21660 West Lake Cook Road, Deer Park, Barrington, IL
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Clean. Good breakfast. Coffee available all the time.
Bathroom could use a shower door update. It was stuck.
Staff was very nice.
Kay
Stayed 2 nights in Mar 2024
Response from Corey Murray on Mar 26, 2024
Thank you for taking the time to share your experience about your recent stay at our hotel. As a Hilton Honors member you are among our most valued guests. We strive to provide gracious, engaging and caring service and sincerely appreciate your feedback and we are happy that enjoyed your stay with us. We appreciate your feedback and look forward to seeing you in the future!
We had an overalls great stay at the property. The only thing that inwould change, which is my personal preference is a softer matress;)
Brian
Stayed 2 nights in Mar 2024
Response from Corey Murray on Mar 26, 2024
Thank you for taking the time to share your experience about your recent stay at our hotel. As a Hilton Honors member you are among our most valued guests. We strive to provide gracious, engaging and caring service and sincerely appreciate your feedback and we are happy that enjoyed your stay with us. We appreciate your feedback and look forward to seeing you in the future!
10/10 Excellent
Rodney
Traveled with partner
Mar 23, 2024
Seemed dated
Rodney
Stayed 1 night in Mar 2024
Response from Corey Murray on Mar 26, 2024
Thank you for taking the time to share your experience about your recent stay at our hotel. As a Hilton Honors member you are among our most valued guests. We strive to provide gracious, engaging and caring service and sincerely appreciate your feedback and we are happy that enjoyed your stay with us. We appreciate your feedback and look forward to seeing you in the future!
Thank you for taking the time to share your experience about your recent stay at our hotel. As a Hilton Honors member you are among our most valued guests. We strive to provide gracious, engaging and caring service and sincerely appreciate your feedback and we are happy that enjoyed your stay with us. We appreciate your feedback and look forward to seeing you in the future!
6/10 Okay
Deborah D Clapham
Feb 11, 2024
Liked: Staff & service
Not at this time
Deborah D Clapham
Stayed 2 nights in Feb 2024
Response from Corey Murray on Feb 14, 2024
I really appreciate you taking the time to share your thoughts with us about your recent stay. The feedback from our guests is what enables us to continually improve and exceed your expectations.Please know that we will most definitely use your thoughts as a valuable resource to enhance our hotels performance. Again, thank you for making the effort to share your thoughts with us.We value you as a guest, and we do want you to know that your concerns are our concerns!
2/10 Terrible
Jonathan
Feb 7, 2024
Disliked: Staff & service
Jonathan
Stayed 1 night in Jan 2024
Response from Corey Murray on Feb 14, 2024
I really appreciate you taking the time to share your thoughts with us about your recent stay. The feedback from our guests is what enables us to continually improve and exceed your expectations.Please know that we will most definitely use your thoughts as a valuable resource to enhance our hotels performance. Again, thank you for making the effort to share your thoughts with us.We value you as a guest, and we do want you to know that your concerns are our concerns!
10/10 Excellent
Bruce
Feb 3, 2024
Liked: Cleanliness
The front desk attendance at checkout was excellent and went out of his way to help me print out something on my iPhone. His name was Corey and he should be rewarded.
Bruce
Stayed 1 night in Feb 2024
Response from Corey Murray on Feb 14, 2024
Thank you for taking the time to share your experience about your recent stay at our hotel. As a Hilton Honors member you are among our most valued guests. We strive to provide gracious, engaging and caring service and sincerely appreciate your feedback and we are happy that enjoyed your stay with us. We appreciate your feedback and look forward to seeing you in the future!
Thank you for taking the time to share your experience about your recent stay at our hotel. As a Hilton Honors member you are among our most valued guests. We strive to provide gracious, engaging and caring service and sincerely appreciate your feedback and we are happy that enjoyed your stay with us. We appreciate your feedback and look forward to seeing you in the future!
10/10 Excellent
Derek
Jan 27, 2024
Derek
Stayed 1 night in Jan 2024
Response from Corey Murray on Feb 14, 2024
Thank you for taking the time to share your experience about your recent stay at our hotel. As a Hilton Honors member you are among our most valued guests. We strive to provide gracious, engaging and caring service and sincerely appreciate your feedback and we are happy that enjoyed your stay with us. We appreciate your feedback and look forward to seeing you in the future!
10/10 Excellent
John
Jan 22, 2024
John
Stayed 1 night in Jan 2024
Response from Corey Murray on Jan 26, 2024
Thank you for taking the time to share your experience about your recent stay at our hotel. As a Hilton Honors member you are among our most valued guests. We strive to provide gracious, engaging and caring service and sincerely appreciate your feedback and we are happy that enjoyed your stay with us. We appreciate your feedback and look forward to seeing you in the future!
Thank you for taking the time to share your experience about your recent stay at our hotel. As a Hilton Honors member you are among our most valued guests. We strive to provide gracious, engaging and caring service and sincerely appreciate your feedback and we are happy that enjoyed your stay with us. We appreciate your feedback and look forward to seeing you in the future!
The hotel is nice. It was SO cold and the front doors were broken which is understandable. The heat in my room started making a horrible noise about 2am which was a pain. Staff was very nice
Jennifer
Stayed 1 night in Jan 2024
Response from Corey Murray on Jan 26, 2024
Thank you for taking the time to share your experience about your recent stay at our hotel. As a Hilton Honors member you are among our most valued guests. We strive to provide gracious, engaging and caring service and sincerely appreciate your feedback and we are happy that enjoyed your stay with us. We appreciate your feedback and look forward to seeing you in the future!
8/10 Good
Nicholas
Jan 14, 2024
Nicholas
Stayed 2 nights in Jan 2024
Response from Corey Murray on Jan 26, 2024
Thank you for taking the time to share your experience about your recent stay at our hotel. As a Hilton Honors member you are among our most valued guests. We strive to provide gracious, engaging and caring service and sincerely appreciate your feedback and we are happy that enjoyed your stay with us. We appreciate your feedback and look forward to seeing you in the future!
10/10 Excellent
Olivia Virgilio
Jan 12, 2024
Olivia Virgilio
Stayed 2 nights in Dec 2023
Response from Corey Murray on Jan 26, 2024
Thank you for taking the time to share your experience about your recent stay at our hotel. As a Hilton Honors member you are among our most valued guests. We strive to provide gracious, engaging and caring service and sincerely appreciate your feedback and we are happy that enjoyed your stay with us. We appreciate your feedback and look forward to seeing you in the future!
We were on the fourth floor, and it sounded like there was a laundry machine running all night long. I kept waking up from this noise.
Daryl
Stayed 2 nights in Dec 2023
Response from Corey Murray on Jan 26, 2024
Thank you for taking the time to share your experience about your recent stay at our hotel. As a Hilton Honors member you are among our most valued guests. We strive to provide gracious, engaging and caring service and sincerely appreciate your feedback and we are happy that enjoyed your stay with us. We appreciate your feedback and look forward to seeing you in the future!
The mattress was old stubborn so I rolled into a hole in the middle. Sleep was not comfy but it was my only issue. Place was quite and clean and staff was really nice.
Teresa
Stayed 2 nights in Jan 2024
Response from Corey Murray on Jan 26, 2024
Thank you for taking the time to share your experience about your recent stay at our hotel. As a Hilton Honors member you are among our most valued guests. We strive to provide gracious, engaging and caring service and sincerely appreciate your feedback and we are happy that enjoyed your stay with us. We appreciate your feedback and look forward to seeing you in the future!
Thank you for taking the time to share your experience about your recent stay at our hotel. As a Hilton Honors member you are among our most valued guests. We strive to provide gracious, engaging and caring service and sincerely appreciate your feedback and we are happy that enjoyed your stay with us. We appreciate your feedback and look forward to seeing you in the future!
10/10 Excellent
Brian
Jan 1, 2024
Brian
Stayed 4 nights in Dec 2023
Response from Corey Murray on Jan 5, 2024
Thank you for taking the time to share your experience about your recent stay at our hotel. As a Hilton Honors member you are among our most valued guests. We strive to provide gracious, engaging and caring service and sincerely appreciate your feedback and we are happy that enjoyed your stay with us. We appreciate your feedback and look forward to seeing you in the future!
Thank you for taking the time to share your experience about your recent stay at our hotel. As a Hilton Honors member you are among our most valued guests. We strive to provide gracious, engaging and caring service and sincerely appreciate your feedback and we are happy that enjoyed your stay with us. We appreciate your feedback and look forward to seeing you in the future!
Great place to stay at in the northwest suburbs that is close to my family, dining options and shopping. Also, very dog friendly with walking paths and a dog park. Highly recommend if you are in the area!
Hilary
Stayed 5 nights in Dec 2023
Response from Corey Murray on Jan 5, 2024
Thank you for taking the time to share your experience about your recent stay at our hotel. As a Hilton Honors member you are among our most valued guests. We strive to provide gracious, engaging and caring service and sincerely appreciate your feedback and we are happy that enjoyed your stay with us. We appreciate your feedback and look forward to seeing you in the future!
Thank you for taking the time to share your experience about your recent stay at our hotel. As a Hilton Honors member you are among our most valued guests. We strive to provide gracious, engaging and caring service and sincerely appreciate your feedback and we are happy that enjoyed your stay with us. We appreciate your feedback and look forward to seeing you in the future!
10/10 Excellent
Doug
Dec 27, 2023
Doug
Stayed 1 night in Dec 2023
Response from Corey Murray on Jan 5, 2024
Thank you for taking the time to share your experience about your recent stay at our hotel. As a Hilton Honors member you are among our most valued guests. We strive to provide gracious, engaging and caring service and sincerely appreciate your feedback and we are happy that enjoyed your stay with us. We appreciate your feedback and look forward to seeing you in the future!
10/10 Excellent
Nicki
Dec 25, 2023
Liked: Amenities
Nicki
Stayed 1 night in Dec 2023
Response from Corey Murray on Jan 5, 2024
Thank you for taking the time to share your experience about your recent stay at our hotel. As a Hilton Honors member you are among our most valued guests. We strive to provide gracious, engaging and caring service and sincerely appreciate your feedback and we are happy that enjoyed your stay with us. We appreciate your feedback and look forward to seeing you in the future!
Very polite staff. Tasty hot breakfast in the morning. Nice complimentary bathroom items.
Timothy
Stayed 4 nights in Dec 2023
Response from Corey Murray on Jan 5, 2024
Thank you for taking the time to share your experience about your recent stay at our hotel. As a Hilton Honors member you are among our most valued guests. We strive to provide gracious, engaging and caring service and sincerely appreciate your feedback and we are happy that enjoyed your stay with us. We appreciate your feedback and look forward to seeing you in the future!
6/10 Okay
John
Dec 21, 2023
John
Stayed 4 nights in Dec 2023
Response from Corey Murray on Jan 5, 2024
I really appreciate you taking the time to share your thoughts with us about your recent stay. The feedback from our guests is what enables us to continually improve and exceed your expectations.Please know that we will most definitely use your thoughts as a valuable resource to enhance our hotels performance. Again, thank you for making the effort to share your thoughts with us.We value you as a guest, and we do want you to know that your concerns are our concerns!
Thank you for taking the time to share your experience about your recent stay at our hotel. As a Hilton Honors member you are among our most valued guests. We strive to provide gracious, engaging and caring service and sincerely appreciate your feedback and we are happy that enjoyed your stay with us. We appreciate your feedback and look forward to seeing you in the future!
Thank you for taking the time to share your experience about your recent stay at our hotel. As a Hilton Honors member you are among our most valued guests. We strive to provide gracious, engaging and caring service and sincerely appreciate your feedback and we are happy that enjoyed your stay with us. We appreciate your feedback and look forward to seeing you in the future!
Clean enough, but a bit of an odor in room masked by air freshener upon arrival.
I felt safe. It was quiet. I had what I needed to rest comfortably.
Melanie
Response from Corey Murray on Jan 5, 2024
I really appreciate you taking the time to share your thoughts with us about your recent stay. The feedback from our guests is what enables us to continually improve and exceed your expectations.Please know that we will most definitely use your thoughts as a valuable resource to enhance our hotels performance. Again, thank you for making the effort to share your thoughts with us.We value you as a guest, and we do want you to know that your concerns are our concerns!
Thank you for taking the time to share your experience about your recent stay at our hotel. As a Hilton Honors member you are among our most valued guests. We strive to provide gracious, engaging and caring service and sincerely appreciate your feedback and we are happy that enjoyed your stay with us. We appreciate your feedback and look forward to seeing you in the future!
10/10 Excellent
Christopher
Dec 6, 2023
Christopher
Stayed 3 nights in Nov 2023
Response from Corey Murray on Jan 5, 2024
Thank you for taking the time to share your experience about your recent stay at our hotel. As a Hilton Honors member you are among our most valued guests. We strive to provide gracious, engaging and caring service and sincerely appreciate your feedback and we are happy that enjoyed your stay with us. We appreciate your feedback and look forward to seeing you in the future!
10/10 Excellent
Danielle
Traveled with family
Dec 5, 2023
The facility was super clean and my family very much enjoyed our stay. The front desk staff was amazing and so helpful.
Danielle
Stayed 1 night in Nov 2023
Response from Corey Murray on Jan 5, 2024
Thank you for taking the time to share your experience about your recent stay at our hotel. As a Hilton Honors member you are among our most valued guests. We strive to provide gracious, engaging and caring service and sincerely appreciate your feedback and we are happy that enjoyed your stay with us. We appreciate your feedback and look forward to seeing you in the future!
Thank you for taking the time to share your experience about your recent stay at our hotel. As a Hilton Honors member you are among our most valued guests. We strive to provide gracious, engaging and caring service and sincerely appreciate your feedback and we are happy that enjoyed your stay with us. We appreciate your feedback and look forward to seeing you in the future!
Thank you for taking the time to share your experience about your recent stay at our hotel. As a Hilton Honors member you are among our most valued guests. We strive to provide gracious, engaging and caring service and sincerely appreciate your feedback and we are happy that enjoyed your stay with us. We appreciate your feedback and look forward to seeing you in the future!
Particularly Impressed with the Continental breakfast! Happy & surprised to see that the Hotel offers alcohol
Vincent
Stayed 1 night in Nov 2023
Response from Corey Murray on Nov 16, 2023
Thank you for taking the time to share your experience about your recent stay at our hotel. As a Hilton Honors member you are among our most valued guests. We strive to provide gracious, engaging and caring service and sincerely appreciate your feedback and we are happy that enjoyed your stay with us. We appreciate your feedback and look forward to seeing you in the future!
Just a one night stay for a wedding.. everything was excellent, especially enjoyed the free hotel shuttle to and from the wedding venue
Jean Marie
Stayed 1 night in Nov 2023
Response from Corey Murray on Nov 16, 2023
Thank you for taking the time to share your experience about your recent stay at our hotel. As a Hilton Honors member you are among our most valued guests. We strive to provide gracious, engaging and caring service and sincerely appreciate your feedback and we are happy that enjoyed your stay with us. We appreciate your feedback and look forward to seeing you in the future!
10/10 Excellent
Rosemary
Nov 11, 2023
Rosemary
Stayed 2 nights in Jul 2023
Response from Corey Murray on Jan 5, 2024
Thank you for taking the time to share your experience about your recent stay at our hotel. As a Hilton Honors member you are among our most valued guests. We strive to provide gracious, engaging and caring service and sincerely appreciate your feedback and we are happy that enjoyed your stay with us. We appreciate your feedback and look forward to seeing you in the future!
Especially enjoyed viewing nature on the walking trail, and the cleanliness the lounge and swimming pool area with its view of the outdoors.
Room/bathroom very clean and quiet.
Staff were all attentive and accommodating.
Nora J
Stayed 5 nights in Nov 2023
Response from Corey Murray on Nov 16, 2023
Thank you for taking the time to share your experience about your recent stay at our hotel. As a Hilton Honors member you are among our most valued guests. We strive to provide gracious, engaging and caring service and sincerely appreciate your feedback and we are happy that enjoyed your stay with us. We appreciate your feedback and look forward to seeing you in the future!
2/10 Terrible
Thomas
Business traveler
Oct 31, 2023
Hidden pet fees should be illegal
The fact that the $75 pet fee was hidden in the fine print is unacceptable. If you are going to pull that, it should show in the total. It’s 2023, that’s an easy add. But you don’t do it because apparently it makes both hotels.com and the property’s east money on the bait and switch
Thomas
Stayed 1 night in Oct 2023
Response from Corey Murray on Nov 16, 2023
I really appreciate you taking the time to share your thoughts with us about your recent stay. The feedback from our guests is what enables us to continually improve and exceed your expectations.Please know that we will most definitely use your thoughts as a valuable resource to enhance our hotels performance. Again, thank you for making the effort to share your thoughts with us.We value you as a guest, and we do want you to know that your concerns are our concerns!
Thank you for taking the time to share your experience about your recent stay at our hotel. As a Hilton Honors member you are among our most valued guests. We strive to provide gracious, engaging and caring service and sincerely appreciate your feedback and we are happy that enjoyed your stay with us. We appreciate your feedback and look forward to seeing you in the future!
Thank you for taking the time to share your experience about your recent stay at our hotel. As a Hilton Honors member you are among our most valued guests. We strive to provide gracious, engaging and caring service and sincerely appreciate your feedback and we are happy that enjoyed your stay with us. We appreciate your feedback and look forward to seeing you in the future!
We have stayed at Hampton Inns all over the country and for the most part have enjoyed them. This was the 4th visit for us at this location and although the staff was great, our room was mediocre. One of the lights above the bathroom vanity was missing and their were bugs in the dome light. Hilton must have changed towel vendors because the towels were flimsy and small.
Susan
Stayed 3 nights in Oct 2023
Response from Corey Murray on Nov 16, 2023
Thank you for taking the time to share your experience about your recent stay at our hotel. As a Hilton Honors member you are among our most valued guests. We strive to provide gracious, engaging and caring service and sincerely appreciate your feedback and we are happy that enjoyed your stay with us. We appreciate your feedback and look forward to seeing you in the future!
Common area for meeting up with other guest for event.
Julie
Stayed 1 night in Oct 2023
Response from Corey Murray on Nov 16, 2023
Thank you for taking the time to share your experience about your recent stay at our hotel. As a Hilton Honors member you are among our most valued guests. We strive to provide gracious, engaging and caring service and sincerely appreciate your feedback and we are happy that enjoyed your stay with us. We appreciate your feedback and look forward to seeing you in the future!
Thank you for taking the time to share your experience about your recent stay at our hotel. As a Hilton Honors member you are among our most valued guests. We strive to provide gracious, engaging and caring service and sincerely appreciate your feedback and we are happy that enjoyed your stay with us. We appreciate your feedback and look forward to seeing you in the future!
Thank you for taking the time to share your experience about your recent stay at our hotel. As a Hilton Honors member you are among our most valued guests. We strive to provide gracious, engaging and caring service and sincerely appreciate your feedback and we are happy that enjoyed your stay with us. We appreciate your feedback and look forward to seeing you in the future!
If I could give it more stars I would!! Staff was super friendly. Rooms were very clean. All around great experience. Just wish we were staying longer!!! This is definitely a place to remember for future visits!!
Jill
Stayed 1 night in Oct 2023
Response from Corey Murray on Oct 17, 2023
Thank you for taking the time to share your experience about your recent stay at our hotel. As a Hilton Honors member you are among our most valued guests. We strive to provide gracious, engaging and caring service and sincerely appreciate your feedback and we are happy that enjoyed your stay with us. We appreciate your feedback and look forward to seeing you in the future!
Thank you for taking the time to share your experience about your recent stay at our hotel. As a Hilton Honors member you are among our most valued guests. We strive to provide gracious, engaging and caring service and sincerely appreciate your feedback and we are happy that enjoyed your stay with us. We appreciate your feedback and look forward to seeing you in the future!
4/10 Poor
George
Traveled with group
Oct 1, 2023
Disliked: Cleanliness, staff & service, amenities
Very nice and lots of choices for shaping lots of choices for restaurants
George
Stayed 1 night in Sep 2023
Response from Corey Murray on Oct 13, 2023
Thank you for taking the time to share your experience about your recent stay at our hotel. As a Hilton Honors member you are among our most valued guests. We strive to provide gracious, engaging and caring service and sincerely appreciate your feedback and we are happy that enjoyed your stay with us. We appreciate your feedback and look forward to seeing you in the future!
10/10 Excellent
karim
Sep 25, 2023
karim
Stayed 1 night in Sep 2023
Response from Corey Murray on Oct 4, 2023
Thank you for taking the time to share your experience about your recent stay at our hotel. As a Hilton Honors member you are among our most valued guests. We strive to provide gracious, engaging and caring service and sincerely appreciate your feedback and we are happy that enjoyed your stay with us. We appreciate your feedback and look forward to seeing you in the future!