Pillowtop beds, desk, iron/ironing board, free cribs/infant beds
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Reviews of Quality Inn Decherd / Winchester

2.5 out of 5
Quality Inn Decherd / Winchester
1838 Decherd Blvd, Decherd, TN

Reviews

7.0

Good

Rating 10 - Excellent. 58 out of 221 reviews" "
Rating 8 - Good. 67 out of 221 reviews" "
Rating 6 - Okay. 40 out of 221 reviews" "
Rating 4 - Poor. 36 out of 221 reviews" "
Rating 2 - Terrible. 20 out of 221 reviews" "

6.8/10

Cleanliness

7.4/10

Staff & service

7.2/10

Amenities

6.6/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

6/10 Okay

Todd

Traveled with partner
Disliked: Amenities
Breakfast was lacking. We had to ask for linens
Stayed 1 night in Apr 2024

8/10 Good

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Roxanne

Liked: Amenities
Always clean and friendly staff

2/10 Terrible

Jesse

Disliked: Cleanliness, property conditions & facilities
When I got to the room, there was no towels or washcloths the vending machines did not work. The ice machine did not work. I found a dirty washcloth in the bathtub you could see daylight between the door and the wall.
Stayed 1 night in Feb 2024

8/10 Good

Brooke

Stayed 1 night in Jan 2024

4/10 Poor

Robert

Disliked: Staff & service, property conditions & facilities
Free breakfast had watered down waffle mix the first day. Toast but no jam to put on it. Biscuits were hard. Second day there was hard biscuits. Third day only coffee or juice no food…
Stayed 3 nights in Dec 2023

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Not so good experience
The outside door alignment was bad which you see the outside lights through. There was a hole size about 1 1/2 in diameter on the corner door opening which we put a shoe against so no critters could enter through. Toilet paper holder coming out of the wall. Shower very outdated. Will not be booking with Quality Inns in the future.
Stayed 1 night in Dec 2023

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Dec 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Alittle run down
Stayed 2 nights in Dec 2023

8/10 Good

Stacie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Bonnie

Stayed 2 nights in Oct 2023

10/10 Excellent

ROBERT, VONORE

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff. Decent breakfast.
Stayed 1 night in Oct 2023

10/10 Excellent

Christina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 1 night in Sep 2023

10/10 Excellent

Avshalom

Stayed 3 nights in Sep 2023

8/10 Good

Annalisa

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

8/10 Good

Margaet

Stayed 1 night in Sep 2023

4/10 Poor

Adam

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

4/10 Poor

Lynn

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
The sleeping pillows were stamp size. The floor in the bathroom was dirty and the corners were caked on dirt. The bathroom door had to be slammed to shut. The accent chair was soiled in several places not knowing what the spoilage was we didn’t feel we should use it! Received clean dry towels after the first night but not after the second night.
Stayed 3 nights in Jun 2023

8/10 Good

Stacie

Liked: Room comfort
We stayed for 2 nights and they would not let us have more than 3 towels. Some people do not use the same towel over and over.
Stayed 2 nights in Jun 2023

10/10 Excellent

Christina

Stayed 3 nights in Jun 2023

6/10 Okay

Judith

Disliked: Cleanliness, property conditions & facilities, room comfort
Smoke detector missing
Door kicked in
Broken lock on door
AC barely working at max settings
Stayed 1 night in Jun 2023

2/10 Terrible

Cynthia

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Filth warning! I rarely give hotel reviews but this one was so filthy that I need to warn others. Where to start... toilet had poop on it, no hot water in shower, faucet handle fell off in my hand, floor honestly looked like no one ever cleans it. Every cup had sticky plastic cellophane with holes all over. Sheets were not only stained, but dirty like they never change them. Entry door had gaps to outside and appeared to have been kicked in. Musty room smell. Breakfast waffle batter poured like water and was too thinned down to cook right. Cereal but no bowls even upon request. No napkins, no bread or muffins or pastries of any kind even though the picture on the website shows them. Desk ladies were very nice and apologetic to the customers complaints. Don't book at this hotel!!
Stayed 1 night in May 2023

4/10 Poor

Adam

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
It worked but not the cleanest
Stayed 3 nights in May 2023

2/10 Terrible

Terrance

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Will never go back. Filthy!
Stayed 2 nights in Apr 2023

6/10 Okay

Masato

Business traveler
Stayed 2 nights in Mar 2023

8/10 Good

Don

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good
Stayed 2 nights in Mar 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quality inn decherd
Staff were welcoming and cordial. Rooms have been updated. Quiet and comfortable room.
Stayed 1 night in Mar 2023

10/10 Excellent

William

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2023

10/10 Excellent

Denise

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very quiet, conveniently located and clean
Stayed 1 night in Feb 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Set back of the main traffic

10/10 Excellent

Rory

6/10 Okay

Robert

Traveled with family and small children
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
My assigned room had a smoker in it the day before, (they offered to spray it) they gave me a different room. I was checking in around 9:30-10pm, why didn’t they air it out and spray it in the morning when they discovered it… Only one bed was completely made up, the other bed had its linen on it but wasn’t tucked in… The security flip thingy to prevent people from coming in was installed incorrectly, it was very loose and the screws weren’t seemed to be in the wrong place. The room appeared to be clean at first then it was noticed that there was trash behind the nightstand, beds, and bureau. The bathroom door had a hole in it, from what looked like it was slammed against the metal bed frame… Some of the lightbulbs were missing. The staff that I interacted with were very polite and helpful. The second day the cleaning person knocked and since I was busy at that moment I said I’m fine today. They didn’t come back the next day, they were two doors down as I left in the morning. Last year my stay was excellent, the room was convenient and clean, this year not so much. I will give them one more try next year to see if they are back on track… so far they are 1-1 next year will be the tiebreaker.

4/10 Poor

Sheryle

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Will not Stay there again, regardless of price
OIL SPILL ON PARKING LOT CAUSED BOTH MY HUSBAND AND I TO SLIP AND FALL! No washcloths were available and tub faucet dripped continuously! Hole in sheet!
Stayed 2 nights in Dec 2022

2/10 Terrible

Timothy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was dirty and had mold on walls in bathroom and main room. Room phone had to be hooked up and drains were plugged sink and tub drain, The breakfast food was not good biscuits were rock hard sausage was bad eggs not to bad but last day there they were burnt to bottom of serving dish. when i told check out about room they were like okay. Very disappointed with stay
Stayed 3 nights in Nov 2022

8/10 Good

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean , organized and pleasant lookung
Stayed 2 nights in Nov 2022

8/10 Good

Jessica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
It was good for tje price we pay
Stayed 1 night in Nov 2022

2/10 Terrible

Martin

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Filthy, rude staff, cleaning staff smoking. Far nicer, cleaner, healthier options for the same price in town.

8/10 Good

Spencer

Stayed 3 nights in Oct 2022

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2022

8/10 Good

Julie

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2022

4/10 Poor

Stuart

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
A dump.
Stayed 3 nights in Oct 2022

10/10 Excellent

Julie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

8/10 Good

Jim

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Extremely friendly and accomodating staff. The Breakfast left a lot to be desired, as many food items were missing compared to the other Quality Inns we stayed at. Overall though, a very nice place to stay.
Stayed 1 night in Oct 2022

8/10 Good

John, Greenville

Liked: Cleanliness, staff & service
Clean & comfortable. Very good value for the price.
Stayed 3 nights in Sep 2022

4/10 Poor

douglas

Stayed 2 nights in Sep 2022

6/10 Okay

Bruce

Disliked: Staff & service
Stayed 1 night in Sep 2022

10/10 Excellent

Shanatha

Liked: Cleanliness, property conditions & facilities, room comfort
Would definitely stay again
It was great. The bed was super comfty & soft we slept like a baby. The breakfast was hot and really good. Great customer service. Check in was really easy and went smooth.
Stayed 1 night in Sep 2022

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Bed was comfy. Needed a tad bit of extra cleaning. They had a shortage of towels. Neighboring room had a really good time.😉 Check in gal was very nice.
Stayed 1 night in Sep 2022

8/10 Good

Glenn

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great, clean, quick, and friendly. Would stay again.
Stayed 1 night in Sep 2022