First, We experience what I can only describe as racism and racial profiling as 2 different staff members questioned our presence on the property after we had already received a parking pass (once from the person I received the pass from)
Second, Front desk staff wasn't welcoming to "Us" (African Americans) as we watched other guest (Caucasians) actually be greeted and checked in. Our Room "wasn't ready, they would call us",... okay, but "others" were getting keys???
After observing the difference, I went to another group (Caucasians) in our party that reserved the same room at the same time but they arrived 4 hours after us, to see if they were able to check in. She'd just received her call and yet we hadn't, so she walked back in with me and allowed me to ask about our room first. so finally checked in 5 hours after several of our neighbors (who made note of the issue) had already checked in.
The hot tub, was coated with a green slime.
The pool, needed a clean.
The Room: Great View. Period. That's The Only Positive.
The Room: Hadn't been cleaned! Doubt the sheets had been changed, bed skirt covered in splatters???
(What were we waiting for?)
Disgusting, food and trash still on floor, dirty sheets, shower curtain & ceiling molded, mildewed and falling in.
The price was ridiculous for the condition of the space.
If you stay here, take your own sheets, vinyl mattress cover, shower shoes, towels, shower curtain, Lysol and alcohol in a spray bottle(to check for bed bugs).