Ratings based on 235 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
88% of guests recommend
4.3 Room cleanliness
4.0 Service & staff
4.2 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler

nice hotel close to beach

Posted Feb 9, 2015
Pros: the location
Cons: need to improved the staff
Location: nice hotel close to beach
nice hotel close to dead sea beach and big area and a lot of farm
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Dubai

Nice Hotel for a short stay

Posted Jan 25, 2015
Pros: Rooms, Beach and the Spa
Cons: Flies is an issue in all hotels in that area, finding a solution would be perfect
Location: Not quite much of venues in that area, other hotels small mall with some good restaurants, there is a lot of outdoor activities you can do.
Excellent hotel staff that tried hard to solve 2 problems I had with the room.
Comment from Hotel Management
Jan 27, 2015 by The Management, Hotel Management
Dear Valued Guest, I refer to your posting on Expedia, regarding your recent stay with us at the Mövenpick Resort & Spa Dead Sea. The team and I are looking forward to have the pleasure of welcoming you back to the Mövenpick Resort & Spa Dead Sea in the hopefully not too distant future and we assure you already in advance of our best care and attention to your comfort. Thanking you for your continued patronage, I remain, With kind regards and best wishes.
3 out of 5
by A verified traveler

An OK (not a great stay)

Posted Jan 3, 2015
We changed rooms as the north sector had swearge problems where the smell was all over the place. Rooms we statyed in is some what old and used specially the bath room. In the past the rooms were much better. Breakfast not as usual but ok. For a movenpick hotel everything should be great unfortunately it is not.
Comment from Hotel Management
Jan 27, 2015 by The Management, Hotel Management
Dear Valued Guest, I refer to your posting on Expedia, regarding your recent stay with us at the Mövenpick Resort & Spa Dead Sea. Careful note has been taken of your comments, which have been discussed in detail with the executives concerned; in order to ensure that remedy actions are being taken without delay. I would like to take this opportunity, in order to apologize for any inconveniences caused. Nevertheless, I sincerely hope that the mentioned shortcomings did not mar your opinion about our services and would be delighted to welcome you back to the Mövenpick Resort & Spa Dead Sea in the hopefully not too distant future. The team and I are looking forward to have the pleasure of welcoming you back to the Mövenpick Resort & Spa Dead Sea in the hopefully not too distant future and we assure you already in advance of our best care and attention to your comfort. Thanking you for your continued patronage, I remain, With kind regards and best wishes.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice Hotel

Posted Dec 24, 2014
I enjoyed my stay here. The staff was attentive to my needs.
Comment from Hotel Management
Dec 28, 2014 by The Management, Hotel Management
Dear Valued Guest, I refer to your posting on Expedia.com, regarding your recent stay with us at the Mövenpick Resort & Spa Dead Sea. The team and I are looking forward to have the pleasure of welcoming you back to the Mövenpick Resort & Spa Dead Sea in the hopefully not too distant future and we assure you already in advance of our best care and attention to your comfort. Thanking you for your continued patronage, I remain, With kind regards and best wishes.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice resort at the Dead Sea

Posted Nov 20, 2014
Pros: Lobby, common areas, swimming pools.
We spend just one night at this hotel. The access to it from the highway is a little confusing. After we confirmed our reservation at the hotel gate they let us in. It seems to be the norm at hotels in Jordan. The hotel has a nice lobby. The check in process was efficient.The hotel staff is very nice and helpful. They took us to our room using a golf cart which is convenient since the hotel is big. The room had a balcony with a garden view. The room size is good. The items in the fridge are free and they offer complimentary bottled water. A few complains: They should start thinking about room renovations. There are not enough outlets and one of them was not working. The furniture is starting to show its age too. One major thing. They should clean the room floor better. I think a lot of people take a mud bath (we are at the dead sea after all) but do not clean their sandals. The result is that, if you are barefoot in your room the sole of your feet gets dirty easily. Also the clothe line was broken. The swimming pools are beautiful but the access to the beach is just OK. Since you are here, floating in the salty water is a must. The breakfast is good. A good mix of traditional items (pancakes, cereal, etc) and some Jordanian food. The check out process was quick and courteous. They offer free valet parking which is nice if you are driving.
Comment from Hotel Management
Nov 25, 2014 by The Management, Hotel Management
Dear Valued Guest, I refer to your posting on Expedia, regarding your recent stay with us at the Mövenpick Resort & Spa Dead Sea. Careful note has been taken of your comments, which have been discussed in detail with the executives concerned; in order to ensure that remedy actions are being taken without delay. I would like to take this opportunity, in order to apologize for any inconveniences caused. Nevertheless, I sincerely hope that the mentioned shortcomings did not mar your opinion about our services and would be delighted to welcome you back to the Mövenpick Resort & Spa Dead Sea in the hopefully not too distant future. The team and I are looking forward to have the pleasure of welcoming you back to the Mövenpick Resort & Spa Dead Sea in the hopefully not too distant future and we assure you already in advance of our best care and attention to your comfort. Thanking you for your continued patronage, I remain, With kind regards and best wishes.
3 out of 5
by A verified travelerfrom dallas

Hotel was ok not great like a read

Posted Nov 15, 2014
Nice rooms but service cAn be better . Had a room with blocked view from another hotel. To many flys to stay out and enjoy facilities
Comment from Hotel Management
Nov 25, 2014 by The Management, Hotel Management
Dear Valued Guest, I refer to your posting on Expedia, regarding your recent stay with us at the Mövenpick Resort & Spa Dead Sea. Careful note has been taken of your comments, which have been discussed in detail with the executives concerned; in order to ensure that remedy actions are being taken without delay. I would like to take this opportunity, in order to apologize for any inconveniences caused. Nevertheless, I sincerely hope that the mentioned shortcomings did not mar your opinion about our services and would be delighted to welcome you back to the Mövenpick Resort & Spa Dead Sea in the hopefully not too distant future. The team and I are looking forward to have the pleasure of welcoming you back to the Mövenpick Resort & Spa Dead Sea in the hopefully not too distant future and we assure you already in advance of our best care and attention to your comfort. Thanking you for your continued patronage, I remain, With kind regards and best wishes.
4 out of 5
Recommended
for Personal Event
by Brigittefrom Seevetal

Toller Blick auf das Tote Meer und den Park!

Posted Nov 14, 2014 on Hotels.com
Mein Zimmer war groß und sehr gemütlich. Der Ausblick am Abend auf das Tote Meer und in den Garten bzw. Park bei Beleuchtung war sensationell. Das Personal war grösstenteils sehr herzlich und aufmerksam sowie bemüht, mir meine Wünsche zu erfüllen. Beim Frühstück fehlte leider ein wenig der Überblick, so dass bei Stoßzeiten gelegentlich ein Chaos herrschte. Dies müsste für die Zukunft noch ein wenig trainiert werden. Ansonsten war ich sehr zufrieden und habe mich wohl gefühlt.
Comment from Hotel Management
Jan 24, 2015 by The Management, Hotel Management
Dear Valued Guest, I refer to your posting on Hotels.com, regarding your recent stay with us at the Mövenpick Resort & Spa Dead Sea. Careful note has been taken of your comments, which have been discussed in detail with the executives concerned; in order to ensure that remedy actions are being taken without delay. I would like to take this opportunity, in order to apologize for any inconveniences caused. Nevertheless, I sincerely hope that the mentioned shortcomings did not mar your opinion about our services and would be delighted to welcome you back to the Mövenpick Resort & Spa Dead Sea in the hopefully not too distant future. The team and I are looking forward to have the pleasure of welcoming you back to the Mövenpick Resort & Spa Dead Sea in the hopefully not too distant future and we assure you already in advance of our best care and attention to your comfort. Thanking you for your continued patronage, I remain, With kind regards and best wishes.
5 out of 5
Recommended
for Everyone
by A verified traveler

luxury. exceptional front desk service

Posted Nov 14, 2014
I could not have felt more special when checking in. Wonderful
Comment from Hotel Management
Nov 25, 2014 by The Management, Hotel Management
Dear Valued Guest, I refer to your posting on Expedia, regarding your recent stay with us at the Mövenpick Resort & Spa Dead Sea. The team and I are looking forward to have the pleasure of welcoming you back to the Mövenpick Resort & Spa Dead Sea in the hopefully not too distant future and we assure you already in advance of our best care and attention to your comfort. Thanking you for your continued patronage, I remain, With kind regards and best wishes.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Wiesbaden

Sehr zufrieden!

Posted Nov 13, 2014
Für einen entspannten und erholsamen Aufenthalt am Toten Meer ist das Mövenpick genau das richtige Hotel! Wir haben auch die umliegenden Hotels besichtigt und teilweise auch bewohnt und können das Mövenpick besonders weiterempfehlen weil hier die arabische Kultur perfekt mit der europäischen kombiniert wurde! Sehr schöne Hotelanlage und ideal zum entspannen, wir haben uns sehr wohl gefühlt!
Comment from Hotel Management
Nov 25, 2014 by The Management, Hotel Management
Dear Valued Guest, I refer to your posting on Expedia, regarding your recent stay with us at the Mövenpick Resort & Spa Dead Sea. The team and I are looking forward to have the pleasure of welcoming you back to the Mövenpick Resort & Spa Dead Sea in the hopefully not too distant future and we assure you already in advance of our best care and attention to your comfort. Thanking you for your continued patronage, I remain, With kind regards and best wishes.
4 out of 5
Recommended
for Personal Event
by Doreenfrom Johannesburg

NEVER DISAPPOINTS

Posted Nov 10, 2014 on Hotels.com
The hotel is excellent and staff very friendly and helpful. I especially wish to single out Mr Khaled on the beach, who serves each guest as if they were his only concern. My only issue would be room service staff who must be subjected to requests in so many diffirent languages that they are not always able to get it right.
Comment from Hotel Management
Jan 24, 2015 by The Management, Hotel Management
Dear Valued Guest, I refer to your posting on Hotels.com, regarding your recent stay with us at the Mövenpick Resort & Spa Dead Sea. Careful note has been taken of your comments, which have been discussed in detail with the executives concerned; in order to ensure that remedy actions are being taken without delay. I would like to take this opportunity, in order to apologize for any inconveniences caused. Nevertheless, I sincerely hope that the mentioned shortcomings did not mar your opinion about our services and would be delighted to welcome you back to the Mövenpick Resort & Spa Dead Sea in the hopefully not too distant future. The team and I are looking forward to have the pleasure of welcoming you back to the Mövenpick Resort & Spa Dead Sea in the hopefully not too distant future and we assure you already in advance of our best care and attention to your comfort. Thanking you for your continued patronage, I remain, With kind regards and best wishes.