2 outdoor pools, open 7:30 AM to 8:00 PM, sun loungers
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Reviews of Ramada Resort by Wyndham Dead Sea

4 out of 5
Ramada Resort by Wyndham Dead Sea
Dead Sea Road, Sweimeh

Reviews

7.4

Good

Rating 10 - Excellent. 78 out of 236 reviews" "
Rating 8 - Good. 75 out of 236 reviews" "
Rating 6 - Okay. 28 out of 236 reviews" "
Rating 4 - Poor. 24 out of 236 reviews" "
Rating 2 - Terrible. 31 out of 236 reviews" "

7.6/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ryan, Toronto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a bit off the beaten path but I kind of enjoy that. Signage to the hotel itself is somewhat of a challenge if you come in at night. Property itself is nice and I love the shuttle to the Dead Sea.
Stayed 1 night in Sep 2023
Response from Best Regards, Alaa Darweesh Front Office Manager on Oct 28, 2023
Dear Valued Guest ,Thank you for taking the time to review our hotel. We are so happy to hear you had such a wonderful experience here at the Ramada Resort & Spa Dead Sea. Our goal is to deliver a comfortable and warm experience. We hope to welcome you back for another wonderful stay soon!

10/10 Excellent

Chris

Stayed 1 night in Sep 2023
Response from Best Regards, Alaa Darweesh Front Office Manager on Oct 28, 2023
Dear Valued Guest ,We are very happy to know that you had a great time with us. Thank you for letting us know that you did. It is important that we know how our guests' perception of our property, including our offerings and services, because we can only improve if we know the areas that we have to focused on. We're really glad that we have your full approval and that we met your expectations. We look forward welcoming you back which we truly hope will be really soon.

8/10 Good

Julianne, Mosman

Liked: Cleanliness, amenities
Not very clear with the dining options available and different staff members tell you different times and places to eat. Even wanted to charge for a milk sachet to have a cup of tea in my room which was meant to be included. No information in the room about eating options either other than a room service menu.
Stayed 2 nights in Sep 2023
Response from Best Regards, Alaa Darweesh Front Office Manager on Oct 28, 2023
Dear Valued Guest ,Greetings from Ramada Dead Sea Resort & Spa Thank you for taking time to write us a kind review. Our goal is to give our valued guest like you an impeccable service and a remarkable moment. Your comments are helping us to learn and improve our service. Once again Thank you and we are looking forward to welcome you back soon.

2/10 Terrible

Gd

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Best Regards, Alaa Darweesh Front Office Manager on Sep 3, 2023
Dear Valued Guest, Thank you for taking the time to share your feedback regarding your recent stay. While we wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it is apparent in this case that we fell short. The involved department has noted to do a necessary action so no re-occurrence will happen. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.Best Regards,Alaa DarweeshFront Office Manager

10/10 Excellent

Asad

Stayed 2 nights in Aug 2023
Response from Best Regards, Alaa Darweesh Front Office Manager on Nov 18, 2023
Dear Valued Guest ,We are very happy to know that you had a great time with us. Thank you for letting us know that you did. It is important that we know how our guests' perception of our property, including our offerings and services, because we can only improve if we know the areas that we have to focused on. We're really glad that we have your full approval and that we met your expectations. We look forward welcoming you back which we truly hope will be really soon.

8/10 Good

Ahmed

Liked: Cleanliness, staff & service, amenities
Very nice and quite. It has private beach.big swimming pool. I recommend this place for everyone.
Stayed 1 night in Aug 2023
Response from Alaa Darweesh Front Office Manager on Sep 3, 2023
Dear Ahmed , Thank you for taking the time to review our hotel. We are so happy to hear you had such a wonderful experience here at the Ramada Resort & Spa Dead Sea. Our goal is to deliver a comfortable and warm experience. We hope to welcome you back for another wonderful stay soon! Best Regards,Alaa DarweeshFront Office Manager

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and close enough to the Dead Sea. They have shuttles to take you to a private beach or you can walk for about 10 minutes to their private beach.
Stayed 1 night in Aug 2023
Response from Alaa Darweesh Front Office Manager on Sep 3, 2023
Dear Ahmed , We are very happy to know that you had a great time with us. Thank you for letting us know that you did. It is important that we know how our guests' perception of our property, including our offerings and services, because we can only improve if we know the areas that we have to focused on. We're really glad that we have your full approval and that we met your expectations. We look forward welcoming you back which we truly hope will be really soon. Best Regards,Alaa DarweeshFront Office Manager

2/10 Terrible

salem

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Poor property condition
Stayed 1 night in Jul 2023
Response from Alaa Darweesh Front Office Manager on Sep 3, 2023
Dear Salem , Thank you for your valuable feedback. Our goal is to give our valued guest like you an impeccable service and a remarkable moment. Your comments are helping us to learn and improve our service. We would like to apologize for the inconvenience we brought you during your stay. The involved department has noted to do a necessary action so no re-occurrence will happen. Once again Thank you and we are looking forward to welcome you back soon. Best Regards,Alaa DarweeshFront Office Manager

2/10 Terrible

Zaina

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023

8/10 Good

Mayra

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is professional, helpful and friendly

6/10 Okay

Gaurab

Disliked: Cleanliness, staff & service, property conditions & facilities
Too crowded, unfriendly staff, they keep on asking what time are you checking out multiple times.

8/10 Good

CESAR USIEL, HAMMOND

Liked: Staff & service, amenities
Price
Stayed 2 nights in Apr 2023

10/10 Excellent

James, Great Barr

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This is a good modern hotel that suffers a little from its location, which is fairly isolated and away from other resort hotels. Nevertheless, the hotel is modern and well maintained, with two fantastic swimming pools - one with a water slide and a swim-up pool bar. Unlike some other resort hotels where you can walk to the Dead Sea, you'll need to take the free mini-bus shuttle instead. The hotel has its own car park, with plenty of free spaces. The room was very clean with a balcony offering a view of the Dead Sea. There was also WIFI access throughout the hotel. Dining options were okay, with a BBQ snack bar near the pool, the Sunset Terrace and the main restaurant that offers a dinner buffet for $15 JOD. Service in the restaurant for drinks was pretty slow and we finished our dinner before anyone came to take our drinks order. You should also be aware that this hotel did not serve any alcohol during our stay. Many other Dead Sea resort hotels do serve alcohol. Check-in was good, albeit they rigidly enforce the 3pm check-in time. However, you can use the pool whilst you wait to check-in and they provide free towels for you to use. Just make sure you've got your swimming gear on to make getting changed easier on arrival!

6/10 Okay

rodrigo, madrid

Liked: Cleanliness, property conditions & facilities
The beach needs some searious cleaning and lets be hones you go for the beach
Stayed 1 night in Mar 2023

2/10 Terrible

SAM

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
don't nonrefundable
Response from Reservation department on Mar 19, 2023
thanks you for feed back

10/10 Excellent

Jeffrey

Traveled with family
Liked: Staff & service, amenities
We got upgrade to bigger room so it was nice. The room has view of the Black Sea. We walked to the private beach which was a nice walk. Had a lot of fun on the beach. Great hotel and stay.
Stayed 1 night in Mar 2023
Response from Reservation department on Mar 16, 2023
Dear Jeffrey,thank you ,

8/10 Good

Austyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay at the Ramada very much. The staff is very helpful and friendly. The one thing I would change is adding water stations for free water around the hotel. If outside food and drink are not allowed, the least you can do is put out some sort of free water, so you aren’t having to spend 2 dollars for a bottled water.
Stayed 3 nights in Feb 2023
Response from Reservation department on Mar 8, 2023
thanks for feed back

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023
Response from Reservation department on Mar 8, 2023
thanks for feed back

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t recommend
I’m not one for leaving reviews but I had to on this occasion. The hotel had a terrible smell! The smell was inside and outside of the hotel including the room. The room was mediocre, expected better from the Ramada. The air conditioning wasn’t working even though it sounded like it was, there was no cold air coming out. The bed linen made us feel itchy and the floor was not clean. Not to mention there were flies everywhere! We found dead flies in the room and around the hotel. The food was expensive and terrible. There is nothing around and you’re not allowed to bring your own food into the hotel. We ended up checking in at another hotel the next night and had a fabulous experience there! Super disappointed - this hotel / resort was icky!
Stayed 3 nights in Feb 2023
Response from Alaa on Feb 26, 2023
Dear Valued Guest , Thank you for taking the time to share your feedback regarding your recent stay. While we wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it is apparent in this case that we fell short. The involved department has noted to do a necessary action so no re-occurrence will happen. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.Best Regards,Nedal MasadehGeneral Manager

10/10 Excellent

DIDIER

Stayed 1 night in Jan 2023

10/10 Excellent

Bara

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
It was affordable
Stayed 1 night in Jan 2023

4/10 Poor

Emma

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2022

8/10 Good

Grama, Lynnwood

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Clean Good Breakfast Close to Dead Sea Courteous Staff Recommend this place
Stayed 1 night in Dec 2022

8/10 Good

Elizabeth

Stayed 1 night in Dec 2022

10/10 Excellent

Mohammad

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect and want to thank Eileen originally from Philippine for all her help kindness and generosity. Bassam was so nice. I will come every year.
Stayed 2 nights in Nov 2022

4/10 Poor

Andrew

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Overall the place seemed pretty dirty. There were a tonne of used beds out in the hallways when we arrived. Our room didn't have all the bed sheets replaced so we could see the top of the mattress (there was no mattress cover).
Response from AMR on Nov 8, 2022
Dear Andrew, Thank you for taking the time to share your feedback regarding your recent stay. While we wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it is apparent in this case that we fell short. The involved department has noted to do a necessary action so no re-occurrence will happen. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Best Regards,Amr Hazaimeh Reservation Department,

10/10 Excellent

Ali

Stayed 1 night in Jul 2022

4/10 Poor

Shina

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Inexpensive
Stayed 1 night in Apr 2022

2/10 Terrible

Daniel

Traveled with group, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
People smoke in all the rooms. The hotel is like an ash tray. It’s dirty. The staff were not trust worthy.
Stayed 1 night in Mar 2022
Response from Reservation Department on Mar 27, 2022
Dear Daniel , Thank you for taking time to write us a kind review. Our goal is to give our valued guest like you an impeccable service and a remarkable moment. Your comments are helping us to learn and improve our service. I took a note of your comment about the prices. We will have a thorough review about our pricing to make sure we align ourselves in the market. Once again Thank you and we are looking forward to welcome you back soon. Best Regards

10/10 Excellent

peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean property. There is only resorts around
Stayed 1 night in Mar 2022
Response from Reservation Department on Mar 27, 2022
Dear peter , Thank you for taking the time to review our hotel. We are so happy to hear you had such a wonderful experience here at the Ramada Resort & Spa Dead Sea. Our goal is to deliver a comfortable and warm experience. We hope to welcome you back for another wonderful stay soon! Best Regard

10/10 Excellent

GAVRIIL

Stayed 1 night in Mar 2022
Response from Reservation Department on Mar 27, 2022
Dear GAVRIIL , Thank you for taking the time to review our hotel. We are so happy to hear you had such a wonderful experience here at the Ramada Resort & Spa Dead Sea. Our goal is to deliver a comfortable and warm experience. We hope to welcome you back for another wonderful stay soon! Best Regard

4/10 Poor

Darren

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021
Response from Ramada Resort Dead Sea on Dec 20, 2021
Dear Sir/ Madam, Thank you for sharing your experience with us and looking forward to welcome you back again . Regards

4/10 Poor

Stephan, Berlin

Traveled with group
Disliked: Cleanliness, amenities
Classic example for a hotel which once has seen better days. We had a run down room and horrible bathroom. F&B Staff is in urgent need of training. Hotel beach was dirty and filthy. You are not allowed to bring food or drinks into the hotel but bar closed at 4pm. Public areas messy and not arranged for guests to enjoy. In urgent need to review their COVID-19 measures. Complained with management but no feedback.
Stayed 1 night in Nov 2021
Response from Ramada Resort Dead Sea on Nov 29, 2021
Dear Stephan, Thank you for sharing your experience with us , please note that we will address this issue with the concerned department. Regards

10/10 Excellent

Katrina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing and affordable
Staff was great-pleasant and helpful! Amazing for the price. You can reach the beach by a shuttle van, or take the long stroll, which is mostly paved until the packed sand for a bit before loose sand on the beach. The pool area was perfect for the family!
Stayed 1 night in Oct 2021
Response from Ramada Resort Dead Sea on Oct 31, 2021
Dear Sir/ Madam, Thank you for sharing your experience with us and looking forward to welcome you back again. Regards

4/10 Poor

Verified traveler

Disliked: Staff & service
Overall disappointing
Overall it was very disappointing specially security check during check-in seems like i was crossing a border. Security guard ask me to open french fries box and he check if it actually it has fries (probably he is hungry).
Stayed 1 night in Oct 2021
Response from Ramada Resort Dead Sea on Oct 31, 2021
Dear Sir/ Madam , Thank you for sharing your experience with us , please note that we will address this issue with concerned department! Regards

10/10 Excellent

Motasem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2021

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Dad experience
Stayed 1 night in Jul 2021
Response from Ramada Resort Dead Sea on Jul 25, 2021
Dear Sir/ Madam , Thank you for sharing your experience with us , please note that we will address this issue with concerned department regarding the flies comment ! Regards

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Although the property is literally hidden and hard to find, the services they provide from the front desk to the staff are all high standard. The room was very clean and very comfortable. The only one issue I did have, unfortunately: the vast majority of the room and the balcony had broken tile. Not like small parts here and there, but literally tile missing throughout the unit, tile that cracks as you walk on it, tile that moves up & down.. you get the idea. Now even though there is no restaurants or stores within walking distance, they have a store downstairs and a restaurant, which had pretty good food. Prices of course will not be the same like the local stores. I would definitely come back here again.
Stayed 1 night in Jul 2021
Response from Ramada Resort Dead Sea on Jul 25, 2021
Dear Sir/ Madam , Thank you for sharing your experience with us , please note that we will address this issue with concerned department Regards

10/10 Excellent

Zsuzsanna

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great resort
Beautiful and comfortable resort. Friendly staff, rooms are spacious and clean. Free bus shuttle to the beach
Stayed 3 nights in Jun 2021
Response from Ramada Resort Dead Sea on Jul 10, 2021
Dear Zsuzsanna, Thank you for sharing your experience with us and looking forward to welcome you back again . Regards

6/10 Okay

Verified traveler

Traveled with family
Disliked: Cleanliness
People can smoke in the building. Fountains have green rotten looking water. They X-ray your luggage to make sure you have note one bottle of water on you and if you do they try and take it from you. Staff kind of rude.
Stayed 1 night in Jun 2021
Response from Ramada Resort Dead Sea on Jun 15, 2021
Dear Sir / Madam , Thank you for your feedback , we will take your comments and provide it to the concerned department Regards

8/10 Good

Verified traveler

Liked: Staff & service
Stayed 1 night in Feb 2021

6/10 Okay

Niwrddin

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Dinner was more expensive then room
Stayed 1 night in Oct 2020

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2020

8/10 Good

Verified traveler

Stayed 2 nights in Sep 2020

2/10 Terrible

Mohamed

Stayed 1 night in Aug 2020
Response from Best Regards, Alaa Darweesh Front Office Manager on Nov 18, 2023
Dear Valued Guest ,Greetings from Ramada Dead Sea Resort & SpaThank you for taking time to write us a kind review. Our goal is to give our valued guest like you an impeccable service and a remarkable moment. Once .We look forward welcoming you back which we truly hope will be really soon.

2/10 Terrible

Ahmad

Disliked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2020

10/10 Excellent

Verified traveler

Stayed 1 night in Feb 2020
Response from Reservations Department on Feb 29, 2020
Dear Sir/ Madam Thank you for sharing your experience with us and looking forward to welcome you back again . Regards

10/10 Excellent

Susana

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from Reservations Department on Feb 19, 2020
Dear Sir/ Madam Thank you for sharing your experience with us and looking forward to welcome you back again . Regards

2/10 Terrible

Verified traveler

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I forgat my watch insidcthe room and they refus to let me in again after 2 pm after i checked out and i lost it. The air codition was not working so it was warm night
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Oct 2019
Response from Zaid on Nov 18, 2019
Dear Sir/ Madam Thank you for sharing your experience with us and looking forward to welcome you back again . Regards