Ratings based on 168 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
96% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 26, 2015
Very nice hotel. Bed was comfortable and enjoyed having a suite with a TV in both rooms. Loved having coffee and cookies available at all times. Also enjoyed being able to sit out on the porch. Just like being at home.
3 out of 5
Recommended
for Families
by A verified traveler

Decent hotel

Posted Apr 11, 2015
Pros: Nice location
Cons: Maintaince to the building
For the money the hotel was just ok! The chair in our room looked like it got chewed by a dog. The beds were kind of lumpy.
3 out of 5
by A verified traveler

Customer service

Posted Apr 10, 2015
Everything was fine until I checked out the following morning. The lady I dealt with was very rude and cocky. I was shocked to be talked to like that. I will never stay at a Country Inn and Suites again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 10, 2015
Location was great and easy to find. Breakfast was very good. Staff great. Room was good. Air/heater was a little noisy. Otherwise good stay
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Morton IL

Great staff! Nice hotel!

Posted Apr 2, 2015
No complaints! Nice place! Very clean hotel. Staff was very nice! Always enjoy staying at Country Inn!
Comment from Hotel Management
Apr 11, 2015 by Stephanie, Hotel Management
We are delighted to hear that you enjoyed your stay at the Springfield, OH Country Inn & Suites. Our staff takes pride in our clean hotel and delivering friendly service. We hope to see you again when your travels bring you back to the area.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 21, 2015
Hotel room was quiet and clean. Free breakfast was ok. Basically biscuits and gravy with some fruit and yogurt. I would have been nice to have some eggs and bacon or sausage links.
Comment from Hotel Management
Mar 12, 2015 by S. Hackathorne, Hotel Management
Thank you for taking the time to share with us your most recent stay at the Springfield, OH Country Inn & Suites. We are happy that you enjoyed your quiet and clean room. I apologize that on the day you stayed with us that we did not serve eggs and a meat. Our breakfast menu is a rotating menu of hot items. Each day is something different. We appreciate you and your business and hope to see you again when your travels bring you back to the area.
3 out of 5
Recommended
for Business Travelers
by A verified traveler

Business

Posted Jan 26, 2015 on Hotels.com
I've stayed here before. It's not best hotel but it's very nice for the price
Comment from Hotel Management
Apr 4, 2015 by Stephanie, Hotel Management
Thank you for taking the time to share with us your most recent stay at the Springfield, OH Country Inn & Suites. We appreciate your business and appreciate you. Our prices are compititive and glad that they fit into your budget. Again, we thank you for your comments and hope to see you again when you come back to the Springfield, OH area.
4 out of 5
Recommended
for Business Travelers
by Robertfrom Indianapolis

Return trip

Posted Jan 14, 2015 on Hotels.com
Second time staying here and no complaints. Staff is very helpful and more friendly than typical hotel employees.
Comment from Hotel Management
Apr 4, 2015 by Stephanie, Hotel Management
I just wanted to take a moment and thank you for sharing your most recent experiance at the Country Inn & Suites Springfield, OH. We appreicate your business and value you as a return guest. I am delighted that my staff was very helpful and friendly. We strive to deliver the best customer service possible. Again, we thank you and hope to see you when your travels bring you back to the Springfield, OH area.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Ohio

Good stay in Springfield

Posted Jan 9, 2015
The hotel staff was friendly, efficient and helpful. The room was clean and comfortable although the comforter was a bit heavy. The location is excellent with easy access to Hwy 68 for Urbana and West Liberty. The breakfast is plentiful and well maintained. Also, plenty of restaurants and grocery stores nearby for food. I have stayed twice and would stay again.
Comment from Hotel Management
Jan 20, 2015 by Stephanie, Hotel Management
Thank you for taking the time to write about your most recent stay with us. We are delighted that you enjoyed our friendly, efficient, and helpful staff. We like to think that we have the best staff in Springfield. We are also glad that you enjoyed our clean and comfortable rooms and our hot breakfast. We appreciate your business and hope to see you again when your travels bring you back to the area.
5 out of 5
Recommended
for Couples
by David

Posted Dec 30, 2014 on Hotels.com
Comment from Hotel Management
Apr 4, 2015 by Stephanie, Hotel Management
We want to thank you for staying with us and delighted to see that you enjoyed your stay. We hope to see you again when your travels bring you back to the area.