Ratings based on 85 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
94% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveler from Madison, WI

Fairly spartan for the money.

Posted May 10, 2015
Pros: One of my pet peeves in hotels is shower heads that come out of the wall at about eye level forcing me to duck under them to shower. Not this room.
Needed a hotel close to Deer Park and Barrington to crash after an evening event. This was the closest to our house concert destination, and cost about $124.00. We could have stayed in Barrington at an America's Best Value Inn for $50 less. I didn't get much for my $50. The big bed was comfortable but there was tub, no fridge in the room, problematic electrical outlet placement, and no bars or restaurants (or anything else) within walking distance.
Comment from Hotel Management
May 12, 2015 by General Manager, Hotel Management
Thank you for selecting our hotel while choosing to stay in the area during your event. We are grateful for your business given out of the many hotel choices available to you. I was disappointed to know that you felt our price did not support our accommodations and amenities provided to you during your stay. Although we offer limited amenities, we do provide a clean and comfortable environment for our guests.I have addressed your concern to the maintenance department to fix the electrical issue in your room. I appreciate your candid feedback regarding our location and apologize for any inconvenience this may have caused you. We hope to have another opportunity to host you again in the future. Greg Kowalsky General Manager
2 out of 5
by A verified traveler from illinois

Quality is slipping

Posted Apr 28, 2015
Pros: location
Cons: Training and attention to details.
They were unwilling to honor my request for the room as stated in my HHonors profile. Had a number (6) of one stayers booked but not checked in for the rooms on the top floor that was my standard request. While that was a negative, having stayed at this hotel many times I notice the quality has gone down. Seems they have a large turnover of employees both at the front desk and maintenance staff.
Comment from Hotel Management
May 4, 2015 by General Manager, Hotel Management
Dear Guest, I apologize that we were unable to fulfill your room type request this time. We do our best to fulfill all guest requests however there are times when higher occupancy and guest stay patterns present a challenge and hinder our ability to do so. We hope to see you again soon. Sincerely, Greg Kowalsky General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 26, 2015
Hotel was very clean and staff very helpful and friendly!
Comment from Hotel Management
Apr 28, 2015 by General Manager, Hotel Management
Thank you for staying at the Hampton Inn & Suites Deer Park and writing about your wonderful experience. I am happy that we could impress you with our clean property and staffs' friendly service. We take great pride in delivering excellent service with Hamptonality spirit. Comments like yours assures me that we are on the right track. Thank you and have a great day! Greg Kowalsky General Manager
5 out of 5
Recommended
for Families
by Debra from St. Louis

Fabulous hotel in March

Posted Mar 31, 2015 on Hotels
We were in town for a wedding. Many out-of-towners at this hotel. We were all very impressed with the service,the front desk was exceptional, the rooms were neat and clean, the beds were very comfortable, the breakfast area was spectacular...very comfortable. Our grandson enjoyed the pool. I would definitely recommend this hotel to others.
Comment from Hotel Management
Apr 1, 2015 by Hotel Manager, Hotel Management
Thank you for sharing with us your experience staying at the Hampton Inn & Suites during attending a wedding. I was absolutely delighted to note that we were able to impress you with our clean and comfortable accommodations and friendly service. I am happy to read that your grandson enjoyed the pool. Thank you for sharing these wonderful comments with fellow online reviewers. We look forward to welcoming you back should you be in this area in the future. Greg Kowalsky General Manager
5 out of 5
Recommended
for Business Travelers
by Michael from Ronkonkoma, NY

Outstanding Hotel

Posted Mar 25, 2015 on Hotels
Outstanding Hotel. I highly recommend staying there. Bed was comfy and the room was extremely clean. The Front desk was extremely helpful. I asked what Restaurants where close by with good food. The young man at the front desk gave me a $10.00 off dinner voucher to a steakhouse. The food was excellent.
Comment from Hotel Management
Mar 26, 2015 by Hotel Manager, Hotel Management
Thank you for sharing with us your experience staying at the Hampton Inn & Suites. I was thrilled to hear how much you enjoyed your stay with us and thank you for sharing these wonderful comments with fellow online reviewers. I have passed on your kind words to the Front Desk staff and they were very encouraged by it. We look forward to welcoming you back should you be in this area in the future. Greg Kowalsky General Manager
5 out of 5
Recommended
for Getaway With Friends
by A verified traveler

Posted Mar 21, 2015 on Hotels
Comment from Hotel Management
Mar 22, 2015 by Hotel Manager, Hotel Management
Thank you for a five star rating for staying at the Hampton Inn & Suites. We look forward to welcoming you back should you be in this area in the future. Greg Kowalsky General Manager
5 out of 5
Recommended
for Couples
by Josh from st. louis

Awesome

Posted Mar 20, 2015 on Hotels
What an awesome hotel! I only stayed a one night but, everyone was really friendly and helped me with every need. The room was a perfect temperature, the bed was comfortable, the pillows were perfect. The best part was the breakfast, they have fresh cut fruit never had that before at a hotel. If I am every back in the area I will be back!!!!
Comment from Hotel Management
Mar 21, 2015 by Hotel Manager, Hotel Management
Thank you for a generous five star rating for your overnight stay experience at the Hampton Inn. Even though it was a quick stay, I am happy that we were able to provide you with our clean and comfortable accommodations. It was a pleasure to read that our breakfast service was the highlight of your stay and that our staff was able to impress you with their exceptional service while you were here. We look forward to welcome you back soon!
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Mar 16, 2015
Pros: location
No complaints, good hotel and good location. Hampton has some of the nicer beds of any hotel chain. Has a small pool which our kids enjoyed. Breakfast was ok for your typical hotel breakfast. We would stay again.
Comment from Hotel Management
Mar 18, 2015 by General Manager, Hotel Management
Thank you for sharing with us your experience staying at the Hampton Inn & Suites. I was so pleased to read your kind words and glad you enjoyed your recent trip to the Deer Park area. I am glad that our location and comfortable beds added to a memorable stay. We are happy to hear that your kids enjoyed our pool . We look forward to welcome you and your family back on your next visit to the Deer Park area. Thank you and have a great day! Greg Kowalsky General Manager
5 out of 5
Recommended
for Families
by Perry from Fox River Grove

Great Get away without having to go far

Posted Feb 16, 2015 on Hotels
My kids and I were looking for a fun night away. The hotel staff was very nice. The hotel was clean and well maintained. Everything was perfect! Super impressed.
Comment from Hotel Management
Feb 17, 2015 by Hotel Manager, Hotel Management
Thank you for choosing the Hampton Inn & Suites Deer Park for your recent night away and I’m glad you and your kids had a great stay. It was a pleasure to hear that you found everything to be “perfect” and that our staff took good care of you. Our Housekeeping team is committed to keeping our hotel fresh and clean at all times, and I’m happy you noticed. Thank you again for taking the time to share your wonderful feedback. We look forward to welcome you and your family back soon. Greg Kowalsky General Manager
4 out of 5
Recommended
for Couples
by steve

Posted Feb 11, 2015 on Hotels
Comment from Hotel Management
Feb 12, 2015 by Hotel Manager, Hotel Management
Thank you for your wonderful rating regarding your stay with us at the Hampton Inn & Suites Deer Park .We love to see such positive ratings as they remind us that we have been successful in achieving our goal to provide excellent service and a wonderful stay to every guest at our hotel. Thanks again!! We look forward to welcoming you back soon. Greg Kowalsky General Manager