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Reviews of Crowne Plaza Jordan Dead Sea Resort & Spa, an IHG Hotel

5 out of 5
Crowne Plaza Jordan Dead Sea Resort & Spa, an IHG Hotel
100 Dead Sea Road, Sweimeh

Reviews

7.8

Good

Rating 10 - Excellent. 154 out of 406 reviews" "
Rating 8 - Good. 121 out of 406 reviews" "
Rating 6 - Okay. 66 out of 406 reviews" "
Rating 4 - Poor. 30 out of 406 reviews" "
Rating 2 - Terrible. 35 out of 406 reviews" "

8.0/10

Cleanliness

7.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Layth

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Great stay. Just a little overpriced.
Stayed 1 night in Apr 2024
Response from CPRDS on Apr 21, 2024
Dear Layth,Thank you for choosing Crowne Plaza Dead Sea and for taking the time to provide feedback about your experience at Crowne Plaza Dead Sea Jordan your feedback is extremely valuable to us.We use feedback, such as yours, to continuously improving the guest experience We are delighted that you enjoyed your stay with us. We wish to welcome you again at Crowne Plaza Dead Sea Jordan Best Regards, Wissam Shubat I Hotel ManagerCrowne Plaza Jordan- Dead Sea Resort & Spa

10/10 Excellent

mary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great healing Dead Sea mud at beach. Infinity pool was beautiful.
Stayed 1 night in Jan 2024

10/10 Excellent

Lilian

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Great food !! Super helpful & Friendly staff ! Easy parking!! Big shout out to the worker at the Dead Sea - he was super helpful with my child to no be afraid of the water! Thank you so much 😊
Stayed 1 night in Dec 2023

10/10 Excellent

Rebeka, Washington

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Our first time in the Dead Sea and our experience was enhanced by the beauty if the resort, it’s amenities, and staff attentiveness.
Stayed 3 nights in Aug 2023
Response from CPRDS on Oct 10, 2023
Dear Rebeka,Thank you for choosing Crowne Plaza Dead Sea and for taking the time to provide feedback about your experience at Crowne Plaza Dead Sea Jordan your feedback is extremely valuable to us.We use feedback, such as yours, to continuously improving the guest experience We are delighted that you enjoyed your stay with us. We wish to welcome you again at Crowne Plaza Dead Sea Jordan Best Regards, Wissam Shubat I Hotel ManagerCrowne Plaza Jordan- Dead Sea Resort & Spa

8/10 Good

Hadeel

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
No hot water, staff was notified 3 times and never got it taken care of. And ants in the room (staff was also notified and did not take care of it)
Stayed 3 nights in Jun 2023

8/10 Good

Cynthia

Traveled with partner
Liked: Staff & service, amenities
Beautiful resort and private access to the Dead Sea was a huge plus! Only thing that lacked was the bugs in the room… huge disappointment.
Stayed 2 nights in May 2023

6/10 Okay

Jean Francois

Liked: Cleanliness, staff & service, property conditions & facilities
I was expecting more
Bed was too soft. We were told at reception that we had free access to a "fully stocked" mini-bar: it contained pop and fruit flavored drinks, not even real juice. We had 2 bags of tea when we arrived and they never added more. On the positive side, access to the Dead Sea was great.
Stayed 3 nights in May 2023

10/10 Excellent

Ismaeel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service but they treat tourists better than the Jordanian people which is sad because we pay the same
Stayed 1 night in Apr 2023

10/10 Excellent

Murawaeh

Stayed 2 nights in Apr 2023

8/10 Good

Yasodara

Stayed 2 nights in Apr 2023

10/10 Excellent

Vasiliki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
we are coming back ...
we could stay there and eat all day long ....perfect beach and spa ....honest stuff...they found one bag that we forgot and send it to germany to us .... only complain is they didnt know that our stay was already paid but we show them the transaction in our banking app and everything was okay...
Stayed 1 night in Feb 2023

10/10 Excellent

Gina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and management were incredible.
Stayed 1 night in Feb 2023

10/10 Excellent

osama

Stayed 1 night in Feb 2023

6/10 Okay

Jan

Stayed 2 nights in Feb 2023

10/10 Excellent

Mohd

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food quality was not good
Stayed 1 night in Jan 2023

2/10 Terrible

Morgan

Traveled with family and small children, Traveled with family
Disliked: Staff & service, property conditions & facilities
Staff argues with guests, only has choice of heated OR air conditioned room(cannot have both apparently), and most amenties closed by 7pm.

8/10 Good

Diego

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
perfect for a relaxing stop after touring Jordan
this was our final stop after touring Jordan. We chose the hotel for its location on the DS and because we trust IHG. we wanted to relax and enjoy the natural wanders of the location and we totally met our expectations here. the beach is fantastic, the pools are very well and well maintained. staff was friendly. just the dinner buffet was a bit below our expectations in terms of food variety and service. also the breakfast buffet could be improved.
Stayed 1 night in Dec 2022

10/10 Excellent

Gobind

Stayed 1 night in Nov 2022

10/10 Excellent

Jesseca, Denver

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience! Thank you Tariq, Michelle, and Abdul for being excellent resources!

8/10 Good

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022

4/10 Poor

Jesse

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness

10/10 Excellent

Ashok

Stayed 4 nights in Sep 2022

10/10 Excellent

Bashar

Stayed 1 night in Sep 2022

10/10 Excellent

Hubert, Atlanta

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is beautiful. The rooms are very nicely appointed. The property is well maintained and the pools are terrific. The bar staff at the lobby bar were very nice and helpful. The biggest challenge is the dining at the hotel. The Lebanese food was not good and I do like Lebanese food. Plus the service was tragic. Ambrosia for breakfast was adequate, but no more than that.
Stayed 2 nights in Sep 2022
Response from CPRDS on Sep 27, 2022
Dear Hubert,I would like to start my message by genuinely thanking you for choosing to stay with us and for taking the time to share your feedback.It is only through candid feedback such as yours that we can continuously monitor, maintain and improve our standards.On this note, I would like to sincerely apologise for the disappointment you have faced and I reassure you that each and every single point has been addressed to the respective departments for evaluation as well as action to improve. We place a sincere effort in learning from the feedback of our guests and I am convinced that you will certainly be able to notice this during your next visit. We all look forward to welcoming you back in the near future. Best Regards, Emmanuel Stavrakakis I General ManagerIHG Dead Sea Hotels Crowne Plaza Jordan- Dead Sea Resort & Spa / Holiday Inn Resort Dead Sea

2/10 Terrible

Moh'd

Disliked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2022

10/10 Excellent

Haney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2022

2/10 Terrible

Abood

Stayed 2 nights in Jul 2022

6/10 Okay

Carolina

Traveled with family
Liked: Room comfort
Very good but
The room is comfortable and the hotel has q lot os infra estruture. The breakfast is very full of people. I was worried because of covid. I needed the doctor service and the hotel was very effective on providing that.
Stayed 2 nights in Jul 2022

2/10 Terrible

Mohammad

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Room smelled of sewage. I brought up the concern and the response was that this must be related to the sewage treatment plant behind the hotel. Pool was dirty. Food was ok. Will not be back.
Stayed 1 night in Jul 2022

2/10 Terrible

Nada

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We were greeted by unprofessional staff. The lady of the other receptionist informed me that I need to pay for an additional bed. I was not aware of this condition as it does not align with international travels that I’ve done in the past. I ended up paying $100 for a bed only to find it that bad for a kid not for an adult. So I had to share the twin bed with my daughter. I requested a refund but they did not offer me any resolution. The bed that they gave us was a child’s bed and they knew that there were three adults in this room.. I should not pay for something that is not within standards.. place was filthy
Stayed 1 night in Jul 2022

2/10 Terrible

Jeanne

Disliked: Staff & service, amenities, property conditions & facilities
A total rip-off. For the price, the rooms are outdated, curtains torn, old bath tub/shower with curtain. Food inedible. I had a cheese omelette, that tasted like it was filled with plastic. They could not even offer an edible pizza. The staff, I am certain, is poorly paid and it shows. They try, but not to the high cost of this third-rate wanna-be resort. The spa is the only nice feature. Noisy, music blaring until midnight making it impossible to sleep. I could not wait to leave. I cannot believe my stay at the Crown Plaza cost more than the exquisite St. Regis in Amman. I honestly felt like I was on a third-rate cruise ship with even worse food.
Stayed 2 nights in Jun 2022
Response from CPRDS on Jul 12, 2022
Dear Jeanne, I would like to start my message by genuinely thanking you for choosing to stay with us and for taking the time to share your feedback. It is only through candid feedback such as yours that we can continuously monitor, maintain and improve our standards.On this note, I would like to sincerely apologise for the disappointment you have faced and I reassure you that each and every single point has been addressed to the respective departments for evaluation as well as action to improve. We place a sincere effort in learning from the feedback of our guests and I am convinced that you will certainly be able to notice this during your next visit. We all look forward to welcoming you back in the near future. Best Regards, Emmanuel Stavrakakis I General Manager IHG® Dead Sea Hotels Crowne Plaza® Jordan- Dead Sea Resort & Spa / Holiday Inn® Resort Dead Sea

6/10 Okay

Majed

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The service was really bad never going back there again
Stayed 1 night in Jun 2022
Response from CPRDS on Jul 12, 2022
Dear Majed, Thank you for choosing Crowne Plaza Dead Sea Jordan and for taking the time to provide feedback about your experience at Crowne Plaza Dead Sea Jordan We would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. We hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. We thank you for sharing your feedback which has been shared with the team to make the necessary changes Best Regards, Emmanuel Stavrakakis I General Manager IHG® Dead Sea Hotels Crowne Plaza® Jordan- Dead Sea Resort & Spa / Holiday Inn® Resort Dead Sea

8/10 Good

Mosheer

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good reception and welcoming Lunch and dinner buffets are great value. Hotel is clean and pools are organized. Things to consider for improvement, beds are not much comfy, Sauna and Steam should be part of basic room subscription for such a resort, needs more activities around the pools and at night after pools closure. However, overall stay was very pleasant and we enjoyed the family stay, advise to book here.
Stayed 5 nights in Jun 2022
Response from . on Jun 22, 2022
Dear Mosheer Thank you for choosing Crowne Plaza Dead Sea and for taking the time to provide feedback about your experience at Crowne Plaza Dead Sea Jordan your feedback is extremely valuable to us. We use feedback, such as yours, to continuously improving the guest experience We are delighted that you enjoyed your stay with us. We wish to welcome you again at Crowne Plaza Dead Sea Jordan Best Regards, Emmanuel Stavrakakis I General Manager IHG® Dead Sea Hotels Crowne Plaza® Jordan- Dead Sea Resort & Spa / Holiday Inn® Resort Dead Sea

10/10 Excellent

Natalya

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Promenad cafe is the best in hot weather!
Stayed 1 night in Jun 2022
Response from . on Jun 22, 2022
Dear Natalya Thank you for sharing your rewarding feedback with us. Reading your review is truly encouraging, not only for me, but for the entire team. I am genuinely pleased that you had a delightful stay, appreciating not only the opulent elements of our property but also our team. Thank you once again for your feedback and we hope that we will have the opportunity to serve you again and redeem ourselves. Best Regards, Emmanuel Stavrakakis I General Manager

10/10 Excellent

Tareq

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent helpful staff. Gods food
Stayed 1 night in Jun 2022
Response from . on Jun 22, 2022
Dear Tareq We are very delighted to receive your favorable review of your recent stay at Crowne Plaza Dead Sea Jordan. Thank you in particular for highlighting your enjoyment of the service provided to you. This is excellent to hear as we spend considerable time on ensuring we meet the needs and wants of our guests. To know that we have provided you with a great experience is very satisfying. I will personally be taking a moment to share your comments with my team. We promise to continue to improve our service to meet the expectations of our guests. It was a pleasure to have you here and we hope we can welcome you back again soon. Best Regards, Emmanuel Stavrakakis I General Manager IHG® Dead Sea Hotels Crowne Plaza® Jordan- Dead Sea Resort & Spa / Holiday Inn® Resort Dead Sea

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2022
Response from . on Jun 22, 2022
Dear Anonymous It is always a great pleasure to read feedback such as yours. We are very proud to have such a team like ours as we work together in creating amazing experiences and everlasting memories for our guests. We are delighted that you had fun, felt loved & welcomed during your visit with us. It is delightful to see your enthusiasm about different aspects of the hotel and how you have enjoyed your stay with us. Furthermore, we are truly thankful for your appreciation of the genuine hospitality of our staff. Indeed, each member of our team is equipped with professionalism, sincerity and passion to deliver consistent guest’s satisfaction. A fantastic location and unparalleled amenities are nothing without a warm and friendly human connection, so we are happy to hear that our team made you feels so welcome. We will be sure to pass your kind words with team member who will be delighted to hear that they made a guest’s stay particularly marvelous. We are delighted to welcome you back and to have another enjoyable holiday and will do our utmost to take the best possible care of you. Once again, thank you for your positive observation and we sincerely hope of welcoming you back in not too distant future. Best Regards, Emmanuel Stavrakakis I General Manager IHG® Dead Sea Hotels Crowne Plaza® Jordan- Dead Sea Resort & Spa / Holiday Inn® Resort Dead Sea

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment we checked in with Hasham everything was incredible. The staff here will treat you like royalty!
Stayed 2 nights in May 2022
Response from Mark on Jun 17, 2022
Dear Mark Thank you for choosing Crowne Plaza Dead Sea and for taking the time to provide feedback about your experience at Crowne Plaza Dead Sea Jordan your feedback is extremely valuable to us. We use feedback, such as yours, to continuously improving the guest experience We are delighted that you enjoyed your stay with us. We wish to welcome you again at Crowne Plaza Dead Sea Jordan Best Regards, Emmanuel Stavrakakis I General Manager IHG® Dead Sea Hotels Crowne Plaza® Jordan- Dead Sea Resort & Spa / Holiday Inn® Resort Dead Sea

6/10 Okay

Julie Ruth

Liked: Cleanliness, amenities, property conditions & facilities
This property is far away from the general hotel area which some people may prefer. They have an overpriced transportation service on site and no taxis available in the area, recommend to pre-arrange or uber/careem. Limited vegetarian options but the hospitality staff was very helpful in making me food. The staff was much more attentive to large groups, would not recommend for a solo traveler as my service was constantly overlooked (no welcome drinks, long waits in empty areas). Carefully read before booking as Expedia ruined my reservation and removed my breakfast option between browsing and booking... Book directly with IHG you can buy their points on sale to book. Better value available in the area..
Stayed 2 nights in May 2022
Response from . on Jun 22, 2022
Dear Julie Ruth Thank you for taking the time to write about your experience with us . We are saddened that we were not able to meet your expectations on certain areas during your recent stay. As a well-visited resort, we are continuously working on our services to cater to all our guest needs and expectations. Rest assured that we take our guest feedback into high consideration as these are valuable indications to push us towards improvement and excellence. Moreover, we completely understand how frustrating and disappointing these issues must have been during your stay and the fact that you felt so strongly about your experience shows that there are areas that need to be improved. We have taken a note of your comment; we are looking forward if you can let us know your contact details for us to reach you. We appreciate your feedback and have taken it on board. Best Regards, Emmanuel Stavrakakis I General Manager IHG® Dead Sea Hotels Crowne Plaza® Jordan- Dead Sea Resort & Spa / Holiday Inn® Resort Dead Sea

8/10 Good

Charlotte

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Value/price not too great. Breakfast can get noisy and a bit chaotic. Rooms are big and the beach is nice. Lebanese restaurant was good.
Stayed 2 nights in Apr 2022
Response from Emmanuel Stavrakakis I General Manager on Apr 11, 2022
Dear Charlotte, Thank you for choosing Crowne Plaza Dead Sea and for taking the time to provide feedback about your experience at Crowne Plaza Dead Sea Jordan your feedback is extremely valuable to us. We use feedback, such as yours, to continuously improving the guest experience We are delighted that you enjoyed your stay with us. We wish to welcome you again at Crowne Plaza Dead Sea Jordan Best Regards, Emmanuel Stavrakakis I General Manager IHG® Dead Sea Hotels Crowne Plaza® Jordan- Dead Sea Resort & Spa / Holiday Inn® Resort Dead Sea

6/10 Okay

Sahel

Stayed 1 night in Mar 2022
Response from Emmanuel Stavrakakis I General Manager on Apr 11, 2022
Dear I would like to start my message by genuinely thanking you for choosing to stay with us and for taking the time to share your feedback. It is only through candid feedback such as yours that we can continuously monitor, maintain and improve our standards.On this note, I would like to sincerely apologise for the disappointment you have faced and I reassure you that each and every single point has been addressed to the respective departments for evaluation as well as action to improve. We place a sincere effort in learning from the feedback of our guests and I am convinced that you will certainly be able to notice this during your next visit. We all look forward to welcoming you back in the near future. Best Regards, Emmanuel Stavrakakis I General Manager IHG® Dead Sea Hotels Crowne Plaza® Jordan- Dead Sea Resort & Spa / Holiday Inn® Resort Dead Sea

8/10 Good

Julia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2022
Response from Emmanuel Stavrakakis I General Manager on Apr 11, 2022
Dear Julia Thank you for choosing Crowne Plaza Dead Sea and for taking the time to provide feedback about your experience at Crowne Plaza Dead Sea Jordan your feedback is extremely valuable to us. We use feedback, such as yours, to continuously improving the guest experience We are delighted that you enjoyed your stay with us. We wish to welcome you again at Crowne Plaza Dead Sea Jordan Best Regards, Emmanuel Stavrakakis I General Manager IHG® Dead Sea Hotels Crowne Plaza® Jordan- Dead Sea Resort & Spa / Holiday Inn® Resort Dead Sea

8/10 Good

MOUTASIM, Jenks

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is nice and clean Needs better customer service
Stayed 1 night in Mar 2022
Response from Emmanuel Stavrakakis I General Manager on Apr 11, 2022
Dear Moutasim I would like to start my message by genuinely thanking you for choosing to stay with us and for taking the time to share your feedback. It is only through candid feedback such as yours that we can continuously monitor, maintain and improve our standards.On this note, I would like to sincerely apologise for the disappointment you have faced and I reassure you that each and every single point has been addressed to the respective departments for evaluation as well as action to improve. We place a sincere effort in learning from the feedback of our guests and I am convinced that you will certainly be able to notice this during your next visit. We all look forward to welcoming you back in the near future. Best Regards, Emmanuel Stavrakakis I General Manager IHG® Dead Sea Hotels Crowne Plaza® Jordan- Dead Sea Resort & Spa / Holiday Inn® Resort Dead Sea

10/10 Excellent

Sultan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022
Response from Emmanuel Stavrakakis I General Manager on Apr 11, 2022
Dear Sultan Thank you for choosing Crowne Plaza Dead Sea and for taking the time to provide feedback about your experience at Crowne Plaza Dead Sea Jordan your feedback is extremely valuable to us. We use feedback, such as yours, to continuously improving the guest experience We are delighted that you enjoyed your stay with us. We wish to welcome you again at Crowne Plaza Dead Sea Jordan Best Regards, Emmanuel Stavrakakis I General Manager IHG® Dead Sea Hotels Crowne Plaza® Jordan- Dead Sea Resort & Spa / Holiday Inn® Resort Dead Sea

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent experience just avoid the food
People at the reception were polite and professional and the room was decent and I enjoyed both the spa and the dead sea. My only complain is the food. The package was half board (Dinner and Breakfast). For a 5 star hotel the buffet was an incredibly disappointing experience (Except for the pastries and dessert which was good). Food was incredibly bland and tasteless. I might return again but I hope the food improves by then.
Stayed 1 night in Feb 2022
Response from Emmanuel Stavrakakis I General Manager on Apr 11, 2022
Dear anonymous, I would like to start my message by genuinely thanking you for choosing to stay with us and for taking the time to share your feedback. It is only through candid feedback such as yours that we can continuously monitor, maintain and improve our standards.On this note, I would like to sincerely apologise for the disappointment you have faced and I reassure you that each and every single point has been addressed to the respective departments for evaluation as well as action to improve. We place a sincere effort in learning from the feedback of our guests and I am convinced that you will certainly be able to notice this during your next visit. We all look forward to welcoming you back in the near future. Best Regards, Emmanuel Stavrakakis I General Manager IHG® Dead Sea Hotels Crowne Plaza® Jordan- Dead Sea Resort & Spa / Holiday Inn® Resort Dead Sea

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities
We had a very quick stay at the hotel. We were most pleased with the driver they put us in touch with who drove us to wadi rum. Murad was informative, and a great companion to drive 4 hours south with. He made us feel safe, and was able to take us to places we were not aware existed.
Stayed 1 night in Feb 2022
Response from Emmanuel Stavrakakis I General Manager on Apr 11, 2022
Dear Michael, Thank you for choosing Crowne Plaza Dead Sea and for taking the time to provide feedback about your experience at Crowne Plaza Dead Sea Jordan your feedback is extremely valuable to us. We use feedback, such as yours, to continuously improving the guest experience We are delighted that you enjoyed your stay with us. We wish to welcome you again at Crowne Plaza Dead Sea Jordan Best Regards, Emmanuel Stavrakakis I General Manager IHG® Dead Sea Hotels Crowne Plaza® Jordan- Dead Sea Resort & Spa / Holiday Inn® Resort Dead Sea

8/10 Good

Firas

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Good family break
Friendly people staff, breakfast was rich and great quality food The rooms are a bit old but clean The heated pool is really good, and beach guards are so helpful
Stayed 1 night in Dec 2021

10/10 Excellent

Guillermo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good to stay at the Dead sea
Stayed 4 nights in Nov 2021
Response from CPRDS on Dec 19, 2021
Dear Guillermo, Thank you for sharing your rewarding feedback with us. Reading your review is truly encouraging, not only for me, but for the entire team. I am genuinely pleased that you had a delightful stay, appreciating not only the opulent elements of our property but also our team. Thank you once again for your feedback and we hope that we will have the opportunity to serve you again and redeem ourselves. Best Regards, Emmanuel Stavrakakis I General Manager IHG® Dead Sea Hotels Crowne Plaza® Jordan- Dead Sea Resort & Spa / Holiday Inn® Resort Dead Sea

10/10 Excellent

John

Great place, very close to the water
Stayed 1 night in Nov 2021
Response from CPRDS on Dec 19, 2021
Dear John, Thank you for taking the time to share such an encouraging review with us. I am truly delighted that you have had a wonderful time, while enjoying not only the opulent elements but also the efforts of our team striving to provide exceptional service. Your recognition is genuinely appreciated and I have congratulated the Team for their exemplary performance. My team and I certainly look forward to being part of many more memories during your future visits to Dead Sea and would be a great honor to welcome you back to Crowne Plaza Dead Sea Jordan. Best Regards, Emmanuel Stavrakakis I General Manager IHG® Dead Sea Hotels Crowne Plaza® Jordan- Dead Sea Resort & Spa / Holiday Inn® Resort Dead Sea

10/10 Excellent

Michael, Harker Heights

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2021

10/10 Excellent

Mark

Stayed 1 night in Oct 2021