Ratings based on 269 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
88% of guests recommend
4.3 Room cleanliness
4.0 Service & staff
4.2 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from New york

Amazing!!

Posted Jul 3, 2015
it was awesome, something completely different!! I love the hotel architecture.... Something never seen before.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 16, 2015
Super Anlage! Super Pools, sehr freundliches Personal!
Comment from Hotel Management
Jun 23, 2015 by The Management, Hotel Management
Dear Valued Guest, I refer to your posting on Expedia, regarding your recent stay with us at the Mövenpick Resort & Spa Dead Sea. The team and I are looking forward to have the pleasure of welcoming you back to the Mövenpick Resort & Spa Dead Sea in the hopefully not too distant future and we assure you already in advance of our best care and attention to your comfort. Thanking you for your continued patronage, I remain, With kind regards and best wishes.
1 out of 5
by A verified traveler

The place has gone downhill

Posted Jun 6, 2015
The hotel is in a nice location, but in desperate need of repairs. Parts of it are not well maintained and the staff is not very guest focused.
Comment from Hotel Management
Jun 13, 2015 by The Management, Hotel Management
Dear Valued Guest, I refer to your posting on Expedia, regarding your recent stay with us at the Mövenpick Resort & Spa Dead Sea. You might be interested to know that we are indeed planning to renovate 323 out of 346 rooms and suites very soon. In fact, we have already two mock-up rooms (one design for the main building and another design for the village rooms) as well as a mock-up suite completed. We expect to start the room renovation project this year. Nevertheless, the renovation will be carried out in a way, which does not affect our guests’ stay. Careful note has been taken of your comments, which have been discussed in detail with the executives concerned; in order to ensure that remedy actions are being taken without delay. I would like to take this opportunity, in order to apologize for any inconveniences caused. Nevertheless, I sincerely hope that the mentioned shortcomings did not mar your opinion about our services and would be delighted to welcome you back to the Mövenpick Resort & Spa Dead Sea in the hopefully not too distant future. Thanking you for your continued patronage Yours sincerely,
5 out of 5
Recommended
for Everyone
by A verified traveler

Amazing high end resort

Posted May 30, 2015
This is really a very lovely place to stay at the Dead Sea. The facilities are outstanding and it is a safe, family friendly place to relax.
Comment from Hotel Management
Jun 1, 2015 by The Managment, Hotel Management
Dear Valued Guest, I refer to your posting on Expedia, regarding your recent stay with us at the Mövenpick Resort & Spa Dead Sea. The team and I are looking forward to have the pleasure of welcoming you back to the Mövenpick Resort & Spa Dead Sea in the hopefully not too distant future and we assure you already in advance of our best care and attention to your comfort. Thanking you for your continued patronage, I remain, With kind regards and best wishes.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 17, 2015
The place is beautiful. The rooms are a bit basic. Nothing overwhelmingly spectacular. There were a number of families at one pool and another pool for the normal singles meat market. The nightly entertainment was fun (a belly dancer) but may not be the most appropriate for kids given the smoking.
Comment from Hotel Management
Jun 1, 2015 by The Management, Hotel Management
Dear Valued Guest, I refer to your posting on Expedia, regarding your recent stay with us at the Mövenpick Resort & Spa Dead Sea. The team and I are looking forward to have the pleasure of welcoming you back to the Mövenpick Resort & Spa Dead Sea in the hopefully not too distant future and we assure you already in advance of our best care and attention to your comfort. Thanking you for your continued patronage, I remain, With kind regards and best wishes.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great resort hotel with great grounds and DEAD Sea

Posted May 10, 2015
Good place for families and for adults. Beautiful resort and a must is to swim (float) in the Dead Sea.
Comment from Hotel Management
May 13, 2015 by The Management, Hotel Management
Dear Valued Guest, I refer to your posting on Expedia, regarding your recent stay with us at the Mövenpick Resort & Spa Dead Sea. The team and I are looking forward to have the pleasure of welcoming you back to the Mövenpick Resort & Spa Dead Sea in the hopefully not too distant future and we assure you already in advance of our best care and attention to your comfort. Thanking you for your continued patronage, I remain, With kind regards and best wishes.
5 out of 5
Recommended
for Everyone
by A verified traveler from Romania

Nice resort, good atmosphere, delicious food

Posted Apr 24, 2015
Nice resort, good atmosphere, delicious food. .
Comment from Hotel Management
Apr 29, 2015 by The Management, Hotel Management
Dear Valued Guest, I refer to your posting on Expedia, regarding your recent stay with us at the Mövenpick Resort & Spa Dead Sea. It was of great pleasure welcoming you to our hotel. We are extremely pleased to receive such thorough feedback and to read that you have enjoyed your time in our resort and that positive memories remain with you referring to our food, the resort’s design and our facilities. The team and I are looking forward to have the pleasure of welcoming you back to the Mövenpick Resort & Spa Dead Sea in the hopefully not too distant future and we assure you already in advance of our best care and attention to your comfort. Yours sincerely,
5 out of 5
Recommended
for Everyone
by A verified traveler

Overnight stay

Posted Apr 21, 2015
We had one day to spend at the Dead Sea and the Movenpick exceeded all of our expectations. Restaurants are okay but the hotel grounds more than make up for that. Coming back ASAP
Comment from Hotel Management
Apr 29, 2015 by The Management, Hotel Management
Dear Valued Guest, I refer to your posting on Expedia, regarding your recent stay with us at the Mövenpick Resort & Spa Dead Sea. It was of great pleasure welcoming you to our hotel. We are extremely pleased to receive such thorough feedback and to read that you have enjoyed your time in our resort and that positive memories remain with you referring to our food, the resort’s design and our facilities. The team and I are looking forward to have the pleasure of welcoming you back to the Mövenpick Resort & Spa Dead Sea in the hopefully not too distant future and we assure you already in advance of our best care and attention to your comfort. Yours sincerely,
3 out of 5
Recommended
for Everyone
by A verified traveler

very old hotel with old facilities

Posted Apr 18, 2015
Pros: close to beach
very dirty hotel very old hotel with old facilities
Comment from Hotel Management
Apr 20, 2015 by The Management , Hotel Management
Dear Valued Guest, I refer to your posting on Expedia, regarding your recent stay with us at the Mövenpick Resort & Spa Dead Sea. Careful note has been taken of your comments, which have been discussed in detail with the executives concerned; in order to ensure that remedy actions are being taken without delay. I would like to take this opportunity, in order to apologize for any inconveniences caused. Nevertheless, I sincerely hope that the mentioned shortcomings did not mar your opinion about our services and would be delighted to welcome you back to the Mövenpick Resort & Spa Dead Sea in the hopefully not too distant future. The team and I are looking forward to have the pleasure of welcoming you back to the Mövenpick Resort & Spa Dead Sea in the hopefully not too distant future and we assure you already in advance of our best care and attention to your comfort. Thanking you for your continued patronage, I remain, With kind regards and best wishes.
1 out of 5
Recommended
for Couples
by Ferzine from London, UK

Movenpick Resort & Spa, Dead Sea, Jordan

Posted Apr 7, 2015 on Hotels
while a very nice resort in a beautiful part of the world, the only saving grace was the location. They lack a sense of customer service through and through. Started by being put in a room on the side wing of the hotel facing a parking lot, despite the large resort being mostly empty. After complaining we got moved up a couple of floors still facing the parking lot. Our stay was only 2 nights so we decided we did not want to spend it debating over a room. The rooms were not well air conditioned, not well cleaned and had no hot water, thankfully the weather was good so we survived. Despite a number of restaurants in the resort only 3 were open serving very limited food that was of very poor quality. Unfortunately, at the Dead Sea in Jordan you have no choice but to eat at your hotel as there are no stand alone restaurants. The service at the restaurant was extremely poor and the staff very rigid. The room included breakfast, the breakfast venue changed with the signage not changing so in a large empty poorly managed resort, we had to hunt around for the breakfast venue the second morning. The Dead Sea is amazing and that was the only saving grace. Not sure I would recommend this resort to anyone. Very very poor!
Comment from Hotel Management
Jun 20, 2015 by The Management, Hotel Management
Dear Valued Guest, I refer to your posting on Hotels.com, regarding your recent stay with us at the Mövenpick Resort & Spa Dead Sea. Careful note has been taken of your comments, which have been discussed in detail with the executives concerned; in order to ensure that remedy actions are being taken without delay. I would like to take this opportunity, in order to apologize for any inconveniences caused. Nevertheless, I sincerely hope that the mentioned shortcomings did not mar your opinion about our services and would be delighted to welcome you back to the Mövenpick Resort & Spa Dead Sea in the hopefully not too distant future. The team and I are looking forward to have the pleasure of welcoming you back to the Mövenpick Resort & Spa Dead Sea in the hopefully not too distant future and we assure you already in advance of our best care and attention to your comfort. Thanking you for your continued patronage, I remain, With kind regards and best wishes.