There was a little issue with our room on arrival, we were late but informed the hotel of this fact, they told us our key would be in the safe but it wasn't.
Even so we called the hotel and there was an emergency key within the safe which we used so the matter was sorted relatively quickly and there was no change to what we booked.
The hotel staff were pleasant and helpful. The location was pretty good for the Normandy landing sites (which was our reason for going) and the price was great (£140 for 2 people for 3 nights) and it the resort was really nice for the price.
Apart from the initial mess up it was great - 4*.
This golf residence is located in Deauville (Deauville - Trouville-sur-Mer), close to the beach, Polyclinique de Deauville …More
This is not actually a hotel. It is a "residence" consisting of appartments, which are suitable for families of up to 4, who are on holiday, and who would prefer to self-cater rather than pay the high prices charged by restaurants in Deauville. As such, the rooms have a fully equipped kitchen with dishwasher and regrigerator. However, I would have difficulty using these kitchens, because there is a shortage of workspace for preparing food, and I firmly believe that lack of workspace in a kitchen is a major risk factor for kitchen accidents, which can be very nasty. For a business person who wants to set up a computer and printer, the positioning of electricity sockets is not convenient. However, my main problem with this "hotel", was that after the first night, I was bumped to a different roon, on the pretext that the room I was in, was needed for a disabled person. The receptionist accused Expedia of failing to pass on my reservation in good time for my arrival. I do not believe this claim, because I do not believe I would have been admitted, if they had not received my reservation. It subsequently transpired that the receptionist was under the impression that I was in a different room (despite the fact that I clearly told her which room I was in). Therefore it would appear that I was disturbed un-necessarilly. One of the worst things that a hotel can do to a client, is to require the guest to change rooms (for any reason at all), AFTER he has unpacked..
Located in the heart of Deauville, this residence is near the beach and within walking distance of Deauville Poney Club and …More