Exterior

Reviews of Comfort Inn & Suites Daytona Beach Oceanfront

2.5 out of 5
Comfort Inn & Suites Daytona Beach Oceanfront
103 S Ocean Ave, Daytona Beach, FL

Reviews

8.2

Very Good

Rating 10 - Excellent. 499 out of 1001 reviews" "
Rating 8 - Good. 258 out of 1001 reviews" "
Rating 6 - Okay. 117 out of 1001 reviews" "
Rating 4 - Poor. 68 out of 1001 reviews" "
Rating 2 - Terrible. 59 out of 1001 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Sheena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were very accommodating and allowed me to stay in the same room for the second night instead of being displaced all day which would have put a damper on my day and plans for the day
Stayed 1 night in Apr 2024

4/10 Poor

Crismeli

Bad place to stay .
Stayed 1 night in Apr 2024
Response from Nicole on Apr 14, 2024
I'm truly sorry to hear about your negative experience. Your comfort and satisfaction are paramount, and it's disheartening to learn that we fell short of meeting your expectations. Please accept my sincerest apologies for the inconvenience and discomfort you encountered during your stay. We take your feedback seriously and we work super hard to address any the issues that come up to ensure that future guests have a more positive experience. We really hope that you will give us a chance to gain your trust back by providing you with a wonderful experience here at Comfort Inn and Suites Daytona. Your satisfaction is our top priority, and we're committed to making things right. Again, please accept our sincerest apologies and we certainly hope to see you in the near future. Thank you for time.With kind regards,Nicole Hayes

10/10 Excellent

Bryant

Liked: Cleanliness, staff & service, property conditions & facilities
Conveniently located. Reasonable. Free breakfast.
Stayed 1 night in Apr 2024
Response from Nicole on Apr 12, 2024
Dear Bryant,Thank you for choosing to stay with us and for taking the time to share your feedback. We're pleased to hear that you found our hotel conveniently located, reasonably priced, and enjoyed our complimentary breakfast offerings.Your satisfaction is our priority, and we appreciate your valuable input. If there are any areas where we can further improve to enhance your experience during future stays, please don't hesitate to let us know.We look forward to welcoming you back to our hotel whenever your travels bring you to the area.Best regards,Nicole HayesGuest Services Manager

8/10 Good

Michael

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Room was ready at 4pm waited 45 minutes for to be ready
Stayed 2 nights in Mar 2024
Response from Nicole on Apr 12, 2024
Dear Michael,We extend our sincerest apologies for the delay you experienced upon your arrival. Your time is precious, and we regret any inconvenience caused by the 45-minute wait for your room to be ready. Rest assured, we take your feedback seriously and are actively working to address the issues that led to this delay.Please know that this is not indicative of the high standards of service we strive to uphold. Your feedback serves as a valuable tool for improvement, and we are taking immediate steps to ensure that such instances are minimized in the future.We truly appreciate your understanding and patience during this time. Should your travels bring you back to our area, we would be honored to have the opportunity to provide you with the seamless experience you deserve.Warm regards,Nicole HayesGuest Services Manager

4/10 Poor

Laura

Traveled with family and small children, Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness wasn’t up to par. Very dirty tiles in the room, very musty, a/c didn’t work well, breakfast buffet very limited with no restock of any food. Very empty. Would not stay again.
Stayed 1 night in Apr 2024
Response from SS on Apr 7, 2024
Please know that all guest comments are taken seriously and worked diligently to correct. We are committed to providing guests with a comfortable and enjoyable experience. We hope to welcome you back in the future and demonstrate the improvements we have made based on your feedback. Safe Travels.

8/10 Good

Brett

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place at this price point. Staff was very helpful and friendly. Lots of things to do in the area. Had a great time.
Stayed 7 nights in Mar 2024
Response from SS on Apr 7, 2024
Thank you for your feedback. We appreciate you taking the time to let us know how your stay went. Hope to see you again! Safe Travels!

10/10 Excellent

Linda

Liked: Staff & service, amenities, property conditions & facilities
Comfortable room. Ocean balcony was very nice small table would have made it excellent! Shower was wonderful! Very close to entertainment.Great location!
Stayed 3 nights in Apr 2024
Response from DZ on Apr 6, 2024
thank you we are glad you enjoyed your stay Comfort Inn & Suites Daytona Oceanfront

8/10 Good

William, Temple Terrace

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel in a walkable Daytona Beach area. Lots of touristy shops, the pier, several food options. The hotel breakfast was better than most hotels, but not amazing. Solid choice.
Stayed 1 night in Mar 2024
Response from DZ on Apr 6, 2024
thank you We are glad you enjoyed your stay Comfort Inn & Suites Oceanfront

8/10 Good

Joyce

Traveled with family
Liked: Staff & service
It was not on the Main Street but on the ocean front. . Very little traffic and easy walking.
Stayed 2 nights in Mar 2024
Response from DZ on Apr 3, 2024
thank you we appreciate yoiur feedback, glad you stayed with us

10/10 Excellent

Belinda, Celina

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean would definitely give it a 10 out of 10
Stayed 1 night in Mar 2024
Response from Nicole on Mar 30, 2024
Thank you, Belinda, for your wonderful review and for choosing to stay with us. We're thrilled to hear that you had such a pleasant experience during your time here. Maintaining cleanliness and providing exceptional service are top priorities for us, and we're delighted that we were able to meet your expectations. Your perfect rating of 5 out of 5 and your kind words mean a lot to us. We hope to have the pleasure of welcoming you back for another enjoyable stay in the future. If there's anything more we can do to make your next visit even better, please don't hesitate to let us know.Sincerely,Nicole HayesGuest Services Manager

6/10 Okay

Janice

Liked: Staff & service
Stayed 2 nights in Mar 2024
Response from Nicole on Mar 30, 2024
Good Morning Janice,Thank you for your feedback. We appreciate your time in providing us with your rating and review score. Your opinion helps us understand our guests' experiences better and enables us to make necessary improvements. If there are any specific aspects of your stay that you would like to address or any suggestions you have for us to enhance our services, please feel free to share them with us. We strive to continually exceed our guests' expectations and hope to have the opportunity to welcome you back for an even better experience in the future.Sincerely,Nicole HayesGuest Services Manager

4/10 Poor

Cynthia

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Nicole on Mar 26, 2024
We appreciate your feedback and are sorry to hear that your experience fell short of expectations. We take all feedback seriously and will use it to improve our services. If there's anything specific you'd like us to address, please let us know. We hope to have the opportunity to better serve you in the future.Sincerely,Nicole HayesGuest Services Manager

6/10 Okay

Brian

Liked: Staff & service
Location was great property was outdated.
Stayed 2 nights in Mar 2024
Response from Nicole on Mar 25, 2024
Dear Brian,Thank you for sharing your feedback following your recent stay with us. Your comments are truly appreciated as they help us understand our guests' experiences better and identify areas where we can make improvements.We're pleased to hear that you found our location convenient. However, we regret to learn that you found our property outdated. We understand that modern amenities and aesthetics are important considerations for our guests, and we apologize if we did not meet your expectations in this regard.We want to assure you that we take guest feedback seriously, and we continuously strive to enhance our facilities to provide a more comfortable and enjoyable stay experience for our guests. In fact, we have undergone a remodeling process not that long ago to update our property. While we may not be everyone's immediate choice for updated accommodations, we are committed to ensuring that our guests have a pleasant and satisfying stay with us.Your feedback is invaluable to us, and we will use it constructively as we continue to evolve and improve our offerings. We hope that you will consider staying with us again in the future, giving us the opportunity to showcase the positive changes we have made.Once again, thank you for choosing to stay with us, and we appreciate your honest feedback.Warm regards,Nicole HayesGuest Services Manager

6/10 Okay

Elizabeth

Liked: Staff & service
Stayed 1 night in Mar 2024
Response from Nicole on Mar 25, 2024
Dear Elizabeth,Thank you for taking the time to share your feedback following your recent stay with us. Your input is invaluable to us as we continuously strive to improve our services and enhance the experiences of our guests.We're glad to see that overall, your stay met your expectations. However, we also recognize that there may have been aspects of your experience that fell short of your expectations, leading to a 3 out of 5 review.We would greatly appreciate it if you could provide us with more details regarding your stay and the areas where we could have improved. Your insights will help us address any issues and make necessary adjustments to ensure a more satisfying experience for our guests in the future.Thank you once again for choosing to stay with us. We value your feedback and hope to have the opportunity to welcome you back for a more enjoyable stay in the future.Sincerely,Nicole HayesGuest Services Manager

10/10 Excellent

Brittany

Stayed 3 nights in Mar 2024
Response from Nicole on Mar 24, 2024
Hello Brittany,Thank you for your excellent rating! We truly appreciate your positive feedback and are thrilled to hear that you had a great experience with us. If there's anything specific that made your stay memorable or if you have any suggestions for how we can continue to exceed your expectations, please feel free to let us know. We look forward to welcoming you back for another fantastic stay in the future!With kind regards,Nicole HayesGuest Services Manager

8/10 Good

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff
Stayed 1 night in Mar 2024
Response from Nicole on Mar 22, 2024
Dear Shannon,Thank you for taking the time to share your feedback with us. We are pleased to hear that you had an overall positive experience during your stay at Comfort Inn and Suites Daytona.Your rating of 4 out of 5 is greatly appreciated, and we are glad that you found your stay enjoyable. At the same time, we are always striving to provide the best possible experience for our guests, and we would like to understand how we can further improve.If there are any specific areas where you feel we could enhance our services or amenities to earn a higher rating from you in the future, we would love to hear your suggestions.Thank you once again for your valuable feedback. We hope to have the opportunity to welcome you back for another excellent stay in the near future.Warm regards,Nicole HayesGuest Services Manager

10/10 Excellent

Donna

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to the beach!
Stayed 1 night in Mar 2024
Response from Nicole on Mar 15, 2024
Dear Donna,Thank you for your wonderful review and for choosing to stay with us at Comfort Inn and Suites Daytona during your recent visit to the area!We're thrilled to hear that you found our hotel to be convenient to the beach. Providing our guests with easy access to the beautiful surroundings is one of our top priorities, and we're delighted that our location met your expectations.We hope you had a fantastic time exploring the beach and all the attractions nearby. If there's anything else we can assist you with or if you plan to visit again in the future, please don't hesitate to reach out.Thank you once again for your positive feedback, and we look forward to welcoming you back for another wonderful stay!Sincerely,Nicole HayesGuest Services Manager

10/10 Excellent

ADAM

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed in a 2 queen with kitchenette. Fantastic room. Spacious, nice balcony and 2 large closets.Other reviews regarding low water pressure in shower are accurate however that is not enough to deter me from returning. You will hear music from the neighbouring bar but it is not out of control. We slept thru it just fine. Nikki at the front desk was amazing to deal with. We will be back for sure
Stayed 3 nights in Mar 2024
Response from Nicole on Mar 15, 2024
Dear Adam,Thank you so much for taking the time to share your feedback with us! We are thrilled to hear that you enjoyed your stay in our 2 queen room with a kitchenette. It's wonderful to know that you found the room to be fantastic, spacious, and equipped with amenities like a nice balcony and two large closets.We appreciate your understanding regarding the water pressure issue in the shower and are glad that it did not detract from your overall experience. Your comment about the neighboring bar's music is noted, and we're pleased that it did not disrupt your restful sleep.We're especially delighted to hear that Nikki at the front desk provided you with amazing service. We will be sure to pass along your kind words to her and the rest of our team.Thank you for choosing to stay with us, and we can't wait to welcome you back on your next visit! If there's anything we can do to make your future stays even more enjoyable, please don't hesitate to let us know.Warm regards,Nicole Hayes Guest Services Manager

10/10 Excellent

j

Stayed 1 night in Mar 2024
Response from DZ on Mar 27, 2024
thank you ! gald you enjoyed your stay Comfort Inn & Suites Daytona Oceanfront

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great. Room was clean. Staff was friendly.
Stayed 1 night in Feb 2024
Response from Nicole on Mar 5, 2024
Thank you, Angel, for taking the time to share your experience with us! We're thrilled to hear that you found our location convenient and our rooms clean. Providing excellent service and maintaining a friendly atmosphere is always our top priority. We hope to have the pleasure of welcoming you back again soon for another enjoyable stay!Sincerely,Nicole HayesGuest Services Manager

10/10 Excellent

Davin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay. property was nice and super close to food and shopping
Stayed 2 nights in Feb 2024
Response from Nicole on Mar 5, 2024
Thank you for your wonderful feedback! We're thrilled to hear that you had a great stay with us and enjoyed our property. We strive to provide a comfortable and convenient experience for all our guests, and we're delighted that our location near food and shopping added to your enjoyment. We hope to welcome you back again soon!Sincerely,Nicole HayesGuest Services Manager

10/10 Excellent

Deb

Liked: Cleanliness, staff & service, property conditions & facilities
A little testersunt next store was perfect for New Years Eve party Good food and service was wonderful
Stayed 1 night in Dec 2023
Response from DZ on Mar 1, 2024
thank you for your kind review

4/10 Poor

Sheri

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
After paying for 2 nights, Not happy I had to pay another $40 to park in the hotel lot. Will not go back.
Stayed 2 nights in Feb 2024
Response from dz on Feb 29, 2024
we appreciate you feedback. ocean front hotels in the area charge for parking

4/10 Poor

Bobbie Jo

Disliked: Staff & service
Stayed 4 nights in Feb 2024
Response from dz on Feb 29, 2024
we appreciate your feedback

8/10 Good

Mary

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from dz on Feb 23, 2024
thank you for you feedback we apprecaite your business

4/10 Poor

florangel

Stayed 1 night in Feb 2024
Response from DZ on Mar 21, 2024
thank you for the feeback plaease feel free ot call us to discuss further

10/10 Excellent

karen

Liked: Cleanliness, staff & service, property conditions & facilities
Close to restaurants.
Stayed 1 night in Feb 2024
Response from dz on Feb 20, 2024
thank you for stayong with Us

8/10 Good

Deb

Disliked: Property conditions & facilities
Lobby was very clean, but other area did not seem to have been cleaned
Stayed 4 nights in Feb 2024
Response from Nicole on Feb 10, 2024
Dear Deb,Thank you for bringing this matter to our attention. We sincerely apologize for any inconvenience you experienced due to the cleanliness of certain areas not meeting your expectations.Maintaining a high standard of cleanliness throughout our entire property is of utmost importance to us, and we regret that we fell short in this instance. Rest assured, we take your feedback seriously, and we will address this with our housekeeping team to ensure that all areas of the hotel are thoroughly cleaned and maintained to the highest standards at all times.Your feedback is invaluable to us as it helps us identify areas for improvement and take corrective actions to enhance the overall guest experience. We appreciate your understanding and patience in this matter and we certainly hope that you will give us an opportunity to make it up to you in the future. It's our utmost priority to ensure that each guest receives the exceptional hospitality and service they deserve.We look forward to welcoming you back and providing you with the outstanding experience you expect and deserve.Sincerely,Nicole HayesGuest Services Supervisor

4/10 Poor

Tammy

Disliked: Cleanliness, staff & service, property conditions & facilities
Pro's Nice view, soft pillows.Good water pressure in shower. Con's sheets had small driplets of blood, bugs stains. Refrigerator did not work. Microwave was dirty. Toothpaste splatters all over kleenex box and mirror. Pubic hairs in shower. Furniture was dirty. Balcony / chairs were dirty. Overall heavy cleaning needed in the room. Commode leaks and would radomly run water to fill. Could hear neighbor's clearly through the walls. Chunks missing out of floor tiles. Used lotion container left on sink. Told desk employee about maintenace issues, didn't even write it down just said ok. For 400.00 plus per night for 1 person, I expected to get a clean room with working a working fridge. Did not use anything else from hotel. Parking was extremely difficult as parking lot is very small. Very tight to get a long vehicle in lot. Also, have to pay 15 plus tax per night to park your vehicle. I feel Extremely Disappointed and Overcharged. Was a tital rip off.
Stayed 2 nights in Jan 2024
Response from DZ on Feb 2, 2024
thnak you for your detailed feedback we will share with our team

10/10 Excellent

Ruo Yun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Nicole on Jan 30, 2024
Good Evening Ruo,Thank you so very much for taking the time to fill out our online survey. We appreciate when our guests communicate with us so we can better serve you. It is so great to know that you enjoyed your stay here with us at Comfort Inn and Suites Daytona. We have such a great team here and we work hard to create an environment that our guests essentially want to return back to. We hope to see you again sooner rather than later. Until then, we wish you well. Take care.Sincerely,Nicole HayesGuest Services Manager

4/10 Poor

james

Disliked: Cleanliness, property conditions & facilities
Very poor, kept building in a great location right on the beach
Stayed 1 night in Jan 2024
Response from Nicole on Jan 29, 2024
Good Morning James,Thank you for taking the time out to fill out our survey. I do apologize that we did not meet your standards. We have such a great team here and we work so hard to create an environment that our guests want to return back to. This is why we like to hear from our guests so we can make the necessary adjustments and or improvements that can help us be the best that we can be. We really hope to see you in the future so we can properly host you. Until then, we wish you well. Take care James.Sincerely,Nicole HayesGuest Services Manager

10/10 Excellent

Jackson

Stayed 3 nights in Jan 2024
Response from DZ on Mar 21, 2024
thank you fo staying with us !!

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Was nice and had things to do close. By. 👍
Stayed 9 nights in Jan 2024
Response from DZ on Jan 20, 2024
thamk you for the nice review

4/10 Poor

jeffery

Traveled with family
Disliked: Cleanliness, staff & service
Stayed 4 nights in Jan 2024
Response from DZ on Jan 18, 2024
we thank you for your feedback. please call us if you have more detail to share

10/10 Excellent

Yo

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from DZ on Jan 11, 2024
thank you for the great feeback. we appreciated your business

10/10 Excellent

Carlos

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central to everything
Stayed 1 night in Dec 2023
Response from DZ on Jan 10, 2024
we thank you for your feeback

10/10 Excellent

Kelly

Stayed 1 night in Jan 2024
Response from Murray F. (AGM) on Jan 8, 2024
Thanks for your 5 star review!

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for allowing us to stay there and a wonderful place
Stayed 1 night in Jan 2024
Response from Murray F. (AGM) on Jan 8, 2024
Thank you for choosing us and for your kind words! We're glad to hear that you had a wonderful experience staying with us.

8/10 Good

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Weekend getaway
Our room was spacious, clean and mattresses were comfortable. However, our room was on side next to Ocean Deck restaurant that played loud music to wee hours of morning which kept us awake. Not the hotel’s fault but it didn’t make for a good sleep.
Stayed 1 night in Jan 2024
Response from DZ on Jan 10, 2024
we thank you for you feedback. we are gla you stayed with us

10/10 Excellent

Marianne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
We wanted a convenient place to stay for New Years eve.Great location and we felt very safe walking back and forth to Main street during the evening. Beautiful balcony view of fireworks!! Parking was tight however we had no problems & we had to leave a couple of times to go home & check the pets. Not as noisy as previous comments suggested.maybe updating in the future but very comfortable. We will go back for sure!!
Stayed 1 night in Dec 2023
Response from DZ on Jan 10, 2024
we thank you for the nice survey

10/10 Excellent

Carlos, LOXAHATCHEE

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
The bedroom floor are not kept clean.
Stayed 2 nights in Dec 2023
Response from DZ on Jan 10, 2024
we thank you for the nice survey

10/10 Excellent

Joseph

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Beachfront Hotel
Stayed 4 nights in Dec 2023
Response from Murray F. (AGM) on Jan 7, 2024
Thanks for scoring your stay with us a 10!

4/10 Poor

Caren

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Floors dirty. Trash can dirty. Check in was out of line. Girl was acting weird. I would not stay again.
Stayed 2 nights in Dec 2023
Response from Murray F. (AGM) on Jan 7, 2024
Thank you for your candid and detailed feedback.

8/10 Good

Fe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from DZ on Jan 10, 2024
we thank you for the survey

10/10 Excellent

Gloria, Saint cloud

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my view right on the ocean!! The breakfast was uhhh. Cold ,soggui eggs, oily sausage!! And workers didnt even answer to a question!! Just ignored me!! Had to ask 2 people for silverware!! Sad they made it worse!! But over-all the hotel is good would go back!!
Stayed 1 night in Dec 2023
Response from DZ on Jan 31, 2024
thank you for staying with us!!!

10/10 Excellent

Claribel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved our room
Staff was friendly. Day time lady could have been somewhat friendly, did not even acknowledge us. The young lady in the evening that checked us in was very polite and friendly. Also Christmas morning the young man working.
Stayed 4 nights in Dec 2023
Response from dz on Dec 27, 2023
thank you for the great feedback. we appreciate that you choose to stay with us. Comfort Inn & Suites Daytona Ocean Front

10/10 Excellent

Philip A

Stayed 1 night in Dec 2023
Response from DZ on Dec 21, 2023
thank you for the nice review

6/10 Okay

Lindsay

Traveled with group
Disliked: Amenities, property conditions & facilities
The property overall was conveniently located and staff were nice. It wasn’t the cleanest, but it could have been worse. I was most frustrated with the fact that I booked online for one price and then got charged the second day of our stay with the whole cost, plus $64 for parking that was not an upfront charge.
Stayed 4 nights in Dec 2023
Response from Murray F. (AGM) on Dec 17, 2023
Thanks so much for your candid and detailed feedback!

8/10 Good

lorraine

Traveled with family
Liked: Amenities
There were many very large trucks that made parking a nightmare Staff treated us great especially Nichole
Stayed 2 nights in Dec 2023
Response from Murray F. (AGM) on Dec 17, 2023
Thanks so much for your feedback!

6/10 Okay

Loraine

Traveled with family
Liked: Staff & service, amenities
Esta bien. Limpio
Stayed 2 nights in Dec 2023
Response from Murray F. (AGM) on Dec 12, 2023
Thanks for your feedback!