"Exceptional Room Amenities!!"
Similar to other reviewers, check in was at 2 p.m., we were there at 2, rang the bell with no one to be found.
Luckily, a fellow German guest was waiting also, and he called the owner, and found out that he was only a minute away. Our phones did not work in Germany, so we were grateful for this. The owner came 20 minutes after 2 p.m.
And yes, no apology was mentioned.
I asked him (in German) everything we needed to know about how to get to the airport, what was in the area, and he had helpful answers to all my questions.
This hotel does not have an airport transfer, we were given a local taxi service to call.
However, this hotel is literally 10 minutes with the S-Bahn from the Frankfurt Flughafen. Take the 8 or 9 train, 2 stops. This hotel is located is Raunsheim, so from the airport, in the direction of Wiesbaden take the 8 or 9, two stops and get off in Raunsheim. Follow Bahnhofstrasse down a 1/4 mile and turn right onto Mathildenstrasse. There you will find the hotel.
This hotel is amazing, it has an incredible garden in the back for reading and relaxing, a cappucino machine (1 euro), the rooms are exceptional!! Fridge, water kettle, tea, coffee, a couple of bottles of water in fridge (free), travel toothbrush and paste, shampoo, a very nice bathroom and bed, and a tv with local channels.
The owner does not stay in the hotel, he comes opens up, checks you in, and then takes off, that is the only negative. So, you need a working cell.
Katrina from Santa Cruz