Ratings based on 50 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
96% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Wausau, WI

Staying overnight after the Chosen Few Fights

Posted Oct 6, 2014
Pros: The Beds and Breakfast
Cons: No
Location: Went to the fights at the Mamona Terrace convention center
Very nice hotel, clean comfortable room, and great breakfast
Comment from Hotel Management
Oct 9, 2014 by Kae, Hotel Management
Thank you so much for the kind words. We are so glad that we were able to meet your expectations!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 6, 2014
In Madison for the World Dairy Expo, a 3 night stay. Clean, reputable hotel. Excellent breakfast.
Comment from Hotel Management
Oct 9, 2014 by Kae, Hotel Management
Thanks! Your comments are greatly appreciated and we hope to see you again next year for the World Dairy Expo!
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice Hotel - Great breakfast

Posted Sep 9, 2014
Pros: Staff was nice. Breakfast was great. Room was clean.
When I booked the room online, I was not informed that there would be an additional charge of $20 for bringing my 10 pound dog. Other hotels that I was considering did not have an additional charge; therefore, had I known, I would have possibly booked elsewhere. That was $20 charge I was not expecting. The reason for my stay was because I was visiting my son at UW Madison. There were other hotels closer so, again, I might have booked elsewhere. A free night stay would be nice so then I can visit him again at a later date and stay at this hotel. Thank you!
Comment from Hotel Management
Sep 18, 2014 by Kae, Hotel Management
Thank you for taking the time to review your stay with us. I was very happy to see that you rated us five out of five stars. I am sorry that it was not clear on the pet fee. When I looked at Expedia's website, it is listed that there is a $20.00 pet fee. It is listed under fees, of which you have to click on the word fees to expand. I can understand if you would like to avoid the pet fee you have other options, but it is our hope that you would stay with us in the future.
3 out of 5
Recommended
by A verified traveler

Average

Posted Aug 17, 2014 on Hotels.com
Bathroom sink not separated from room; difficult to use without waking spouse early in the morning. Comfortable bed and pillows. Average breakfast bar.
Comment from Hotel Management
Oct 25, 2014 by Kae, Hotel Management
Thank you for your comments regarding your recent stay at the Holiday Inn Express of Deforest. I am sorry that we were not able to meet your expectations on the design layout but, I was am happy that you found the beds and pillows comfortable.
4 out of 5
Recommended
by Merlinfrom Minneapolis

Posted Aug 11, 2014 on Hotels.com
Good
Comment from Hotel Management
Oct 25, 2014 by Kae, Hotel Management
Thank you for leaving a comment. If you are in the area again, I would love to have the chance to change your comment from good to great.
3 out of 5
Recommended
by Sales Guyfrom Seattle WA

Posted Aug 8, 2014 on Hotels.com
Nice stay. Wanted to print my plane ticket. Hotel staff could not assist with their printer that would not accept a thumb drive.
Comment from Hotel Management
Oct 25, 2014 by Kae, Hotel Management
Thank you for leaving a comment about your recent stay at the Holiday Inn Express of Deforest. I am so sorry that you were not able to print out your plane ticket. If the lobby computer was not working, there are other ways we could have handled that and that will be explained to the staff. If you are in the area again, please stop in so that we have a chance to better serve your needs.
5 out of 5
Recommended
for Personal Event
by A verified traveler

Posted Aug 7, 2014 on Hotels.com
Comment from Hotel Management
Oct 25, 2014 by Kae, Hotel Management
Thank you so much for the rating. I am glad that we were able to meet your expectations.
5 out of 5
Recommended
by David Britton

Posted Aug 1, 2014 on Hotels.com
Comment from Hotel Management
Oct 25, 2014 by Kae, Hotel Management
Thank you for the five star rating. We are so happy that we were able to meet your expecations.
5 out of 5
Recommended
for Overnight Stay Before Destination
by Elizabethfrom Milwaukee

Stop over

Posted Jul 28, 2014 on Hotels.com
Beds very comfortable. No Need for four pillows. Great breakfast bar. Staff helpful with I pad info . Not a lot of places to eat but ok for one night.
Comment from Hotel Management
Nov 2, 2014 by Kae, Hotel Management
Thank you so much for the positive review. I am glad that you were comfortable and able to relax. Hope to see you again soon!
4 out of 5
Recommended
for Families
by Jim Heartjensfrom Iowa

Decent place to stay and good breakfast

Posted Jul 9, 2014 on Hotels.com
About a half hour away from the Dells, it made a nice weekend visit to attractions. Hotel staff was very friendly, however they were a little short staffed especially on keeping breakfast items available as they were gobbled up in short time frame. Wish the rooms were a little larger but very typical for a HI Express. Room was very clean and housekeeping was very willing to offer towels and washcloths as needed. Overall would recommend this hotel.