Ratings based on 115 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
94% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel near friends

Posted Jul 26, 2015
Perfect for what we needed, near friends and convenient to services we needed
Comment from Hotel Management
Jul 28, 2015 by Kevin Dandrea, Hotel Management
Thank you for taking the time to review your recent stay. We are so pleased to read that we were perfect for what you needed. We hope you had a great visit with friends and we look forward to seeing you on your next visit to the Hawthorn Suites-Decatur.
4 out of 5
Recommended
for Everyone
by A verified traveler from Decatur Il.

Nice location. Easy access friendly staff.

Posted Jul 5, 2015
Pros: Clean friendly!
Cons: Pillows need to be up graded!
Location: Lots if shopping and walk in clinic near by.
Good! Would possibly stay again. Nice room needs to upgrade pillows, nice towels!
Comment from Hotel Management
Jul 7, 2015 by Kevin Dandrea, Hotel Management
Susan, Thank you for the kind review. My staff and I are pleased to read you found us clean and friendly. We do our best to make every guests stay an enjoyable one. We are happy to read we were able to do so in your case. Thank you again and and we look forward to seeing you again on your next visit to the Hawthorn Suites-Decatur.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 20, 2015
Stayed here to attend a training. The room was comfortable.
Comment from Hotel Management
Jun 22, 2015 by Kevin Dandrea, Hotel Management
Thank you for the 4 star review. We are always pleased to read that the guest had a comfortable stay. Thank you again and we look forward to seeing you on your next visit to the Hawthorn Suites-Decatur.
4 out of 5
Recommended
for Business Travelers
by A verified traveler from Central Ohio

Nice, clean and quiet.

Posted Jun 17, 2015
Cons: The refrigerator in the room was noisy. I might have gotten used to is if I was to stay longer.
Location: I was there for work. But there was a WalMart and restaurants nearby.
Staff was good. Had a free supper the first night I stayed. Good idea and food was good.
Comment from Hotel Management
Jun 19, 2015 by Kevin Dandrea, Hotel Management
Walt, Thank you for sharing your thoughts with us on your recent stay. I must apologize for the noisy refrigerator. I have been tracking them and replacing as they come up. I thought I had replaced all of them but I will research the room you were in and look into it. Overall we are pleased to read you found your stay to be clean and quiet. Thank you again for choosing the Hawthorn Suites Decatur and we look forward to seeing you on your next trip to the area.
5 out of 5
Recommended
for Everyone
by A verified traveler

Wonderful stay.

Posted Jun 5, 2015
Only thing wrong is the whole staff loved on my dogs but they wouldn't clean my room
Comment from Hotel Management
Jun 8, 2015 by Kevin Dandrea, Hotel Management
Thank you for sharing your thoughts on your recent stay. It was a pleasure having you and your dogs for the past week. Yes, the entire staff loved seeing your dogs but as I explained at check in our policy is to not enter a room where the dogs are left out or not kenneled. This has nothing to do with the dogs but more to do with the safety of our employees. I did mention this at check in and that we are more than happy to clean your room while you are walking the dogs but you never took advantage of that. Thank you for sharing and giving the Hawthorn Suites, Decatur your 5 star rating and we hope to see you on your next family visit to Decatur.
5 out of 5
Recommended
for Everyone
by A verified traveler from t

Good location! Nice !

Posted May 11, 2015
The room was clean and Comfortable, it was very quiet !
Comment from Hotel Management
May 12, 2015 by Kevin Dandrea, Hotel Management
T, Thank you for sharing your thoughts on your recent stay at the Hawthorn Suites,Decatur. We are so pleased to read that you found our hotel clean and comfortable. I will share this with the staff. Thank you again and we look forward to seeing you soon.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 23, 2015
Comfortable hotel. Nice option to the over priced hotels located off I72.
Comment from Hotel Management
Apr 24, 2015 by Kevin Dandrea, Hotel Management
Thank you for the review of the Hawthorn Suites, Decatur. We are pleased you found the rate and hotel to your liking. Thank you again and we hope to see you on your next visit to Decatur.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 17, 2015
We stayed 2 nights while in Decatur doing ministry work at the Decatur Correctional Facility. The hotel was very nice, staff helpful. Breakfast was hot and while not gourmet was good. Our suite was clean and the sofa bed comfortable.
Comment from Hotel Management
Apr 20, 2015 by Kevin Dandrea, Hotel Management
Thank you for taking the time to share your thoughts on your recent stay at the Hawthorn Suites, Decatur. We are pleased you had a pleasant experience and we look forward to seeing you again on your next visit to Decatur.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel for the price

Posted Apr 10, 2015
Very nice hotel. Clean room and great breakfast.
Comment from Hotel Management
Apr 13, 2015 by Kevin Dandrea, Hotel Management
TTR, We are pleased to read you enjoyed your stay at the Hawthorn Suites Decatur, IL. Thank you for sharing your thoughts and we look forward to seeing you again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice place to stay.

Posted Apr 1, 2015
Cons: Breakfast
Very nice people and comfortable stay. Wifi works perfect and hotel is very clean.
Comment from Hotel Management
Apr 2, 2015 by Kevin Dandrea-General Manager, Hotel Management
Thank you for the kind review. We are pleased to read your kind comments. Thank you again and we look forward to seeing you again in the future.