Dear Rajiv,Thank you for sharing your feedback. We are sorry to hear that your room did not meet your expectations or reflect the standards we aim to uphold. We appreciate you bringing this to our attention, and we are currently reviewing the discrepancy between our promotional images and the actual room you received. Your satisfaction is important to us, and we hope to have the opportunity to provide you with a better experience on your next stay.Kind regards, Guest Services, Toowoomba Central Plaza Apartment Hotel

Dear Melissa,Thank you for choosing Toowoomba Central Plaza Apartment Hotel for your stay. We're pleased that you enjoyed the convenience of our location, with easy access to the shopping centre and a variety of cafes and restaurants.We hope your journey continues safely, and we look forward to welcoming you back in the future.Kind regards,Guest ServicesToowoomba Central Plaza Apartment Hotel

Dear Kurt,Thank you for taking the time to review Toowoomba Central Plaza Apartment Hotel. We're pleased you had a positive experience overall. Kind regards,Guest Services Toowoomba Central Plaza Apartment Hotel

Thanks for the feedback Kristy. With the change of management, we are endeavouring to improve all the time. Unfortunately the elevator breakdown was due to vandalism which has now been repaired. We apologise for any inconvenience and thank you for staying with us.

Thanks Michael for staying with us and for your feedback.

Dear Fiona,Your heart-warming words brighten our day! It's great that our team could support and assist you during your stay, especially after your surgery. Your appreciation for their efforts means a lot to us. Wishing you a smooth and speedy recovery, and we hope to see you again under happier circumstances!Kind regards,Guest Services, Toowoomba Central Plaza Apartment Hotel

Dear Myles,Thank you for choosing to stay with us and for your perfect score! We're delighted that you had a great experience and are considering staying with us again. Your satisfaction is our top priority and we're thrilled that we met your expectations. Safe travels to your next destination and we look forward to welcoming you back!Kind regards,Guest ServicesToowoomba Central Plaza Apartment Hotel

Dear Kerri and Brendon,Thank you for staying with us and for your honest feedback. We're glad you appreciated the central location. We apologise for the room size and the bathroom. Your comments help us improve, and we'll address these areas with out team.Safe travels, and we hope to serve you better in the future.Kind regards,Guest ServicesToowoomba Central Plaza Apartment Hotel

Dear Adam,Thank you for choosing to stay at Toowoomba Central Plaza Apartment Hotel and for taking the time to leave a ratingWe appreciate your feedback and are pleased to see that you enjoyed your stay overall. If there are any specific comments or suggestions you have to help us improve and earn that extra star, please feel free to share.We hope that you had a wonderful holiday season and wish you a fantastic year ahead. Should your travels bring you back to Toowoomba, we'd be delighted to welcome you again.Safe travels to your next destination.Kind Regards,Guest ServicesToowoomba Central Plaza Apartment Hotel

Dear Aaron,Thank you for your feedback and your 4-star rating. We are glad that you had a good stay. We appreciate your support and your loyalty.We hope that you had a wonderful Christmas and we wish you a fabulous New Year ahead. We hope to see you again soon.Kind Regards, Guest Services

Dear Whitney,I notice your review rating of 2 out of 5 suggests you may have had concerns during your stay. We sincerely want to understand and address any issues you encountered. Could you please share more about your experience? Your feedback is invaluable in helping us improve. We hope to have the opportunity to better serve you in the future.Kind regards,Guest Services, Toowoomba Central Plaza Apartment Hotel

Dear JoJo,Thank you for your feedback and your 4-star rating. We are pleased to hear that you found our place comfortable and roomy. We apologise for the shower and the milk issues. We appreciate you letting us know, and we will make sure to improve our cleaning and quality standards.We hope that you had a wonderful Christmas and we wish you a fabulous New Year ahead. We hope to see you again soon.Kind Regards,Guest ServicesToowoomba Central Plaza Apartment Hotel

Dear Murray,Thank you for choosing to stay with us. We appreciate your feedback on Toowoomba Central Plaza Apartment Hotel. Your high rating motivates us. Safe travels, and we look forward to hosting you again in the future.Kind regards,Guest ServicesToowoomba Central Plaza Apartment Hotel

Dear Glen,Thank you for choosing to stay with us and for your excellent rating on Wotif. We're thrilled that you found your stay to be great and we hope to welcome you back in the future.Kind regards,Guest ServicesToowoomba Central Plaza Apartment Hotel

Dear Gurudutt,Thank you for choosing to stay with us and for your positive review. We are happy that you found our location and parking convenient and that you had a smooth check-in and check-out process. It was a pleasure to have you as our guest and we hope to see you again soon.Kind regards,Guest ServicesToowoomba Central Plaza Apartment Hotels

Dear Rob,Thank you for choosing to stay with us and we appreciate your feedback. If there are specific aspects you enjoyed or any suggestions for improvement, feel free to share. Travel safely, and we hope to welcome you back.Kind regards,Guest ServicesToowoomba Central Plaza Apartment Hotel

Dear Lene,Thank you for your review. We are glad that you chose to stay with us and we appreciate your feedback. We are sorry to hear that your stay was not completely satisfactory and we would like to know more about your experience. Please let us know what we can do to improve our service and facilities.We hope to have another opportunity to welcome you back and provide you with a better stay.Kind Regards,Guest ServicesToowoomba Central Plaza Apartment Hotel

Dear Steven,Thank you for choosing to stay with us in Toowoomba. We appreciate your feedback and the rating. If there are specific aspects you'd like to share for improvement, please feel free to let us know. Your input is important to us, and we hope to have the opportunity to enhance your experience in the future.Kind regards,Guest ServicesToowoomba Central Plaza Apartment Hotel

Dear Nis,Thank you for sharing your experience. We appreciate your feedback regarding the TV sound, and we apologise for the inconvenience you faced. We'll look into improving this aspect to ensure a better stay in the future.Kind Regards,Guest ServicesToowoomba Central Plaza Apartment Hotel

Dear Ronald J,Thank you for choosing to stay with us and for your perfect score review. We are thrilled to know that you appreciated our proximity to services and local attractions. Your positive feedback is greatly appreciated and we hope to welcome you back in the future.Kind regards,Guest ServicesToowoomba Central Plaza Apartment Hotel

Dear Philip,Thank you for choosing to stay with us at our Toowoomba hotel. We appreciate your feedback and your visit.We're pleased that you had a comfortable stay and found our location convenient for exploring Toowoomba on your holiday. Your comments are important to us, and we aim to make your next stay even more enjoyable.Travel safely to your next destination, and we look forward to welcoming you back.Kind regards,Guest ServicesToowoomba Central Plaza Apartment Hotel

Dear Alina,Thank you for your kind words and your honest feedback. We are glad that you enjoyed our staff, location, and room. We apologise for the inconvenience caused by the shower door and the kitchenette sink. We appreciate you bringing this to our attention. We will take immediate action to fix these issues and improve our facilities.We hope you had a wonderful time in Toowoomba and we look forward to seeing you again on your next visit.Kind regards,Guest ServicesToowoomba Central Plaza Apartment Hotel

Dear Elaine,Thank you for taking the time to leave a 5-star review for your recent stay at our Toowoomba Hotel. We appreciate your feedback and are delighted that you loved your stay.Thank you for choosing us, and we look forward to welcoming you back on your next visit to Toowoomba.Kind Regards,Guest ServicesCentral Apartment Group

Dear Belinda,Thank you for your feedback regarding your stay. We appreciate your comments about our location and easy access. We regret however, that the apartment did not meet your expectations in terms of cleanliness and upkeep. Your feedback about the need for a fresh coat of paint and new carpets has been noted. We are committed to improving our facilities and services based on guest feedback.We hope that despite these issues, you will consider staying with us again in the future.Kind regards,Guest ServicesToowoomba Central Plaza Apartment Hotel

Dear Daryl,It is very unfortunate that you encountered an unclean room during your stay. Please accept our sincere apologies for any inconvenience and discomfort this may have caused you. Our goal is to provide our guests with clean and comfortable rooms, but we acknowledge that sometimes we may fail to meet our expectations. Your feedback is valuable to us, as it helps us identify the areas that need improvement. We have notified our staff about this issue and they will take care of it as soon as possible. We hope that you had a pleasant stay at Toowoomba despite this shortcoming and we hope that you will give us another chance to serve you better in the future.Kind regards,Guest ServicesToowoomba Central Plaza Apartment Hotel

Dear Malcolm,Thank you for choosing to stay with us on your trip to Toowoomba and for taking the time to leave a review. We appreciate your feedback.We look forward to welcoming you back for an even better experience in the future.Kind Regards,Guest ServicesToowoomba Central Plaza Apartment Hotel

Dear Kathy,Thank you for your feedback. We are happy that you chose our hotel for your stay in Toowoomba. We value your kind words about our friendly staff and our restaurant downstairs.We apologise for the issues you faced with the towels, shower, and pillows in your room. We are constantly working to improve our facilities and services, and we appreciate your suggestions. We hope to see you again soon and offer you a more satisfying experience. Please travel safely to your next destination.Kind regards,Guest ServicesToowoomba Central Plaza Apartment Hotel

Dear Grant,Thank you for your great review. We are pleased that you found our room clean and tidy and liked our location. We hope you enjoyed your time in Toowoomba and we would love to see you again soon.Kind regards,Guest ServicesToowoomba Central Plaza Apartment Hotel

Dear Margaret, Thank you for your excellent review and rating. We are delighted to hear that you enjoyed your stay at our hotel and appreciated our free parking and great location. We are grateful for your kind words and compliments and look forward to seeing you again soon for another fabulous stay. Kind regards, Guest Services, Toowoomba Central Plaza Apartment Hotel

Louise, we appreciate your review. This helps us to improve our services. We are currently looking and some upgrades. I understand I delivered two extra pillows to your room. They are usually in the wardrobe but housekeeping had taken them for cleaning and had not replaced, apologies

Thanks Russell. We are fortunate to be located on the main street of Toowoomba

Dear Ravindra,Thank you for taking the time to leave a review of your stay. We are delighted that you rated your experience 5 out of 5. We appreciate you stayig with us and hope to have the pleasure of welcoming you back soon.Kind regards,Guest Services,Toowoomba Central Plaza Apartment Hotel

Thank you for your kind reviewHope to see you again soon

Peter, thanks for taking the time to review your stay. We have spoken with housekeeping to ensure all fridges as defrosted regularly.

Hi James,Thank you for sharing your feedback on your recent stay with us in Toowoomba. We're glad that you found our staff friendly, however, apologise for any inconvenience caused by the condition of your room. We understand that it didn't meet your expectations in terms of furnishings and cleanliness.We value your comments and will work towards enhancing the experience for our guests.We appreciate your patronage and hope to have the opportunity to provide you with an improved experience in the future.Best regards,Guest servicesToowoomba Central Plaza Apartment Hotel

Dear DennnisThank you for staying with us and for leaving a great rating.We do look forward to your return visit and wish you a wonderful and safe trip home or to your next destination.Kind RegardsGuest ServicesToowoomba Central Plaza Apartment Hotel

Hi JyeThank you for sharing your rating of 5/5!We're glad to hear that you had a positive experience and enjoyed your stay.We look forward to welcoming you back soon for another wonderful stay.Kind Regards, Guest ServicesToowoomba Central Plaza Apartment Hotel

Hi NicoleWe want to express our heartfelt thanks for your positive review of your recent stay at our Hotel. It means the world to us to know that you had a great experience.Kind regardsGuest ServicesToowoomba Central Plaza Apartment Hotel

Dear Karen,Thank you for taking the time to share your experience with us. We would appreciate it if you could provide us with more details about the issues you encountered, so we can take appropriate action to improve our services.Thank you again for your feedback and we hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable stay.Kind regards,Guest ServicesToowoomba Central Plaza Apartment Hotel

Dear John,Thank you for taking the time to review your recent stay at our hotel. We are glad to hear that you enjoyed your stay and we appreciate your feedback.We hope to welcome you back again soon.Kind regards,Guest ServicesToowoomba Central Plaza Apartment Hotel

HIi NeilThank you for your stay and feedback Sorry about the Ice tray and we are working on getting the restaurant open soonWe hope to welcome you back againKind Regards, Guest ServicesCentral Apartment Group

HI JasonThanks for your review. We apologise for the inconvenience you experienced with the doona cover during your stay. Cleanliness is a top priority for us and our team will take steps to ensure all covers are in tip-top condition.We hope that you will consider staying with us again and giving us another opportunity to provide you with a more enjoyable experience.Kind Regards,Guest ServicesCentral Apartment Group.

Hi PaulThank you for your excellent review. We are delighted to see that everything was greatWe look forward to your return visitKind Regards Customer ServiceCentral Apartment Group

Hi JanisThank you for your great review. We are delighted to see that everything was well received and we welcome you back someday soonKind RegardsGuest ServicesCentral Apartment Group

Hi Greg,We are so glad you enjoyed your stay.Hope to see you back again soon.

Hi Rob,We apologise that the room didn't meet your expectations. We value your feedback and will pass this on to our team. We hope to see you again soon.Kind Regards,Central Apartment Group.

Hi John we are pleased you got an upgrade and apologise for the Air ConWe hope that your stay was generally enjoyable and we do hope to see you again someday soonKind Regards Customer ServiceCentral Apartment Group

Hi DarylThank you for your feedback and for staying with usWe do value comments from our guests and areas where we can improveThanks again for letting us know and we wish you and your family a wonderful 2023Kind Regards Customer ServiceCentral Apartment Group

Hi KarenThank you for your positive review! We are glad to hear that you enjoyed the central location of our property in Toowoomba.We hope to have the opportunity to welcome you back in the future and wish you a wonderful 2023.Kind regardsGuests ServicesCentral Apartment Group