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Reviews of Coastal Waters Inn

2 out of 5
Coastal Waters Inn
3509 South Atlantic Avenue, New Smyrna Beach, FL

Reviews

7.2

Good

Rating 10 - Excellent. 83 out of 392 reviews" "
Rating 8 - Good. 133 out of 392 reviews" "
Rating 6 - Okay. 109 out of 392 reviews" "
Rating 4 - Poor. 40 out of 392 reviews" "
Rating 2 - Terrible. 27 out of 392 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

6.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Dara

Beds were a bit uncomfortable.
Stayed 4 nights in Feb 2024

6/10 Okay

Linda

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
We never saw or talked with a human! Had one bath towel no face towels! Our spread on bed had blood stains! I sent a picture! Got an I apologize, That didn’t help us with morning shower! Also no soap only shampoo in the shower! Not a bad location, just not managed well for guests
Stayed 1 night in Feb 2024

8/10 Good

Rick

Stayed 2 nights in Jan 2024

10/10 Excellent

Giovanna

Liked: Cleanliness, staff & service
Great stay! Thank you for having us we can’t wait to be back the Finamore’s
Stayed 2 nights in Oct 2023

10/10 Excellent

Kelly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was for my daughter’s birthday. We invited some of her friends to go with us, they had a great time
Stayed 2 nights in Jul 2023

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

4/10 Poor

Keith, TRENTON

Disliked: Cleanliness, staff & service, property conditions & facilities
The power in the room was off. Found the circuit breaker panel and a breaker was in the off position. Poor lighting in hall way had trouble reading the door keypad
Stayed 1 night in Dec 2022

6/10 Okay

Edward

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is being operated as an AirBnB and not a hotel. If I wanted this, I would have booked through AirBnB not Expedia. The advertising on Expedia does not reflect this correctly along with all the other parts of this Expedia won't let me leave a review on. No where in this comment am I mentioning: Don't mention specific prices or room rates Leave out any profanity Don't reference personal information Exclude photos containing inappropriate or unrelated content. If Expedia continues to censor unfavorable comments, I will post this online. Note I have screen shotted both my comments, and your emails saying I must revise. If you want honest feedback, here it is. If you want me to post this in Reddit and other sites, I will do it there.

6/10 Okay

Rose

Stayed 2 nights in Oct 2022

8/10 Good

thomas

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2022

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very happy
Nice awwsome.place with easy access to the beach, and convenient to stores and food. Nice friendly advances xheck in and exit.
Stayed 3 nights in Nov 2021

8/10 Good

Fern

Traveled with family
Coastal Waters looking tired
Coastal Waters is a little run down and in need of some refurbishing. The construction in the unit above us may be a start to that, but it also made our stay noisy. The bathtub fixtures were difficult to use and the 4 burner stove in the kitchen did not work at all. But it is ocean front and the view of the beach was fabulous and that is why were there
Stayed 5 nights in Dec 2020

4/10 Poor

William

Stayed 3 nights in Dec 2020

6/10 Okay

IJC-Orlando, Orlando, FL

Traveled with family and small children, Business traveler
The furniture was outdated, broken and old. I needed a get away place where I could get a peace of mind, but the constant banging made it impossible to do so. They should had warn you that the place was being work on.
Stayed 2 nights in Nov 2020

6/10 Okay

Michael

The place is old but is in the process of being updated but in some areas it looks like they went with the lowest bidder. Without night staff it got a little noisy around the pool about one in the morning and someone unlocked the door to our room and came in at 12:15AM. The room and pool were nice and clean.
Stayed 1 night in Nov 2020

6/10 Okay

Verified traveler

Keep looking
It's worn out and dated. Wouldn't stay here again. Location on the beach is about the only good thing I could say about it.
Stayed 2 nights in Oct 2020

8/10 Good

Dave

Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2020

2/10 Terrible

Steve

Stayed 2 nights in Oct 2020

2/10 Terrible

Nanine

Disliked: Cleanliness, room comfort
Stayed 2 nights in Sep 2020

8/10 Good

Miriam

Liked: Cleanliness, room comfort
Birthday weekend
It was pretty good the room was clean and everyone was nice will stay here again
Stayed 2 nights in Sep 2020

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Sep 2020

10/10 Excellent

Paul, DeLand Fl

Traveled with family
Liked: Cleanliness, amenities
Great condo friendly people can’t wait to go back. Such a great location
Stayed 3 nights in Jul 2020

8/10 Good

Linda

Traveled with family
Liked: Cleanliness, room comfort
Paula that worked in the front desk and helped with reservation was wonderful and very helpful Place is good size for a Family
Stayed 2 nights in Jul 2020

8/10 Good

Nicholas

Liked: Cleanliness
It’s not 4 Seasons but a nice place nonetheless
Pros: Clean, friendly staff, location, nice pool Cons: Entrance is poorly lit, lobby closes really early and the Room keys are actual Keys. It’s a small thing, but I would much prefer an electric lock with a card over keys. I would be more than happy to stay here again as the pros more than outweigh the cons. I know you don’t know who the heck I am, but I recommend this hotel
Stayed 2 nights in Jul 2020

4/10 Poor

Verified traveler

Traveled with family
The TV was broken, floor covered in sand and then day 2 the air broke. The moved us to a nicer room which was a plus but then they had no towels for us to use to shower for 2 days.
Stayed 4 nights in Jul 2020

10/10 Excellent

R.

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff that went above and beyond to accommodate our request. Very clean and comfortable rooms and property was extremely clean.
Stayed 4 nights in Mar 2020

6/10 Okay

Melissa

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Not the fun property it used to be
We've been staying here for years during spring break. The new management is terrible. Used to be a friendly staff who helped make our family spring break fun now they treat you like you're an intruder rather than a welcome guest. Direct Beach access is closed off now. You have to walk around the pool fencing to get to the beach and if it is your check out day they lock you out of being able to return from the beach. Used to full with families with kids now they've run off families with excessive pool restrictions and seem to want to cater to senior citizens.
Stayed 1 night in Mar 2020

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

8/10 Good

Daniel

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Mar 2020

4/10 Poor

Verified traveler

Disliked: Cleanliness
Stayed 1 night in Mar 2020

8/10 Good

Mick, Maine

Liked: Cleanliness, amenities
The property is on the beach with access to beach. Rooms was clean, prepared and spacious with more than enough room for one or two people. The room had small kitchenette with refrigerator and stove and adequate cooking utensils. There has not been much renovation, but if that keeps the costs down, OK with me. The staff were friendly and helpful. I had a balcony with good view of beach and ocean. No elevators with only exterior stairs was major difficulty. Anyone with disabilities or difficulty lifting suitcases wouldn't be able to stay. If inclement weather or high heat, that would compound the problem. That is the biggest negative for this place. Also, front office is not open during the night. I would stay again and was very satisfied with accommodations.
Stayed 5 nights in Feb 2020

2/10 Terrible

John

Stayed 1 night in Feb 2020

10/10 Excellent

Amy, Michigan

Traveled with partner
Liked: Cleanliness
Great place for our quick trip for some sun!! Love the proximity to restaurants, beach bar and conveniences. We will be heading back for our quick trips!!
Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time the location was perfect. We could see the ocean from our deck and the beach was just a few steps away. We will stay there again.
Stayed 5 nights in Feb 2020

8/10 Good

Verified traveler

Liked: Cleanliness
Stayed 2 nights in Feb 2020

8/10 Good

Jewels, Syracuse N.Y.

Traveled with family
Liked: Cleanliness
Room was clean and I felt safe with all of the locked gates.
Stayed 2 nights in Feb 2020

10/10 Excellent

Dave, Telford england

Traveled with family
Liked: Cleanliness, amenities
Perfect location,and the people were really friendly and helpfull, Its was a great experience, Really glad after my first trip to America. I can not praise the hole experience enough, :):):)
Stayed 7 nights in Feb 2020

6/10 Okay

Stephen

Liked: Cleanliness
Great location but in dire need of upgrades and renovation.
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a pleasant place to stay! Having a small kitchen with basic cooking supplies was amazing! Super clean and beautiful.
Stayed 2 nights in Jan 2020

4/10 Poor

Geraldine

Traveled with group
Liked: Staff & service
Disliked: Property conditions & facilities
The place was clean but very old and dated. Girl in office was very nice and helpful
Stayed 2 nights in Jan 2020

2/10 Terrible

Norman

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

6/10 Okay

Verified traveler

Stayed 2 nights in Nov 2019

8/10 Good

David, Indiana

Traveled with partner
Liked: Cleanliness
Older but nice. Needs some maintenance on some things. Nice location on beach.
Stayed 2 nights in Nov 2019

8/10 Good

Christina

Stayed 1 night in Nov 2019

10/10 Excellent

JoEllen

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveler

Stayed 3 nights in Nov 2019

8/10 Good

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019

2/10 Terrible

Donald

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible place to stay
Good pictures of the place other than that the beds fridge a/c all that is not worth it
Stayed 4 nights in Sep 2019

4/10 Poor

Pat

Business traveler
Liked: Room comfort
Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view and access to the ocean. Very friendly staff.
Stayed 2 nights in Aug 2019