Ratings based on 374 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
90% of guests recommend
4.0 Room cleanliness
3.9 Service & staff
3.9 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom West New York

Beautiful hotel as nice place to close Boston

Posted May 21, 2015
Pros: Very clean hotel
Location: Near lots of restaurants and mall shopping
Beautiful hotel as good service in the hotel, cheap buffet breakfast very good only $12.50 that is good price plus close to Boston only 20 minutes
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Posted May 17, 2015
Pros: bed, tv, proximity to restaurants
Cons: renovate the bathrooms-quite small
Location: good food, busy roads and access to highways.
clean room, great amenities, nice tv, bed, desk. the only problem was the small bathroom. very happy the room was big and not like the bathroom. good asian restaurant, bamboo, where i had both lunch and dinner. would stay there again.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Indiana

Great customer service.

Posted May 16, 2015
I was surprised there was no fridge or microwave in room, and no free breakfast. But counter staff were exceptional!!!! :-)
Comment from Hotel Management
May 18, 2015 by kreen@midlandhc.com, Hotel Management
Dear Pam, Thank you kindly for taking a moment to rate our property. We are thrilled to hear that our Front Desk staff was more then accommodating! Please note the next time you stay with us microwaves, & refrigerators are available upon request depending on availability. Thank you and we look forward to serving you again in the future!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 9, 2015
Location: Walgreen and CVS within 5 min walk. Small mall within 10 min walk.
Good location for shops. Free shuttle for local journeys. 10-15 walk to train station. About 35 minutes by train to downtown Boston. But trains not that frequent on weekends.
Comment from Hotel Management
May 11, 2015 by kreen@midlandhc.com, Hotel Management
Dear Valued Guest, Thank you kindly for taking a moment to rate our property. We sincerely appreciate your feedback, and look forward to serving you again in the future!
3 out of 5
Recommended
for Everyone
by A verified travelerfrom NH

Hotel is close to Rt.128 &1. Conference Center.

Posted May 6, 2015
Pros: Location business access. Hotel across from Legacy Place and hotel provides a shuttle service. Also, close to a number of local colleges/universities.
Cons: Hotel is clean but showing its age. Hall ways need updating some sections of the hotel's rooms need remodeling.
Location: Conference Center, Legacy Place - walking, dining, shopping or movies or Kings.
Staff professional and pleasant. Breakfast buffet available.
Comment from Hotel Management
May 8, 2015 by kreen@midlandhc.com, Hotel Management
Dear Karen, Thank you kindly for taking a moment to rate our property. We are very happy to hear that you enjoyed your stay with us, as well as our surrounding shops & restaurants. We look forward to having the opportunity to serve you again!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Rhode Island

Business trip

Posted May 3, 2015
Pros: Convenient location, comfortable room.
Cons: More choices for room service for dinner, other than Asian food.
Location: Legacy Place is a few blocks away... Great shopping. (I do not recommend trying to walk there.)
The room was very comfortable and clean. Location is close to shopping and restaurants. However, I was disappointed that room service (other than breakfast) only offered Chinese or Japanese food. I had been hoping to order a burger or turkey sandwich. Very unusual and disconcerting not to have other choices offered. So, plan accordingly.
4 out of 5
Recommended
for Everyone
by A verified traveler

Over Night Stay

Posted Apr 22, 2015
I was down from Maine for an early Dr. apt at West Rox VA. Enjoyed the fact that it was close to the Va, restaurants and several stores.
Comment from Hotel Management
Apr 23, 2015 by kreen@midlandhc.com, Hotel Management
Dear Valued Guest, Thank you kindly for taking the time to rate our property. We appreciate your feedback and are very happy to hear that you enjoyed your stay with us as well as our surrounding area. We look forward to serving you again in the future!
3 out of 5
Recommended
for Everyone
by A verified travelerfrom s

Okay

Posted Apr 21, 2015
The hotel was okay. Our room did not have a fridge... I thought it did. The room was not overly clean. The bathroom is very small snd there really is not counter space, which made getting ready difficult. The beds were fine, albeit also small. Due to it being Marathon weekend, we paid an awrful lot for the room compared to the quality it ended up being. Overalll the hotel was not bad, just okay. Could have been a lot cleaner outside the rooms though!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Illinois

late arrival

Posted Apr 14, 2015
Due to plane delays, we arrived 12 hours late. The staff had our reservation at hand and expedited check in so we could get straight to bed. Much appreciated! The rest of the stay was pleasant. Our room was nice and the staff were efficient. The breakfast buffet changed daily, which I liked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Buffalo NY

Weekend getaway

Posted Apr 11, 2015
The room was great, very clean and the staff pleasant. I have 2 complaints; 1. The doors to each room slam terribly! I knew of every coming & going of my floor mates. 2. I ordered breakfast through the automated system the 1st day and it was great!!! The 2nd day I ordered again at 10:45am but no room service. I called 45mins after I ordered and apparently the Breakfast Nook closes at 12noon and they have a "new automated room service messaging system" that still has some kinks. Needless to say I was not happy as I didn't get my breakfast. The front desk did offer to "find me a muffin" seeing as breakfast was over.
Comment from Hotel Management
Apr 13, 2015 by kreen@midlandhc.com, Hotel Management
Dear Valued Guest, Thank you for taking a moment to rate our property! We are very sorry to hear about the issues your experienced with our room service system. I assure you the correct department heads will be notified about your complaint immediately. Thank you