Pillowtop beds, in-room safe, laptop workspace, iron/ironing board

Reviews of El Caribe Resort & Conference Center

2.5 out of 5
El Caribe Resort & Conference Center
2125 S Atlantic Ave, Daytona Beach Shores, FL

Reviews

7.2

Good

Rating 10 - Excellent. 312 out of 1001 reviews" "
Rating 8 - Good. 268 out of 1001 reviews" "
Rating 6 - Okay. 179 out of 1001 reviews" "
Rating 4 - Poor. 121 out of 1001 reviews" "
Rating 2 - Terrible. 121 out of 1001 reviews" "

7.0/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

6.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Kimberly

Traveled with family and small children, Traveled with group
Disliked: Staff & service
I love the view of the ocean. I didn't like that they had my ac locked, I could not set it lower than 70. Need to have pest control, roaches was in the rooms.
Stayed 2 nights in Apr 2024
Response from DW on Apr 18, 2024
KImberly, Thank you for taking the time to leave a review and your feedback. We take our guests and their experiences here very serious. I hope you informed the desk of issue. Regardless, that is something we will be addressing. We hope to see you again in the future.

10/10 Excellent

dana

Liked: Cleanliness, staff & service, amenities
requested a handicapped room and did not get it
Stayed 2 nights in Apr 2024
Response from DW on Apr 15, 2024
Dana, Thank you for taking the time to leave a review. I am sorry we were not able to accommodate you with the room you needed. We hope to have you again in the future.

4/10 Poor

Rob

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Staff is really nice. Linens and rooms clean enough. Bathrooms fairly old and gross is main issue. The hotel is quite dated but fine. Good location. Breakfast is not great .
Stayed 2 nights in Apr 2024
Response from DW on Apr 15, 2024
Rob, Thank you for leaving us your feedback. We are working daily on improving and thanks to guests like you, we know which areas need improvement.

2/10 Terrible

Andrew

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location Screaming and music late in the night and POT smock after 12 midnight .
Stayed 2 nights in Apr 2024

2/10 Terrible

Valery

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
i,m standing with my family 03/26/24 to 04/03/24.We were shocked when we saw the building and the office!I didn`t think there were such terrible hotels in America!Everything olds is rusty!In the room kitchen is terrible,the windows are dirty,the balcony is all shabby!
Stayed 8 nights in Mar 2024

10/10 Excellent

Brandice

Liked: Staff & service
Disliked: Property conditions & facilities
The outside appearance is very misleading from the inside. It definitely needs some upgrades . The staff were amazing and very understanding. The rooms were as pictured but the structure of the building is very aged shows repairs, rust spots and leaks . It was very convenient to get on and off the beach . The pools were warm and heavily chlorinated . Close by stores as restaurants for dining and shopping . Overall the experience was a 10 however the accurate description and appearance of the building is a 4.
Stayed 2 nights in Mar 2024
Response from DW on Apr 15, 2024
Brandice, Thank you for taking the time to leave a review. We take any and all feedback seriously. We strive to give each and every guest a enjoyable experience and glad to hear our staff was on point.

10/10 Excellent

Brian

Traveled with family
Liked: Cleanliness, staff & service, amenities
Love the beach
Stayed 1 night in Mar 2024
Response from DW on Apr 1, 2024
Brian, Thank you for taking the time to leave such a great review. We are happy you had such a memorable experience. We hope to see you again, your next trip to the beach.

8/10 Good

motaz

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from DW on Mar 29, 2024
Thank you for taking the time to leave a review. We are glad you enjoyed your stay. We hope to have you stay again in the future so it will give us a chance to Wow you and get the 5 out of 5.

6/10 Okay

Michelle

Liked: Staff & service, property conditions & facilities
Floors were filthy all week, water was shut off three times during our stay, but the staff in the breakfast area and the maid service were super friendly.
Stayed 7 nights in Mar 2024
Response from DW on Mar 29, 2024
Michelle, Thank you for taking the time to leave a review. We apologize that your experience was not up to par. We take all feedback seriously and we will share your comments with all staff . Glad to hear that your interactions with our staff were pleasant. Hope to have you stay with us again in the future.

10/10 Excellent

Lapaul

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2024
Response from DW on Mar 21, 2024
Lapaul, Thank you for taking the time to leave a review. We appreciate any and all feedback. We hope to see you the next time you visit the beach.

10/10 Excellent

Nayara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from DW on Mar 20, 2024
Thank you for taking the time to leave a review. We are happy to hear you had a great experience at El Caribe.

8/10 Good

Jeylina

Traveled with family and small children
Liked: Cleanliness
.
Stayed 2 nights in Mar 2024
Response from DW on Mar 18, 2024
Jeylina, Thank you for taking time to leave a review. We pride our selves on our guests experiences. Hopefully, we get the chance to WOW you in the future.

10/10 Excellent

David

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay with or without kids.
Stayed 2 nights in Mar 2024
Response from DW on Mar 15, 2024
David, Thank you for taking the time to leave a review. We are happy to hear you enjoyed your stay with us. We look forward to your next visit.

6/10 Okay

Sheila

Stayed 4 nights in Mar 2024
Response from DW on Apr 18, 2024
Sheila, Thank you for taking time to leave a review. We hope to have you stay with us again soon.

2/10 Terrible

Christian

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Horrible experience over all the buildings needs major upgrades and the pictures are misleading, price doesn’t reflect quality or value
Stayed 1 night in Mar 2024
Response from DW on Mar 13, 2024
Christian, I do apologize that our hotel did not meet your expectations. I will be sharing your review with my staff. We take our feedback seriously and will continue daily to improve. We hope to get the chance to WOW you in the future.

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was absolutely amazing and very helpful. I couldn’t have had a better experience for bike week.
Stayed 1 night in Mar 2024
Response from Kat on Mar 11, 2024
Thank you! We hope to see you again soon

6/10 Okay

Kaytlin

Stayed 1 night in Mar 2024
Response from Hotel Manager on Mar 9, 2024
Dear Kaytlin,We're glad you had a positive experience during your stay. If there's anything we can do to make your next stay even better and earn that perfect 5, please let us know. We appreciate your feedback and look forward to welcoming you back soon.Sincerely, Hotel Manager

8/10 Good

Randy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was great place, facilities were good. Great value for the money, I would go back for sure!
Stayed 1 night in Mar 2024
Response from Hotel Manager on Mar 8, 2024
Dear Guest,Thank you for your wonderful comment. We are delighted that your time with us was so amazing! Our team endeavours to go above and beyond to ensure a great experience for our guests. We look forward to hosting you again soon for another fantastic experience.Sincerely, Hotel Manager

10/10 Excellent

cory

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy
Stayed 1 night in Mar 2024
Response from DW on Mar 4, 2024
Thank you Cory for the review. We hope to be your go to place at the beach.

10/10 Excellent

paul

Liked: Cleanliness, staff & service
Price was great
Stayed 1 night in Feb 2024
Response from Kat on Feb 29, 2024
Thank you for the review! We look forward to seeing you again soon.

8/10 Good

Jas

Liked: Cleanliness
Clean rooms friendly staff very quiet
Stayed 2 nights in Feb 2024
Response from Kat on Feb 26, 2024
Thank you for the review. We hope to see you again real soon

8/10 Good

Tarvis

Traveled with family
Liked: Cleanliness, staff & service
Great value. Property very clean. It’s an older property with nice updates. Rooms look like the picture. Nice unobstructed views. 3 pools next to beach. Quick check in. Convenient grocery shopping and eateries right across the street. Felt safe. Some doors slam very loudly but otherwise great for price.
Stayed 2 nights in Feb 2024
Response from kat on Feb 26, 2024
Thank you for the great review hope to see you again soon

10/10 Excellent

Jose

Stayed 1 night in Feb 2024
Response from Kat on Feb 26, 2024
Perfect score!! It means alot to see a great review. Come back to our sunny beach very soon.

10/10 Excellent

Jose

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Kat on Feb 25, 2024
Thank you for the great review! Glad we were able to accommodate you and hope you stay with us again soon!

6/10 Okay

jen

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful location, beautiful veiw. No moisture control in rooms. Only.complaint
Stayed 1 night in Feb 2024
Response from Hotel Manager on Feb 24, 2024
Dear Jen,Thank you for your positive feedback about the wonderful location and beautiful view. We're glad you enjoyed those aspects of your stay. We appreciate your feedback regarding moisture control in the rooms, and we will certainly take that into consideration for improvements. Your input is valuable, and we look forward to the possibility of welcoming you back for another enjoyable stay.Sincerely, Hotel Manager

6/10 Okay

Suzanne

Liked: Staff & service
Nice view but was loud
Stayed 1 night in Feb 2024
Response from Hotel Manager on Feb 23, 2024
Dear Suzanne,Thank you for sharing your feedback with us. We're glad to hear that you enjoyed the view from your room, although we apologize for any inconvenience caused by noise during your stay. Your comfort is important to us, and we will address this issue to ensure a more peaceful experience for our guests in the future. We hope to welcome you again soon.Sincerely, Hotel Manager

6/10 Okay

Sandra, Woodbridge

Liked: Staff & service
Property is old and needs renovation
Stayed 3 nights in Feb 2024
Response from DW on Feb 19, 2024
Sandra, Thank you for taking the time to leave a review. We appreciate your candid feedback about our property. We apologize that the state of the property didn't meet your expectations. We are continuously working on making improvements. We do hope to have the opportunity to provide you with a better experience in the future.

6/10 Okay

latasha

Traveled with partner
Disliked: Amenities, property conditions & facilities
While the location is excellent the property itself is extremely outdated. I stayed in one of the oceanfront rooms. The room was clean however rust was on the bathtub, doors, refrigerator and stovetop. The entire property needs to be rehabilitated and I’m sure their rating would skyrocket based on being a beachfront hotel. There are so many hotels on the strip and I would have definitely bypassed this one had I known in advance. My best recommendation is to pay a few extra bucks for a nicer hotel. I only stayed here because everything was booked due to the NASCAR races. Don’t do it!!! Thank me later
Stayed 1 night in Feb 2024
Response from Hotel Manager on Feb 17, 2024
Dear Guest,Thank you for sharing your experience with us. We're glad to hear that you appreciated our excellent location but apologize for any inconvenience caused by the outdated condition of our property. We take your feedback seriously and will address the issues you mentioned promptly to ensure improvements are made. We hope to have the opportunity to provide you with a better experience in the future.Sincerely, Hotel Manager

2/10 Terrible

Rakesh

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Hotel Manager on Feb 17, 2024
Dear Rakesh,We apologize for the fact that your stay with us didn't meet your expectations. If there's anything in particular that you'd like to share with us or if you have any suggestions on how we can improve, please let us know. Thank you for choosing to stay with us, and we're looking forward to the chance to have you as our guest again. Sincerely, Hotel Manager

8/10 Good

RJ

Liked: Staff & service, property conditions & facilities
Location is nice
Stayed 1 night in Feb 2024
Response from Kat on Feb 14, 2024
Thank you for the great review. Have a great day

8/10 Good

jim, Bryson

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
service excellent , check in was the easiest and the best I have ever seen
Stayed 15 nights in Jan 2024
Response from DW on Feb 13, 2024
Jim, Thank you for the review. It pumps us up to hear our staff left such a good impression. We pride ourselves on great customer service. We will be shooting for a 5 out of 5 on your next stay!

6/10 Okay

Dianna

Traveled with family
Disliked: Property conditions & facilities
Every fixture leaked
Stayed 1 night in Feb 2024
Response from Kat on Feb 12, 2024
I am sorry for your inconvenience. Had you alerted the front desk and we had rooms available we would have moved you. We hope you come back and if any issues in the room we will be more then happy to accommodate

8/10 Good

Janel

Liked: Cleanliness, staff & service, amenities
I enjoyed my stay here, there are some issues that need to be repaired but looking as if this an older hotel it was a very nice stay.
Stayed 1 night in Feb 2024
Response from Myke on Feb 13, 2024
Thank you for staying with us!! we are working extensively to patch the issues. We look forward to your next stay !!!!!!!!!!

4/10 Poor

Shannon

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Rusty bathroom, dirty beds, outdated rooms and appliances, roaches
Stayed 1 night in Feb 2024
Response from Hotel Manager on Feb 12, 2024
Dear Shannon,We sincerely apologize for the subpar conditions you encountered during your stay. Your experience falls far below our standards, and we're committed to addressing these issues immediately. Please rest assured that corrective measures will be taken to ensure our facilities meet the expectations of our guests. We appreciate your feedback and hope for the opportunity to regain your trust in the future.Sincerely, Hotel Manager

10/10 Excellent

Jose

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of space to hang out.
Stayed 1 night in Feb 2024
Response from Kat on Feb 11, 2024
Glad you enjoyed your stay. Hope to see you again soon!

10/10 Excellent

Victoria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vintage property! Takes us back to old Florida. Away from the busy part of Daytona Beach. Wonderful. Right on the beach.
Stayed 1 night in Feb 2024
Response from Kat on Feb 11, 2024
Thank u for the kind review. We are glad you enjoyed your stay with us. Come back again soon!

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in Feb 2024
Response from DW on Feb 5, 2024
Omar, Thank you for taking time to leave a review. We are happy to hear everything was "All Good". We do hope we will be your go to place next time your here.

10/10 Excellent

Carol

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely resort. Two pools plus kiddie pool will be great in hot weather while soaking in the feel of the ocean. Beautiful landscaping and grounds.
Stayed 1 night in Jan 2024
Response from Hotel Manager on Feb 4, 2024
Dear Guest,Thank you for your delightful review on Expedia! We are thrilled to hear that you enjoyed our resort, including the pools, kiddie pool, and the picturesque surroundings. Your kind words about our landscaping and grounds are truly appreciated. We look forward to welcoming you back in the future.Sincerely, Hotel Manager

10/10 Excellent

RJ

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Hotel Manager on Feb 4, 2024
Dear Guest,We appreciate your 5-star rating on Expedia! Thank you for choosing our hotel, and we're delighted to hear that you had a positive experience. If you have any feedback or comments to share, we would love to hear them.Sincerely, Hotel Manager

8/10 Good

Javier

Traveled with family
Liked: Staff & service, amenities
Could use some updates and modernization. Feels like it has not been considered for an update for years. Accommodations were comfortable and appeared clean.
Stayed 2 nights in Jan 2024
Response from Hotel Manager on Feb 3, 2024
Dear Javier, Thank you for the stay at our hotel. We are happy to learn that your overall experience was excellent. We are always trying to provide a great experience for the new guest.We have noted your concern and forwarded to the management department. We will surely work on it. We promise next time you will find a great experience. Please visit us again.SincerelyHotel Manager

4/10 Poor

John

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
If you can afford to stay somewhere better you should. The property is dirty and in need of many repairs.I regret staying there for the price.
Stayed 2 nights in Jan 2024
Response from DW on Jan 30, 2024
John, Thank you for taking time to leave your feedback. Your input is important to us and we take any and all seriously. We strive daily to improve and couldn't do it without our guests feedback. We hope to get a chance to WOW you in the future.

10/10 Excellent

janice

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Jan 2024
Response from Hotel Manager on Jan 18, 2024
Dear Janice,Thank you for your positive feedback! We're delighted to hear that you had a good experience during your stay with us. Providing a pleasant experience for our guests is our top priority, and we're glad that we met your expectations. We look forward to welcoming you back again soon.Sincerely, Hotel Manager

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Hotel Manager on Jan 15, 2024
Dear Eric,Thank you for your stay. Your rating is very much encouraging and motivating for our hotel & staff. We continuously make efforts to better our hospitality and guest comfort. It is a pleasure to serve guests like you and your rating shall motivate us to better our hospitality. We look forward to welcoming you again.Sincerely, Hotel Manager

6/10 Okay

Amy

Traveled with family
Liked: Staff & service
Exactly what we expected. We weren't looking for luxury, just a cheap place to stay for a couple of nights. No frills, nothing fancy, but it served the purpose we needed. Staff were very friendly. Appreciated the continental breakfast.
Stayed 2 nights in Jan 2024
Response from Hotel Manager on Jan 9, 2024
Dear Amy,Thank you for your positive review! We're glad to hear that our accommodation met your expectations for a budget-friendly stay. It's great to know that our staff was friendly and that you appreciated the continental breakfast. We strive to provide a comfortable and practical experience, and we hope to welcome you back whenever your travels bring you to the area.Sincerely, Hotel Manager

10/10 Excellent

Kelly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice little place with an amazing view!
We stayed here in the Ormond beach suite for 4 nights after Christmas. The staff was very friendly and polite. Housekeeping came around daily and asked if we needed anything. Breakfast was good and had several options like breakfast sandwiches, cereal, muffins, bagels, fruits, oatmeal, yogurts, coffee, hot chocolate and milk. It was a little chilly while we were there and so heated pool felt amazing! The room had amazing views with a wrap around balcony. We saw dolphins every morning from our balcony! The rooms were clean but could use some updating. It was nice to have a small kitchen where we could make a quick meal or heat up leftovers. There was plenty of space in the kitchen, living room, and bedroom so you don’t feel like you’re on top of each other. We enjoyed our time here and will stay again.
Stayed 4 nights in Dec 2023
Response from Hotel Manager on Jan 9, 2024
Dear Kelly,Thank you for your stay and positive comments about our facilities and services. We are so inspired to see your great review of your stay. We promise to remain committed to our hard work to provide every guest with the finest accommodations. We are looking forward to welcoming you again.Sincerely, Hotel Manager

8/10 Good

Tina

Liked: Staff & service
Stayed 1 night in Dec 2023
Response from DW on Jan 9, 2024
Tina, Thank You for taking time to leave a review. Glad you enjoyed your stay. Our goal will be 5 out of 5 your next visit!

4/10 Poor

Verified traveler

Liked: Staff & service, room comfort
Disliked: Cleanliness
You can tell the room has had some recent updates. However, there is a lot more work to be done. There were bugs and insect feces in the kitchen cabinets as well as dirty linens on the beds, the toilet was rusty and not so clean and floor could’ve used a good vacuum. Now, I will say the hotel was NOT as bad as the reviews suggest and if my room was clean thoroughly and properly I probably would visit again. By the way staff was friendly and pleasant 😊
Stayed 1 night in Dec 2023
Response from DW on Jan 31, 2024
Thank you for your review. We will definitely get with our staff and share your input to see where we could improve. We utilize all our guests feedback to make any necessary adjustments. I do hope you will stay with us again and next time we are shooting for a 10 out of 10!

4/10 Poor

Kayla

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Hotel Manager on Jan 9, 2024
Dear Kayla,We apologize for the fact that your stay with us didn't meet your expectations. If there's anything in particular that you'd like to share with us or if you have any suggestions on how we can improve, please don't hesitate to let us know. Thank you for choosing to stay with us, and we're looking forward to the chance to have you as our guest again.Sincerely, Hotel Manager

4/10 Poor

Kathleen

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Older property. Neat and generally clean. Mold on the curtains, no towel racks or shelves in the shower or bathroom. Lights flickered, went out and came back on. Close look at things, they were dirty in the kitchen area. Got woken up middle of the night by loud neighbors. Could hear everything. Beds were springy. Nice view. The hot tub and second pool were closed. Terrible breakfast. Ran out of things.
Stayed 2 nights in Dec 2023
Response from Guest Services-LN on Dec 31, 2023
Sorry we missed the mark on your stay. We are sorry we did not meet your expectations. We hope to see you again soon, and possibly try again to make your stay exceptional

8/10 Good

Tracy

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
room clean and beautiful view of the ocean, it was off season and sad hot tub was closed. heated pool was nice. some construction noisy during day but stoped by 5 pm, all in all good stay for the reasonable price. staff very friendly.
Stayed 1 night in Dec 2023
Response from DW on Dec 31, 2023
Tracy, Thank you for taking time to write a review. We are happy to hear you enjoyed your stay. We hope to have you again soon!