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Reviews of Comfort Suites

2.5 out of 5
Comfort Suites
121 Raydo Cir, Springfield, OH

Reviews

8.2

Very Good

Rating 10 - Excellent. 429 out of 1001 reviews" "
Rating 8 - Good. 336 out of 1001 reviews" "
Rating 6 - Okay. 117 out of 1001 reviews" "
Rating 4 - Poor. 69 out of 1001 reviews" "
Rating 2 - Terrible. 50 out of 1001 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Brittaney

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to highway, very clean.
Stayed 1 night in Jan 2024

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

8/10 Good

Alysia

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Kendall

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good.
Stayed 1 night in Mar 2024

8/10 Good

Jeremy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bathroom hot water was difficult. Did not last long… and cud use more parking… or area for those with trailers, or equipment. To park & not use regular parking spots
Stayed 2 nights in Mar 2024

8/10 Good

Jeff

Stayed 1 night in Mar 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service
My check-in was fast and easy. My room was clean and had a kitchenette. The bed was comfortable. My room faced the highway so there was minor traffic noise, but turning on the fan on the heating/cooling unit blocked it. On my last evening there was no hot water and sit in the water line told me s repair had been made. I had great hot water in the morning. I enjoyed the complimentary breakfast and coffee each morning. Checkout was a breeze.
Stayed 5 nights in Mar 2024

8/10 Good

Perry

N/A
Stayed 1 night in Mar 2024

4/10 Poor

Kayla

Disliked: Property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Mar 2024

10/10 Excellent

Brice

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Average hotel which is good. Minor issues like the tub plug is broken, extra broken microwave??, etc. overall clean and satisfied with this unexpected stay.
Stayed 1 night in Feb 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, quiet and comfortable!
Stayed 1 night in Feb 2024

8/10 Good

Tammie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walls are super thin!! Lots of kids next to us that stayed up til 1 am. Breakfast was hot and very tasty!! Staff was friendly and courteous. Heat/air unit was a little tricky but it worked.
Stayed 2 nights in Feb 2024

10/10 Excellent

Connie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was very clean, the windows could use a little cleaning. And a little cosmetic repair here and there is needed. But over all very satisfied with our stay.
Stayed 1 night in Jan 2024

8/10 Good

Heather, Akron

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I bought this hotel. Do the location and it is actually fifteen minutes further from my location than it stated when booked. Otherwise nice hotel.
Stayed 1 night in Jan 2024

8/10 Good

Tina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Satisfactory
Easy check in/check out process. Rooms were clean. Nothing too special. Breakfast was decent. Would stay here again!
Stayed 2 nights in Jan 2024

10/10 Excellent

Kelly

Stayed 1 night in Jan 2024

10/10 Excellent

karen

Stayed 5 nights in Dec 2023

8/10 Good

damien

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved staying here! Super convenient location, nice facilities. Staff was super friendly. Suprisingly wonderful continental breakfast every morning! I'm rating 4 stars becuase the indoor pool was not heated and there was no table in the suite I had booked. Other than that it was simply fantastic.
Stayed 4 nights in Dec 2023

8/10 Good

Roy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

PRISCILLA, Alexandria

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The front desk staff was helpful and responsive to our requests.
Stayed 1 night in Dec 2023

2/10 Terrible

Dianna

Stayed 1 night in Dec 2023

6/10 Okay

Michelle

Stayed 2 nights in Dec 2023

8/10 Good

Christina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed was comfortable, large spacious room. The only negative was the ac/heating unit wasn’t great and the sinks drained slow.
Stayed 1 night in Dec 2023

8/10 Good

Maureen

Stayed 1 night in Nov 2023

8/10 Good

Dawn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Nov 2023

10/10 Excellent

Linda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Newer hotel Coffee always on
Stayed 1 night in Nov 2023

10/10 Excellent

Asa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exclusive
Stayed 2 nights in Nov 2023

10/10 Excellent

Joseph

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Realy good for price, very clean.
Stayed 2 nights in Nov 2023

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice size room
Stayed 1 night in Nov 2023

10/10 Excellent

Irene

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Breakfast was very good. We always stay here when visiting Ohio
Stayed 3 nights in Nov 2023

10/10 Excellent

Reed, Blue Springs

Stayed 1 night in Nov 2023

6/10 Okay

Corey

Stayed 1 night in Nov 2023

6/10 Okay

Timothy

Business traveler
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Adequate, need better quality control for fixtures
I understand the property was recently renovated. The lobby and guest area on the main level were nice and the staff was very accommodating. Though I didn't see any signs of it, perhaps some of the improvements were still being made. In any case, after investing in a full makeover of the lobby and common areas, it seemed strange that they hadn't painted the frame around the elevator for quite some time, and the inside wall panels were chipped and worn. Not a big deal, but stood out, since the rest of the space seemed new. First room was disappointing...very cheap/maybe broken desk chair, shower rod wasn't installed properly & kept bathroom door from opening completely, leaking fridge & one of the lights to the side of the bed didn't light. Assumed it needed a bulb replaced. In any case, they offered to move me to a different room without any hassle. When getting to the second room, just down the hall, the chair was different and much better quality, the fridge wasn't leaking, and once I discovered one of the side lights for the bed had been unplugged, both lights worked. Unfortunately, the incorrect installation of the shower rod in the bathroom seems to be an error repeated by the renovation crew, as it also sagged in the middle, due to the brackets being hung incorrectly, which didn't allow the door to open all the way.
Stayed 1 night in Nov 2023

10/10 Excellent

Ketelie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

harold

The property was very clean and very nice
Stayed 1 night in Nov 2023

8/10 Good

Margaret

Stayed 1 night in Nov 2023

10/10 Excellent

hemant, springfield

Liked: Cleanliness, staff & service, property conditions & facilities
Staff friendly, close to the highway Next to the restaurant.
Stayed 1 night in Oct 2023

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Patron beware
Before I made my arrival I contacted the hotel directly to check on my reservation and to ask if their rooms come with a jacuzzi. I was told yes spoke with the front desk clerk he stated his name was G. I was told due to me booking through a third party he wasn’t able to make any changes against company policy. I was told he could notate my account to do an upgrade room and I would just have to pay $60 but I had to pay in cash and it needed to be given to him directly which I did say okay but at the same time I didn’t think that was company policy that made me feel uncomfortable. He called me on my arrival date to ask me about what time would I be arriving I told him it would be late bcuz I had a 9 hour drive it would be late that night he said okay he would be leaving at 3:00pm but I could just stop by the front desk the next morning to give him the $60 in cash. I checked in about 10:10pm it was another guy slim build there with white hair & white facial hair not a strong accent like the guy that I spoke with or called me. He didn’t even know what type room I had booked he said it was blocked and he couldn’t tell me if I had the upgrade or not I paid by card got my keys and went to my room 225 the room, I expected for a suite it was small, the kitchen faucet was rusted out it looked like a build up of mold so I chose not to touch the faucet. The restroom door had a hole in the door the toilet wasn’t cleaned it had urine around the base part and hair in the floor and tub.
Stayed 3 nights in Oct 2023

10/10 Excellent

Donald, Clinton

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 1 night in Oct 2023

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
We’ve stayed here several times. It’s convenient to Cedarville University, and is one of the cheaper options.
Stayed 1 night in Oct 2023

6/10 Okay

James

Liked: Cleanliness, staff & service
Pool was freezing, if it was heated, it was turned waaaaay down.
Stayed 2 nights in Oct 2023

8/10 Good

Elizabeth

Liked: Property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
It was an enjoyable stay.
Stayed 1 night in Oct 2023

4/10 Poor

Carol

Liked: Room comfort
Mini fridge was not working when we checked in and were told it had to go through a defrost cycle first before it would be cooling and would take 2-3 hours. Small kitchenette area was not very useful, empty cabinets and no dish washing products. Obviously, an older hotel- bathroom was not upgraded, very low toilet (height) that ran a lot after flushing, shower curtain rod was bent so curtain would not stay shut, no ventilation in the bathroom (no fan). Bed was comfortable and AC/heater system was relatively quiet.
Stayed 1 night in Oct 2023

6/10 Okay

edward w.

Disliked: Property conditions & facilities
I think the interior is in need of a remodel --Old tub and fixture and toilet . I would rate the room clean but well used.
Stayed 1 night in Oct 2023