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Reviews of Driftwood Beach Motel

2.5 out of 5
Driftwood Beach Motel
657 S. Atlantic Ave, Ormond Beach, FL

Reviews

6.6
Rating 10 - Excellent. 250 out of 1000 reviews" "
Rating 8 - Good. 258 out of 1000 reviews" "
Rating 6 - Okay. 176 out of 1000 reviews" "
Rating 4 - Poor. 121 out of 1000 reviews" "
Rating 2 - Terrible. 195 out of 1000 reviews" "

6.6/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

6.0/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

2/10 Terrible

Stephanie

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Terribly rundown and dirty. Not at all what the pictures conveyed. Felt very unsafe.
Stayed 2 nights in Apr 2024
Response from General Manager on Apr 16, 2024
Dear Stephanie,We are very thankful to you for selecting our property during your previous visit. From your review, we noticed that we have not lived up to your expectation and your high standards. We offer an unconditional apology. We have investigated your issue thoroughly and have taken appropriate steps to ensure that this does not repeat. Looking forward to welcoming you back and we are confident that you will see a better version of us then.Sincerely,General Manager

6/10 Okay

Chantelle

Traveled with partner, Traveled with pets
Liked: Cleanliness
The property was so close to the beach which was great
Stayed 2 nights in Apr 2024
Response from General Manager on Apr 15, 2024
Dear Chantelle,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Thank you,Sincerely,General Manager

8/10 Good

Joseph

Traveled with family
Liked: Cleanliness, staff & service
Good place to stay for the money. Don't expect a 5 star hotel on the cheap. It was a good deal.
Stayed 2 nights in Apr 2024
Response from General Manager on Apr 13, 2024
Dear Joseph,Thank you for staying with us at Driftwood Beach Motel and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Sincerely,General Manager

10/10 Excellent

Elisha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property right on the beach. The manager was friendly. Beautiful view
Stayed 1 night in Apr 2024
Response from General Manager on Apr 10, 2024
Dear Elisha,It was great to have you staying with us at Driftwood Beach Motel and we are also extremely delighted that you found this to be a happy experience. Positive endorsements like these that make us work harder and strive for perfection. Thank you. We are looking forward to seeing you with us soon. Sincerely,General Manager

6/10 Okay

Zahir

Stayed 1 night in Apr 2024
Response from General Manager on Apr 10, 2024
Dear Zahir,Thank you for choosing to stay with us. From your feedback we learned that we didn’t match your expectation. Kindly accept our apology for this issue. We have taken your feedback positively and appropriate measures have been initiated for preventing this in the future.We will constantly strive to improve our standards and amenities to exceed the expectations of our valued guests like yourself.Looking forward to welcoming you back.Sincerely,General Manager

6/10 Okay

DANA

Disliked: Amenities, property conditions & facilities
The property was very dated and just plain OLD. There was rust on everything that was metal, the window was filmy, and the tub was ancient. The bed was ok, but the pillows weren’t comfortable. I won’t be staying here again.
Stayed 1 night in Apr 2024
Response from General Manager on Apr 8, 2024
Dear Dana,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Thank you,Sincerely,General Manager

10/10 Excellent

Brenton

Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 2 nights in Mar 2024
Response from General Manager on Apr 4, 2024
Dear Brenton,Thank you for choosing us at Driftwood Beach Motel during your last stay here. We saw your comments and are happy that you enjoyed your stay. This means the world to us and it will motivate us to do even better.We will be delighted to host you again during the tour next stay hereSincerely,General Manager

6/10 Okay

Alecia

Traveled with family
Disliked: Staff & service, property conditions & facilities
The rooms , bathrooms and outdoor on property needs proper cleaning. The rooms smelled horrible I had to buy air fresheners.
Stayed 2 nights in Mar 2024
Response from General Manager on Apr 1, 2024
Dear Alecia,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Thank you,Sincerely,General Manager

10/10 Excellent

Josiah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2024
Response from General Manager on Apr 1, 2024
Dear Josiah,Thank you for staying with us at Driftwood Beach Motel and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Thank you,Sincerely,General Manager

8/10 Good

IAN P ATKINS

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
You get what you pay for. The shower was covered in mold, the pool was ice cold, so many things in the room were broken. It looked like the apartment hadn’t ever had a deep cleaning. Almost like all they do is spray disinfectant on everything but don’t scrub it. However, we were right on the beach and that was the best part! For the price we paid, it made the moldy bathroom and broken apartment tolerable.
Stayed 5 nights in Mar 2024
Response from General Manager on Mar 31, 2024
Dear Ian,We loved having you stay with us at Driftwood Beach Motel. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Thank you,Sincerely,General Manager

6/10 Okay

Clifford

Traveled with partner
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
My husband and I stayed for two nights and what we loved was the proximity to the beach. Our own private entrance to the beach made it extra special. If we could change one thing it would be that you offer a breakfast at least on the weekends.
Stayed 1 night in Mar 2024
Response from General Manager on Mar 31, 2024
Dear Clifford,We are very thankful to you for selecting our property during your previous visit. From your review, we noticed that we have not lived up to your expectation and your high standards. We offer an unconditional apology. We have investigated your issue thoroughly and have taken appropriate steps to ensure that this does not repeat. Looking forward to welcoming you back and we are confident that you will see a better version of us then.Thank you,Sincerely,General Manager

8/10 Good

Andru

Liked: Staff & service, amenities, property conditions & facilities
So I stayed in the main building on the second floor. There were three ways to get up there so you can be as social or introverted as you'd like. The rooms word exactly what you pay for very basic but included a microwave fridge and coffee pot, with the TV of course. Nothing was broken and even with the sand it was relatively clean. As I usually do with my end of stay housekeeping help I'll remove the sheets and fold them up for them. I highly recommend you don't do that. They would only replace the towels and trash during your stay and you would have to manually put them out in the front which is not a big deal and made me feel very good about leaving my belongings in my room. Sheets can be changed on request though I did not partake in that so I have no info on that matter. However every single person who works there and stayed there were absolutely friendly! the front desk lady is my absolute favorite person here in Florida she's such a sweetheart!!! There are three different back patio sections one being a lounge area and the other a pool area was plenty of lounge space then above those two were the dining tables which had a grill on it and a sun deck overlooking the beach. There were two staircases leading to the beach which were in great condition. If you were looking for a nice cheap getaway this is absolutely the place to do it at.
Stayed 4 nights in Mar 2024
Response from Driftwood on Mar 30, 2024
Dear Andru,Thank you for choosing to stay with us. It was wonderful having you and we are happy to get a positive feedback from you.We look forward to welcoming you back to in the future, and we will always make your stay is enjoyable.Wishing you a fantastic week ahead.Sincerely, Manager

2/10 Terrible

Yamilet

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Decia q tenia estufa y no fue asi
Stayed 2 nights in Mar 2024
Response from General Manager on Mar 25, 2024
Dear Yamilet,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Thank you,Sincerely,General Manager

10/10 Excellent

William

Liked: Cleanliness, amenities, property conditions & facilities
Place is really comfortable
Stayed 1 night in Mar 2024
Response from General Manager on Mar 23, 2024
Dear William,Thank you for staying with us at Driftwood Beach Motel and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Sincerely,General Manager

2/10 Terrible

Ishak

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was disgusting we left from hotel middle of the night.
Stayed 1 night in Mar 2024

6/10 Okay

Jenny

Traveled with partner
Liked: Staff & service
Disliked: Amenities
Did not like: no elevator, towels were dingy, some windows didnt have screens, the smell of cigarette smoke, or weed.
Stayed 5 nights in Mar 2024
Response from General Manager on Mar 19, 2024
Dear Jenny,We are very thankful to you for selecting our property during your previous visit. From your review, we noticed that we have not lived up to your expectation and your high standards. We offer an unconditional apology. We have investigated your issue thoroughly and have taken appropriate steps to ensure that this does not repeat. Looking forward to welcoming you back and we are confident that you will see a better version of us then.Sincerely,General Manager

8/10 Good

Yvonne, Columbia

Traveled with family
Beach front and parking
Stayed 4 nights in Mar 2024
Response from General Manager on Mar 18, 2024
Dear Yvonne,Thank you for staying with us at Driftwood Beach Motel and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Thank you,Sincerely,General Manager

4/10 Poor

Eric

Traveled with family and small children
Disliked: Cleanliness, staff & service
Noise throughout the evening that sounded like construction. Dog owners letting their dogs walk around off leash and approach you barking. Cigarette smoke wafts into the rooms (sometimes marijuana smoke) because the ash trays are right outside of the rooms. Room floors were dirty.
Stayed 2 nights in Mar 2024
Response from General Manager on Mar 17, 2024
Dear Eric,We are very thankful to you for selecting our property during your previous visit. From your review, we noticed that we have not lived up to your expectation and your high standards. We offer an unconditional apology. We have investigated your issue thoroughly and have taken appropriate steps to ensure that this does not repeat. Looking forward to welcoming you back and we are confident that you will see a better version of us then.Thank you,Sincerely,General Manager

8/10 Good

Holly

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel right on the beach. Big clean pool. Clean beach area. Big hotel room was also very clean. Beautiful view of the beach out our room windows. Absolutely loved that there was a dehumidifier in our room and a fan in our bathroom!!! Our towels and swimsuits dried every evening and we didn’t feel damp in our room. All the staff was nice and courteous. Got us anything we needed.
Stayed 5 nights in Mar 2024
Response from General Manager on Mar 18, 2024
Dear Holly,Thank you for staying with us at Driftwood Beach Motel and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Thank you,Sincerely,General Manager

4/10 Poor

Brenda

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the ocean view however; the property is very old and outdated. There were holes in the walls, gaps and/or rotten wood to the doors. Balcony was dirty and i asked fir a smoke free room which is nit what i git. Ash trays in the front seating area and patio area. Office heaped of cigarette smoke so much it was hard to breathe while inside. Noisy dogs throughout the night. The mattress in the bed was as hard as bricks and caused back pains, and body aches for me and my young grandchildren. I will never patronize this property and do not recommend it. Staff looked as if theyed slept on the streets all night. The ONLY happy thing about this property was the beach view and access and the outdoor poor area.
Stayed 2 nights in Mar 2024
Response from Driftwood on Mar 15, 2024
Dear Brenda, Thank you for choosing to stay with us. We sincerely appreciate your patronage.We deeply apologize for not meeting your expectations, and we sincerely appreciate you for bringing to our attention. Be fully assured that we are deeply committed to enhancing customer experience, and we will make adjustments with immediate effect. We look forward to welcoming you back in the future, and we will strive to make your next stay even more enjoyable.Wishing you a fantastic week ahead.Sincerely, Manager

8/10 Good

Dave

Liked: Cleanliness, staff & service, property conditions & facilities
Yes you get for what you pay for and for the price and location i was pleased...
Stayed 1 night in Mar 2024
Response from General Manager on Mar 13, 2024
Dear Dave,It was great to have you staying with us at Driftwood Beach Motel and we are also extremely delighted that you found this to be a happy experience. Positive endorsements like these that make us work harder and strive for perfection. Thank you. We are looking forward to seeing you with us soon. Sincerely,General Manager

10/10 Excellent

gabriel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 1 night in Mar 2024
Response from General Manager on Mar 13, 2024
Dear Gabriel,It was great to have you staying with us at Driftwood Beach Motel and we are also extremely delighted that you found this to be a happy experience. Positive endorsements like these that make us work harder and strive for perfection. Thank you. We are looking forward to seeing you with us soon. Sincerely,General Manager

8/10 Good

Bradley, Savage

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay for the price
Stayed 11 nights in Feb 2024
Response from General Manager on Mar 10, 2024
Dear Bradley,We loved having you stay with us at Driftwood Beach Motel. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Thank you,Sincerely,General Manager

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from General Manager on Mar 10, 2024
Dear Nathan,We loved having you stay with us at Driftwood Beach Motel. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Thank you,Sincerely,General Manager

8/10 Good

John

Liked: Amenities
I stayed at this hotel for the first time in 1980. I have stayed here every time I’m in the area! Tradition
Stayed 1 night in Mar 2024
Response from General Manager on Mar 8, 2024
Dear John,We are delighted that you decided to stay with us at Driftwood Beach Motel during your last trip. We acknowledge the happy experience that you have had. Thanks for sharing your valuable feedback. This means a lot to usWe are looking forward to seeing you again with us soon. Sincerely,General Manager

10/10 Excellent

Mason

Stayed 1 night in Mar 2024
Response from General Manager on Mar 27, 2024
Dear Mason,It was great to have you staying with us at Driftwood Beach Motel and we are also extremely delighted that you found this to be a happy experience. Positive endorsements like these that make us work harder and strive for perfection. Thank you. We are looking forward to seeing you with us soon. Sincerely,General Manager

8/10 Good

larry

Liked: Cleanliness, staff & service, property conditions & facilities
it was good and it was clean
Stayed 2 nights in Mar 2024
Response from General Manager on Mar 7, 2024
Dear Larry,Thank you for choosing us at Driftwood Beach Motel during your last stay here. We saw your comments and are happy that you enjoyed your stay. This means the world to us and it will motivate us to do even better.We will be delighted to host you again during the tour next stay hereSincerely,General Manager

6/10 Okay

Melissa

Traveled with partner
Liked: Staff & service
The a/c kept turning on and off and it got hot as heck in the room
Stayed 1 night in Mar 2024
Response from General Manager on Apr 3, 2024
Dear Melissa,Thank you for choosing to stay with us. From your feedback we learned that we didn’t match your expectation. Kindly accept our apology for this issue. We have taken your feedback positively and appropriate measures have been initiated for preventing this in the future.We will constantly strive to improve our standards and amenities to exceed the expectations of our valued guests like yourself.Looking forward to welcoming you back.Sincerely,General Manager

8/10 Good

John

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you’ve seen the movie ‘The Florida Project’ that’s what this is on a smaller scale. But the pool area is nice and the beach is out back
Stayed 1 night in Feb 2024
Response from General Manager on Mar 1, 2024
Dear John,We are delighted that you decided to stay with us at Driftwood Beach Motel during your last trip. We acknowledge the happy experience that you have had. Thanks for sharing your valuable feedback. This means a lot to usWe are looking forward to seeing you again with us soon. Sincerely,General Manager

2/10 Terrible

Sophia

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I hate to write bad reviews. We did not have a good stay at the Driftwood Beach Motel in Daytona Beach. I decided to look for a place on Expedia. I have to say I will never look for a place on Expedia again. It was very misleading. The good thing about our stay was the Driftwood accommodated our late arrival by leaving a note with directions on how to get our room key. We were able to get in to our room. The bad…the room had a strong smell of bleach. It was very thick and was almost unbearable to breathe. There were beard shavings around the bathroom sink faucet and on the frame of the bathroom mirror. Pet hair on the bed spread and sand in the bed. There were people banging on other room doors to get in. You could hear everything in every room around us. The bed was so uncomfortable we had to take pain meds for our back. The shower had black mold in the cracks. The room itself was just run down. It needed TLC and a real good clean. I would not recommend the Dritwood to anyone. Very disappointing. Just looking for the basics at least. If you’re thinking about staying at the Driftwood…do not do it! My review has been rejected for the third time now.
Stayed 4 nights in Feb 2024
Response from General Manager on Feb 27, 2024
Dear Sophia,We are very thankful to you for selecting our property during your previous visit. From your review, we noticed that we have not lived up to your expectation and your high standards. We offer an unconditional apology. We have investigated your issue thoroughly and have taken appropriate steps to ensure that this does not repeat. Looking forward to welcoming you back and we are confident that you will see a better version of us then.Sincerely,General Manager

4/10 Poor

Steven

Traveled with family
The positive: Nice ocean view; bed seemed newer, comfortable mattress, newer stainfree comfortable sheets. Smaller things that make a difference that were missing: Could've used a notepad, pen, clock, Kleenex, non-slip adhesive strips on a slippery tub. Also, please buy some wall-mounted door knob stops to prevent holes in the wall. Finally, don't turn off your sign at night! Alot of these are easy, inexpensive fixes that can be remedied with a trip to Costco/Walmart and Home Depot. If you can work on getting the little things correct, then you can focus on working on newer furniture in the room, paint, caulking and overall improvement to appearance. Guests can tell if you care or not. With so many choices on this part of the beach, I'd pick a different place to stay if I was coming down again.
Stayed 4 nights in Feb 2024
Response from General Manager on Feb 26, 2024
Dear Steven,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Thank you,Sincerely,General Manager

8/10 Good

Rae Ann

Traveled with partner
Decent place, no problems. Older hotel and price was jacked up due to being Daytona 500 weekend. Would consider staying here again if the price is right. We prefer staying on the beach so didn’t gawk too much about the higher rate
Stayed 3 nights in Feb 2024
Response from General Manager on Feb 24, 2024
Dear Rae,Thank you for staying with us at Driftwood Beach Motel and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Sincerely,General Manager

8/10 Good

riley

Stayed 1 night in Feb 2024
Response from General Manager on Mar 21, 2024
Dear Riley,Thank you for choosing us at Driftwood Beach Motel during your last stay here. We saw your comments and are happy that you enjoyed your stay. This means the world to us and it will motivate us to do even better.We will be delighted to host you again during the tour next stay hereSincerely,General Manager

2/10 Terrible

Tina

Disliked: Cleanliness, property conditions & facilities
Omg we pulled up at this hotel i wanted to cry!!! It was in a bad neighborhood nothing against homeleas people or drug addicts but they were outside hotel up and down the eoads acary! Then we went into room and immediately turned around and they gave us aother room it had poop in toilet disxuted me so bad! So we got anotger room bugs crawling everywhere on walls mexicans hanging all along upstairs loud music no door on bathroom long story short It was a nightmare
Stayed 1 night in Feb 2024
Response from General Manager on Feb 21, 2024
Dear Tina,Thank you for choosing to stay with us. From your feedback we learned that we didn’t match your expectation. Kindly accept our apology for this issue. We have taken your feedback positively and appropriate measures have been initiated for preventing this in the future.We will constantly strive to improve our standards and amenities to exceed the expectations of our valued guests like yourself.Looking forward to welcoming you back.Sincerely,General Manager

10/10 Excellent

Chasity

Stayed 3 nights in Feb 2024
Response from General Manager on Mar 21, 2024
Dear Chasity,Thank you for choosing us at Driftwood Beach Motel during your last stay here. We saw your comments and are happy that you enjoyed your stay. This means the world to us and it will motivate us to do even better.We will be delighted to host you again during the tour next stay hereSincerely,General Manager

2/10 Terrible

William

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was extremely dirty and not as advertised at all. They stole money from us.
Stayed 1 night in Feb 2024
Response from General Manager on Feb 20, 2024
Dear William,We are very thankful to you for selecting our property during your previous visit. From your review, we noticed that we have not lived up to your expectation and your high standards. We offer an unconditional apology. We have investigated your issue thoroughly and have taken appropriate steps to ensure that this does not repeat. Looking forward to welcoming you back and we are confident that you will see a better version of us then.Sincerely,General Manager

4/10 Poor

Carolyn

Liked: Cleanliness, staff & service
Disliked: Amenities
Ocean View.
Stayed 2 nights in Feb 2024
Response from General Manager on Feb 19, 2024
Dear Carolyn,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Thank you,Sincerely,General Manager

6/10 Okay

Linda

Liked: Cleanliness
No Elevators, people they have bad news shouldn't be on the third floor they did put us in another room that causes more money.
Stayed 3 nights in Feb 2024
Response from General Manager on Feb 17, 2024
Dear Linda,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Sincerely,General Manager

8/10 Good

Terry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view of the ocean
Stayed 4 nights in Feb 2024
Response from General Manager on Feb 17, 2024
Dear Terry,Thank you for staying with us at Driftwood Beach Motel and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Sincerely,General Manager

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had a very clean oceanfront room. Room was clean, stade was friendly. Will definitely stay there again.
Stayed 6 nights in Feb 2024
Response from General Manager on Feb 16, 2024
Dear Jennifer,We are delighted that you decided to stay with us at Driftwood Beach Motel during your last trip. We acknowledge the happy experience that you have had. Thanks for sharing your valuable feedback. This means a lot to usWe are looking forward to seeing you again with us soon. Sincerely,General Manager

8/10 Good

Brooke

Traveled with partner
Liked: Cleanliness
Room was facing the ocean and beautiful. Outdated rooms.
Stayed 5 nights in Feb 2024
Response from General Manager on Feb 13, 2024
Dear Brooke,We loved having you stay with us at Driftwood Beach Motel. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Sincerely,General Manager

8/10 Good

Kayla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice view of the beach, staff was very nice, rooms were clean
Stayed 1 night in Feb 2024
Response from General Manager on Feb 13, 2024
Dear Kayla,We loved having you stay with us at Driftwood Beach Motel. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Sincerely,General Manager

4/10 Poor

Sandra, Orlando

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great to be so close to the beach. Repair on bathroom not completed. Details like caulking, molding not finished. Lower kitchen cabinet doors by sink were filthy. Chairs outside by room not clean. Refrigerator not defrosted. Outside area provided lots of seating and pool looked clean. Staff not friendly when arrived. Sprinkler system should go off before 7am. Still on at 8 so got wet when going to car or back area to take steps to beach.
Stayed 3 nights in Feb 2024
Response from General Manager on Feb 12, 2024
Dear Sandra,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Thank you,Sincerely,General Manager

10/10 Excellent

Eugene

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice ocean view.
Stayed 3 nights in Feb 2024
Response from General Manager on Feb 10, 2024
Dear Eugene,Thank you for staying with us at Driftwood Beach Motel and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Sincerely,General Manager

8/10 Good

James

Sliding door lock did not work
Stayed 7 nights in Feb 2024
Response from General Manager on Feb 9, 2024
Dear James,We are delighted that you decided to stay with us at Driftwood Beach Motel during your last trip. We acknowledge the happy experience that you have had. Thanks for sharing your valuable feedback. This means a lot to usWe are looking forward to seeing you again with us soon. Sincerely,General Manager

2/10 Terrible

James

Disliked: Cleanliness, staff & service, property conditions & facilities
Response from General Manager on Feb 6, 2024
Dear James,We are very thankful to you for selecting our property during your previous visit. From your review, we noticed that we have not lived up to your expectation and your high standards. We offer an unconditional apology. We have investigated your issue thoroughly and have taken appropriate steps to ensure that this does not repeat. Looking forward to welcoming you back and we are confident that you will see a better version of us then.Sincerely,General Manager

6/10 Okay

David

Liked: Property conditions & facilities
Stayed 2 nights in Jan 2024
Response from General Manager on Feb 2, 2024
Dear David,Thank you for staying with us and also for sharing your valuable feedback. We appreciate it and truly believe that this will help us improve our overall service. We are truly sorry about your unhappy experience with us, and we have already initiated appropriate actions for improvements to your feedback. Looking forward to welcoming you back at the soonest and we are confident that you will see a better version of us then.Sincerely,General Manager

10/10 Excellent

Muskaan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good.
Stayed 1 night in Jan 2024
Response from General Manager on Jan 30, 2024
Dear Muskaan,We loved having you stay with us at Driftwood Beach Motel. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Sincerely,General Manager

4/10 Poor

Thomas

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
The TV did not work when we arrived. I went to the office hoping to have it resolved the next day, but it was not. Also there was a roach on the floor when we arrived. Our room was not attended to when we went away to the race track. No clean towels or coffee supplies. Bathroom door and porch door did not latch properly.
Stayed 2 nights in Jan 2024
Response from General Manager on Jan 30, 2024
Dear Thomas,We are very thankful to you for selecting our property during your previous visit. From your review, we noticed that we have not lived up to your expectation and your high standards. We offer an unconditional apology. We have investigated your issue thoroughly and have taken appropriate steps to ensure that this does not repeat. Looking forward to welcoming you back and we are confident that you will see a better version of us then.Sincerely,General Manager

4/10 Poor

Terry

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from General Manager on Jan 30, 2024
Dear Terry,We are very thankful to you for selecting our property during your previous visit. From your review, we noticed that we have not lived up to your expectation and your high standards. We offer an unconditional apology. We have investigated your issue thoroughly and have taken appropriate steps to ensure that this does not repeat. Looking forward to welcoming you back and we are confident that you will see a better version of us then.Sincerely,General Manager