Outdoor pool

Reviews of La Quinta Inn & Suites by Wyndham Oceanfront Daytona Beach

2.5 out of 5
La Quinta Inn & Suites by Wyndham Oceanfront Daytona Beach
816 N Atlantic Avenue, Daytona Beach, FL

Reviews

6.8
Rating 10 - Excellent. 254 out of 1013 reviews" "
Rating 8 - Good. 268 out of 1013 reviews" "
Rating 6 - Okay. 205 out of 1013 reviews" "
Rating 4 - Poor. 138 out of 1013 reviews" "
Rating 2 - Terrible. 148 out of 1013 reviews" "

7.0/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Cassie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
our family had a great time & enjoyed having such ready access to the beach
Stayed 5 nights in Mar 2024
Response from Hotel Manager on Mar 26, 2024
Dear Guest,We're so glad that you enjoyed your stay with us and that we could meet your expectations. We'll be sure to pass on your feedback to our team, and we look forward to welcoming you back again soon!Sincerely,Hotel Manager

6/10 Okay

James

Traveled with family
Liked: Cleanliness, staff & service
Area around the hotel is run down. The hotel itself is "used." It has been around a while.
Stayed 2 nights in Mar 2024
Response from Hotel Manager on Mar 26, 2024
Dear Guest,We apologize for the problems you encountered with your stay. We are working on each of them and hope that you will give us another chance to earn your business.Sincerely,Hotel Manager

6/10 Okay

Shamica

Business traveler
Liked: Cleanliness
My stay was short, but when I got there my room wasn’t ready. That was fine. I sat in the lobby for about 45 minutes and was told that I could finally check in. I did and headed to the room. When I got to the room, housekeeping was still in there and told me that she told the front desk clerk that she needed more time. I sat in my car for another hour before the room was ready. Once I got in, everything was fine, but it wasn’t a great start.
Stayed 1 night in Mar 2024
Response from Hotel Manager on Mar 26, 2024
Dear Guest, Thank you for taking the time to review our facility. We apologize that we were unable to meet your expectations. We are continuously working to improve our facility, and we appreciate you bringing your concerns to our attention.Sincerely,Hotel Manager

2/10 Terrible

Tatianna

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This property did NOT look like the listings. Very run down. We opted to leave and go to another hotel
Stayed 2 nights in Mar 2024
Response from Hotel Manager on Mar 26, 2024
Dear Guest,Thank you for your feedback. We are very sorry to hear that your experience was less than pleasant. We take these matters very seriously and will be sure to pass along your comments to the appropriate departments. We hope you will give us another chance to show you how much we value our guests.Sincerely,Hotel Manager

6/10 Okay

Deborah

Traveled with pets
Liked: Cleanliness, staff & service
La Quinta is advertised as Pet Friendly. There was no designated grassy area to walk a dog. There were no grassy areas anywhere except by the pool, and the sign said "no dogs".
Stayed 2 nights in Mar 2024
Response from Hotel Manager on Mar 26, 2024
Dear Guest,Thank you for your feedback. We are very sorry to hear that your experience was less than pleasant. We take these matters very seriously and will be sure to pass along your comments to the appropriate departments. We hope you will give us another chance to show you how much we value our guests.Sincerely,Hotel Manager

10/10 Excellent

Pharadia

Liked: Cleanliness
Stayed 1 night in Mar 2024
Response from Hotel Manager on Mar 26, 2024
Dear Guest,Thank you for your perfect rating! We're thrilled to hear that you had an excellent experience with us. Your support means a lot to us, and we're grateful for your feedback. We look forward to serving you again in the future and providing you with more exceptional experiences.Sincerely,Hotel Manager

10/10 Excellent

Mialynd T

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hot tub didn’t work , did not know there’s a laundry til the last minute. Elevator was small and look terrible to use
Stayed 2 nights in Mar 2024
Response from Hotel Manager on Mar 20, 2024
Dear Guest,Thank you for taking the time to leave your feedback. We're glad you enjoyed your overall stay. We apologize for any inconvenience regarding the hot tub, laundry facility, and elevator. Your comments will be shared with our team for improvement. We hope to welcome you back for a more seamless experience in the future.Sincerely, Hotel Manager

6/10 Okay

Charles

Liked: Amenities
Disliked: Cleanliness, staff & service
Like the beach and but hiuse keeping staff sucked very rude
Stayed 2 nights in Mar 2024
Response from Hotel Manager on Mar 18, 2024
Dear Guest,Thank you for sharing your feedback with us. We're glad to hear that you enjoyed the beach during your stay. However, we apologize for any disappointment caused by the behavior of our housekeeping staff. This is not reflective of our usual standards of service, and we will address this matter internally to ensure it does not happen again. We appreciate your input as it helps us improve, and we hope to have the opportunity to welcome you back for a better experience in the future.Sincerely, Hotel Manager

10/10 Excellent

Haniel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time at the hotel specially with the pool and beach access. Definitely coming back
Stayed 2 nights in Mar 2024
Response from Hotel Manager on Mar 16, 2024
Dear Guest,Thank you for your excellent rating and wonderful feedback! We're thrilled to hear that you had a great time at our hotel, especially enjoying the pool and beach access. We're delighted that you had such a positive experience, and we can't wait to welcome you back for another fantastic stay in the future.Sincerely, Hotel Manager

2/10 Terrible

Judith

Traveled with partner
Disliked: Amenities
Mold smell they try to cover it with pine soil!!! furniture warped from water damage and beds are uncomfortable amenities not working hot tub out of service
Stayed 1 night in Mar 2024
Response from Hotel Manager on Mar 13, 2024
We sincerely apologize for the subpar experience you had during your stay. It's disappointing to hear about the issues with mold smell, water-damaged furniture, uncomfortable beds, and amenities not working, including the out-of-service hot tub. Please rest assured that we take your feedback seriously and will address these issues promptly to ensure a more comfortable and enjoyable experience for our guests in the future.

4/10 Poor

todd

Disliked: Cleanliness, property conditions & facilities
Good location right on beach, but its old and is basically a roughing it Motor Inn that still charges like an average hotel.
Stayed 2 nights in Mar 2024
Response from Hotel Manager on Mar 11, 2024
Dear Todd,We appreciate your feedback. While we're glad you enjoyed our beachfront location, we apologize for any inconvenience caused by the age of our property. We're continuously working to improve our facilities and we hope to provide a better experience for our guests in the future. Thank you for staying with us.Sincerely, Hotel Manager

8/10 Good

william

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay for a good price
Stayed 3 nights in Mar 2024
Response from Hotel Manager on Mar 11, 2024
Dear William,Thank you for your review! We're pleased to hear that you found our place nice and a good value. If there are any areas where you think we could improve and earn that fifth star, feel free to share your thoughts. We appreciate your feedback and hope to welcome you back for another stay.Sincerely, Hotel Manager

8/10 Good

Christy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Our stay here was very good. Our room was as expected great ocean view and clean. The front desk personnel were always helpful and pleasant. We had direct beach access which was super nice. We would definitely stay here again.
Stayed 4 nights in Feb 2024
Response from Hotel Manager on Feb 29, 2024
Dear Guest,Thank you for sharing your feedback with us. We're delighted to hear that you had a very good stay with us and enjoyed the great ocean view, clean room, and helpful front desk personnel. It's fantastic that you appreciated the direct beach access as well. We're thrilled to know that you would definitely stay with us again, and we look forward to welcoming you back in the future!Sincerely, Hotel Manager

6/10 Okay

Todd Allen

Stayed 10 nights in Feb 2024
Response from Hotel Manager on Mar 22, 2024
Dear Guest,Thank you for sharing your feedback with us. We're sorry to hear that your experience during your recent stay was not up to your expectations. Your satisfaction is important to us, and we would appreciate the opportunity to learn more about any specific issues or concerns you may have encountered so that we can address them accordingly. Please feel free to reach out to us directly so that we can work to make things right and improve our services for future guests. Sincerely, Hotel Manager

4/10 Poor

Donna

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Room was dirty, bathroom door filthy, floors dirty, shoes off, feet were black. Ceiling was obviously repaired due to water leak, breakfast was serioylsy lacking, took a picture of the crock pot used with the sausage gravy, hadnt been cleaned in months most likely. Would not stay here again.
Stayed 5 nights in Feb 2024
Response from Hotel Manager on Feb 16, 2024
Dear Guest,We're truly sorry to hear about the cleanliness issues you encountered during your stay. This does not reflect the standard of service and cleanliness we strive to maintain. Your feedback is invaluable, and we will address these issues promptly to ensure they are not repeated. We apologize for the disappointment and inconvenience caused, and we understand your decision not to stay with us again. Sincerely, Hotel Manager

10/10 Excellent

jose

Traveled with group, Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the rooms
Stayed 2 nights in Feb 2024
Response from Hotel Manager on Feb 14, 2024
Dear Guest,Thank you for your positive feedback! We're delighted to hear that you loved our rooms. Providing comfortable and enjoyable accommodations for our guests is our top priority. We appreciate your review and hope to welcome you back for another great stay in the future!Sincerely, Hotel Manager

6/10 Okay

Tina

Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2024
Response from Hotel Manager on Feb 7, 2024
Dear Guest,Thank you for sharing your feedback with us. We appreciate your honesty and apologize for any inconvenience you experienced during your stay. We will use your comments to make improvements and ensure a better experience for our future guests.Sincerely, Hotel Manager

4/10 Poor

Lori-Ann

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Hotel Manager on Feb 6, 2024
Dear Guest,We apologize for any disappointment you experienced during your stay. Your feedback is valuable, and we take it seriously. We will address your concerns internally to ensure improvements are made. If there are specific issues you encountered that you would like to discuss further, please feel free to reach out to us directly. We appreciate your honesty and hope to have the opportunity to provide you with a better experience in the future.Sincerely, Hotel Manager

2/10 Terrible

Ashley

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Property waited until the day before my stay to tell me the room I booked was unavailable, regardless of me calling two weeks beforehand to make sure I was getting the room I booked. They couldn’t even give me the size bed I asked for, the hot tub was broken, it hardly looked like they bothered cleaning the room from the previous person. Paid way too much to get absolutely nothing I booked and for everybody outside to be able to look into my room
Response from General Manager on Jan 22, 2024
Dear Ashley,While we are honored you chose to join us, we are sorry to know you had such a disappointing experience due to the room not meeting your expectations. Please know that when booking via a third-party site, specific room requests are subject to availability and are never guaranteed, though we do our best to honor all requests. Please know the experience you had does not reflect the high standards most guests enjoy when they stay with us, and for that, we are truly sorry. On behalf of our entire team, we are grateful for your time and wish you well as your travels continue.

10/10 Excellent

Darlene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Hotel Manager on Feb 1, 2024
Dear Guest,Thank you for your positive rating. We appreciate your feedback and are pleased to know that you had a satisfactory experience during your stay. If you have any specific comments or suggestions, we would love to hear them to further enhance your future visits.Sincerely, Hotel Manager

8/10 Good

Angelina

Traveled with family
Liked: Staff & service
Stayed 2 nights in Jan 2024
Response from Hotel Manager on Feb 1, 2024
Dear Guest,Thank you for your review and the positive rating. We appreciate your feedback and would love to know more about your experience to ensure we continue to meet and exceed your expectations. If there are specific areas you think we can improve, please feel free to share your insights.Sincerely, Hotel Manager

4/10 Poor

Nadeem

Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty
Stayed 1 night in Dec 2023
Response from General Manager on Jan 9, 2024
Dear Nadeem,Your feedback is valuable as it helps us improve. Please accept our apologies for any concerns about cleanliness. We'll pass your comments along to our housekeeping staff, and we'd appreciate the chance to provide you with more suitable accommodations.

8/10 Good

Kevin

Liked: Cleanliness, staff & service
Stayed 6 nights in Dec 2023
Response from Hotel Manager on Feb 1, 2024
Dear Guest,Thank you for your review and positive rating. We appreciate your feedback. If there are any specific aspects of your stay that stood out or areas where we can further improve, we would be grateful to hear more. Your insights are important to us as we strive to provide the best possible experience for our guests.Sincerely, Hotel Manager

2/10 Terrible

Alona

Traveled with family and small children, Traveled with pets
Disliked: Cleanliness, staff & service, amenities
Every time we travel, we make sure to book in La quinta hotel We stayed for 4 nights in La Quinta Daytona Beach, if we did not request to clean the room they will never do it, It’s our first time to have this bad experience with La quinta
Stayed 4 nights in Dec 2023
Response from General Manager on Jan 9, 2024
Dear Alona,We appreciate your feedback, and we apologize for any issues with housekeeping. This is not a typical experience, and we'll speak with our team about your comments. Should you be in the area again, please consider coming back to see us.

8/10 Good

Alicia

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities
This hotel was perfect for us. They are super dog friendly, just remember as a pet owner to keep your dog on a leash and pick up after your pooch. Room was nice and spacious, we had a first floor room which was great for our older dog. Bed was comfy, beach view was amazing and the free breakfast did the job! Hot eggs, bagel, biscuits and gravy, fruit and cereal… front desk ladies were very friendly and kind! We will stay again!
Stayed 1 night in Jan 2024
Response from General Manager on Jan 9, 2024
Dear Alicia,On behalf of our La Quinta Inn & Suites by Wyndham Oceanfront Daytona Beach team, thank you for sharing your positive experience. We're glad you enjoyed our nice rooms, comfortable beds, beautiful views, and all the comfort and amenities we provide our guests. Your feedback is appreciated, and we look forward to welcoming you back for an even better time. Until then, we wish you well.

10/10 Excellent

Karelys

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great services
Stayed 1 night in Dec 2023
Response from General Manager on Jan 9, 2024
Dear Karelys,Thanks for visiting La Quinta Inn & Suites by Wyndham Oceanfront Daytona Beach. It was our pleasure to serve you, and we trust you had a great trip to Daytona Beach. Come back soon!

4/10 Poor

France

Disliked: Staff & service, amenities, property conditions & facilities
A run down motel on the side of the road
Stayed 3 nights in Dec 2023
Response from General Manager on Dec 23, 2023
Thank you for taking a moment to review your recent visit. We regret to learn of your disappointment with your experience. If you have any suggestions for areas in which we can look to make improvements for the future, please feel free to reach out to us directly.

2/10 Terrible

Nordia

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty !!
Stayed 2 nights in Nov 2023
Response from General Manager on Dec 23, 2023
Dear Nordia,Thank you for taking a moment to review your recent experience. We regret to learn of your disappointment. Cleanliness is one of our top priorities and will be discussed thoroughly by our dedicated team as we make the appropriate changes. We are grateful to you for bringing your concerns to our attention and hope you consider staying with us again in the future for a better visit.

2/10 Terrible

Toni

Disliked: Amenities
Stayed 1 night in Dec 2023
Response from Hotel Manager on Feb 1, 2024
Dear Toni,It is disappointing to see that your stay was not satisfactory at our hotel, given the 1-star rating. It would have been better if you could have specifically mentioned the key areas that bothered you so that we could have focused on improving them. Anyway, your feedback is important to us, and you can contact us at any time to inform us of your concerns. Guest feedback is important to us for improvement. I look forward to seeing you again.Yours sincerely,Hotel Manager

10/10 Excellent

Jesse

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Hotel Manager on Feb 1, 2024
Dear Jesse,Thanks for staying at our hotel and expressing your satisfaction through the review by giving us a 10-star rating. Your rating is very encouraging and motivating for our hotel and staff. We continuously make efforts to improve our hospitality and guest comfort. It is a pleasure to serve guests like you, and your rating will motivate us to improve our hospitality. I hope to see you again soon!Regards, Hotel Manager

2/10 Terrible

janice

N
Stayed 2 nights in Dec 2023
Response from General Manager on Dec 19, 2023
Dear Janice,Based on your rating, we're sorry to hear that you didn't have a good experience with us overall. In order to better address specific issues, we encourage you to reach out to us with additional information about how we could have improved your visit. We hope to hear from you soon.

8/10 Good

Yinelly

Stayed 3 nights in Dec 2023
Response from Hotel Manager on Feb 1, 2024
Dear Yinelly,Thanks for staying with us. We would like to invite you to write more about how we can improve our services, which could earn us a 10-star review. It will make a big difference for us. It would be highly appreciated. I hope you will visit us again soon.Sincerely, Hotel Manager

2/10 Terrible

Pedro

Stayed 1 night in Dec 2023
Response from Hotel Manager on Feb 1, 2024
Dear Pedro,Thanks for the stay, but it's sad to see the 2-star rating. Please share with us what made you dissatisfied so that we can address it. Your satisfaction is important to us. Please revert.Sincerely, Hotel Manager

2/10 Terrible

Nordia

Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty!!
Stayed 1 night in Nov 2023
Response from General Manager on Dec 11, 2023
Dear Nordia,Thank you for choosing to stay with us during your recent trip. Impressing every guest with our pristine accommodations is a top priority for us, and we offer our sincere apologies if your room was anything short of immaculate. Your comments have been noted and will be addressed by our team. We appreciate your feedback and wish you safe travels ahead.

4/10 Poor

Frank

Disliked: Staff & service, amenities, property conditions & facilities
The place is a borderline dive. They advertise beach access and pool but offer neither. If your motel is under construction, please let us know prior to booking or at check-in. Put on my bathing suit, headed out and had to return and make other plans. Staff is indifferent. Breakfast is garbage. Need towels or room made up. You need to make a call for that.
Stayed 3 nights in Nov 2023
Response from General Manager on Nov 29, 2023
Dear Frank, Thank you for sharing your feedback, and we apologize for any inconvenience you experienced during your stay. We regret to hear that our amenities and service did not meet your expectations. Your comments are valuable to us, and we will use them to improve our guest experience. If you decide to give us another opportunity in the future, we will do our best to ensure a more pleasant stay. We appreciate your feedback and hope you have safe travels ahead.

4/10 Poor

Rosemarie

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I have never seen a more disgusting hotel than this. If you can even call it a hotel. The smell of weed was constant coming out of the rooms, the bathroom was nasty, the room itself looked absolutely nothing like the pictures, had I known it looked like that I would’ve never reserved here. I had to pay $40 extra to park across the street illegally because they don’t allow more than 2 cars per room. Which isn’t noted when you reserve. Overall it was horrible I will never stay here again. The overnight staff guy was super rude, no one greets you at all. Crappy crappy place to stay.
Stayed 2 nights in Nov 2023
Response from General Manager on Nov 29, 2023
Dear Rosemarie,Thank you for sharing your concerns with us. We apologize wholeheartedly for service and accommodations that didn't reflect our usual high standards, and our team will work to address the items you mentioned. Your input is valued, and we wish you safe and pleasant travels.

2/10 Terrible

Amanda

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Whole hotel is under renovation. Pool and hot tub unavailable (plus staff rudely yelled at us not to be back there when we were just checking things out.) Front lobby and dining area smelled unclean. Room keys did not work. Only positive is we were able to get refunded for disatisfaction and took our business else where.
Stayed 1 night in Nov 2023
Response from General Manager on Nov 22, 2023
Dear Amanda,Feedback from our guests is always appreciated as it helps us improve. Please accept our apologies for any concerns about the condition of the property and for any issues with the service. We'll speak with our staff about your comments, and we hope you'll allow us another chance to impress you.

4/10 Poor

Teena, Palm Bay

Stayed 1 night in Nov 2023
Response from Hotel Manager on Feb 1, 2024
Dear Teena,Thank you for your stay; however, the 2-star rating is disappointing. Please tell us what made you unhappy so that we can address it. We care about your satisfaction. Please respond.Sincerely, Hotel Manager

2/10 Terrible

Connie

Stayed 1 night in Jun 2023
Response from Hotel Manager on Feb 1, 2024
Dear Connie,It is disappointing to see that your stay was not satisfactory at our hotel, given the 1-star rating. It would have been better if you could have specifically mentioned the key areas that bothered you so that we could have focused on improving them. Anyway, your feedback is important to us, and you can contact us at any time to inform us of your concerns. Guest feedback is important to us for improvement. I look forward to seeing you again.Yours sincerely,Hotel Manager

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Kalli

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Jeannine

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

8/10 Good

Lori

Liked: Cleanliness, staff & service, property conditions & facilities
Just right for a short stay.
Stayed 1 night in Sep 2023
Response from General Manager on Oct 17, 2023
Dear Lori,It was a pleasure to host you during your recent visit! Our staff works hard to ensure we meet the needs of our guests. We're glad to hear our accommodations provided you with the stay you expected. Your review is greatly appreciated, and we hope to get the chance to welcome you back on your next trip to the area!

4/10 Poor

Paule

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2023

2/10 Terrible

Danilo

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

2/10 Terrible

Beatrice

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Under renovations
Stayed 2 nights in Sep 2023
Response from General Manager on Oct 3, 2023
Dear Beatrice,While we thank you for being our guest and taking a moment to share your feedback, we are sorry you had a disappointing visit. As we work toward the finishing stages of our renovations, we are making every effort to minimize the impact on our guests and apologize that it interfered with your stay. We do promise some amazing changes and we hope you will come back once the renovations are complete so you can enjoy everything we have to offer.

4/10 Poor

Shelby

Traveled with group
Disliked: Staff & service, property conditions & facilities
The owner/managers, were very nice. House keeping was not polite or helpful
Stayed 7 nights in Sep 2023
Response from General Manager on Oct 28, 2023
Dear Shelby,Thank you for offering feedback about your recent experience at our hotel. We're glad you enjoyed the service of our management team, however, we're sorry you were disappointed with our housekeeping staff. Your comments are important to us, and we'll use them as we continuously work to improve our guests' stay. Given another opportunity, we hope we can host you for the visit you expected.

6/10 Okay

Eric

Traveled with family and small children, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff were great. The room itself the floor stayed wet all day and night we hadn’t even went to pool or beach and it was just wet from condensation all day didn’t matter what we did with thermostat. Then the hotel is just nasty the outside and elevators and people were yelling all day and night outside the door. Breakfast was great
Stayed 1 night in Sep 2023
Response from General Manager on Oct 3, 2023
Dear Eric,While we thank you for being our guest and for taking the time to share your feedback, we are sorry to hear about the concerns you had during your visit. Please know our team is always working to improve our offerings, so you can be sure we will review your comments internally. We wish you well as your travels continue.

6/10 Okay

María

Disliked: Property conditions & facilities
There was fungus in the room and a lot of musty smell, my son is allergic and he came out very congested and with a cough from there.
Stayed 2 nights in Sep 2023
Response from General Manager on Sep 30, 2023
Thank you for choosing to stay with us on your recent trip. Our goal is to provide every guest with immaculate accommodations, and we sincerely apologize if that was not the case for you. We can assure you that what you have described is not typical of a visit to our property. Nevertheless, we take your comments seriously and will conduct a thorough investigation. We appreciate your feedback and wish you safe travels ahead.

2/10 Terrible

Katherine

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023