Ratings based on 590 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
88% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Comfortable Hotel in Dedham, MA

Posted Mar 21, 2014
Location: There is a nearby, new, outdoor mall walking distance from the hotel. It offers multiple restaurant options, as well as some favorite stores.
I stayed for the first time at this hotel this past week. As a woman traveling alone, feeling safe is always a first concern. Originally the hotel put me in a ground floor room with a sliding door to the outside; I requested a change and they were accommodating. I felt better being up two levels. The bed is comfortable, sheets are wonderful, everything was super clean. The toiletries were high quality, so good that I will seek them out and buy the shampoo and the body lotion. The shuttle drivers were very accommodating - I had meetings about 3 miles away and they took me and were willing to pick me up at the end of each day. They also gladly took me over to the nearby mall so I could have a different place to eat than the hotel's bar. The wait staff at the bar was excellent; and they did a great job accommodating my food sensitivities.
Comment from
Jan 2, 2014
Good Afternoon, We wanted to first take this opportunity to thank you for staying with us. I was happy to learn the staff was able to make you feel more comfortable by changing rooms. Guest comfort and safety our our number one prioirty and I was pleased to learn this is what happened for you. I will be sure to share your feedback with the team.
5 out of 5
Recommended
for Everyone
by A verified traveler

Really amazing!

Posted Mar 17, 2014
I really like this hotel. Although it is quite far from downtown Boston, you can get through it by Franklin Line easily. Concerning the hotel itself, everything is brilliant! Recommend to all of you!!!! If I go to Boston again, I would choose this for sure.
Comment from
Jan 2, 2014
We wanted to take a moment to thank you for your glowing review of our hotel. We will be sure to share your comments and trust you will visit us again soon!
4 out of 5
Recommended
for Everyone
by Howard from Boston

Nice and quiet

Posted Mar 4, 2014
It was so great to be part of that lovely environment with a very welcoming staff. It was really nice and quiet and absolutely beautiful. I had a great time and I will definitely come back.
Comment from
Jan 2, 2014
Howard, We wanted to let you know we have received your comments regarding your recent visit and they will be shared with the team. Thank you for choosing the Hilton Boston-Dedham.
4 out of 5
Recommended
for Everyone
by A verified traveler

Hilton Dedham

Posted Feb 3, 2014
Good service. All inclusive with dining options. Close to the highway. Quiet. Great getaway.
Comment from
Jan 2, 2014
We wanted to take a moment to thank you for taking write. We were pleased to learn your stay was a positive one. Thank you again and we hope you can visit us again soon.
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Jan 4, 2014
This is a good, comfortable, and convenient hotel. It's clean and quiet and easy going.
Comment from
Jan 2, 2014
Thank you for your positive feeback regarding your visit. We look forward to the next opportunity to serve your travel needs.
3 out of 5
Recommended
for Business Travelers
by infosec

the location was good, room needs some TLC

Posted Dec 14, 2013
Pros: location and good food.
Cons: Care to the room's comfort.
i was able to get a good rest, but there were items that need some attention for a better experience. parking and assistance was difficult. A cold arrival with no assistance with luggage, and a long walk to park my car on the 3rd level open lot. The room had a shower/tub that dripped the entire time i was there. The heater unit was very loud. no cups in the bathroom. The hotel was hosting a convention which made it loud and congested at the open grille restaurant. Disappointing given the area and price.
5 out of 5
Recommended
for Everyone
by Rita from Tampa, Fl

Best in this neighborhood.

Posted Dec 9, 2013
Pros: Location, staff were great for my needs People were using the indoor pool, I wish I had brought my suit!
Cons: Bathroom lighting - make up mirror?
Location: Both chain and local dining, upscale shopping , and a choice of drug stores within a short walk or shuttle ride.
If your business takes you to this area south of Boston this is the place to stay. Close to the rail to get into town, close to shopping and dining areas, but far enough from city center to make self navigation less intimidating. Staff was super accommodating.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted Dec 9, 2013
5 out of 5
Recommended
for Everyone
by P from New York, NY

Hidden Dedham Treasure

Posted Dec 3, 2013
Pros: Nice, clean room. Huge bed. Human-sized bathtub. Staff respected the "do not disturb" sign (I was sleeping late). Pretty view of the woods out back.
Cons: Leaving the parking lot was a little strange. It feels like the driveway in is only one way, but I couldn't figure out another way to leave the lot.
Location: It's actually not a far walk to the Dedham Corporate train stop which takes you right into the heart of Boston in 25 minutes or so.
My father used to live right off of the same rotary near this hotel and I never knew it was tucked back there in the woods! I stayed there for the weekend so I could attend a class reunion in Norwood.
3 out of 5
by A verified traveler

Not what you expect from a Hilton

Posted Nov 18, 2013
I showed up to a room that had not been cleaned from the previous persons stay. Our keys to our room stopped working multiple times till we had to get new keys . The manager did comp a night and gave us complimentary breakfast as compensation. That was appreciated and made up for the lack luster.