Ratings based on 1,043 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
92% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom NY

Nice Hotel , 20 minutes to Boston

Posted May 3, 2015
Very nice and clean. We stayed here overnight to move my daughter out of her dorm at Northeastern. It was a 20 minute ride which was a bit too far but considering it was only 1 night it worked out well . Rate was $100 cheaper than the hotels in Boston with free parking and Wi-Fi which are not offered in those hotels.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 2, 2015
The hotel at Dedham it was very nice and Excellent.and i recommend the hotel to everybody out there,sincerely john M
Comment from Hotel Management
May 5, 2015 by Joe, Hotel Management
Dear John, I was very happy to read your review and for the 5-Star rating you gave the hotel for your recent stay. I know the team works very hard in order to create a great experiences for all of our guests. Again, on behalf of myself and the entire team here we thank you for staying with us. Until next time, take care. Sincerely, Joe Dadiego General Manager
4 out of 5
Recommended
for Everyone
by A verified travelerfrom florida

Breakfast buffet

Posted Apr 29, 2015
I found $19.99/person a little high for breakfast. Also unless you ask the price is not posted or given. Great service though.
Comment from Hotel Management
May 4, 2015 by Joe, Hotel Management
Good Morning, I wanted to let you know that I have had the opportunity to review your comments regarding your recent stay with us. I will address your comments about pricing with our food and beverage team, pricing should always be present. I was very happy to read your comments regarding the great service you received while staying with us. It is through comments like yours that we may evaluate our strengths and weaknesses and make improvements where necessary. On behalf of myself and the entire team here we want to thank you for staying with us and we look forward to the next opportunity to serve you. Sincerely, Joe Dadiego General Manager
Comment from Hotel Management
May 4, 2015 by Joe, Hotel Management
Good Morning, I wanted to let you know that I have had the opportunity to review your comments regarding your recent stay with us. I will address your comments about pricing with our food and beverage team, pricing should always be present. I was very happy to read your comments regarding the great service you received while staying with us. It is through comments like yours that we may evaluate our strengths and weaknesses and make improvements where necessary. On behalf of myself and the entire team here we want to thank you for staying with us and we look forward to the next opportunity to serve you. Sincerely, Joe Dadiego General Manager
Comment from Hotel Management
May 4, 2015 by Joe, Hotel Management
Good Morning, I wanted to let you know that I have had the opportunity to review your comments regarding your recent stay with us. I will address your comments about pricing with our food and beverage team, pricing should always be present. I was very happy to read your comments regarding the great service you received while staying with us. It is through comments like yours that we may evaluate our strengths and weaknesses and make improvements where necessary. On behalf of myself and the entire team here we want to thank you for staying with us and we look forward to the next opportunity to serve you. Sincerely, Joe Dadiego General Manager
Comment from Hotel Management
May 4, 2015 by Joe, Hotel Management
Good Morning, I wanted to let you know that I have had the opportunity to review your comments regarding your recent stay with us. I will address your comments about pricing with our food and beverage team, pricing should always be present. I was very happy to read your comments regarding the great service you received while staying with us. It is through comments like yours that we may evaluate our strengths and weaknesses and make improvements where necessary. On behalf of myself and the entire team here we want to thank you for staying with us and we look forward to the next opportunity to serve you. Sincerely, Joe Dadiego General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Apr 22, 2015
Easy to get to and from. Nice quiet place. Plenty of parking. No restaurants or entertainment in its immediate area.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom hicksville ny

Just outside boston

Posted Apr 16, 2015
Very comfortable food is great staff very attentive
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Whitesboro, NY

Nice but need new shower heads

Posted Apr 13, 2015
It was a clean room. Staff was very nice and helpful. Pool and gym were wonderful and looked new. Easy to get to. The only complaint is the shower head. It was more jetted than a spray and you couldn't adjust it.
Comment from Hotel Management
Apr 18, 2015 by Joe, Hotel Management
Good Morning, I wanted to take this opportunity to thank you first for staying with us and for you comments regarding your stay. The hotel is currently in the process of putting new showerheads in all of our guestrooms. To make a long story short, the type of showerhead you experienced is being returned to the supplier. We expect to have all of the new showerheads in place within the next week. Again, on behalf of myself and the entire team here we want to thank you for choosing the Hilton Boston-Dedham. Sincerely, Joe Dadiegp General Manager
4 out of 5
Recommended
for Business Travelers
by A verified travelerfrom Albany, NY

Great Suburban Boston Hotel

Posted Apr 6, 2015
Pros: Honestly, free parking.
Cons: The music playing out side was a bit loud (it's a stupid complaint, but it was pretty loud).
Location: Great location, right off of 95 and close to where we were going.
This is a very nice hotel in the suburbs of Boston. Not only are the rooms and beds comfortable, but the staff is exceedingly friendly and the facility is sparkling clean.
Comment from Hotel Management
Apr 9, 2015 by Joe, Hotel Management
I wanted to take a moment to first thank you for staying with us and for taking the time to write your review. Many future guests read on-line reviews before booking reservations. Your positive review is very much appreciated. I will be sure to share your review with the entire team here. Again, thank you for choosing the Hilton Boston-Dedham and we look forward to the next opportunity to serve you. Sincerely, Joe Dadiego General Manager
Comment from Hotel Management
Apr 9, 2015 by Joe, Hotel Management
I wanted to take a moment to first thank you for staying with us and for taking the time to write your review. Many future guests read on-line reviews before booking reservations. Your positive review is very much appreciated. I will be sure to share your review with the entire team here. Again, thank you for choosing the Hilton Boston-Dedham and we look forward to the next opportunity to serve you. Sincerely, Joe Dadiego General Manager
4 out of 5
Recommended
for Everyone
by A verified travelerfrom ct

Fantastic world class fitness facility

Posted Apr 4, 2015
Nice hotel with wonderful fitness center. Nice staff, lobby
4 out of 5
Recommended
for Everyone
by A verified travelerfrom NY

Stay was great, food was terrible

Posted Mar 19, 2015
Pros: Everything but the food.
Cons: The Dinning, the shop to purchase things.
Location: We went to the Aquarium in Boston.
The room was wonderful, the staff was very attentive and pleasant. We had eaten dinner at the lounge area and it was terrible I only wished we had complained.
Comment from Hotel Management
Mar 21, 2015 by Joe, Hotel Management
Good Morning Sarah, I wanted to take this opportunity to let you know that I have read your review regarding your recent stay with us. I am very sorry that the food and beverage experience you had in our lounge was a negative one. I will be sure to follow-up with our Executive Chef and the serving team in order to find ways to improve the experience. Sarah, it is through comments like yours that we may evaluate our strengths and weaknesses and make improvements where and when necessary. On behalf of myself and the entire team here please accept our most sincere apologies. Sincerely, Joe Dadiego General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 12, 2015
Pros: Everything.
Cons: Garage lighting poor.
Great! Room ready, staff helpful and friendly. Nice dining room. Definitely will be back.