Ratings based on 1,553 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
86% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
4.1 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom g

Great hotel, great location

Posted Mar 28, 2015
I would return- book early during spring break- good accompdations.
4 out of 5
Recommended
for Everyone
by A verified traveler

Beachfront, a lot to do in the area

Posted Mar 28, 2015
Noisy at night in cityview rooms due to street noise
2 out of 5
Recommended
for Everyone
by A verified traveler

Close to beach, ok food, ok beds no screen balcony

Posted Mar 27, 2015
Pros: Staff is super friendly, beach access, free valet parking, access to spa
Cons: Put screens on the balcony doors, improve bed comfort (too firm)
Location: Walgreens is 1 block away for sunscreen, beach and Boardwalk and pier restaurants and shopping all within 5 min walk
The staff is excellent and very friendly. Valet parking is free. The food is mediocre. I didn't try the spa services. The king bed isn't very comfy, pretty hard compared to standard hotel beds. I stayed in a room with an ocean view and balcony, there are no screens on the balcony and you can't leave your door open otherwise pigeons or moths fly in. The access to the beach is very nice. I expected more comfort from the bed and balcony for the price paid for this room.
5 out of 5
Recommended
for Families
by A verified traveler

Very nice right on the beach

Posted Mar 26, 2015
Pros: Clean location
Cons: It was a chilly day when we arrived a outdoor hot tub would have been great there was no indoor heated pool so we couldn't enjoy the amenities
Location: Plenty of shops and restaurants
We enjoyed the clean rooms the location was great wish they had a hot tub outside for it was very chilly and the pool water was cold so people were expressing there wish to have a hottub to relax and enjoy the view of the ocean the outdoor amenities we could not use it was to cold
2 out of 5
by A verified travelerfrom Oklahoma

Never going back

Posted Mar 25, 2015
Pros: The view and the cleanliness of the hotel.
Cons: The staff. Never have I ever experienced this kind of customer service. It was the worst customer experience ever.
Location: The location was nice. There were several shops, restaurants, and activity center within walking distance.
Upon arriving, we were pleased with our room, view, and the ease of check in. Unfortunately, we were not informed that there was construction going on in the room right above us. We were woken up the first 4 mornings we were there, and kept up all mornings and afternoon. We got no sleep, and for this being a resort and spa we were not relaxed in the slightest bit. There was one night when our cards were not working for our room. The front desks response was, "What is wrong now?". The customer service was terrible! I never once spoke to a manager about my problems. There were also several fees that were charged to my account that were not disclosed to us. We ended up leaving early and getting a refund. I can honestly say that I would never go back even if it was free. The room and view was nice, beds were awful, front desk attendants were rude, and the customers service was awful. The only attendant that was helpful was the car valet.
5 out of 5
Recommended
for Everyone
by A verified traveler

Good time!

Posted Mar 25, 2015
Had a great time! Everything was perfect!! Staff was nice, friendly & helpful.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Daytona Beach Florida

Nice hotel with morning view of the beach

Posted Mar 24, 2015
Hotel staff was very professional and friendly Needed a room with a beach view to shoot pro photography. The staff at check in made it happen. ..
4 out of 5
Recommended
for Everyone
by A verified travelerfrom L. Florida

Nice beachfront hotel!

Posted Mar 20, 2015
The hotel was nice and the updated rooms were great, however there was an issue with computers being down that caused us to have to wait an extra hour before we could check in, but the staff did call us as soon as they were up.The other issue we had was having to listen to a horrible noise as they were re doing some of the exterior of rooms.
2 out of 5
Recommended
for Everyone
by A verified travelerfrom indiana

Right on beach

Posted Mar 19, 2015
Needs some updating so good if you don't overpay and get a good rate it's worth it. Right on beach. Nice pool with towels provided. Wifi poor. Good family place, not a lot of parting on spring break. Room stocked with shampoo, soap, conditioner, lotion, hair dryer, iron & board.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 18, 2015
The room was great very clean and comfortable. the staff was friendly and helpful. Checking in and out was quick and easy.i would stay there again