Ratings based on 135 Verified Reviews
They paid and stayed. We double-checked.
4.8 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.8 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from MN
Cool looking placePosted Aug 23, 2014
Easy to find, plenty of parking. We loved the blending of the casino and entertainment center together with the hotel. Walking distance to almost everything in Deadwood. The only issue we had was with the restaurant. Service was slow and the food was blah. Third time we tried to eat we waited over 20 minutes after being sat and the waitress basically ignored us and we left.
for Everyoneby A verified traveler from Mexico
Unexpected nice HotelPosted Aug 3, 2014
Pros: The bathroom is very spacious, well designed, simple and functionally. The beds very comfortable
Cons: The pillows are classified as hard and soft. In my opinion, all of them are soft.
Location: Tha Main Street is very nice for a walk. Across the street is a very traditional coffee store for breakfast. They sell an excellent strong coffee
It was unexpected getting into a Casino and walk through it to go to the hotel. It was fun. The restaurant closes at 10 pm, since we arrived at 9:30 we couldn't had dinner there. The bar is open 'till midnight and they offer a delicious buffalo chicken salad, small beef pieces as an entree, among other things. The hotel had charged an extra fee, tourist fee, but we didn't agree, so they took it off. Personal staff very friendly
by A verified traveler from Missouri
Definitely for adultsPosted Jul 26, 2014
Pros: Rooms were clean and everything worked. Wifi worked well. Restaurant had good food and the waitresses and waiters were very attentive.
Cons: The entrance to the hotel is confusing. It should be labeled adults only but it is definitely not a place for children due to the gambling and alcohol
Location: Not much to do nearby except casino after casino. The historical component of a western town has been lost to gambling.
We arrived early for check-in around 12:30 PM. The only entrance brings you to the entrance of the casino which is the only entrance to the entire hotel. You must go through the entire casino to get to the elevator to go to another floor to get to a lobby area. Luckily the doorman/valet was very helpful in getting us directed to the lobby. Once we were in the lobby we had trouble figuring out where to go to check-in. There was no "desk" to check in at. Their check-in was a woman sitting at a computer desk with monitor concealed in desk. She informed us check-in did not start until 4 PM and we could call around 3 PM and they might have a room ready. We felt we were being forced to the casino area where there is no seating except at the slot machines to wait. We wanted to play a few slots so we did and still had hours to wait. Little outside seating where you could drink a soda (if you could find one) and wait. We did not want to do a lot of walking to take in the main street. Finally out of desperation we did start walking and mostly what we found were more casinos and a few souvenir shops. We shopped a little until 3PM. I called and was told they still did not have a room ready...it would be another 30-45 minutes. Big sigh. Hot, tired, and still no room. No apology. We made our way back to the hotel and sat outside where the few tables outside people were just smoking and talking. Finally, we met a woman (assistant manager?) on the elevator who helped us get a room right away
for Everyoneby A verified traveler
Hate casinosPosted Jul 24, 2014
Didn't like having to come and go through casino, but I suppose that's just part of the territory. Very nice hotel though, once I left the casino and got to hotel lobby. Rooms were outstanding!
by A verified traveler from wilmington,nc
Poor internet experience.breakfast not included.Posted Jul 20, 2014
Cons: internet.city is awful.
Location: deadwood is not worth seeing.
no included breakfast.only hotel on trip where not included.
for Everyoneby A verified traveler from Virginia
Really great!Posted Jul 11, 2014
Pros: The service and the cleanliness. The location in Deadwood is phenominal. Close to visitor center.
Location: Near Adams museum, historic downtown, all casinos. Beautiful views of the Black Hills and downtown from hotel.
Stayed to celebrate anniversary. Really thought it was worth the money. Staff could not have been any nicer. Food at restaurant was good.
for Everyoneby A verified traveler from Edmonton
Decent but disappointing....Posted Jul 11, 2014
Cons: Just about everything!
Location: Lots to see but sadly, Deadwood has sacrificed its history in favour of cheap souvenir stores. The Bullock Hotel a casino...really??
Good location with a great first impression but our room was directly adjacent to the elevators and they ran nonstop all day and all night. Coupled with being placed on the pet-friendly floor, we also had to contend with barking unattended dogs. Housekeeping presented at 8:00AM on each day - this in spite of having our "Do Not Disturb" sign on the door. When they did "clean" the effort was only just passable. While the service was friendly, they were extremely slow and very inexperienced. Overall, NOT our best experience with the Holiday Inn group.
for Everyoneby A verified traveler from Deadwood, SD
Great stay!Posted Jul 2, 2014
Very attractive interior. Having to walk through the casino with my baby was uncomfortable. Great bathroom set up and bedroom area. No breakfast included with my stay was a total rip off. Enjoyed my night but would try another hotel next time.
for Everyoneby A verified traveler from Fullerton, Ca
Great Hotel for its location and uniqueness.Posted Jul 1, 2014
Perfect place to stay when in Deadwood. Walking distance to all the local sites, including downtown. Room had a great view of town and surrounding hills. Clean room, professional staff. Restaurant in casino would be my only gripe. Horrible service, below average food quality. Not sure if that's a separate facility, but is worth noting as it definitely detracts from the hotel's appeal.m
for Everyoneby A verified traveler
Nice Hotel, easy walking to dining and attractionsPosted Jun 23, 2014
Everything was very good except some housekeeping issues. In our three day stay the trash cans were not emptied, our shampoo and tissues were not replenished.