Ratings based on 732 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
90% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Comfortable Hotel in Dedham, MA

Posted Mar 21, 2014
Location: There is a nearby, new, outdoor mall walking distance from the hotel. It offers multiple restaurant options, as well as some favorite stores.
I stayed for the first time at this hotel this past week. As a woman traveling alone, feeling safe is always a first concern. Originally the hotel put me in a ground floor room with a sliding door to the outside; I requested a change and they were accommodating. I felt better being up two levels. The bed is comfortable, sheets are wonderful, everything was super clean. The toiletries were high quality, so good that I will seek them out and buy the shampoo and the body lotion. The shuttle drivers were very accommodating - I had meetings about 3 miles away and they took me and were willing to pick me up at the end of each day. They also gladly took me over to the nearby mall so I could have a different place to eat than the hotel's bar. The wait staff at the bar was excellent; and they did a great job accommodating my food sensitivities.
Comment from
Jan 2, 2014 by
Good Afternoon, We wanted to first take this opportunity to thank you for staying with us. I was happy to learn the staff was able to make you feel more comfortable by changing rooms. Guest comfort and safety our our number one prioirty and I was pleased to learn this is what happened for you. I will be sure to share your feedback with the team.
5 out of 5
Recommended
for Everyone
by A verified traveler

Really amazing!

Posted Mar 17, 2014
I really like this hotel. Although it is quite far from downtown Boston, you can get through it by Franklin Line easily. Concerning the hotel itself, everything is brilliant! Recommend to all of you!!!! If I go to Boston again, I would choose this for sure.
Comment from
Jan 2, 2014 by
We wanted to take a moment to thank you for your glowing review of our hotel. We will be sure to share your comments and trust you will visit us again soon!
4 out of 5
Recommended
for Everyone
by Howard from Boston

Nice and quiet

Posted Mar 4, 2014
It was so great to be part of that lovely environment with a very welcoming staff. It was really nice and quiet and absolutely beautiful. I had a great time and I will definitely come back.
Comment from
Jan 2, 2014 by
Howard, We wanted to let you know we have received your comments regarding your recent visit and they will be shared with the team. Thank you for choosing the Hilton Boston-Dedham.
4 out of 5
Recommended
for Everyone
by A verified traveler

Hilton Dedham

Posted Feb 3, 2014
Good service. All inclusive with dining options. Close to the highway. Quiet. Great getaway.
Comment from
Jan 2, 2014 by
We wanted to take a moment to thank you for taking write. We were pleased to learn your stay was a positive one. Thank you again and we hope you can visit us again soon.
1 out of 5
Recommended
for Personal Event
by Linda Waring from Hilton Bostom Dedham Ma

Posted Jan 8, 2014 on Hotels.com
It was one of my worst stays at any hotel. It was very cold threw out the whole hotel. Had to wear winter coat in dinning room, lobby and bar area.. We had a sewer backup in tub which took over 8 hours for them to repair and left the room with a bad odder for the next 2 days. Was not offered to change rooms.. 2 fire drills in one day. . Water was shout off at midnight and we did not receive the 2 bottles of water that was to help while water was shut off. Staff was really not helpful there only comment was "Oh we sorry"
5 out of 5
Recommended
for Business Travelers
by Scott from Branford, CT

Clean and Comfortable

Posted Jan 8, 2014 on Hotels.com
The Hilton was the cleanest hotel I have ever stayed at. Not a thing wrong with the room. Everything was comfortable. Good value for the quality of room, though I have seen nicer Hiltons.
4 out of 5
Recommended
by sherry from montreal

Posted Jan 6, 2014 on Hotels.com
all good except A/C is too noise
4 out of 5
Recommended
by M. Monaghan

This traveler left a rating score only Posted Jan 5, 2014 on Hotels.com
4 out of 5
Recommended
by A verified traveler

Thin walls

Posted Jan 5, 2014 on Hotels.com
The walls were very thin and we heard everything that the neighbors were saying. This woke us up at a very early time on our vacation. Also our peep hole in the room door was missing so they put a band aid there to replace it which I believe to be very unprofessional. The room was very clean and the bed was very comfortable.
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Jan 4, 2014
This is a good, comfortable, and convenient hotel. It's clean and quiet and easy going.
Comment from
Jan 2, 2014 by
Thank you for your positive feeback regarding your visit. We look forward to the next opportunity to serve your travel needs.