Hi Henry,Thank you for the positive review! We are delighted to hear that you had such a great experience

Hi James,Thank you for taking the time to leave us a review! We are so glad to hear that you enjoyed your experience with us

Thank you Margaret for your lovely review. Glad to hear you enjoyed your stay with us.

Hello Keiko, I was made aware of the situation and apologize for the inconvenience you were placed in upon arrival. It did not show our true customer service. We hope that we can welcome you again some day in our true Westmark fashion.

Hi Paul, Thank you for your review. Glad to hear you enjoyed your stay.

Hi Teresa,Thank you for taking the time to leave a review. It is great to hear your positive feedback.

Thank you Darcy for the review. We are so happy to hear that you enjoyed your stay with us.

Thank you for the review Danielle, we are glad to hear you enjoyed your time in Dawson.

Hi William,I’m sorry to hear about your experience. I appreciate you leaving your feedback and am sorry to learn that our customer service has fallen short of the level you deserve. After discussing the situation with my team there seems to have been a break of communication and I sincerely apologize for this. I will work with the Desk and Housekeeping team to improve handling extended stay requests. You should have been given a bottle opener and wine glasses to use since due to staffing we are not able to offer room service at our location. I do hope you will give us another chance in the future and if you are able to reach out to me directly I would like to have an opportunity to make things right. Thank you again for taking the time to share your feedback with me – we take all reviews seriously and will use them in our continuous improvement efforts!

Thank you Xiu Yun for the feed back. Happy to hear you enjoyed your time with us. We can't wait to welcome you again.

Hello Matthew, Thank you for taking the time to leave a review. We appreciate your feedback

Hi Neil, Thank you for taking the time to leave a review. We appreciate your feedback

Thank you for your kind comments Denice. I will be sure to pass them on to the staff.

Thank you Samantha. We are glad to hear you enjoyed your stay.

Hello Davis, we appreciate getting feedback from our guests. We are in the process of improving our wifi for our guests. Our apologize for the negative impact this had on your stay.

Hi Michael, We are beyond thankful for your review. Thank you for sharing your rating with us.

Hi Alfred, Thank you for taking the time to leave a review. We appreciate your feedback.

Hi Gerri,We’re so grateful for your review. We strive to offer the best experience possible, and your review tells us that have met your expectations.

Thank you Darian for your review. We're glad you enjoyed your stay.

Hi Alexis,We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.

Hi Morgan,We’d like to learn more about how we could have made your stay better to meet your expectations. Please feel free to contact me at the hotel so that I can hear about your experience and take the proper next steps.

Hi Joel, I would like to thank you for staying with us. Your feedback is appreciated. Please come visit us again soon!

Thanks so much for taking the time to leave us a 10/10 rating – it’s much appreciated.

Hi Jin, Thanks so much for sharing your experience with us.

Hello Glenn, Thank you for taking the time to leave a review. We appreciate your feedback

Hi Susan, Thank you so much for your positive rating for your recent visit.

Hello Xiaoyan, Thank you for taking the time to leave a review. We appreciate your feedback

Hi Thomas, Thank you for taking a moment to share your experience and we are glad you enjoyed your stay.

Hi Elliott, Thanks so much for your review , we love getting feedback about our service and hotel.

Hi Jiri,Thank you kindly for your review, we appreciate getting feedback from our guests. We are in the process of improving our wifi for our guests.

Thank you for your review, we are glad to hear you enjoyed your time in Dawson. We hope to welcome you back again some day!

Hi Maegan, Thanks for the 5/5 review. Your review is a great way to let us know we’re on track for making our customers smile! We appreciate you taking the time to give your feedback and look forward to serving you again in the future.

Hi Michael, Thanks for the 10/10 review. You made our day!

Hi Brandon, Thank you for taking the time to share your experience. We're sorry to hear that your recent visit wasn't up to your expectations for a 10/10 review. We take all feedback seriously, and we appreciate your honest feedback.We apologize for any inconvenience or frustration you may have experienced. We would like to address your specific concerns and make things right. Please feel free to contact us directly.

Hi Theresa,We are grateful that you took the time out to leave us a review and we are happy to hear that you enjoyed all that we have to offer here. I will be sure to share your feedback with the team.

Thank you for taking the time to leave us a review Bruce. It is appreciated.

Hi Rene,First, I want to thank you for your feedback. While I wish, you had a better experience, it is feedback like this that we learn from and use to improve. If you are able to provide more detail we will be able to address to correct where we fell short.

Hi Jim, thank you for your feedback. If there is anything we can do better please let us know.

Hi Diane, Thank you for taking the time to leave a review. We appreciate your feedback.

Hi Matthew, We appreciate you taking the time to give us some feedback. Happy to hear you enjoyed your stay. We are currently working on a project to provide wifi through out the entire property. Hope you visit us again in the future.

Hi Jeffery, Thank you for taking the time to share your positive feedback with us. We are delighted to hear that we delivered a pleasant experience.

Hi Tim, We are glad to see that you enjoyed your stay with us. We have a project in the works to improve our wifi service to our guests. Please visit us again in the future and we hope your travels in the Yukon have been enjoyable.

Hi Pam,Thank you for taking the time to give us your feedback. I will be sure to have maintenance follow up and repair the cracks and appreciate you bringing it to our attention. Repairs are always on going with buildings constantly shifting each season due to permafrost.

Hi Peter, Thank you for your review. We appreciate hearing how we are doing.

Thanks Linda, We’re thrilled that you were satisfied with our services. Your feedback is appreciated.

Hi Zak, Thank you so much for the feedback! We appreciate you choosing to stay with us and hope to see you again soon!

Hi William, Thank you so much for taking the time to leave us a rating - it's much appreciated!

Dear Guest, Thank you for your feedback. We do our very best in placing guests near to each other when we receive multiple bookings under the same name. If the reservations were under different names and no request to be next to each other we would not have been able to know if you wanted to be near each other. The City of Dawson has been upgrading the cable to offer better service and it has affected the community. I apologize that we were not able to meet your needs during your stay.