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Reviews of Mercure Daventry Court Hotel

4 out of 5
Mercure Daventry Court Hotel
Sedgemoor Way, Daventry, England

Reviews

7.8

Good

Rating 10 - Excellent. 144 out of 510 reviews" "
Rating 8 - Good. 214 out of 510 reviews" "
Rating 6 - Okay. 97 out of 510 reviews" "
Rating 4 - Poor. 40 out of 510 reviews" "
Rating 2 - Terrible. 15 out of 510 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Graham

Liked: Cleanliness, staff & service
Very quiet at my time of staying
Stayed 1 night in Feb 2024
Response from Hotel team on Feb 13, 2024
Thank you for the rating and positive feedback

10/10 Excellent

valerie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was at a private function whoch ran like clockwork. The service and food were excellent
Stayed 1 night in Jan 2024
Response from Hotel team on Jan 31, 2024
Thank you for your rating and feedback, much appreciated.

4/10 Poor

Doxie

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The staffs seemed to be up all night disturbing one's sleep.my room had no heating,eventually got a portable heater which was extremely noisy with little heat output. My meal was horrendous the chips were as if made from cardboard, l am the lease fussy person so for me to write such a report you can only imagine what my stay was like
Stayed 1 night in Jan 2024
Response from Hotel team on Jan 19, 2024
Thank you for the rating and constructive feedback, our sincere apologies for the lapse in service

10/10 Excellent

Dan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good
All good with stay and conference next day
Stayed 1 night in Jan 2024
Response from Hotel team on Jan 19, 2024
Thank you for the rating and feedback, much appreciated

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall very nice. The £10 early check-in charge felt a bit unnecessary.
Stayed 1 night in Dec 2023
Response from Hotel team on Jan 19, 2024
Thank you for the rating and constructive feedback

8/10 Good

Lorraine

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Hotel team on Dec 11, 2023
Thank you for the rating

4/10 Poor

Mark

Business traveler
Disliked: Staff & service, amenities, property conditions & facilities
The hotel was hugely dated. Receptionist didn't know what he was doing. Virtually all food on the menu was not available, even though there was only two people in the bar area. Better off at a Travelodge for a quarter the price!!
Stayed 1 night in Nov 2023
Response from Hotel team on Dec 11, 2023
Thank you for the constructive feedback

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay.
Lovely hotel, great facilities. The swimming pool was lovely & warm. Dog friendly too which was a real bonus.
Stayed 1 night in Nov 2023
Response from Hotel team on Nov 21, 2023
Thank you for the positive rating and feedback, much appreicated

8/10 Good

Barry

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2023
Response from Hotel team on Nov 21, 2023
Thank you for the positive rating

10/10 Excellent

Ian

Stayed 1 night in Oct 2023
Response from Hotel team on Nov 21, 2023
Thank you for the positive rating

8/10 Good

Mike

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location for my needs. Reasonable food quality.
Stayed 3 nights in Oct 2023
Response from Hotel team on Oct 20, 2023
Thank you for the rating and comments and appreciate your feedback

8/10 Good

Leigh

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay
Check in was slow. Kim is the restaurant was absolutely fantastic, went above and beyond to make sure we had everything we needed. Hotel is nice, we had very comfortable beds, very quite overnight. Bar food was good, fair amount of choice to choose from. Sadly pool restrictions for children meant we couldn’t use it as we arrived at 1900. Parking very good.
Stayed 1 night in Sep 2023
Response from Hotel team on Sep 28, 2023
Thank you for your rating and feedback, especially regarding Kim, much appreciated

10/10 Excellent

Leon

Liked: Cleanliness, property conditions & facilities, room comfort
Very comfy hotel on the outskirts of Daventry
I stayed here after Day 2 of a charity walk along the length of the Grand Union Canal. The very comfy room, bath and room service were exactly what I needed! The nice breakfast buffet and proximity to the path over Braunston tunnel got my morning off to a great start the following day. Thank you to all of the friendly staff, too.
Stayed 1 night in Sep 2023
Response from Hotel team on Sep 28, 2023
Thank you for your rating and feedback, much appreciated

6/10 Okay

Alison

Liked: Cleanliness, amenities
Disliked: Staff & service
No milk in the room, had to go to dining area, tv wouldn't respond to remote, had to be turned off at wall, bath's need to be removed for walk in showers as getting in bath is difficult for the older person, staff not really interested in complaints
Stayed 2 nights in Sep 2023
Response from Hotel team on Nov 21, 2023
Thank you for the rating and constructive feedback, apologies we didn't better serve you this time around

10/10 Excellent

oliver

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything lovely - good value for money
Stayed 1 night in Sep 2023
Response from Hotel team on Sep 28, 2023
Thank you for your rating and feedback, much appreciated

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good . Handy if large groups wanted to stay
Good hotel , easy to book and enabled a group of us to stay for school reunion . Staff excellent especially the night reception chap on Friday who helped organise taxis for us . Very spread out so can be quite far to walk to get to room . Rooms fairly basic and could do with upgrade. I like a firm mattress but mine was rock hard . Bath could be a bit steep if not fit to climb in and out . Could do with some hooks to hang towels though. Would be handy to have a fridge and some glasses for water apart from the ones in the bathroom .
Stayed 1 night in Sep 2023
Response from Hotel team on Sep 28, 2023
Thank you for your rating and feedback, much appreciated

8/10 Good

Neil

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Hotel team on Sep 28, 2023
Thank you for your rating, much appreciated

8/10 Good

Collin, Andover

Liked: Cleanliness, amenities, property conditions & facilities
Lovely clean hotel.
Stayed 1 night in Sep 2023
Response from Hotel team on Sep 28, 2023
Thank you for your rating and feedback, much appreciated

8/10 Good

Martin

Stayed 1 night in Sep 2023
Response from Hotel team on Sep 28, 2023
Thank you for your rating, much appreciated

10/10 Excellent

Jacky

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Another great stay at Mercure Daventry
We've stayed here before, always well looked after, and staff are very helpful and polite. Rooms are clean and airy, bathroom and shower excellent.
Stayed 3 nights in Aug 2023
Response from Hotel team on Sep 28, 2023
Thank you for your positive rating and feedback, much appreciated

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from Hotel team on Sep 28, 2023
Thank you for your rating, much appreciated

8/10 Good

Casey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at this property for a wedding at a venue nearby. It was quiet and clean. Staff were friendly and helpful. Breakfast was included in our room rate and had a wide selection.
Stayed 1 night in Aug 2023
Response from Hotel team on Sep 28, 2023
Thank you for your rating and feedback, much appreciated

10/10 Excellent

Alison

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our third overnight stay at the Mercure Hotel, Daventry. Staff courteous and helpful Excellent breakfast. Being strictly honest, we thought our double room was perhaps a little overpriced even for a Friday evening. The accommodation was very comfortable!
Stayed 1 night in Aug 2023
Response from Hotel team on Sep 28, 2023
Thank you for your positive rating and feedback, much appreciated

10/10 Excellent

Michael

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2023
Response from Hotel team on Sep 28, 2023
Thank you for your positive rating, much appreciated

4/10 Poor

Charlotte

Disliked: Cleanliness, staff & service
Stayed 1 night in Jul 2023
Response from Hotel team on Sep 28, 2023
Thank you for your rating, much appreciated

6/10 Okay

Susan

Traveled with family
Liked: Cleanliness
Not such a good stay.
It was ok. I had booked two rooms one for me and one for my son in law. On checking in both were charged to me but my son in law explained that he needed to pay for his own room and so he was charged as well. I am waiting to see if a credit comes through on my account in the next couple of days. When checking out I asked if my invoice could be emailed to me. The receptionist asked me to write my email address down and told me she had emailed it but she hadn't as I have not received it. Reception staff seemed at a loss to know what to do at times. Regarding the room, it was adequate but not great. The kettle coffee tea etc is in a cupboard which I found. My two other relatives also staying in the hotel didn't think there were any tea making facilities until I told them to look in the cupboard. There was no information in the room about where to find the coffee making facilities, checking out times, breakfast times and whether other meals were available etc. At Check in I asked if I could pay for breakfast as I was expecting two people from outside to join us and wanted to pay for all of us. I was told I should pay in the morning. I did pay in the morning and was horrified to find out that breakfast is £16.50 per head. Of course you could eat as much as you wanted to. All very well but although the breakfast service was very busy (a wedding party for the day before), the food was very slow to be re filled. Most of the time two or three items were missing from the buffet.
Stayed 1 night in Jul 2023
Response from Hotel team on Sep 28, 2023
Thank you for your rating and constructive feedback, we are very sorry that you had some issues during your stay and our sincere apologies we didn't meet your expectations this time around and hope we get another opportunity to serve you better in the neat future

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was lovely, clean and tidy with great staff ready to help if needed. My room was comfortable but on closer inspection it needs an extra drawer and a decoration touch up.
Stayed 3 nights in Jul 2023
Response from Hotel team on Oct 9, 2023
Thank you for your positive rating and feedback, much appreciated

10/10 Excellent

Vicki

Stayed 1 night in Jul 2023

2/10 Terrible

david

Stayed 1 night in Jul 2023

10/10 Excellent

David Ian

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Just what we needed.
Stayed 2 nights in Jun 2023
Response from Hotel team on Oct 9, 2023
Thank you for your positive rating and feedback, much appreciated

8/10 Good

Macaully

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Lovely hotel but issues with food
The hotel staff were friendly, however i purchased room service and the kitchen did not give me all the elements of the dish, and i was not given any condiments and the salt pot was empty. I called the bar and the kitchen prepared the missing but by the time that arrived with the condiments my food was cold. Also at breakfast there was no fired or pouched eggs
Stayed 1 night in Jun 2023

10/10 Excellent

Graham

Stayed 1 night in May 2023

4/10 Poor

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sleep in your car.
Very dated and run down hotel. In urgent need of a revamp! No air conditioning, very basic rooms, the food is awful, and they still demand stupid money to stay here!
Stayed 1 night in May 2023

8/10 Good

Shelley

Stayed 2 nights in May 2023

10/10 Excellent

Marcus

Stayed 2 nights in May 2023

6/10 Okay

Paul

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Starting to be a little tired.
Stayed 1 night in May 2023

8/10 Good

Natalie

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 2 nights in Apr 2023

8/10 Good

Kevin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Two night stay.
A nice hotel, good service and friendly and helpful staff. The room this time was a little tired compared to my previous stay but still clean and well stocked.
Stayed 2 nights in Apr 2023

8/10 Good

Claire

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023

8/10 Good

Chris

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2023

6/10 Okay

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
Needs a lick of paint
I stay at this hotel regularly for work. The service is always good but I think the hotel needs a good refresh. Feels very tired with peeling paintwork, and old furnishings/decor
Stayed 1 night in Mar 2023

4/10 Poor

Andrew

Traveled with family
We were very disappointed. Told we could take the kids swimming on arrival and then got into pool only to be kicked out as it was 'adults only'. The hotel does not have 3 bars - it has 1 (it is a nice bar though). Maybe some others for functions etc but don't be misled. Went to the main restaurant and it was terrible service - only 4 tables seated and we still waited a silly time for food. Which was then very average. Paid £140 for family of 4 and it was nowhere up to scratch or as described on menu. We would say that all the staff were very nice and the room itself was fine (not better than fine but no complaints). Just expected better - and I would say the hotel could be a really nice stay if they sorted out some problems.
Stayed 1 night in Feb 2023

8/10 Good

Julie

Traveled with partner
Liked: Cleanliness, staff & service
Great value for a 1 night stay.
Stayed 1 night in Feb 2023
Response from Hotel team on Oct 9, 2023
Thank you for your positive rating and feedback, much appreciated

6/10 Okay

Amanda

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
We booked for 24th December and departing on 27th December as visiting family for Christmas. I phoned to book a table for 10 on Christmas Eve as our family were going to join us for dinner. At the time of booking I was told that the Restaurant was closed as you would be setting up for Christmas Day but there would be another area allocated for dining on Christmas Eve which was not a problem for us......... oh but it was... When we arrived to check in I spoke to the Receptionist to confirm our dinner booking to be told that this wasn't possible and she was very unhelpful and jut kept saying there was no booking but then it came out that a booking had been taking for a group booking and the room that was going to be a temporary restaurant was taken for them and the blame was put on the function team. We didn't care whose fault it was we just wanted a table for dinner for us and our family. I went and spoke to one of the FOH staff and she was as helpful as she could be at a very busy time of year and she did manage to sort a table out for us but due to the kitchen being busy instead of being able to order at 7.30pm as booked we could not order until 8.30pm. Not a problem for most but when you are diabetic this is a problem.

8/10 Good

Jonathan

Stayed 1 night in Feb 2023

10/10 Excellent

Jo

Stayed 1 night in Jan 2023

8/10 Good

Nathan

Business traveler
Liked: Cleanliness, staff & service, room comfort
Ok for a night stay.
Stay was ok. Restraunt was close. Limited meal at bar. Room could do with overhaul. The batheroom door was damaged. Bath had black mold residue on sealent.
Stayed 1 night in Jan 2023

8/10 Good

Mrs KB

Traveled with family
Liked: Cleanliness, staff & service
The Staff were very friendly and helpful especial Sara on reception
Stayed 1 night in Dec 2022

6/10 Okay

Mark

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
'Tired' Hotel
The hotel felt 'tired'. Lots of little things needed fixing: - bedside light - light in bathroom - shampoo in leisure centre - wall in bedroom was badly repaired Computer system also failed and the hotel had no contingency. We had to wait over 30 mins to check-in.
Stayed 1 night in Dec 2022