassador Team on Oct 16, 2023
Hi Jessica, thank you for taking the time to review your stay with us. Next time you visit, we can pop you in a room further away for the road so that you may enjoy a more comfortable stay with us. We hope to see you next time you are visiting Toowoomba. Warm Regards, Ambassador Team

2/10 Terrible

Chris

Stayed 1 night in Oct 2023
Response from Ambassador Team on Nov 9, 2023
Hi Chris, we are sad to see your rating of 1/5 stars. If there is ever anything we can do to improve or create a more enjoyable stay, please do not hesitate to approach us. Your satisfaction is our priority and we are dedicated in creating an enjoyable stay for all of our guests.

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here previously and still great. Location is perfect and so quiet
Stayed 1 night in Sep 2023
Response from Ambassador Team on Oct 13, 2023
Thank you for your 5/5 star review & lovely comments. We are so pleased that you enjoyed your stay with us & we look forward to welcoming you back in the future when next visiting Toowoomba. Warm Regards, Ambassador Team

10/10 Excellent

Stephanie

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick and easy check in and check out Room was clean with an outdoor patio Highly recommend
Stayed 1 night in Oct 2023
Response from Ambassador Team on Oct 13, 2023
Thank you Stephanie for your lovely review and comments. We are so pleased that you enjoyed your stay with us & we hope to see you again in the future. Warm Regards, Ambassador Team

10/10 Excellent

Maree

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Sep 2023
Response from Ambassador Team on Oct 1, 2023
Thank you for your 5/5 star review! :-)

10/10 Excellent

Ian

Stayed 1 night in Sep 2023
Response from Ambassador Team on Sep 27, 2023
Thank you Ian for you 10/10 star review!

10/10 Excellent

belinda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Ambassador Team on Sep 27, 2023
Thank you Belinda for your 5/5 star review!

6/10 Okay

Philip

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Parking
Stayed 2 nights in Sep 2023
Response from Ambassador Team on Sep 27, 2023
Thank you Philip for you taking the time to review your stay with us. If there is ever anything we can do to improve or create a more enjoyable stay, please do not hesitate to approach us. Your satisfaction is our priority and we are dedicated in creating an enjoyable stay for all of our guests. Warm Regards, Ambassador Team

10/10 Excellent

David

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A quiet convenient location with all the facilities. I especially like the approach to save the planet with my choice to consider whether the room needed to be made up or left to save on washing, cleaning and costs generally.
Stayed 1 night in Sep 2023
Response from Ambassador Team on Sep 9, 2023
Thank you for your 5/5 star review and wonderful comments. We value your feedback & hope to welcome you back next time when next visiting Toowoomba. Warm Regards, Ambassador Team

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean super friendly very easy to find and close to the city and shops and lots of free parking
Stayed 1 night in Sep 2023
Response from Ambassador Team on Sep 9, 2023
Thank you for your 5/5 star review and wonderful comments. We value your feedback & hope to welcome you back next time when next visiting Toowoomba. Warm Regards, Ambassador Team

8/10 Good

Rhys

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Ambassador Team on Sep 9, 2023
Thank you for taking the time to review your stay with us :-)

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for a work stay. The pub across the road was really handy for dinner and the motel is in a nice quiet location. Room was spacious and clean. Will stay again.
Stayed 1 night in Aug 2023
Response from Ambassador Team on Sep 9, 2023
Thank you for your 5/5 star review and wonderful comments. We value your feedback & look forward to welcoming you back next time your visiting Toowoomba. Warm Regards, Ambassador Team

10/10 Excellent

Johanna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peacefull , clean, friendly staff
Stayed 1 night in Aug 2023
Response from Ambassador Team on Sep 9, 2023
Thank you for your 5/5 star review and lovely feedback! Much appreciated, thank you

6/10 Okay

Barbara

Traveled with family
Liked: Cleanliness
Car park spaces down the bottom are hard to get into. You need to provide a turning area so you can get into some parks
Stayed 1 night in Aug 2023
Response from Ambassador Team on Aug 19, 2023
Hi Barbara, thank you for taking the time to review your stay with us. We are sorry to read that you found it difficult to park your car into the carpark spaces provided. We can certainly offer different room types with larger carpark spaces on your next visit to ensure you do experience this issue again. Thank you Barbara & we hope to see you again in the future. Warm Regards, Ambassador Team

8/10 Good

Lucas

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service
Really poorly designed shower. Space between shelf and shower glass was less than adult male shoulder width. Literally impossible to get under the water and clean yourself. And shower drained into the bathroom, the bathmat was soaked through in seconds. Might seem a small gripe but a good shower is the number reason for choosing to book accom on the road. Please move the shelf and correct the drainage. Otherwise the place was perfect.
Stayed 1 night in Aug 2023
Response from Ambassador Team on Aug 19, 2023
Hi Lucas, thank you for your taking the time to review your stay with us. We are sorry to read that you experienced a maintenance issue while staying with us. We have now corrected the shower seal to avoid overflowing water and moved the shelf to a different location in the bathroom to ensure this does not incur again and created more space to shower. Thank you again for your feedback and we hope to see you again in the future when next visiting Toowoomba. Warm Regards, Ambassador Team

8/10 Good

Sarah

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023
Response from Ambassador Team on Aug 5, 2023
Hi Sarah, thank you for taking the time to review your stay with us. If there is ever anything we can do to improve or create a more enjoyable stay, please do not hesitate to approach us. Your satisfaction is our priority and we are dedicated in creating an enjoyable stay for all of our guests. We hope to see you again when next visiting Toowoomba. Warm Regards, Ambassador Team

4/10 Poor

Jennifer

Traveled with partner
Disliked: Staff & service, property conditions & facilities
carparks very cramoed and and on top of each other, our vehicle was damaged while we stayed there. normally stay at different hotel couple of times a month in Toowoomba... Back to Clifford Gardens Motel with Dave & Diana or Athena with Jess.
Stayed 2 nights in Jul 2023
Response from Ambassador Team on Jul 26, 2023
Hi Jennifer, we are sorry to read that your car was damaged while staying with us. If someone did hit your car we can certainly assist in pulling footage to assist in an insurance claim? Our carparks are a standard width in compliance to council standards. However, we do have wider carparks available for guests that may have a larger vehicle & we could have certainly assisted you with this option on request. We are disappointed to have received a 2/5 star review & only wish we could have assisted you during your stay with us. Your satisfaction is our priority and we are dedicated in creating an enjoyable stay for all of our guests. We do hope that in the future you may reconsider staying with us again. Warm Regards, Ambassador Team

8/10 Good

Shan

Stayed 1 night in Jun 2023
Response from Ambassador Team on Jul 26, 2023
Thank you Shan for your review. If there is ever anything we can do to improve or create a more enjoyable stay, please do not hesitate to approach us. Your satisfaction is our priority and we are dedicated in creating an enjoyable stay for all of our guests. Warm Regards, Ambassador Team

8/10 Good

Janeen

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
On site restaurant - Dinner and Breakfast
Stayed 1 night in May 2023
Response from Warm Regards, Management on May 23, 2023
Thank you Janeen, for your 4 out 5. We are glad that you enjoyed your stay with us and we hope to see you again soon!

8/10 Good

John

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Ambassador Motor Inn on May 15, 2023
Thank you for your lovely review. We are so glad that you enjoyed your stay with us and we hope to see you again soon! Warm Regards, Management

10/10 Excellent

TAMMY

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is value for money, immaculate and has a wonderful restaurant attached. Staff were friendly and helpful.
Stayed 1 night in May 2023
Response from Ambassador Motor Inn on May 15, 2023
Thank you Tammy.! WE are so pleased that you enjoyed your stay and dining experience with us. We hope you will come back and visit us again soon! Warm Regards, Management

8/10 Good

Kate

Stayed 1 night in Apr 2023
Response from Ambassador Motor Inn on May 15, 2023
Thank you Kate for your lovely review. We are so glad that you enjoyed your stay with us and we hope to see you again soon!

10/10 Excellent

Tony

Stayed 1 night in Apr 2023
Response from Ambassador Motor Inn on May 15, 2023
Thank you for completing the survey regarding your recent stay at our property. We hope to see you again soon. The Ambassador Team

10/10 Excellent

Carolyn

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were so helpful and kind. Everything was clean and comfortable. We loved our stay. Thank you. We’d definitely stay again.
Stayed 1 night in Apr 2023
Response from Ambassador Motor Inn on Apr 17, 2023
Thank you for your lovely review. We are so glad that you enjoyed your stay with us and we hope to see you again soon!

8/10 Good

Michael

Stayed 1 night in Mar 2023
Response from Ambassador Motor Inn on Apr 17, 2023
Thank you Michael for your lovely review. We are so glad that you enjoyed your stay with us and we hope to see you again soon!

10/10 Excellent

Mark

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Always stay here in and Toowoomba. Friendly staff nice restaurant bar.
Stayed 2 nights in Mar 2023
Response from Ambassador Motor Inn on May 4, 2023
Thank you Mark for taking the time to review us. We hope to see you again soon when next in Toowoomba. Warm Regards, Management

10/10 Excellent

Noel

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Location for function we were attending
Stayed 1 night in Feb 2023
Response from Ambassador Motor Inn on Mar 6, 2023
Thank you Noel, for your lovely review. We are so glad that you enjoyed your stay with us and we hope to see you again soon! Warm Regards, Management

10/10 Excellent

Marti

Stayed 1 night in Feb 2023
Response from Ambassador Motor Inn on Mar 6, 2023
Thank you Marti for your 10/10 review. We are so pleased that you enjoyed your stay with us. We hope to see you again soon when next in Toowoomba. Warm Regards, Management

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2023
Response from Ambassador Motor Inn on Mar 8, 2023
Thank you Jonathan for your lovely review. We are so glad that you enjoyed your stay with us and we hope to see you again soon! Warm Regards, Management

6/10 Okay

Karen

Stayed 1 night in Dec 2022
Response from Ambassador Team on Nov 9, 2023
Thank you Karen for taking the time to review your stay with us. If there is ever anything we can do to improve or create a more enjoyable stay, please do not hesitate to approach us. Your satisfaction is our priority and we are dedicated in creating an enjoyable stay for all of our guests. Warm Regards, Ambassador Team

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022
Response from Ambassador Motor Inn on Dec 5, 2022
Thank you Karen for your 10 out 10

10/10 Excellent

Andrea

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Had a great time, it I close to everything
Response from Ambassador Motor Inn on Nov 7, 2022
Hi Andrea, It was our absolute pleasure to have you stay with us. Thank you for the wonderful review and we do hope that you pop back to see us again soon :) Warmest Regards,

10/10 Excellent

heather

Stayed 1 night in Oct 2022
Response from Ambassador Motor Inn on Nov 3, 2022
Thank you Heather for your review.

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2022
Response from Ambassador Motor Inn on Oct 24, 2022
Thank you for your review. We hope that you will come back and visit us again soon when next in Toowoomba. Warm Regards, The Ambassador Team

10/10 Excellent

Cheryl

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Seasons Restaurant - excellent food, property convenient for us
Stayed 2 nights in Oct 2022
Response from The Ambassador Team on Oct 10, 2022
Thank you Cheryl for your lovely review. We appreciate your feedback & hope to see you again soon. Warm Regards, Ambassador Team