Outdoor pool, sun loungers
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Reviews of Holiday Inn Resort Daytona Beach Oceanfront, an IHG Hotel

3 out of 5
Holiday Inn Resort Daytona Beach Oceanfront, an IHG Hotel
1615 S Atlantic Ave, Daytona Beach, FL

Reviews

7.6

Good

Rating 10 - Excellent. 400 out of 1002 reviews" "
Rating 8 - Good. 266 out of 1002 reviews" "
Rating 6 - Okay. 153 out of 1002 reviews" "
Rating 4 - Poor. 94 out of 1002 reviews" "
Rating 2 - Terrible. 89 out of 1002 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Christopher

Disliked: Property conditions & facilities
There was someone pooping outside
Stayed 6 nights in Apr 2024
Response from Management on Apr 16, 2024
Thank you for taking the time to review our hotel. We apologize for any inconvenience you may have experienced during your recent stay with us. We will look at the concerns brought up. We do hope you will come stay with us again in the future.

6/10 Okay

James

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I think the property should be torn down and start over. The furnace and air conditioner does not work well. I think the property been through to many hurricanes and inside it’s dark . It was to much money for the condition it was in will not go back.
Stayed 3 nights in Apr 2024
Response from Management on Apr 16, 2024
Thank you for taking the time to review our hotel. We apologize for any inconvenience you may have experienced during your recent stay with us. We will look at the concerns brought up. We do hope you will come stay with us again in the future.

10/10 Excellent

Sirneria

Liked: Cleanliness, staff & service, property conditions & facilities
My stay was nice
Stayed 1 night in Apr 2024
Response from Management on Apr 11, 2024
Thank you Simeria for taking the time to review our hotel. We truly appreciate the amazing 5 out of 5 score and hope to see you back soon!

2/10 Terrible

Lindsay

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The clump of bleached hair in the bathroom shows me that it was not properly cleaned, room won’t go above 62 degrees because the ac is broken so it’s either have my 4 year old freeze or sweat disgusting that I paid a third of my monthly housing expense for one night in in this hell hole where the pool door is my 10ft from our sleeping room so it slams when anyone goes in and out at until 11 pm. Do better and give me a refund.
Stayed 1 night in Apr 2024
Response from Management on Apr 9, 2024
Thank you for taking the time to review our hotel. We truly apologize for any inconvenience you may have experienced during your recent stay with us. I do hope you brought you issues to the attention of Front Desk so that we could make things better. We do hope you will come stay with us in the near future and give us another chance.

6/10 Okay

Mey

Liked: Staff & service
Stayed 6 nights in Mar 2024
Response from Management on Apr 9, 2024
Thank you for taking the time to review our hotel. We look forward to having you stay with us in the future.

10/10 Excellent

Stevia

Liked: Cleanliness, staff & service, property conditions & facilities
Stopped in on our way to Miami. Slept like a baby. Quiet, mattress was like a cloud. Staff was welcoming and knowledgeable.
Stayed 1 night in Mar 2024
Response from Management on Apr 4, 2024
Thank you Stevia for taking the time to review our hotel. We truly appreciate the fantastic 5 out of 5 score. Glad to see you slept well and hope you enjoyed your time in Daytona Beach and in Miami. Hope to see you back soon!

10/10 Excellent

Joe, Peninsula

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect hotel stay for us!
Stayed 2 nights in Mar 2024
Response from Management on Mar 25, 2024
Thank you Joe for taking the time to review our hotel. We truly appreciate the amazing 5 out of 5 score and hope to see you back soon!

10/10 Excellent

Talena

Traveled with family
Excelent place to Côme with family.
Stayed 1 night in Mar 2024
Response from Management on Mar 18, 2024
Thank you Talena for taking the time to review our hotel. We truly appreciate the amazing 5 out of 5 score and hope to see you back soon!

2/10 Terrible

Tiffany

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I came here again for the second time because the first time staying here was real nice and had zero issues & we all enjoyed ourselves. I decided to come back for the weekend with my family before school started back up. When I got there to check in the lady at the front desk ( I can’t remember her name) was very unprofessional. She was rolling her eyes with an attitude when trying to explain to me why I couldn’t use my card there for the deposit. She told me if I used that card I wouldn’t get my deposit back. I booked a room with pool view and got put in a room in the far corner and immediately went back down to try and change it and got denied. Later on that night when my husband got there he talked to another lady and had no problem getting us in a different room. The door by the stairs near the pool has metal on the bottom of it that scraped my daughter’s foot so that’s a huge safety issue. We also dropped something and came back to get it and it was gone within 2 minutes. It was just an awful time spending a whole lot of money. I didn’t expect to have to deal with such bad customer service after I drive a couple hours. The first night we were there someone was banging on the door at around 1:30am and woke up all my kids. I don’t open the door for anyone but was listening to who was talking and I overheard them say on a walky talky that it was the wrong room they were at. It was just not what I had in mind for a get away with my 4 young children.
Stayed 2 nights in Mar 2024
Response from Management on Mar 18, 2024
Thank you for taking the time to review our hotel. We apologize for any inconvenience you may have experienced during your recent stay with us. We will look at the concerns brought up. We do hope you will come stay with us again in the future.

4/10 Poor

Javon

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
We did not consider this location to be ideal location for a family getaway; however, we were fortunate to experience a staff member who was courteous.
Stayed 1 night in Mar 2024
Response from Management on Mar 14, 2024
Thank you for taking the time to review our hotel. We apologize for any inconvenience you may have experienced during your recent stay with us. We will look at the concerns brought up. We do hope you will come stay with us again in the future.

8/10 Good

Cori Anne

Traveled with family
Liked: Cleanliness
It was good for the value
Stayed 2 nights in Feb 2024
Response from Management on Feb 27, 2024
Thank you, Cori Anne, we greatly appreciate you for sharing your experience with us. We hope you visit us again!

8/10 Good

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location to beach was great but coke machine drinks was hot the night before and the morning after
Stayed 1 night in Feb 2024
Response from Management on Feb 27, 2024
Thank you, Sean, we greatly appreciate you for sharing your experience with us. We hope you visit us again!

8/10 Good

Michael

Liked: Staff & service
Let’s be fair, this is a 3 star hotel with tired rooms and facilities. Nothing is fancy but it is clean and staffed with attentive staff who do not appear to hate their jobs. I would stay here again
Stayed 5 nights in Feb 2024
Response from Management on Feb 21, 2024
Thank you, Michael, we greatly appreciate you for sharing your experience with us. We hope you visit us again!

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property on the water. Nice room, clean
Stayed 2 nights in Feb 2024
Response from Management on Feb 19, 2024
Thank you, Jane, we greatly appreciate you for sharing your experience with us. We hope you visit us again!

10/10 Excellent

Vicki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great experience. Staff food good. Beautiful view of the ocean. Reasonably priced. Would stay there again
Stayed 3 nights in Feb 2024
Response from Management on Feb 16, 2024
Thank you, Vicki, we greatly appreciate you for sharing your experience with us. We hope you visit us again!

10/10 Excellent

Austin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious room with a great ocean view
Stayed 1 night in Jan 2024
Response from Management on Jan 23, 2024
Thank you, Austin, we greatly appreciate you for sharing your experience with us. We hope you visit us again!

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Management on Jan 12, 2024
Thank John, Jeffrey, we greatly appreciate you for sharing your experience with us. We hope you visit us again!

8/10 Good

Jean

Traveled with partner
Stayed 1 night in Jan 2024
Response from Management on Jan 9, 2024
Thank you for taking the time to review our hotel. We are pleased to see you enjoyed your recent stay with us. We look forward to your return.

4/10 Poor

Jessica

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Management on Jan 9, 2024
Thank you for taking the time to review our hotel. We apologize for any inconvenience you may have experienced during your recent stay with us. We will look at the concerns brought up. We do hope you will come stay with us again in the future.

8/10 Good

stephanie

Stayed 2 nights in Jan 2024
Response from Management on Jan 9, 2024
Thank you for taking the time to review our hotel. We are pleased to see you enjoyed your recent stay with us. We look forward to your return.

10/10 Excellent

Jeffrey

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view, secure parking, room was very nice compared to others I've stayed at in the area.
Stayed 1 night in Jan 2024
Response from Management on Jan 12, 2024
Thank you, Jeffrey, we greatly appreciate you for sharing your experience with us. We hope you visit us again!

10/10 Excellent

Tracy

Traveled with family
Liked: Cleanliness, staff & service, amenities
I was disappointed at first when the breakfast option was misleading but staff were very empathetic and the restaurant/bar area really makes the stay! They are friendly and truly seem to want guests to feel welcome! The room was ok- bed was not super comfortable, the cabinet door for fridge was broken and the toilet kept running. Wasn’t best holiday inn I have stayed in overall.
Stayed 2 nights in Jan 2024
Response from Management on Jan 9, 2024
Thank you for taking the time to review our hotel. We are pleased to see you enjoyed your recent stay with us. We look forward to your return.

4/10 Poor

Maykell

Traveled with group, Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
For it being in such a high demand and being a prime location. This hotel was very dated. Great views of the ocean, but the rooms themselves were VERY dated.
Stayed 2 nights in Dec 2023
Response from Management on Jan 9, 2024
Thank you for taking the time to review our hotel. We apologize for any inconvenience you may have experienced during your recent stay with us. We will look at the concerns brought up. We do hope you will come stay with us again in the future.

8/10 Good

Tammy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023
Response from Management on Jan 5, 2024
Thank you for taking the time to review our hotel. We are pleased to see you enjoyed your recent stay with us. We look forward to your return.

2/10 Terrible

kyle

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Management on Jan 9, 2024
Thank you for taking the time to review our hotel. We apologize for any inconvenience you may have experienced during your recent stay with us. We will look at the concerns brought up. We do hope you will come stay with us again in the future.

8/10 Good

Joyce

Stayed 1 night in Dec 2023
Response from Management on Jan 5, 2024
Thank you for taking the time to review our hotel. We are pleased to see you enjoyed your recent stay with us. We look forward to your return.

8/10 Good

Harley

Traveled with partner
Liked: Cleanliness
Stayed 1 night in Dec 2023
Response from Management on Jan 4, 2024
Thank you for taking the time to review our hotel. We are pleased to see you enjoyed your recent stay with us. We look forward to your return.

8/10 Good

Razia

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Dec 2023
Response from Management on Dec 29, 2023
Thank you for taking the time to review our hotel. We are pleased to see you enjoyed your recent stay with us. We truly appreciate you choosing us each time you come to our area. We look forward to your return.

10/10 Excellent

Tom

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was excellent in every way . The no smoking on property policy prevented us from smoking outside on our BALCONY !!! .IMPOSED A HUGE INCONVENIENCE !!!...AND RUINED OUR STAY.
Stayed 1 night in Dec 2023
Response from Management on Dec 27, 2023
Thank you for taking the time to review our hotel. We are pleased to see you enjoyed your recent stay with us. We truly appreciate you choosing us each time you come to our area. We look forward to your return.

8/10 Good

Sheila

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Good and fast
Stayed 1 night in Dec 2023
Response from Management on Dec 27, 2023
Thank you for taking the time to review our hotel. We are pleased to see you enjoyed your recent stay with us. We truly appreciate you choosing us each time you come to our area. We look forward to your return.

10/10 Excellent

Christopher

Stayed 3 nights in Dec 2023
Response from Management on Jan 9, 2024
Thank you for taking the time to review our hotel. We are pleased to see you enjoyed your recent stay with us. We look forward to your return.

10/10 Excellent

Kevin

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is third or fourth time we've come back, location on beach , reasonable rates and food prices, breakfast etc
Stayed 1 night in Dec 2023
Response from Management on Dec 19, 2023
Thank you for taking the time to review our hotel. We are pleased to see you enjoyed your recent stay with us. We truly appreciate you choosing us each time you come to our area. We look forward to your return.

10/10 Excellent

robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2023
Response from Management on Dec 15, 2023
Thank you for taking the time to review our hotel. We are pleased to see you enjoyed your recent stay with us. We look forward to your return.

4/10 Poor

Virginia

Traveled with partner
Disliked: Amenities, property conditions & facilities
Very disappointed because I put in my search for a hot tub after a 2 day long drive and it was gross with sand in it and didn’t work. Luke warm water. I would have never booked the room if I would have known it didn’t work. When I mentioned it to pool staff they didn’t even acknowledge me. Would not return
Stayed 1 night in Dec 2023
Response from Management on Dec 11, 2023
Thank you for taking the time to review our hotel. We apologize for any inconvenience you may have experienced during your recent stay with us. We will look at the concerns brought up. We do hope you will come stay with us again in the future.

10/10 Excellent

Kam

Stayed 1 night in Dec 2023
Response from Management on Dec 11, 2023
Thank you for taking the time to review our hotel. We are pleased to see you enjoyed your recent stay with us. We look forward to your return.

6/10 Okay

Mary beth

Liked: Cleanliness
Disliked: Property conditions & facilities
Resort?
This is about rm 227.. a guy told me his stay was fine. The outside was nice where the pool is. Breakfast was good but the service was lengthy. Under staffed but friendly. Now to 227..had a moldy smell covered by faint smell of bleach. The shower door did not shut. Plaster on the floor with dirty worn carpet. Beds were comfortable and clean. Would I stay here again? They would have to lower the price at least $50. I think the express down the road was nicer when we entered by mistake. I would go there. Not sure why the resort fee? It wasn’t a resort. Poor representation of holiday inn. Absolutely not typical of holiday inn experiences of past
Stayed 1 night in Dec 2023
Response from Management on Dec 5, 2023
Thank you for taking the time to review our hotel. We apologize for any inconvenience you may have experienced during your recent stay with us. We do hope you will return in the future.

10/10 Excellent

Russell

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Oct 2023
Response from Management on Dec 5, 2023
Thank you for taking the time to review our hotel. We truly appreciate the 5 out of 5 score and look forward to your return!

10/10 Excellent

thomas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet. Clean and friendly staff. Tried to accommodate your requests. Good location.
Stayed 4 nights in Nov 2023
Response from Management on Dec 5, 2023
Thank you for taking the time to review our hotel. We truly appreciate the 5 out of 5 score and look forward to your return!

6/10 Okay

Derek

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Fire alarms
Stayed 2 nights in Nov 2023
Response from Management on Dec 5, 2023
Thank you for taking the time to review our hotel. We apologize for any inconvenience you may have experienced during your recent stay with us. We do hope you will return in the future.

10/10 Excellent

Bruce

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 3 nights in Nov 2023
Response from Management on Dec 5, 2023
Thank you for taking the time to review our hotel. We truly appreciate the 5 out of 5 score and look forward to your return!

10/10 Excellent

John

Traveled with partner
Liked: Staff & service, amenities
Price was excellent. Building was old and dated but location was outstanding
Stayed 3 nights in Nov 2023
Response from Management on Nov 22, 2023
Thank you for the amazing 5 out of 5 review. We are delighted you enjoyed your stay and look forward to your return in the near future.

10/10 Excellent

Amanda

Stayed 1 night in Nov 2023
Response from Management on Nov 22, 2023
Thank you for the amazing 5 out of 5 review. We are delighted you enjoyed your stay and look forward to your return in the near future.

2/10 Terrible

Suzanne, Fernandina Beach

Stayed 2 nights in Nov 2023
Response from Management on Nov 22, 2023
Thank you for taking the time to review our hotel. We apologize for any inconvenience you may have experienced during your recent stay with us. We do hope you will return and give us another chance in the future.

10/10 Excellent

Cindy

Stayed 1 night in Nov 2023
Response from Management on Nov 22, 2023
Thank you for the amazing 5 out of 5 review. We are delighted you enjoyed your stay and look forward to your return in the near future.

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2023
Response from Jennifer Mulcahy on Nov 20, 2023
Thank you so much for staying with us!!

4/10 Poor

Jim

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
There is a surprise “resort fee” of $22.00 per night. No free breakfast. The property is old and needs updating pretty badly. Parking is an issue. Rude staff cap it off. Stay at the other properties near by
Stayed 3 nights in Nov 2023
Response from Justin Lundell on Nov 17, 2023
I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team to provide a better experience in the future.

4/10 Poor

Carlos

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The toilet ran all night and I had to close the door in order to sleep. The shower was not what I envisioned on the website.
Stayed 1 night in Nov 2023
Response from Management on Nov 14, 2023
Thank you for taking the time to review our hotel. We apologize for any inconvenience you may have experienced during your recent stay with us. We look forward to your return.

4/10 Poor

Harriett

Stayed 2 nights in Nov 2023
Response from Management on Dec 5, 2023
Thank you for taking the time to review our hotel. We apologize for any inconvenience you may have experienced during your recent stay with us. We do hope you will return in the future.

10/10 Excellent

Javier

Stayed 1 night in Nov 2023
Response from Management on Dec 5, 2023
Thank you for taking the time to review our hotel. We truly appreciate the 5 out of 5 score and look forward to your return!

6/10 Okay

Tyler

Liked: Cleanliness, staff & service
Stayed 6 nights in Nov 2023
Response from Justin Lundell on Nov 12, 2023
Thank you so much for staying with us!