On the beach, sun loungers, beach umbrellas

Reviews of Atlantic Ocean Palm Inn

2 out of 5
Atlantic Ocean Palm Inn
3247 S Atlantic Ave, Daytona Beach Shores, FL

Reviews

8.2

Very Good

Rating 10 - Excellent. 419 out of 1000 reviews" "
Rating 8 - Good. 349 out of 1000 reviews" "
Rating 6 - Okay. 123 out of 1000 reviews" "
Rating 4 - Poor. 62 out of 1000 reviews" "
Rating 2 - Terrible. 47 out of 1000 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

Gloria

Disliked: Property conditions & facilities
Where is the pool??
Pool was washed away. Beach access washed away. Not made aware until check in. Very disappointing
Stayed 2 nights in May 2023

2/10 Terrible

Kandi

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty, staff was rude, no hot water when I went to shower. College kids loud until 3:30 am Will not stay here or recommend anyone else
Stayed 2 nights in May 2023

10/10 Excellent

Dawn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean, friendly and helpful staff!
Stayed 2 nights in May 2023

6/10 Okay

Courtney

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The room was good. Housekeeping could have been better. There was sand buildup in the corners in the bathroom. Would have been nice to know the pool and beach access were still tore up and not usable from the hurricane last year when we made the reservation. With that in mind it was over priced as such.
Stayed 2 nights in May 2023

6/10 Okay

Carine

Traveled with group
Liked: Cleanliness, staff & service
Had to ask and pay to park car across street. No beach access or pool. This needs to be stated on Expedia until repairs are completed.
Stayed 2 nights in May 2023

4/10 Poor

renee

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Misguided
They pool and beach aceess is gone we also paid for a balcony with a view and its just a walk way and everyone has the same view. Had to pay 20 a night for parking. Infested with roaches
Stayed 1 night in May 2023

2/10 Terrible

Michelle

Traveled with family
Disliked: Staff & service, property conditions & facilities
This was the second property I booked as the first one emailed me after booking stating their pool and beach access were closed. Who wants to go to the beach with no pool or beach access. Not me. So I rebooked at another hotel where the website clearly states pool (with beautiful photos) and beach access. I booked and never heard otherwise from them. Get there to find out pool and beach access are closed. This is false advertising. I spent the weekend sitting inside a hotel room.
Stayed 2 nights in May 2023

8/10 Good

yvette

Stayed 1 night in May 2023

6/10 Okay

Ray

Liked: Staff & service
Disliked: Cleanliness
Kind of a dive and you can hear other tenants very well.
Stayed 1 night in May 2023

6/10 Okay

Meridith

Traveled with family
Disliked: Property conditions & facilities, room comfort
Wont go back
When we arrived, we were notified that the beach and pool were not accessible due to the hurricane last fall. I understand that, but I wish I had known that upon making the reservation. The rooms were fairly clean, but the entire place is very out dated. I believe there are people living there. The girl that checked me in was not pleasant. She wasnt mean, she just wasnt pleasant or helpful. The beds were very uncomfortable, you could feel the springs.
Stayed 1 night in May 2023

8/10 Good

Brad

Stayed 2 nights in May 2023

4/10 Poor

Victoria

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Rooms not worth the cost, dirty. Entire place smelled of weed.
Stayed 2 nights in May 2023

8/10 Good

Helen

Traveled with partner
Liked: Staff & service, property conditions & facilities
Pool was gone.
Stayed 4 nights in May 2023

8/10 Good

Kelsie

Traveled with partner
Liked: Cleanliness, staff & service
Stayed 2 nights in May 2023

2/10 Terrible

Jody

Disliked: Staff & service, property conditions & facilities, room comfort
Worst Stay!
We have stayed at this hotel every year since 2020. This year was the worst experience we've had. Friday night they allowed a large group of people to have a party in the parking lot. Around 3am they finally went to bed. Saturday around 5 the party picked up again. The music was so loud we couldn't hear anything but bass in our 3rd floor room. They also had a large group of people on the 3rd floor drinking and acting crazy. I complained to the front desk and they said they werent going to do anything about it. If I wanted something done I had to call the police myself. I told her we are also paying customers and would like to be able to at least hear the tv, she said are you aware the owners are selling the property? Ah! That's all I needed to know. Thats why they didn't care. The rooms were dirty. Stained towels (we always bring our own anyway) and lack of hurricane repairs. You can see the water damaged areas they just painted over. It's not advertised, but the pool is gone. It's laying on the beach. There is no beach access from the hotel either.
Stayed 2 nights in Apr 2023

4/10 Poor

diane

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
So, the pool is non-existent. It was wiped off the map by Hurricane Ian yet this was noted NO WHERE... and I literally booked the place for the ocean front pool. There was no beach access so paying for a beach front hotel was pointless. We had to drive down the road to get on the beach. This is actually a motel which is fine but it appears to be used as long term rentals with a few short stay guests. The toilet didn't flush from the moment we checked in so the front desk guy had to come plunge. It started backing up again that night and i had to call the next day for maintenance to come and re-plunge the toilet. The kitchenette had shot glasses in the cabinet that said "white girl wasted" on one and "F*@k you for that thing you once did" . All of it was so trashy that it was laughable. This is not the most expensive place on the strip but it was also not a $69/night place. The only reason that I didn't give the worst rating is because the front desk kid and maintenance guy were polite. Honestly, this area of Daytona really had nothing to offer so having a dive hotel with ZERO amenities resulted in a fail of a weekend.
Stayed 2 nights in Apr 2023

10/10 Excellent

Brooke

Traveled with group, Traveled with pets
Liked: Staff & service, property conditions & facilities
Staff was great. Very polite and helpful. They made the stay better
Stayed 8 nights in Apr 2023

2/10 Terrible

Sonya

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
The sheets had blood on them, drug paraphernalia left in end table, mold all over shower curtain, sink in bathroom would not drain, rust all over side of refrigerator, dog barked all night next door to us.
Stayed 1 night in Apr 2023

4/10 Poor

Robert

Disliked: Room comfort
It was mine and my wifes anniversay/bday weekend we checked in a/c was not working employee looked at it and agreed it wasnt working didnt get replaced till next morning then was leaking into our room also speakers were blown in tv had to be replaced as well and the beds were hard as a rock would have been more comfortable sleeping on the floor was most def not worth the $300 i spent...
Stayed 2 nights in Apr 2023

4/10 Poor

tye

Stayed 14 nights in Apr 2023

8/10 Good

Desiree

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
We arrived Thursday, it's not a 4 or 5 star hotel, but it was clean. We did have a little visitor (roach) but overall the place was fine. I do give 5 stars to the young man at the front desk, he was very helpful and super nice. He desires a raise.
Stayed 3 nights in Apr 2023

10/10 Excellent

Thomas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wife didn’t like blood stained sheets, although they were clean. otherwise no issues whatsoever.
Stayed 1 night in Apr 2023

4/10 Poor

James

Liked: Cleanliness, staff & service
Disliked: Amenities
The staff was wonderful but the property is old outdated. There were dogs staying at the property that barked continuously. Other guests were sitting around drinking in the parking lot.
Stayed 5 nights in Apr 2023

4/10 Poor

Apryl

Stayed 1 night in Apr 2023

6/10 Okay

Anita

Stayed 2 nights in Mar 2023

4/10 Poor

Phillip Matthew, Indianapolis

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
The pool is completely destroyed from past hurricanes . No beach acces either . We werent disclosed this until after we checked in . Ants were horrible in the kitchen .
Stayed 5 nights in Mar 2023

8/10 Good

Jacqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel but a little pricey
Stayed 1 night in Mar 2023
Response from pete on Mar 27, 2023
Thank you for staying at our property

8/10 Good

Victoria

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Had benches you could sit and watch the ocean walked 1/2 block to get to beach storm destroyed pool and beach access
Stayed 1 night in Mar 2023
Response from pete on Mar 27, 2023
Thank you for staying at our property.

6/10 Okay

Rachel

Traveled with partner
Liked: Staff & service
Staff were friendly. The hotel is right on the beach,except pool was destroyed by hurricane. Had to get our own towels and kleenex and empty our own garbage everyday. Were short staffs and priority were the rooms that were vacated everyday.
Stayed 6 nights in Feb 2023
Response from pete on Mar 27, 2023
Thank you for staying at our property.

6/10 Okay

Melissa

Stayed 1 night in Mar 2023

2/10 Terrible

daniela

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2023
Response from pete on Mar 27, 2023
Thank you for staying at our property.

4/10 Poor

Pamela

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing except location on the beach
Stayed 3 nights in Mar 2023

4/10 Poor

Jennifer

Traveled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Not again
Booked this room for the kitchenette, the oven and microwave did not work. Some lights didn’t work.
Stayed 4 nights in Mar 2023

8/10 Good

Russell

Traveled with partner
Liked: Cleanliness, staff & service
Good location but I would have thought they had plenty of time to rebuild their pool area and access to the beach.
Stayed 2 nights in Mar 2023
Response from pete on Mar 17, 2023
Thanks for staying at our property. This is not overnight fix and the state is not giving permit on time so as a owner we cannot do anything without the permit.

8/10 Good

Gabriel

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
2023 Daytona Bikeweek.
The Desk Staff were friendly and Efficient. Due to Hurricanes Ian , damage remains with pool. Access was hindered to beach as the Stairway was also damaged.
Stayed 7 nights in Mar 2023
Response from pete on Mar 17, 2023
Thank you for staying at our property. we have damaged pool and seawall and no access to the beach.

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything I needed
Stayed 3 nights in Mar 2023

4/10 Poor

Jean

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Bed linen and towels were dingy, dirty and of very low quality. For the high price of the room you would expect better quality.

6/10 Okay

Raynard

Traveled with family
Liked: Staff & service
The room.had small bugs,they need Orkin pest control!!
Stayed 5 nights in Mar 2023

8/10 Good

Rafael

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service
Great staff, good location
Stayed 1 night in Mar 2023

10/10 Excellent

Jim

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reasonable priced.

2/10 Terrible

frank

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty, they don't have handicap rooms,at least that what the rude person at the desk told me. When reservations were made I requested a handicap shower and then I had to cancel and rebook because of scheduling changes, and it was Left out if they told me in the beginning that they didn't have any it would have saved me a lot of grief.also it was not conveyed to me that the pool was out and the access to the beach was out, I could have moved on. This place offer's nothing and hotel's.com should drop them from their list.
Stayed 3 nights in Mar 2023

2/10 Terrible

Tammy

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Get here, our electrical outlets or lights do not work, cords are a fire hazard. Spoke to front desk that same day, no one came to look at it or accomodate us. Pool and beach area closed, no notification of this when booked or called the hotel personally before getting here. Piece of crap hotel!
Stayed 3 nights in Mar 2023

4/10 Poor

Achilles

Disliked: Amenities, property conditions & facilities
Nowhere in there ad did it say there was no pool or access to the beach. Ehen you pay for a “beach front “ “hotel” there should be a pool and beach access . This place is a motel ! No restaurant , bar, the pool and access to the beach were destroyed by the hurricane , so put that in your advertisement!!
Stayed 2 nights in Mar 2023

6/10 Okay

Denise

Traveled with family
Liked: Staff & service
Disliked: Amenities
wi-fi was horrible.
Stayed 14 nights in Feb 2023

4/10 Poor

Natalie

Stayed 1 night in Mar 2023

6/10 Okay

Verified traveler

Business traveler
Great location/Ok Hotel
Great location with beach access a couple doors down from the hotel. TV stopped working on the last day of the trip and there was no deadbolt lock on the door so my three year old daughter was able to open the door and just walk out into the parking lot...had to push the table in front of the door for the whole trip.
Stayed 4 nights in Feb 2023

4/10 Poor

Joe

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
First off the staff was absolutely wonderful and accommodating. However, firstly, the listing said nothing about this being one of the hotels that were damaged in the recent hurricanes. Therefore we were surprised when informed while checking in that the beach access and pool were nonexistent. Disappointing as this was one of the reasons we chose this location. The room itself was "ok". Luckily, we were only in it for sleep purposes. If not for the customer service of the staff, I would have taken the loss on the price of the room and found different lodging.
Stayed 1 night in Feb 2023

2/10 Terrible

Efren

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Musty smell
The room smells like rotten egg inside, and the toilet bowl was not clean. It has yellowish color. I think the priced too much for the quality of the room.
Stayed 1 night in Feb 2023

8/10 Good

Phillip

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good , well kept clean. No pool due to back to back hurricanes. The staff was up front about it.
Stayed 4 nights in Feb 2023

10/10 Excellent

JOANNE, Ellington

Traveled with partner
Liked: Cleanliness, staff & service
Nice room, king bed with kitchenette perfect. No beach access or pool because of last years hurricane. But you just walk down the road a bit and enter through town park. Beautiful beach. Most all hotels here have no access to beach and pools are gone. Def staying here again!!!
Stayed 1 night in Feb 2023
Response from PETE on Feb 24, 2023
THANK YOU FOR STAYING AT THE PROPERTY.