Ratings based on 288 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
97% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Charlotte

Great location & rooms

Posted Dec 24, 2014
Pros: Very clean & modern
Cons: no improvements
Location: Not far to walk on beach or see Flager.
Great location not far from highway. Modern lobby & rooms. Very clean every where. The best free hotel breakfast we have ever had. Great staff.
Comment from Hotel Management
Dec 27, 2014 by Terry, Hotel Management
Diane, I am delighted you found our property to your enjoyment. Flagler Beach, and other local beaches are a great attraction for the area. Being only 10 minutes away we are a prime location to frequent those locations. We receive many compliments towards our breakfast, and I am glad you have found the same conclusion. I hope we are able to host you again in the near future!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Tampa

Nice hotel just off Interstate 95

Posted Dec 23, 2014
Pros: Being off the interstate
Cons: Did not have time to look around at anything else so cannot suggest anything .
Location: No Idea , I was coming from up north and so based on my driving chose this one .
Got into the hotel around Midnight , the room and bathrooms were clean , got up the next morning and left after having a good breakfast , breakfast was good staff were friendly .
Comment from Hotel Management
Dec 27, 2014 by Terry, Hotel Management
Ron, I am glad you found our hotel being a convenient, and pleasurable stop for your travel. I will pass the compliments to the appropriate staff, and I sincerely hope we are able to see you again soon!
3 out of 5
by A verified traveler

Expected more from a brand name hotel

Posted Nov 20, 2014
Pros: Good coffee
Cons: Stop banging on doors at 8:45AM where five rooms are awaken... extend breakfast hours to accommodate extended stay clients.
Location: Location is find... easy off and on for overnight guests.
Called to report late arrival and got the room number. Arrived, checked in and found the room number changed, asked about the first room assigned and got it...went to room... horrible stench in the room and rumpled beds.. Assigned a second room (note, the room that we found changed on arrival was already occupied) and the room was less than expected and smelt and appeared to be stagnate... but very late to change again. Cleaning did not freshen the look and feel/smell of the room. Room was neither deodorized nor held a clean freshness.
Comment from Hotel Management
Dec 3, 2014 by Terry, Hotel Management
I sincerely apologize that your experience was less than expected. This is very unusual for our property. I am glad you found the Coffee good, we receive many compliments in its regards. I hope we are able to host you again in the future, and deliver an exceptional experience.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom florida

Posted Oct 19, 2014
Glad to have chosen this hotel based on the reviews of others
Comment from Hotel Management
Oct 22, 2014 by Terry, Hotel Management
Roger, Thank you very much for reviewing our property. I am happy you enjoyed your time with us, and we look forward to serving you again in the future! Have a great day!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Orlando, FL

Best 2.5 star hotel in Palm Coast

Posted Oct 13, 2014
Very well-maintained property - feels like a three star hotel. Great staff!
Comment from Hotel Management
Oct 16, 2014 by Terry, Hotel Management
Thank you for taking the time out of your busy schedule to review our property. I'm delighted you found your stay enjoyable. I will be sure to relay your appreciation to the entire staff. We look forward to the opportunity to serve you again in the future!
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Hotel Stay

Posted Sep 24, 2014
Terrific staff, extremely comfortable room and central location in Palm Coast.
Comment from Hotel Management
Oct 16, 2014 by Terry, Hotel Management
Thank you for you compliments. It is always great to hear that our hard work is appreciated. We hope to have the same pleasure of serving you in the future!
5 out of 5
Recommended
for Business Travelers
by Debbie Kisslerfrom Spring,Tx

spa

Posted Sep 22, 2014 on Hotels.com
Only wished spa would have been fixed.
Comment from Hotel Management
Oct 14, 2014 by Terry, Hotel Management
Ms. Kissler, Again I apologize for the spa. We are in the process of having it taken care of. Thank you for choosing us again, and we look forward to you being able to use it in the future.
5 out of 5
Recommended
for Business Travelers
by Debra Kisslerfrom Spring,Tx

spa

Posted Sep 17, 2014 on Hotels.com
I was happy with everything except the spa was broken and that is why I booked this hotel based on past experiences.
Comment from Hotel Management
Oct 14, 2014 by Terry, Hotel Management
Ms. Kissler, I sincerely apologize for the spa. We are proactively taking steps to rectify the issue. I am glad that otherwise your stay was pleasant. We hope to see you again in the future!
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Posted Sep 12, 2014 on Hotels.com
No reason to stay anywhere else in this area. Clean, well maintained, friendly staff, convenient location.
Comment from Hotel Management
Oct 14, 2014 by Terry, Hotel Management
Thank you so much for your comments. I am delighted you enjoyed your stay with us. We hope to see you again next time!
4 out of 5
Recommended
by A verified traveler

This traveler left a rating score only Posted Sep 9, 2014 on Hotels.com