Exterior

Reviews of Red Roof Inn Dayton North Airport

2 out of 5
Red Roof Inn Dayton North Airport
7370 Miller Lane, Dayton, OH

Reviews

5.8
Rating 10 - Excellent. 129 out of 1003 reviews" "
Rating 8 - Good. 230 out of 1003 reviews" "
Rating 6 - Okay. 242 out of 1003 reviews" "
Rating 4 - Poor. 173 out of 1003 reviews" "
Rating 2 - Terrible. 229 out of 1003 reviews" "

6.0/10

Cleanliness

7.0/10

Staff & service

5.4/10

Amenities

5.6/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

8/10 Good

Marissa

Traveled with partner
Liked: Staff & service
It was all good.
Stayed 1 night in Mar 2024
Response from Recordo, Rediresponse Specialist on Mar 19, 2024
Dear Marissa,Thank you for taking the time to complete our guest survey. We appreciate your 4/5 score and comments regarding your recent stay at the Red Roof Inn Dayton North Airport. Red Roof aim to deliver a positive experience for all out guests and we're happy you were satisfied with your stay. Red Roof always enjoy hearing about the positive experiences our guests have at our hotels.Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,RecordoRed Roof ManagementRediresponse Specialist

8/10 Good

Zakaya

Traveled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
I like that they take pets and more than one only thing I did not like I said they don't clean the rooms very thoroughly after a puppy a dog or cat or whatever animal has been in it it has a smell to it
Stayed 1 night in Mar 2024
Response from Recordo, Rediresponse Specialist on Mar 19, 2024
Hello Zakaya,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the Red Roof Inn Dayton North Airport. Red Roof value you as a our guest and welcome your 4/5 score. I'm happy you were pleased with our pet policy. However, you stated you encountered a foul odor due to possible poor housekeeping. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you're comfortable.Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,RecordoRed Roof ManagementRediresponse Specialist

4/10 Poor

Justin

Disliked: Property conditions & facilities
The heat didnt work in the room
Stayed 1 night in Feb 2024
Response from Dannielle Rediresponse Specialist on Feb 24, 2024
Dear Justin,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN DAYTON NORTH AIRPORT. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with the heat not being functional. We strive to provide exceptional service to all of our guests and regret that we fell short of your expectations. In regards to your feedback, I have notified the staff of your concerns in an effort to have them addressed. Your feedback is important to Red Roof and we’ll take your comments into consideration to make changes to improve our customer experience.Thank you again for posting your review. We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area.Sincerely,Red Roof Management

6/10 Okay

trudy

Disliked: Property conditions & facilities
Heater and air conditioner missing knobs and taped together
Stayed 1 night in Feb 2024
Response from Dannielle Rediresponse Specialist on Feb 20, 2024
Dear Trudy,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN DAYTON NORTH AIRPORT. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with the missing knobs on the heater and the A/C. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Your feedback is important to Red Roof and we’ll take your comments into consideration to make changes to improve our customer experience. Thank you again for posting your review. We do hope you will choose to stay with us again at Red Roof so we can have the opportunity to provide you with a better experience.Sincerely, Red Roof Management

10/10 Excellent

Michael

Stayed 1 night in Feb 2024
Response from Gabrielle RediResponse Specialist on Mar 22, 2024
Thank you for taking a moment to leave a review, Michael. The staff and I at the Red Roof Inn Dayton North Airport appreciate your 5/5 score following your stay. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely, Gabrielle Red Roof Management RediResponse Specialist

10/10 Excellent

Michael

Stayed 1 night in Feb 2024
Response from Gabrielle RediResponse Specialist on Mar 22, 2024
Thank you for taking a moment to leave a review, Michael. The staff and I at the Red Roof Inn Dayton North Airport appreciate your 5/5 score following your stay. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely, Gabrielle Red Roof Management RediResponse Specialist

2/10 Terrible

Timothy Earl

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
When we arrived at our first room the linens were filthy and the heat didn't work in the room then they put us in another room and the heat worked but the sheets had hair and blood stains on them so I had to call to the front desk and they just brought me sheets and made me change them myself
Stayed 1 night in Jan 2024
Response from Kerry-Lee RediResponse Specialist on Jan 23, 2024
Dear Timothy,It's sad to see your most recent experience with us at the RED ROOF INN DAYTON NORTH AIRPORT was poor as reflected in your low scoring. You indicated the uncleanliness and the heat not working. Please accept our sincerest apologies as this is not the experience, we intended for you. Know that your voice is of tremendous importance to us, and we value your comments which will help us to continuously improve our services and make our guest experiences better here at Red Roof.Thank you for voicing your concerns. All the best in your future travels.Sincerely,Red Roof Management

6/10 Okay

Mehmet Bahadir

The room was cold. There was no refrigerator.
Stayed 7 nights in Jan 2024
Response from Gabrielle RediResponse Specialist on Jan 18, 2024
Thank you for taking a moment to leave a review, Mehmet. Myself and the staff at the Red Roof Inn Dayton North Airport appreciate your 3/5 score following your stay. You stated that the room was cold and the lack of a refrigerator hindered your stay. In the future, should you require that amenity, please explore our various room options and choose the one that best suits your preference. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for sharing your experience. We hope that you will give us the opportunity to provide you with a better stay the next time you‘re in the area. Sincerely, Red Roof Management

2/10 Terrible

Trevallian

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Gabrielle RediResponse Specialist on Nov 13, 2023
Thank you for taking a moment to leave a review, Trevallian. The staff and I at the Red Roof Inn Dayton North Airport were disappointed to see your 1/5 score following your stay. In order to understand what prompted your 1/5 score, please consider adding comments to your review to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and it would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us. Sincerely, Gabrielle Red Roof Management RediResponse Specialist

2/10 Terrible

David

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently stayed at Red Roof Dayton airport on Miller Lane Ohio and would like to bring attention the deplorable conditions of this property. I was given room 123 to stay in for 4 nights. Entering the room it smelled musty dirty and like a wet dog. While I understand that this is a pet friendly property it was obvious that this smelled more like a pet shelter than a guest room. The following were my observations of the room: • The small carpeted area was filthy and appeared to have never been cleaned • The ceiling of the room had major cracks and the paint was peeling off • The bed covering was dirty with stained mud on it • The towels were dirty • The shower barely had any water pressure or any hot water and showering was next to impossible • The lamp in the room was covered in rust and the shade was stained and torn • The rooms heater/air conditioner had its panel smashed out and was impossible to control or know the temperature • The bedside table had the front plugs smashed out and the plug for it was torn off • The inside of the bathroom door had been chewed at and scratched like a dog was left trapped in the bathroom • The lights above the bed had the majority of the bulbs missing • The toilet paper roll holder was basically hanging off the wall • The door to the room would often malfunction and lock with the deadbolts and it took repeated times to get them to retract
Stayed 4 nights in Oct 2023

2/10 Terrible

Kendra

Disliked: Staff & service
Stayed 1 night in Sep 2023
Response from Tianna RediResponse Specialist on Oct 31, 2023
Hello Kendra,Thank you for taking a moment to complete our survey at the Red Roof Inn Dayton North Airport. I was disheartened to see your stay resulted in a 2/10 score. Please accept our sincerest apologies. In the future, please consider adding comments to your survey to let us know what happened during your stay and where we can improve. Your feedback is critical as Red Roof strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,TiannaRed Roof ManagementRediResponse Specialist

10/10 Excellent

Carl

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Tianna RediResponse Specialist on Oct 24, 2023
Hello Carl,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Dayton North Airport and I appreciate your 10/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as Red Roof strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,TiannaRed Roof ManagementRediResponse Specialist

4/10 Poor

Harry

Disliked: Cleanliness, property conditions & facilities
Needs upgrades
Key didn't wait work in the room so I had to walk back to the main office to get in the room. The room did even have a TV. Not sure if the heater worked either. I would recommend staying there.it needs an upgrade
Stayed 1 night in Oct 2023
Response from Recordo Rediresponse Specialist on Oct 23, 2023
Hello Harry,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN DAYTON NORTH AIRPORT. It's saddening to hear that your stay didn't meet your expectations due to the issues you had with your keys and no TV being available in the room. We do apologize for the indicated poor experience. Please know that this isn't the level of service that Red Roof stands for and will take your comments into consideration so that we may improve our customers experience. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.Sincerely,RecordoRed Roof Management Rediresponse Specialist

2/10 Terrible

Michaela

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staff was friendly, but didnt stay because room has roaches
Stayed 1 night in Oct 2023
Response from Tianna RediResponse Specialist on Oct 14, 2023
Dear Michaela, I appreciate you sharing your feedback following your stay at the Red Roof Inn Dayton North Airport. It's great to read that you were pleased with the friendliness of our staff. However, I was saddened to read that your stay fell short of your expectations due to the pests you reported. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified management of your comments so they can work with the specialists to ensure everything is as it should be. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you're comfortable.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,TiannaRed Roof ManagementRediResponse Specialist

2/10 Terrible

Shawn

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Tianna RediResponse Specialist on Oct 11, 2023
Hello Shawn,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Dayton North Airport and I were disappointed to see your 2/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as Red Roof strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,TiannaRed Roof ManagementRediResponse Specialist

2/10 Terrible

Homer

Traveled with group
Disliked: Cleanliness, room comfort
Stayed 1 night in Oct 2023
Response from Linton Red Roof Management RediResponse Specialist on Oct 9, 2023
Hello Homer, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN DAYTON NORTH AIRPORT and I were disappointed to see your 2/10 score following your stay. In the future, please consider adding comments to your survey to let us know where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Our team at Red Roof hope that you will give us the opportunity to provide you with a better experience the next time you're in the area. Sincerely,LintonRed Roof Management RediResponse Specialist

6/10 Okay

James

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Had to keep getting key cards reprogramed everyday
Stayed 3 nights in Oct 2023
Response from Toni-Ann RediResponse Specialist on Oct 5, 2023
Dear James,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the Red Roof Inn Dayton North Airport. You indicated however, that your stay was inconvenienced by having to reprogram your card each day. This is regrettable. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Toni-AnnRed Roof ManagementRediResponse Specialist

2/10 Terrible

Anthony

Stayed 1 night in Oct 2023
Response from Tianna RediResponse Specialist on Oct 24, 2023
Hello Anthony,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Dayton North Airport and I were disappointed to see your your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as Red Roof strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,TiannaRed Roof ManagementRediResponse Specialist

2/10 Terrible

kenneth

Traveled with family
Disliked: Property conditions & facilities
No showers and tubs do not have safety strups in them.i inquired and they tild me none of their tubs were equipped with safety items very dangerous for seniors and youn gsters
Stayed 1 night in Oct 2023

6/10 Okay

Verified traveler

Business traveler
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Sep 2023
Response from Carla Red Roof Management on Sep 26, 2023
Dear Valued Guest, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Dayton North Airport and I thank you for your 6/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,CarlaRed Roof Management RediResponse Specialist

2/10 Terrible

Rockiesha

Disliked: Cleanliness
Stayed 1 night in Sep 2023
Response from Kerry-Lee RediResponse Specialist. on Sep 14, 2023
Dear Rockiesha, Thank you for your feedback following your experience with us at the RED ROOF INN DAYTON NORTH AIRPORT. In response to any hindrances highlighted we sincerely apologize for the less than ideal experience. In the future, please consider adding detailed comments to your review to let us know what we’re doing well and where we can improve. Feedback from our guest is always welcome as we strive to improve. Thank you for sharing your concerns and all the best in your future travels. Sincerely, Kerry-Lee RediResponse Specialist.

2/10 Terrible

Jennifer

Traveled with family
Disliked: Cleanliness, property conditions & facilities
We did not stay at this property after the terrible conditions.
Stayed 1 night in Sep 2023
Response from Kerry-Lee RediResponse Specialist on Sep 13, 2023
Dear Jennifer, Thank you for your review and your scoring regarding your stay at the RED ROOF INN DAYTON NORTH AIRPORT. Our apologies for any hinderance faced that prompted your poor rating. At Red Roof, our primary goal is to provide a clean and comfortable stay for all our guests and we are sorry to have not completely achieved that with your visit. Comments like yours are always an encouragement as we aim to improve on the quality of our services to make guest experiences better. Please know you are a valued guest and we appreciate your business. Thank you for your feedback. All the best in your future travels. Sincerely, Kerry-Lee RediResponse Specialist

2/10 Terrible

Rebecca

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The location was the only positive about this hotel. Our rooms, both the one we started with and the second one we switched to, had a bad smell, like mothballs and mildew. It gave the rooms a very dirty feel, like there was mold growing somewhere. (The front desk offered us some Fabreeze to mask the odor.) Our second room didn't have a working TV, but at least the AC unit worked. The outlet by the sink did not work. The bedspread on one of the beds had stains on it. The flooring had damaged areas and mystery stains. We didn't take our shoes off in the room. I am not a germaphobe at all, but this room made me afraid to touch anything and you can't relax in a room like that. The best part of our stay was leaving the next morning and breathing some fresh air.
Stayed 1 night in Sep 2023
Response from Kerry-Lee RediResponse Specialist on Sep 13, 2023
Dear Rebecca, Thank you for your review and your scoring regarding your stay at the RED ROOF INN DAYTON NORTH AIRPORT. We are happy to hear the location was good. Our apologies for the uncleanliness you indicated, and the unpleasant smell you highlighted. At Red Roof, our primary goal is to provide a clean and comfortable stay for all our guests and we are sorry to have not completely achieved that with your visit. Comments like yours are always an encouragement as we aim to improve on the quality of our services to make guest experiences better. Please know you are a valued guest and we appreciate your business. Thank you for your feedback. All the best in your future travels. Sincerely, Kerry-Lee RediResponse Specialist

4/10 Poor

Gregg

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Wouldn't stay there again
The first room didn't have a TV in it and the AC didn't work and it smelled bad
Stayed 1 night in Sep 2023
Response from Xao RediResponse Specialist on Sep 12, 2023
Thank you for taking the time to tell us about your experience at the Red Roof Inn Dayton North Airport, Gregg. I am sorry that your experience did not meet your expectations. You stated that the first room did not have a TV and that the A/C was faulty, which hindered your stay. In an effort to rectify these in a timely manner, I have shared your comments with the property.Thanks to your feedback, Red Roof can work towards making the necessary changes. It would be our pleasure to provide you with better stays going forward.Very truly yours,XaoRediResponse Specialist

2/10 Terrible

Dianna

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Needs lots of work & updating
This was the most disappointing Red Roof Inn I’ve ever stayed at. Bathroom was disgusting and needed a real professional to update. I ended up going to a store to buy a sheet and pillow to use rather than sleep on the bed as it was. The mattress was awful. My door on the exterior had a place where it had been kicked in. My traveling companion had a window with a huge crack in it, and also had a disgusting bathroom. We checked out early and asked to be refunded for the 1 night we didnt stay. They said they’d refund us. If that refund does NOT come through, I’m going to be very upset.
Stayed 3 nights in Sep 2023
Response from Olivia RediResponse Specialist on Oct 28, 2023
Dear Dianna,Thank you for taking the time to share your feedback following your stay at the Red Roof Inn Dayton North Airport. We sincerely appreciate your comments and we're very disappointed you were unhappy with your experience which prompt your 1/5 score. You indicated that you were unsatisfied with the unpleasant appearance of the bathroom, you had to buy sheet and pillow, the mattress was awful amongst the other detailed issues you highlighted that caused your experience to be less than ideal. Please accept our apologies for the impression this left with you about our brand and can assure you that this is not reflective of our usual standards. While Red Roof s goal is to deliver comfortable and clean accommodations for all guests, it appears we fell short with you. It is important to know that your voice is of tremendous importance to us, the team will be reviewing your comments in an effort to confront the issues that you mentioned to ensure that no guest has this experience in the future. Your feedback is critical as we strive to deliver a clean, comfortable and value- based stay to all our guests. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,OliviaRed Roof Management RediResponse Specialist

6/10 Okay

Busare

Traveled with family
Liked: Staff & service
Kind of unsafe
Stayed 1 night in Sep 2023
Response from Xao RediResponse Specialist on Sep 12, 2023
Dear Busare,Thank you for sharing with us. Our staff at the Red Roof Inn Dayton North Airport appreciated your 3/5 score. However, we were saddened to read that you did not feel completely safe. As such, your feedback may be taken into consideration.Red Roof aims to make continuous improvements, so we would like to thank you for sharing with us. We would love to host you again so that we can provide you with a better stay in the future.With appreciation,XaoRediResponse Specialist

2/10 Terrible

Bernice

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
There were flies in the room - yuk. The airconditioner was broken. The room smelled very very bad. The place looked unsafe, and so we packed up requested them to cancel and refund us. The staff were very cooperative, and willingly cancelled our reservations. Waiting for our refund to come through.
Stayed 1 night in Sep 2023
Response from Kerry-Lee RediResponse Specialist on Sep 13, 2023
Dear Jennifer, Thank you for your review and your scoring regarding your stay at the RED ROOF INN DAYTON NORTH AIRPORT. Please accept our apologies for the broken air conditioner, the unpleasant smell and the insects you encountered that prompted your poor rating. At Red Roof, our primary goal is to provide a clean and comfortable stay for all our guests and we are sorry to have not completely achieved that with your visit. Please note that we work with a pest control company who regularly treats the property for pests in accordance with industry standards. I have passed your comments to the hotel so they can work with the experts to make sure everything goes smoothly.Comments like yours are always an encouragement as we aim to improve on the quality of our services to make guest experiences better. Please know you are a valued guest and we appreciate your business. Thank you for your feedback. All the best in your future travels. Sincerely, Kerry-Lee RediResponse Specialist

2/10 Terrible

John

Disliked: Cleanliness, property conditions & facilities, room comfort
Never Again - Room Not Fit For Human Habitation
We couldn't stay as room conditions were unacceptable - we both suffer from asthma and were shown 2 different rooms but both had previous occupants smoke/smoking residue permeating the entire room. Went to another hotel and we were promised a refund that never came - I'll never stay at any Red Roof Inn again.
Stayed 1 night in Aug 2023
Response from Xao RediResponse Specialist on Aug 31, 2023
Thank you for taking the time out to share with us, John. We were saddened to read that your experience at the Red Roof Inn Dayton North Airport was far from ideal. You indicated that the rooms had an unwelcome odor and that you were not refunded. Please reach out to your booking source to be best assisted with this.Thanks again for sharing with us. We wish you all the best in your future travels.With thanks,XaoRediResponse Specialist

6/10 Okay

Ernesto

Liked: Cleanliness, staff & service
Need updates. Basic accommodations room was missing a refrigerator. Other than that ok not great you get what you pay for.
Stayed 2 nights in Aug 2023
Response from Oshane RediResponse Specialist on Aug 29, 2023
Dear Ernesto,Thank you for taking the time to complete our guest survey. I appreciate your comments following your recent stay at the RED ROOF INN DAYTON NORTH AIRPORT. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services.Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,OshaneRed Roof ManagementRediResponse Specialist

2/10 Terrible

DEREK, POPLAR GROVE

Liked: Staff & service
Disliked: Property conditions & facilities
This hotel asked for $50 cash in order to stay!!! Who Carry’s cash these days. I had to go to a different hotel. The desk Clark was apologetic.
Stayed 1 night in Aug 2023
Response from Krisha Weaver GM on Aug 9, 2023
Thank you for taking the time to tell us about your experience at the RED ROOF INN DAYTON NORTH AIRPORT. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies.The 50.00 is a refundable deposit. Again please accept our apologies.

10/10 Excellent

Juliana

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean. Quiet and staff was great
Stayed 1 night in Aug 2023
Response from Gabrielle RediResponse Specialist on Aug 12, 2023
Dear Juliana, Everyone here at the Red Roof Inn Dayton North Airport was proud to see your 5/5 score. Your kind words regarding our clean room, quietness and our great staff are much appreciated. We aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. Please know that we value you as our guest and appreciate your feedback. Thank you again for sharing your review and we can’t wait to see you under our roof soon, where we can provide you with another 5 star experience. Sincerely, Gabrielle RediResponse Specialist

8/10 Good

Jessica

Traveled with family
Liked: Staff & service
Disliked: Amenities
Staffing was very helpful
Stayed 1 night in Aug 2023
Response from Krisha Weaver GM on Aug 9, 2023
Thank you for taking the time to tell us about your experience at the RED ROOF INN DAYTON NORTH AIRPORT.

2/10 Terrible

Krystian

Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible
Stayed 2 nights in Jul 2023
Response from Recordo Rediresponse Specialist on Aug 4, 2023
Hello Krystian, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN DAYTON NORTH AIRPORT and I were saddened by your 1/5 score following your stay. It's truly disheartening to hear that you had a terrible experience. In the future, please consider adding comments to your survey to let us know where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,Recordo Rediresponse Specialist

6/10 Okay

chiu wai peter

Stayed 1 night in Jul 2023
Response from Tianna RediResponse Specialist on Jul 31, 2023
Hello Chiu,Thank you for taking a moment to complete our survey. Myself and the staff at the Red Roof Inn Dayton North Airport appreciate your 6/10 score following your stay. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!Sincerely,TiannaRediResponse Specialist

8/10 Good

Keyona

Liked: Staff & service
Disliked: Property conditions & facilities
It way ok
Stayed 1 night in Jul 2023
Response from Tianna RediResponse Specialist on Jul 31, 2023
Hello Keyona,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the Red Roof Inn Dayton North Airport. It's great to see you enjoyed your stay, resulting in a 4/5 score. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Tianna Red Roof ManagementRediResponse Specialist

2/10 Terrible

Lloyd

Stayed 1 night in Jul 2023
Response from Xao RediResponse Specialist on Aug 9, 2023
Hello Lloyd,Your review of the Red Roof Inn Dayton North Airport was recently brought to our attention. The team was saddened to see that we failed to provide you with a satisfactory experience. In order to understand what prompted your 1/5 score, I welcome any further information you can provide. It is through guest feedback that we make improvements.Thanks again for sharing your rating. We would love to provide you with an improved stay on your next trip. Respectfully,XaoRediResponse Specialist

8/10 Good

EchuckChic

Stayed 2 nights in Jul 2023
Response from Chevanese RediResponse Specialist on Jul 16, 2023
Hello EchuckChic,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Dayton North Airport and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,ChevaneseRediResponse Specialist

2/10 Terrible

Ahmet

Room smells with smoke
Stayed 1 night in Jul 2023
Response from Xao RediResponse Specialist on Jul 15, 2023
Hello Ahmet,Your review of the Red Roof Inn Dayton North Airport was recently brought to our attention. The team was saddened to see that we failed to provide you with a satisfactory experience. You noted that the room had an unwelcome smell, which resulted in your 1/5 rating. Please accept our apologies for this.I appreciate that you brought this to our attention. We would love to improve the impression left with you on your next stay, should you require lodging in the future.Best wishes,XaoRediResponse Specialist

4/10 Poor

Patricia

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Xao RediResponse Specialist on Jul 15, 2023
Hello Patricia,Your review of the Red Roof Inn Dayton North Airport was recently brought to our attention. The team was saddened to see that we failed to provide you with a satisfactory experience. In order to understand what prompted your 4/10 score, I welcome any further information you can provide. It is through guest feedback that we make improvements.Thanks again for sharing your rating. We would love to provide you with an improved stay on your next trip. Respectfully,XaoRediResponse Specialist

6/10 Okay

REBECCA

Traveled with partner
Liked: Cleanliness, staff & service
Needs updating. Handicap bar next to toilet is coming out of the wall; no counter space in bathroom. Staff was friendly & helpful, a/c worked fine.
Stayed 1 night in Jul 2023
Response from Kerry-Lee RediResponse Specialist on Jul 6, 2023
Hello Rebecca,Thank you for taking the time to share your feedback regarding your experience with us at the RED ROOF INN DAYTON NORTH AIRPORT. We sincerely appreciate your comments and we apologize for your less than ideal experience. You indicated that the property needed updating, there was no counter space in the bathroom and handicap bar next to the toilet was coming out the wall. Its good to know though, the staff was friendly and helpful and the A/C worked. Know that your voice is of tremendous importance to us and we value your comments which will help us to continuously improve our services and make our guest experiences better.Thank you for sharing your concerns and all the best in your future travels. Sincerely, Kerry-Lee RediResponse Specialist

4/10 Poor

William

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
The pictures and the actual hotel looked different. ITV was not what i expected to walk in to. This is More of a motel than a hotel.
Stayed 1 night in Jul 2023
Response from Recordo Rediresponse Specialist on Jul 5, 2023
Hello William,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN DAYTON NORTH AIRPORT. It's truly disheartening to hear that your experience didn't meet your expectations due to the appearance of our property and the Tv not to your liking. Please know that we do value your business and will take you comments into consideration. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.Sincerely,Recordo Rediresponse Specialist

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, room comfort
needs a cleaning crew
the room looks nice when you first open the door until you actually walk in the floor hadn't been swept in who knows how long accumulated dust moved with you a you walked. there were wods of hair through out the floor. a braid on the side of the bed. the sheets were stained, the blanket on top was dirty looked like it has never been washed. Tv remote didn't work. The TV barely worked it kept losing signal I guess because it was raining. there was no refrigerator. The tub was really clean overall if the room and the linen were clean it would have been nice.
Stayed 2 nights in Jun 2023
Response from Kerry-Lee RediResponse Specialist on Jul 6, 2023
Hello Anonymous,Thank you for taking the time to share your feedback regarding your experience with us at the RED ROOF INN DAYTON NORTH AIRPORT. We sincerely appreciate your comments and we apologize for your less than ideal experience. You indicated that there was highlighted uncleanliness the TV barely worked and there was no refrigerator in the room. Its good to know though the tub was clean. Know that your voice is of tremendous importance to us and we value your comments which will help us to continuously improve our services and make our guest experiences better.Thank you for sharing your concerns and all the best in your future travels. Sincerely, Kerry-Lee RediResponse Specialist

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jun 2023
Response from Recordo Rediresponse Specialist on Aug 4, 2023
Hello Omar, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN DAYTON NORTH AIRPORT and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we are doing and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,Recordo Rediresponse Specialist

8/10 Good

Derek

Liked: Staff & service, property conditions & facilities
Bed sheet had a stain on it and the fridge didn't work. Other then that, it was as expected.
Stayed 1 night in Jun 2023
Response from Kerry-Lee RediResponse Specialist on Jun 29, 2023
Dear Derek, Thank you for taking the time to tell us about your experience at the RED ROOF INN DAYTON NORTH AIRPORT. I am sorry that your experience was less than ideal due to the uncleanliness indicated and the fridge that not work. Nevertheless we appreciate your 4/5 scoring. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and all the best in your future travels. Very truly yours, Kerry-Lee RediResponse Specialist

10/10 Excellent

David

Stayed 1 night in Jun 2023
Response from Chevanese RediResponse Specialist on Jul 16, 2023
Hello David,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Dayton North Airport and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,ChevaneseRediResponse Specialist

10/10 Excellent

Robert

Stayed 3 nights in May 2023

4/10 Poor

paul

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
needs updating
older hotel, needs Could see through door frame, thin walls
Stayed 1 night in May 2023
Response from Gabrielle RediResponse Specialist on May 29, 2023
Thank you for taking a moment to leave a review, Paul. Myself and the staff at the Red Roof Inn Dayton North Airport were disappointed to see your 4/10 score following your stay. You indicated that the door frame could see through and that the walls were thin, which was saddening to read. Our team is committed to satisfying our guests, so your comments will be taken into consideration as it will help us to improve our guest experience. Please know that we value you as our guest and appreciate your feedback.Thanks again and it would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Sincerely, Gabrielle RediResponse Specialist

2/10 Terrible

Dylan

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst experience of my life!
Disgusting! My room smelled of smoke, the sheets had blood stains and cigarette burns. The floors were filthy, the microwave and bathroom had grease residue in them and our complimentary shampoo and soap had been opened. There was trash in the ac unit, hair and dirt under the mattress and the remote had been chewed on. I will never book with red roof again. If this is allowed to go on it shows a deliberate lack of concern and care from a corporate level.
Stayed 2 nights in May 2023
Response from Antonio,RediResponse Specialist on May 24, 2023
Dear Dylan,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN DAYTON NORTH AIRPORT. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with what you described as you room having an odor in addition to it bein unclean among other issues. Please accept our sincerest apologies. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. I do hope that you will return to our hotel, or any of our other brand locations in the future. Sincerely,Antonio,Red Roof Management RediResponse Specialist

2/10 Terrible

Casandra

Traveled with family
Disliked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2023
Response from Kamaria RediResponse Specialist on May 24, 2023
Hello Casandra, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN DAYTON NORTH AIRPORT and I are disappointed to see your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Kamaria RediResponse Specialist

4/10 Poor

Andrew

Liked: Cleanliness
Disliked: Property conditions & facilities
I got charged an additional $50 deposit on top of what I paid for the room. I was standing in ankle deep water after I showered and the shower curtain is nasty and needs replaced. The room itself is okay, but the building exterior is falling apart.
Stayed 1 night in May 2023
Response from Gabrielle RediResponse Specialist on May 21, 2023
Thanks for sharing, Andrew. Our team at the Red Roof Inn Dayton North Airport was saddened to see that your stay was not satisfactory. While we were pleased to know that the room itself was satisfactory, your stay ended with a 2/5 score. You shared some downsides, such as the poor shower curtain cleanliness and that you were standing in ankle deep water after showering. In relation to the deposit, please be advised that it is a policy of the property. Once there is no damage done to the room, it is refunded. Nevertheless, I have shared your comments with management in an effort to rectify the issues mentioned.Thanks to your feedback, we can work towards making improvements. It would be our pleasure to provide you with a better stay in the future.Regards,GabrielleRediResponse Specialist