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Reviews of La Quinta Inn & Suites Ormond Beach / Daytona Beach

2.5 out of 5
La Quinta Inn & Suites Ormond Beach / Daytona Beach
1571 N US Highway 1, Ormond Beach, FL

Reviews

7.6

Good

Rating 10 - Excellent. 102 out of 289 reviews" "
Rating 8 - Good. 98 out of 289 reviews" "
Rating 6 - Okay. 46 out of 289 reviews" "
Rating 4 - Poor. 21 out of 289 reviews" "
Rating 2 - Terrible. 22 out of 289 reviews" "

8.4/10

Cleanliness

7.4/10

Staff & service

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in Ormond
We were house hunting in the Ormond area and wanted to take our large dog with us on the trip. This is one hotel that is not biased against large dogs. The hotel is clean, quiet, and in a location of Ormond near quite a few good restaurants. Overall, it's a good choice though maybe a bit too close to the interstate.

10/10 Excellent

Not Provided, Charleston, South Carolina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel/Great Price
Excellent visit. Easy Check-in, the rooms was spacious and very clean. I would stay again when visiting the Ormond Beach/Daytona area.

2/10 Terrible

Kevin P.

Disliked: Cleanliness
Trip to the turkey run in Datona
This was a disaster. First off rooms were not ready by 3 pm. There were 6 people deep to check in & only one person to check in, answer phones etc. W were told come back & checkin around 2 hours. Finally we come back & get a room on the 3rd floor & then find out the elevator was not working. We are 65 plus in years with 2 total knee replacements, this was not a pleasant experience & took a toll on the both of us... This hotel was sold out...with one person working.... Then we got to the room to find a large stain on the couch cushion& later we found a stain on our blanket on the bed... Disgusting.... Looking forward to the grandchildren coming over to spend time with us at the pool ended badly because we found out there was NO pool...... Breakfast had only 4 tables to seat a sold out hotel.??? That was another disaster because the same person was also checking in guest & refilling the breakfast area... So this trip was a total disaster & certainly not a pleasant experience.....

2/10 Terrible

Howard F.

Disliked: Cleanliness, staff & service, room comfort
Disappointed
Online pictures showed nice pool area, there was not any, so while I was taking care of business wife and children could not enjoy pool. Elevator did not work for over an hour upon arrival. Had to wait over thirty minutes to check not enough staff at front desk. Morning breakfast area not maintainted had to run done staff to fill coffee urn add waffle batter. Poorly maintainted building more than half of the lights out in lobby. Some type of electrical problem which made noise in room.

4/10 Poor

Ronald, Orange Park, FL

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Good thing I have patience
We went for the Turkey Rod run, a huge event that's been happening for 42 yrs. They had one new clerk running the desk to handle all of the people checking in. Tarek, if he didn't quit already, handled it pretty well, but it took a long time to get checked in because the elevator got stuck on the third floor. He had to call 911 since the Manager just told him to call the elevator company. By the time we finally got into our room, after climbing three flights of stairs, we got woken up by the smoke detector going "chirp" every few seconds starting at 1:30 am. Meager breakfast offerings, but at least they had waffles! Won't be going back either.

8/10 Good

Randy D.

Liked: Cleanliness, room comfort
Nice hotel.
The breakfast was not as advertised, but the room was excellent.

8/10 Good

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Thaddeaus, Orlando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
AWFUL
The staff was rude when we checked in. The hallways and room were 90 degrees and the room never cooled down. We found the previous guests clothes in between the sheets of one of our beds. The room was dirty and musty... NEVER again.

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Our room window had a crack, the bathroom door, the wood is peeling or needed repairs along with some of the floor board and counter draws.

2/10 Terrible

Verified traveler

Liked: Cleanliness
Disliked: Staff & service
Double charged me and is refusing to refund me!!!
Double charged refusing to refund me, rude staff!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Arthur, Texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant Stay
Was very pleasant stay - only there for one night and there was hardly anyone in the hotel.

4/10 Poor

Cadsjflk

Disliked: Cleanliness, room comfort
Wedding
Not very clean. I want to only say that but I am required to type a lot more, which is annoying.

6/10 Okay

jodi, Lakeland,fl

Liked: Cleanliness, staff & service, room comfort
Clean but misinformed
The hotel was very nice, however I was very unhappy that I booked it under the impression there was a pool and when I got there it was undercconstruction and closed. Having a pool was one of the necessities of choosing a hotel and I was very disappointed when it was not open and was not informed until I arrived to check in.

8/10 Good

Stephen, Ocala, Fl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean but not a good area
Hotel was clean and comfortable. The pool was under construction, which the clerk was good enough to let us know ahead of time and offered to put us up at another hotel for the same price. The breakfast was one of the biggest disappointments because of how unattended it was and how little there was to choose from. The location was in a run down area. We would not go back to this hotel just for that reason.

10/10 Excellent

Marcella, Bellville FL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best sleep.
The most comfortable bed,I've slept in, in a long time.

2/10 Terrible

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
I had to change 3 rooms during my stay here. TV didn't work in one. The AC was horrible in all rooms. Took forever to cool down. In another room they switched me to was not cleaned from the prior residents. So just ended up taking the no tv room. When called they said that they did have a hot tub but failed to say the pool and hot tub was under construction. I love La Quinta hotels but this one was horrible!!!

2/10 Terrible

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
No pool no private suites

6/10 Okay

Brianna

Liked: Cleanliness
Disliked: Staff & service
not again
Was notified at check in pool and jacuzzi was down, ac was not on and did not cool down till overnight. Breakfast was awful.

4/10 Poor

Steve, Florida

Disliked: Staff & service
Disappointing experience
The room was comfortable, but the service was poor. The bed was comfortable, but there was only a sheet on the bed, no comforter or blanket. When I arrived the AC was off, and it took awhile to get cooled down. Since I reserved the room, they should have turned it on prior to my arrival. I had trouble with the cable. I got the tv on but there was only one channel. I asked the desk attendant if I needed a new remote, and he told me that all the remotes were programmed, and the only thing he could do was give me a different room. I also had to ask him about internet access. He seemed reluctant to volunteer any information and had to be questioned. The breakfast was a standard continental fare. The problem was that there did not seem to be anyone refilling anything. A woman had to go to the front counter and ask for more syrup; I'm sure her waffle was going to be cold and rubbery before he refilled the syrup.

10/10 Excellent

Pamela, Camilla, Georgia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoy the room it was really clean, and not far from the beach and different places to eat. We meet a lot of people and they was very nice and told us the best places to eat. Out back Steak house food was great and so was the staff. The beach was nice Saturday morning until noon.

2/10 Terrible

kiah, Florida

Disliked: Staff & service, property conditions & facilities, room comfort
Too Hot to Handle!
So my family checked in on a Saturday evening as a stop for our visit to the beach the following day. All that we need was a comfortable, clean and quiet place to sleep. This hotel was located behind a Motel 6. And it was very quiet, perhaps underused. The hotel staff that checked me in was okay, but didn't seem friendly. Went up to our room on the 2nd Floor and the room temp was 80°F. There was also an absence of basic toiletries in the bathroom. No big deal since we had our own, and really just needed a place to sleep. Set the Cool On and 3 hours later, it was still 80°F! Too hot to get comfy in a stuffy room. Asked to move to another room and after packing up my family, including a 4 year old, moved to the 4th Floor. The hallway immediately felt hot, stale and stuffy. Walked into the new room at 11:40pm, and it was 93°F!! No way it would get cool enough. I was done. We checked out! Made the 2 hour drive home and ended up missing out on our beach visit. Not to mention, but my family recently stayed in a very nice 2 bedroom condo resort in Kissimmee with lots of amenities and close to Disney for less per night than the 2 Queen Bedroom at the LQ near the highway without a pool. Still waiting to hear back from LQ staff.

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Jason

Disliked: Cleanliness, property conditions & facilities, room comfort
bad
Room was dirty beds r old and worn out . The coffee maker was full of old coffee floor was nasty

2/10 Terrible

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Terrible experience all the way around!
First of all, we were standing at the front desk of A La Quinta Suites in Daytona/Ormond. Since the rate was a bit better online, we booked the room on the spot. The confirmation came through but it was not the same hotel. Our mistake (and the front desks). Upon arriving at the hotel we had now paid for, the front desk informed us it was under renovation, the pool wasn't operating, and the kitchen was closed. He said there wasn't anything he could do because we had booked through Hotels.com

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Pool was shutdown, was one of the deciding factors in choosing the hotel so when we got there and found out it was closed it was a huge letdown. Seems weird to redo the pool during the summer and perhaps if pool is closed they shouldn't advertise pictures of it on the deal. The hallwAys were very hot and the rooms took a very long time to get to a somewhat manageable temperature. The refrigerator was dirty inside.

4/10 Poor

Jennifer, Ocala

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Not Worth The Money
Staff were not friendly. Pool was closed and area surrounding hotel was very rough.

6/10 Okay

Yvonne D, Coconut Creek, FL

Liked: Cleanliness, property conditions & facilities, room comfort
Diamond in the rough
The hotel is clean, comfortable with the amenities (microwave, fridge, free wifi and parking) that I needed. However, the staff appeared out of touch or taking the guests for granted. The receptionists weren't rude; just not warm and welcoming. As a NASCAR fan visiting Daytona for the sole purpose of seeing the July race(s), I was expecting to get the TV channel that provides NASCAR coverages. But NBC Sports was no where to be found. I was disappointed as I couldn't make one of the races due to illness and had to stay at the hotel. When I spoke to the receptionist about the hotel not having the channel, he seemed not to care about who his guests were. The only reason I go to Daytona is for NASCAR events and when a hotel doesn't know or care to know who its visitors are, then how can it cater to them? Again nice hotel (didn't care for the neighborhood as I had to pass two abandoned buildings and one run-down Super 8 hotel that had a lot of police activity), but staff needs to look out for NASCAR fans.

2/10 Terrible

Heather, Brunswick,Ga

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will again
Arrived early was told it wouldn't be for another which was fine. Gave them two hours first room was dirty and not ready. Was given another room the same thing. Complained to front desk and manager was told they didn't know when a room would be ready nor would they check. It was 5 o'clock in the afternoon. I was given a refund and told that my card wasn't charged which it was. Then I was told good luck finding another room on 4th of July weekend because I wouldn't. Well we did in fact find another room at another hotel. Will never make another reservation at this chain again...

10/10 Excellent

Rodger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Toni, West Palm Beach

Liked: Staff & service
stained comforter
I was concerned that this motel was behind a Motel 6 and a Strip Club (appears to be abandoned) but everything was quiet there. We were placed by the exit to the pool where the door was very loud and creaky. The comforter had an ugly stain which wasn't pleasant to see. Otherwise, everything was ok. Desk clerk was polite and very efficient at sign in.

8/10 Good

Joseph, West Palm Beach

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
LaQuinta is back on my hotel list
I don't typically pick LaQuinta's but did so for this visit due to price. Hotel was clean and comfy! I'll put LaQuinta back on my list when searching for hotels in the future! Thanks for a good nights sleep!

4/10 Poor

Justin, NC

Liked: Cleanliness, room comfort
Not really a breakfast!!!
Clean and comfortable but breakfast was AWEFUL, just a few muffins. We had to go out to breakfast. Not happy about that because we paid what we usually pay to stay at a place with a decent breakfast. We would not stay here again.

6/10 Okay

father of 2, brunswick, Georgia

Disliked: Staff & service
Eh....not bad for the money I guess.
Our family of 5 stopped here to be close to the beach and visit Kennedy Space Center. Structurally this hotel was sound. The rooms were nice and the beds were fine. The front desk attendant was not very professional and would hide in the office while folks waited at the desk. It was almost comical because we could see in the office and he was watching a security feed of us standing at the desk. We requested additional towels and are request was met with no reply as he left. He did come back with towels but there was no conversation. Breakfast left a LOT to be desired! Poor selection and quality. If you can get t cheap take it....otherwise continue down the road.

6/10 Okay

Michael, Bernville,Pa.

Liked: Cleanliness
Beds up against walls. No room to walk on both sides.Ok to sleep in would not hang out in room . Not much of a breakfast.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
It was a nice hotel for its price.

6/10 Okay

Mike , Boston

Liked: Cleanliness
Disliked: Staff & service, room comfort
Stay at a cheap motel. You'll get the same nonexistent service.

4/10 Poor

Tierra, Ocala

Disliked: Staff & service, property conditions & facilities, room comfort
Okay experience
The rooms were very snug. Made it uncomfortable.

2/10 Terrible

Verified traveler

Disliked: Staff & service
Fraudulent charges & no room
The front desk was rude and had given away my room to an anonymous person before I arrived AND the hotel charged that room for two nights on the card I had on file for the reservation. They didn't request an ID from the stranger and I was charged three times what it should've cost me. The hotel still has not resolved this issue even though they claim to have 100% satisfaction guarantee. The hotel was also next to a strip club in a dilapidated part of town. The whole experience was horrible!

8/10 Good

Bradley, Tampa

Liked: Cleanliness, staff & service, room comfort
Hotel was great, Surrounding area made us nervous
The personnel were great, the beds comfortable, however the outside of the building lacked curb appeal and the neighborhood was less than appealing. My family was actually a little nervous with the closed down gas station and the run-down and closed strip club right in front. If you get past that, they stay was great, inside the building.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 night stay
The hotel itself was clean, the staff was friendly. The area was kind of sketchy

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fast check in, desk clerk was friendly and helpful.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

i luv travelers, tampa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very nice and quite
I enjoy the pool to small and the breakfast area to small

8/10 Good

Daniel, Florida

Liked: Cleanliness, property conditions & facilities, room comfort
Just ok
Nice room, breakfast needs a face lift, over all for the price it is ok and just ok.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
ok stay
The uotel was clean and up to date. However, do not plan on using the sofa bed. The mattress in it is a joke. The beds are comfortable for people who like soft beds. The pool area needs attention, but it's still clean overall. The staff could be more helpful. All in all it was a good stay.

2/10 Terrible

Eric, Ocala, Fl.

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
STAY AWAY!!!!!!!!!!!!!!!!!!!
I should have went with my gut feeling not to stay here. I read the reviews and evidently the people that gave this hotel a good rating have never stayed in a nice hotel before. Here's what happened. We arrived at 2:30pm and the room was just about ready, so we waited. Got to room 406 to check it out before we unpacked, the mirrored closet door was off the hinges and leaning against the wall. A section of the corner molding was off and laying on the floor. The bed was 6 inches from the air conditioner and was VERY loud. Management moved us to room 411, that had the same A/C situation. It kept us up all night. There wasn't any material in the room to tell you the channels on the TV, or where any restaurants were, nothing to help you navigate around town. The shower liner was black with mold. The pillow cases were dingy, to the point looked dirty. I had some kind of insect bites on my neck and arm, I know it was the pillows!! The pool area was dirty and only 6 lounge chairs, which I wouldn't sit on because of the grim on them from the constant traffic of Route 1. This room cost $100.00 per night. Is that enough to ruin your vacation, YES, STAY AWAY FROM THIS HOTEL!!!!